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    Uemployed Youg Adults W i l lDr ie Tomorrows Busi ess Succ ess

    Eergized,Career-Drie

    Youth

    WAnTED:

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    ItroductioAs a series o demographic ad ecoomic shits itesely coerge, creatig what MapowerGroupidetied the Huma Age, a rage o populatio groups are beig alieated rom workopportuities i the global ecoomy. Youg workers are most aected ad hae bee labeled a lostgeeratio o workers. (See http://mapowergroup.com/humaage/) Iroically, this same populatiois tomorrows workorce ad the key to sustaiig a competitie eterprise oer the log-term. Butcompaies worldwide must aggregate the right tools, midsets ad job traiig alliaces to esurethat youg ad promisig talet is eterprise-ready ad will succeed oer the log-term i aicreasigly complex ecoomy.

    I the Huma Age, ecoomic success ad ailure is icreasigly beig determied by how compaies

    ad idiiduals strategically acquire ad deelop ecoomically releat skills.

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    The Youth Employmet Challege

    Why They Cat Fid Jobs

    High rates o youth uemploymet represet both widespread persoal misortue oridiiduals ad a lost opportuity or critical atioal ad global ecoomic deelopmet.

    Uemploymet i youth has bee show to hae lielog eects o icome ad employmet

    stability, because aected youg people start out with weaker early-career credetials, ad show lower codec

    ad resiliece i dealig with labor market opportuities ad setbacks oer the course o their workig lies.

    The recet ecoomic crisis has had a disproportioately log-term eect o youg people. Accordig to

    the Iteratioal Labor Orgaizatios Global Employment Trends or Youth, 2011 Update, the global youth

    uemploymet rate rose rom 11.8 to 12.7% betwee 2008 ad 2009, the largest oe-year icrease o record.

    From 1998 ad 2008, youth uemploymet icreased by 0.2%, or by about 100,000 persos per year; but rom

    2008 to 2009 it icreased by 5.3%, or 4.5 millio persos, i a sigle year. By the ed o 2010, a estimated

    75.1 millio youg people were uemployed. (Un World Youth Report 2012)

    At the same time, the labor orce participatio rate or youg people cotiues spiralig dowward: ater decliig

    rom 53.8 to 50.1% betwee 1998 ad 2008, it ell to 48.8% by 2011. (ILO Global Employment Trends or

    Youth 2011).

    Challeges related to youth uemploymet itesiy i the deeloped world. I Spai, a majority o youth (51.4%

    were uemployed late i 2011, ad the gure was early as high i Greece (46.6%). The youth uemploymet

    rate i Portugal was 30.7%, ad i the UK 22%. (The Economist The Jobless Young: Let Behind2011).

    The umber o youg people, who are haig diculty eterig the workorce ad establishig

    themseles i sustaiable careers, is risig i early all coutries ad regios.

    Today youth hae diculty i the labor market because o idetiablead remediabledecits. Theylack the skills, iormatio ad coectios that will place them i etry-leel, career-orieted jobs.

    MapowerGroup oers a ramework ad ratioale or busiess iestmet ad actio, to help createioatie, eectie, ad sustaiable solutios or employig more youg workers.

    Below, MapowerGroup ideties specic actios, iormed by our ow 64 years o experiece i theWorld o Work that employers ca take ow. O their ow iitiatie, ad i partership with schools,ocatioal istitutios, ad other egaged stakeholders, employers play a key role i helpig youg

    people reach their ull huma potetial ad cotribute to eterprises ad societies.

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    2 | W a t e d : E e r g i z e d , C a r e e r - D r i e Yo u t h

    I the deelopig world, high youth uemploymet miimizes the potetial or atioal ecoomic trasormatio ad security, as

    high umbers o ecoomically rustrated youth may cotribute to social istability. Deelopig regios with markedly high youth

    uemploymet rates iclude north Arica, the Middle East, Southeast Europe ad the Russia regio.

    For more tha a decade, eidece has bee

    accumulatig to show that uemployed

    youth ollow a dieret more problematic

    trajectory tha uemployed adults. The

    youth challege persists i good ecoomic

    times ad worses durig ecoomic

    dowtursas youth participatio rates i

    the global ecoomy are allig relatie to adult

    participatio rates, ad youth uemploymet

    rates are cosistetly 24 times higher tha

    adult uemploymet rates.

    I cotrast to the 12.6% global youth

    uemploymet rate or 2010, the Uited

    natios Ecoomic ad Social Coucil

    (www.uesco.org) reports that the global

    adult uemploymet rate was oly 4.8% that

    year. While the adult rate has already beguto declie rom its 20082009 peak, youth

    uemploymet has alle oly margially,

    by 0.1%. The ILO estimates that youth

    uemploymet represets early 40% o total

    global uemploymet.

    Cosequetially, may youg people ace

    sigicat obstacles to obtaiig decet work

    ad thriig i starter jobs. I a dowtur,

    youg people are ote the rst to be laid o,

    makig it still harder or them to cosistetly

    adace their skills ad experiece.

    Cosequetly may youg people ed up

    acig exteded periods o uemploymet, or

    sigicat uder-employmet i jobs that ail

    to oer career opportuities.

    May actors preet ad delay youth rom eterig the workorce, icludig:

    A lack o inormation, networks and connections among youth, especially

    youth rom amilies lacking signifcant social capital.May youg people lack

    kowledge o what the world o work is actually like, ad hae ot careully

    cosidered their ow career choices. They hae ot used school time ad

    resources to prepare appropriately or realistic career paths. They lack iormal

    etworks ad coectios that traditioally source job leads ad career-plaig

    tips. Ad they do ot kow how to aigate the workorce to idetiy ad pursue

    aailable jobs or to d ad use the most releat traiig resources.

    A lack o skills relevant to the workplace.Ee youg people who hae pursued

    a course o study with a specic career i mid ote d themseles with

    geeral or theoretical kowledge that does ot prepare them or actual tasks

    they will ecouter i a job. Schoolig that doest alig with employers eeds

    ad expectatios is partly at ault. Youg people also lack specic opportuities

    to creatiely improe how they cooperate, commuicate ad thikskills that

    will eable them to ocus o the eeds o a eterprise.

    A lack o experience and credentials that build employer confdence in potential

    young hires.May employers are skeptical about youg peoples ability to

    apply ee releat school-based skills to the practical challeges posed by

    the workplace. They also questio whether youth social skills ad work ethics

    will preet them rom beig productie. As a result, they are reluctat to iest

    resources i traiig youg people whe more experieced adult workers are

    aailable or hire.

    A lack o available jobs suited to entry-level skills. I some labor markets,

    especially i the deelopig world, the umber o youg people seekig work

    ad the leel o local ecoomic actiity is disproportioate. Most aailable

    work may be i iormal or uderdeeloped idustry sectors. There may be

    a seere shortage o locally aailable jobs that are etry-leel but that lead to

    meaigul careers.

    Why Youth Fare Worse tha Adults

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    Cosequeces o a Lost Geeratio

    The most importat cosequeces o youth uemploymet exted beyod the impact o temporary

    labor market fuctuatios. The experiece leaes a permaet imprit o both idiidual lie outcomes

    ad o the deelopmet o a atios workorce.

    Scholars say that youg people who hae diculty itegratig ito the world o work suer

    lielog psychological scarrig that dimiishes their resiliecy ad ability to thrie i a dyamic ad

    demadig workplace.

    A 2007 study by the Prices Trust (www.prices-trust.org.uk), The Cost o Exclusion, cites eidece

    o log-term impacts o youth uemploymet: eery 3 moths o uemploymet at age 22 is

    associated with a additioal 1.3 moths o uemploymet betwee age 28 ad 33. Persos who

    experiece 26 moths o uemploymet beore age 22 typically ear USD $1,400$1,650 less

    tha their peers at age 26, ad $1,050$1,150 less at age 30. A similar study recetly cited i The

    Economist suggested that me who experiece a year o uemploymet beore age 23 will ear

    23% less tha their peers 10 years later, ad 16% less 20 years later.

    Exteded uemploymet also cotributes to poerty ad its liestyle decitscogitie, health, utritio

    ad psychological issues. Chroic uemploymet relates to crimial behaior. As youth age ad raise

    amilies, their ow ailure to accumulate ecoomic ad social capital projects this icious cycle o childre.

    High rates o youth uemploymet also represet a wasted resource or deelopig ecoomies.

    A limited umber o employed youth restricts the iputs aailable or urgetly eeded growth ad

    makes it harder or deelopig coutries to realize the beets o labor-itesie growth strategies.

    Deelopig coutries pass through a uique demographic widow where the youth populatio is

    maximized beore birth rates begi to all ito a more deeloped ecoomys patter. A coutrys

    success or ailure i realizig the ecoomic potetial o youg people durig the low depedecy

    ratio period ca make the dierece betwee sustaied ad alterig log-term deelopmet.

    Uderemployed youth are a scal challege. The Prices Trust 2010 update to The Cost o Exclusion

    estimates that youth uemploymet costs the UK ecoomy more tha $247 millio per week i

    beets paymets ad lost productiity, ot icludig the costs o youth-associated crimeaother$37 millio per week. The study calculates that the lietime cost o educatioal uderachieemet or

    todays 1724 year olds will be $35 billio.

    Youg People as a Talet Resource

    Todays ecoomics demad urget solutios to boost job creatio ad to improe youg peoples

    access to those jobs. But the solutios deeloped must be sel-sustaiig. I this way they will add

    Men who experience a year o unemployment beore age 23

    will earn 23% less than their peers 10 years later, and 16% less

    20 years later.

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    4 | W a t e d : E e r g i z e d , C a r e e r - D r i e Yo u t h

    to a growig bak o tools ad strategies that

    ca help address both cyclical dowturs ad

    log-term structural challeges, ad that ca

    improe school-to-work trasitios ad esure

    more youth are egaged i decet work.

    I layig out the case or busiess iitiaties

    to improe youth employmet outcomes, it is

    importat to articulate a alue propositio to

    employers that ca achor sustaied policy ad

    sustaied iestmet.

    Addressig Urget Talet Shortages

    Today, relatiely high uemploymet coexists

    with widespread recruitmet challeges aced

    by employers, globally. With excess workers

    i the aggregate, the distict labor markets or

    specic skill sets are highly segmeted, ad

    may employers are haig diculty dig

    idiiduals with the right skill sets to implemet

    their plaed outcomes ad goals.

    For example, accordig to Busiess Europe

    (Executie Committee, 2/16/2012, Creating

    Opportunities or Youth), there were 24 millio

    uemployed persos i the Europea Uio

    i the rst quarter o 2011. But at the sametime, employers reported 2.2 millio acacies,

    icludig more tha a millio i Germay ad

    450,000 i the Uited Kigdom.

    MapowerGroup udertakes periodic sureys

    o busiesses across the globe, to idetiy

    recruitmet treds ad challeges aced by

    employers. (See Box 1, right) The results

    cosistetly idicate that, ee durig seasos

    o high uemploymet, sigicat umbers

    o employers are haig diculty dig

    employees with the skills that they eed.

    Key skills shortages are distributed amog a

    dierse ad sometimes surprisig rage o

    occupatioal groups. Globally, i 2011, the

    e hardest-to-ll positios were Techicias,

    Sales Represetaties, Skilled Trades Workers,

    Egieers, ad Laborers.

    MAnPOWERGROUPS TALEnTSHORTAGE SURvEYI 2011, Mapower expaded its sixth aual Talet Shortage

    Surey ot oly to gauge where employers are haig diculty

    llig aailable positios, but also examie why orgaizatios areacig a lack o talet ad what they are doig to mitigate these

    challeges. MapowerGroup sureyed early 40,000 employers

    across 39 coutries ad territories durig the rst quarter o 2011.

    The results reeal icreased diculty i dig the right talet

    i the wake o global ecoomic recoery ad limited eort to

    systematically ll the gaps. There were otable regioal ariaces.

    MapowerGroup research reeals that across the globe,

    oe i three employers (34%) was haig diculty dig

    appropriately qualied stathe highest leel sice 2007. Ithe U.S., the proportio was 51%. I Japa, the proportio

    was 80%, the highest i the world.

    Employers i Idia, the U.S., Chia ad Germay report the

    most dramatic surges i reported talet shortages compared

    to the preious year. I Idia, the percetage o employers

    idicatig diculty llig positios jumped by

    51 percetage poits rom 2010 to 2011.

    nearly oe i our employers say that eirometal/market

    actors play a major role i the talet shortageemployers

    simply aret dig ayoe aailable i their markets.

    Aother 22% o employers say their applicats lack the

    techical competecies or hard skills eeded or the job,

    while cadidates lack o busiess kowledge or ormal

    qualicatios is the mai reaso idetied by 15%

    o employers.

    I the rst quarter o 2011, the 10 hardest-to-llpositios globally were:

    See: MapowerGroup Research Ceter (http://www.mapowergroup.com/

    research/research.cm)

    1 Techicias 6 Maagers/Executies2 Sales Represetaties 7 Accoutig ad Fiace Sta

    3 Skilled Trades Workers 8 IT Sta

    4 Egieers 9 Productio Operators

    5 Laborers 10 Secretaries, Persoal &Admiistratie Assistats

    Box 1

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    Global demographic treds suggest that skills shortages will

    cotiue to worse i the comig decade, becomig acute or

    may specic idustries ad skill sets. The World Ecoomic

    Forums 2011 Global Talent Risks Report idetied agig

    workorces as a acute skills issue i both deeloped ad

    deelopig coutries. As older, skilled workers retire, there are oteough youger, replacemet workers i the pipelie to sustai the

    skills base eeded or emergig busiess opportuities.

    These talet shortages represet a real ad emergig costrait o

    the ability o busiesses to seize aailable ecoomic opportuities.

    They represet a potetial log-term threat to the iability o may

    eterprises. Ad yet, the respose by employers to this challege

    is laggig: accordig to MapowerGroups 2011 Talet Shortage

    Surey. Employers globally are cocered that curret cadidates

    lack the employability skills eeded to ll skilled positios, yet oly

    oe employer i e is usig traiig ad deelopmet to ll the

    gap. Oly 6% o employers are workig with educatioal istitutios

    o work-releat curricula that ca ll kowledge gaps.

    More aggressie recruitmet, icludig icreasig the geographic

    ad demographic diersity o recruitmet sources, is part o the

    solutio, but competitie recruitmet o dimiishig talet resources

    will oly raise prices or a limited pool o skilled workers. The

    udametal problem is systemic, due to the rage o ew skills

    cotiually beig demaded by the global ecoomy.

    Busiesses ca o loger simply rely o the labor market, or

    a biddig competitio, to esure access to required talet.

    Employers must uderstad how mauacturig talet to their ow

    requiremets is critical to sustaiig their log-term growth.

    The bottom lie or youth employmet is that compaies proactie

    talet maagemet strategies must iclude recruitig potetially

    traiable workers, icludig youg people, ad iestig i

    traiig these idiiduals i the specic skills eeded to

    delier a busiess strategy.

    I may cases the cost o this iestmet ca be better

    leeraged i busiesses are able to work with cadidates whose

    skills closely match their requiremets. MapowerGroup created

    the cocept o a Teachable Fit Model (See Box 2 o page 6) as

    a aalytical tool or ealuatig jobs ad idetiyig ad rakig

    cadidates with skills related to, i ot precisely matchig, a

    employers requiremets.

    The World Economic

    Forums 2011 Global

    Talent Risks Report

    identifed aging

    workorces as an

    acute skills issue in

    both developed and

    developing countries.

    As older, skilled workers

    retire, there are not

    enough younger,

    replacement workers in

    the pipeline to sustainthe skills base needed

    or emerging business

    opportunities.

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    6 | W a t e d : E e r g i z e d , C a r e e r - D r i e Yo u t h

    MAnPOWERGROUPSTEACHABLE FIT MODELUemploymet is persistetly high, yet orgaizatios

    worldwide report diculty llig key positios. So the

    immediate problem or employers is ot the umber o

    potetial cadidates, but a talet mismatch: there are

    ot eough sucietly skilled people aailable i the right

    places at the right times. As employers seek icreasigly

    specic skills ad combiatios o skills, the right perso

    or a particular job is becomig much harder to d.

    Employers must recalibrate their midsets to cosider

    cadidates who may ot meet all job specicatios, but

    whose capabilities ca be lled i a timely ad cost-

    eectie way. Traiig is ital. A commitmet to reskilligad up-skillig curret ad potetial employees will eable

    orgaizatios to expad the aailable pools o talet,

    esure that their workorces cotiue to be appropriately

    skilled, ad keep employees egaged i their work.

    MapowerGroup beliees that the key to success with

    this ew midset is the ability to idetiy cadidates with

    a teachable t or aailable positios. MapowerGroups

    teachable t aalysis ocuses o our questios:

    What capabilities are essetial to perormig the job?

    Which skills ad competecies are teachable

    i a eciet way?

    Is there adequate time ad moey to deelop these

    capabilities i the cadidate?

    Ad do cadidates hae the capacity (both motiatio

    ad capability) to deelop them?

    Smart orgaizatios are already adoptig this approach,

    but typically i a limited ad o-systematic way. As

    ecoomies recoer ad more Baby Boomers retire, the

    challeges o buildig a sustaiable talet pipelie are

    oly goig to icrease.

    See: MapowerGroup Research Ceter (http://www.mapowergroup.

    com/research/research.cm), Teachable Fit: A New Approach to

    Easing the Talent Mismatch, May 2010

    Realizig the Potetial o Youg Workers

    For busiesses that take a strategic approach

    to buildig ad accessig youg talet, the

    potetial rewards are substatial: youger

    workers represet a asset to rms i

    their capacities as cosumers, ifuecers,

    ioators, ad tech-say employees.

    Cosumers

    Milleials, bor betwee 1978 ad

    2000, greatly ifuece each other while

    shoppig, as their opiios ad decisios

    are publicized through social etworks

    ad real-time messagig techology.

    Opiios are shared ad collectiely

    discussedbroadeig the saleability orupopularity o a particular brad, product

    or serice. As employees, youg adults

    proide busiesses with direct isight ito

    the tastes ad preereces o their peers

    ad i tur promote their employers

    products ad serices.

    Ifuecers

    As compaies seek to more proactiely

    maage their reputatios olie ad with

    social media, they make themseles a

    attractie ad challegig workplace or

    youg people. Social ad commuicatio

    etworks aect the reputatio o

    compaies as milleials reportig o

    their experieces with a compay are

    easily spread that way. The past year has

    see dramatic examples i how youth

    issues ad opiios spread irally, to rally

    a moemet agaist a idiidual

    or istitutio.

    Ioators

    I the rapidly eolig global marketplace,

    the ability to ioate cotiuously is a key

    drier o busiess success. Fast Compay

    recetly reported o the worlds 50 most

    ioatie compaies. Their top three

    6 | W a t e d : E e r g i z e d , C a r e e r - D r i e Yo u t h

    Box 2

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    THE POTEnTIAL OF YOUTHYoug people brig eergy, talet ad creatiity to

    ecoomies that o oe ca aord to squader. Aroud

    the world, youg wome ad me are makig importatcotributios as productie workers, etrepreeurs,

    cosumersas members o ciil society ad agets o

    chage. What our youg people do today will create the

    oudatios or what our ecoomies will do tomorrow.

    Youth Employment: A Global Goal, a National

    Challenge, ILO, 2011

    ioators were Apple, Facebook, ad

    Google. These compaies also reported

    excellet acial perormace. All three

    employ youthul workorces: the aerage

    age o Apple employees is 33; at Facebook

    the aerage age is 26, ad at Google it

    is 31.

    Techology-Say Employees

    new media literacy ad irtual collaboratio

    are eeded i the uture workorce.

    Milleials were the rst geeratio

    raised with complete immersio i ew

    techology. Olie ideo techology, blogs,

    podcasts, ad collaboratie sotware areproductiity ehacers i used eectiely.

    Creatig Busiess-Drie Solutios to the YouthEmploymet ChallegeEach geeratio has a positie resposibility to take armatie steps to prepare the ext geeratio or successul

    ecoomic participatio. Employers resposes to risig youth employmet should alig with their log-term growth

    ad ioatio strategies, ad i securig their access to talet or uture ecoomic eeds. Their log-term success

    is cotiget o creatig ad securig uture talet resources. The oly way to build this pipelie is to parter with

    goermet, educators, ciil society, ad youg people themseles.

    The recommedatios outlied below ca be implemeted ow, by busiesses o their ow iitiatie to help realize

    the potetial represeted by youg people. Adoptig these recommedatios will also help improe youg peoples

    ability to d work ad establish digied careers.

    Iestmets to Improe Iormatio Resources or Youth

    May youg people stumble i their iitial career steps due to poor iormatio about the world o work, leadig to poor

    choices about educatio ad careers. High quality career guidace helps youth make better-iormed decisios about

    their uture, related to selectig academic/ocatioal programs, completig high school, ad educatio ad work.

    Howeer, most career guidace programs suer rom poor udig, uder-qualied istructors, ad lack o access

    to timely ad releat labor market iormatio. Guidace eeds to begi earlier, i the lower-secodary leel

    (ages 1315).

    Employers ca parter with schools to improe the quality ad deliery o career serices or youg people as they

    are makig importat decisios about their uture.

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    Participate i Career Guidace Programs or Youth Still i School.

    Oe o the simplest ad most direct thigs that employers ca do is parter with schools ad ocatioalistitutios to icrease youg peoples exposure to the World o Work. They ca oluteer as classroom isitors

    ad delier courses such as those deeloped by Juior Achieemet (www.ja.org). (See Box 3, below.) They ca

    proide speakers ad participats or related actiities such as career days ad job shadowig. For may youth,

    busiess leaders ca sere as role models ad as a ispiratio to set more ambitious goals or themseles.

    Without waitig or the implemetatio o more ambitious curricula reorm agedas, employers ca use their

    ifuece to ecourage schools to adopt courses that help youg people aigate the job-search process ad

    build key employability skills releat to the workplace. They ca adise o the importace o these programs i

    cotributig to the success o etry-leel workers, cosult o the selectio o o-the-shel curricula, ad assist i

    desigig ew curriculum cotet.

    SOLUTIOn OnE

    8 | W a t e d : E e r g i z e d , C a r e e r - D r i e Yo u t h

    JUnIOR ACHIEvEMEnT AnD MAnPOWERGROUPJuior Achieemet is the worlds largest orgaizatio dedicated to educatig studets about workorce readiess,

    etrepreeurship ad acial literacy through experietial, hads-o programs.

    Juior Achieemet programs are deliered by oluteers who iclude busiess leaders i their local commuities.

    I the Uited States, Juior Achieemet programs reach more tha 4 millio studets per year i more tha

    176,000 classrooms, thaks to 178,000 oluteers.

    MapowerGroup is a logstadig parter with Juior Achieemet i promotig etrepreeurship, work readiess,

    ad acial literacy skills amog youg people. Joas Prisig, MapowerGroups Presidet o the Americas, is

    chairma o the Juior Achieemet USA board o directors.

    Durig the 2010-2011 school year, 227 MapowerGroup classroom oluteers preseted Juior Achieemet

    programs to 7,000 studets i the Uited States. Oer the past three years Juior Achieemets work-readiess

    Success Skills curriculum has bee gie to more tha 45,000 studets i 20 coutries.

    For more inormation, see: www.ja.org

    One o the simplest and most direct things that employers can do

    is partner with schools and vocational institutions to increase young

    peoples exposure to the world o work.

    Box 3

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    Support Iormatio Projects That Proide

    Career ad Labor Market Iormatio or

    Youg Job Seekers.

    Iteret, mobile deices, ad social etworkig

    techology proides youg people with

    more trasparet access to labor market

    iormatio while it maximizes the recruitmet

    reach o employers. Accordig to the 2011

    Source o Hire Report by CareerXroads (www.

    careerxroads.com), Iteret job boards are

    the source o about 25% o ew hires amog

    sureyed busiesses (pricipally U.S.-based

    large ad multiatioal corporatios). Most

    job board hires result rom resposes to

    posted opeigs rather tha resume searches.

    Accordig to a separate CareerXroads report,

    a leadig goal o hirig maagers sureyed is

    to migrate Iteret-based recruitmet rom job

    boards to social etworkig or more structured

    pools o potetial applicats.

    Employers hae a opportuity to reach

    beyod the job-board model while still workig

    proactiely with emergig job iormatio

    serices ad platorms popular with youth,

    such as mobile phoes/textig ad smart

    phoe-based applicatios, i order to coect

    with youg people more ecietly. Employers

    ca also cooperate with special programs ad

    iitiaties that are desiged to gie youth a

    deeper uderstadig o oerall career treds

    ad opportuities. (See Box #4, right, to lear

    about a sophisticated iormatio project ithe Arab world). By usig these chaels

    ad trasparetly speciyig the qualicatios

    required or their positios, employers ca

    help youth lear about job optios i the local

    ecoomy, the aeues or pursuig those jobs,

    ad the skills ad experiece ecessary or

    obtaiig them.

    SOLUTIOn TWO

    InJAZ AL-ARABSARAB YOUTHPORTALInJAZ al-Arab (www.ijazalarab.org)

    is the Arab-world aliate o Juior

    Achieemet. Its goal is to help ispire

    a culture o etrepreeurialism ad

    busiess ioatio amog Arab youth.

    MapowerGroup is curretly

    collaboratig with InJAZ to help

    build a Arab Youth Portal (AYP), a

    uture olie platorm or the deliery

    o e-learig ad job matchig to

    promote youth employability ad

    etrepreeurship. The AYP will also

    sere as a powerul social etwork to

    coect youth with each other, with

    metors, ad with potetial sources

    o capital, i order to combat youth

    exclusio i the Arab World.

    InJAZ operates i 14 coutries i theArab World, reachig 200,000 Arab

    youth aually. Thousads o priate

    sector oluteers, icludig hudreds

    o CEOs rom leadig Arab compaies,

    hae worked with uiersity ad high-

    school studets to help them deelop

    21st cetury skill sets.

    Box 4

    www.injazalarab.org

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    Promote a More Positie Image or vocatioal Educatio.

    A major ad specialized ew messagig iitiatie, with the credibility o

    employers behid it, is eeded i the area o ocatioal educatio.

    MapowerGroups Talet Shortage Sureys cosistetly iclude techicias

    ad skilled trades positios amog the most acute skills shortages aroud

    the globe. Yet i coutries as dierse as Idia, Mexico, ad the Uited States,

    ocatioal educatio programs sere oly a small miority o secodary

    studets ad are ote perceied as a ierior ad low-status alteratie to

    a academic educatio.

    Youg people, especially those disechated with a academic educatio

    ad i dager o droppig out o school, eed to uderstad the high

    demad that exists, ad the competitie salaries aailable, or skilled ad

    well-prepared ocatioal ad techical persoel. Youg people ca be

    ispired by a isio o ocatioal career paths that iclude etrepreeurship

    ad small busiess ormatio based o techical ad trades expertise, as

    well as the possibilities or academic re-etry i techical, egieerig, ad

    other Sciece, Techology, Egieerig ad Math (STEM) programs at a later

    career stage.

    Employers hae a importat role to play i improig the prole o ocatioal

    educatio or youg people. They ca cultiate as speakers ad school

    isitors those employees whose careers illustrate the positie possibilities oocatioal ad techical work. They should adopt HR policies that proactiely

    adace ad promote ocatioal ad trades positios. Suggested policies

    iclude: buildig ocatioal ad techical workers ito leaders through

    metorig; promotig cotiuig educatio with certied credetials; usig

    ormer eectie employees as cosultig metors.

    There are ery large diereces betwee coutries i the percetage

    o secodary studets who are o a ocatioal track. I Australia ad

    Germay, ocatioal studets make up the majority o secodary studets;

    ot coicidetally, these coutries hae extesie curriculum oerigs well

    aliged with the eeds o the busiess commuity, ad are ery successul i

    moig youg people rom school to work.

    By ecouragig more studets to eter ocatioal educatio i coutries

    where it is ot a widespread choice, employers ca expad career

    opportuities or a more dierse rage o youg people, help address their

    ow skills shortages, ad stimulate greater attetio ad improemet to the

    ocatioal educatio system.

    Iestmets to ImproeYouth Access to Work-Releat Skills Traiig

    The proisio o skills has bee the

    resposibility o educatioal ad

    ocatioal traiig istitutios ad

    is too ote detached rom practical

    applicatios i the workplace. While

    employers hae a role to play as

    curriculum adisers ad adocates

    or better work preparatio i

    schools, aligig skills traiig

    iitiaties with real work opportuities

    is expedited through the creatio

    o demad-drie, traiig-to-

    employmet programs.

    Parter with Demad-Drie,Traiig-to-EmploymetPrograms

    Traiig-to-employmet programs

    ocus traiig arrowly ad

    itesiely o the requiremets

    o specic, aailable jobs, ad

    iclude a post-traiig placemet

    compoet based o prior hirig

    commitmets rom employers.

    These programs ca help employers

    rapidly address skills shortages ad

    ecietly expad access to work

    opportuities or idiiduals uable

    to obtai these jobs o their ow.

    Traiig-to-employmet programs

    ca be orgaized ad maaged

    by workorce itermediaries like

    MapowerGroup, by goermets

    or nGOs, or by employers

    themseles. The model is ot limited

    to disadataged or otraditioal

    workers, but has bee eectie i

    reskillig experieced workers who

    may eed help i moig to related

    elds i respose to chages

    i a idustry.

    SOLUTIOn THREE

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    MAnPOWERGROUPSTECHREACH PROGRAMOer the past decade, MapowerGroup has udertake a

    iitiatie across north America to create ad successully

    implemet best-practice examples o demad-drie traiig-to-employmet iitiaties. Oe program, TechReach, has bee

    replicated i more tha 50 north America metropolita areas.

    A typical TechReach project ideties a idustry sector

    with a real skills shortage, a group o aailable, potetial job

    cadidates, ad a eectie traiig ad support program that

    will help these cadidates make the trasitio to rewardig

    careers with a uture. MapowerGroup acts as the project

    maager, workig with employers to idetiy ad aalyze job

    opportuities, with recruitmet sources to idetiy ad assesscadidates, ad with additioal parters, as eeded, to

    create ad delier appropriate traiig ad proide couselig

    support or participats.

    Graduates are placed ito etry-leel positios with local

    employers ad proided with post-placemet support,

    coachig ad couselig to help them succeed, ad to esure

    retetio o the job.

    TechReach combies all the ecessary elemets to

    assist those idiiduals most i eed o dig rewardig

    employmet, icludig coachig, couselig, ad metorig

    to help ew workers uderstad ad adjust to the

    requiremets o the workplace.

    TechReach bega as a ocused program to help employers

    address the IT skill shortages o the 1990s. Oer time

    MapowerGroup expaded the program to other sectors

    where employers were haig diculty meetig specic

    recruitmet goals. The program has impacted more tha

    25,000 people ad placed more tha 16,000 o them isustaiable jobs.

    A early study o TechReach by the Ceter or Corporate

    Citizeship at Bosto College discusses the ioatie desig

    o the program, ad some o the hads-o aspects o buildig

    parterships ad improig cadidates employability.

    http://www.caseplace.org/d.asp?d=567

    MapowerGroup has extesie

    experiece i creatig ad parterig

    with successul traiig-to-employmet

    programs. (See Box 5 right, o our

    TechReach iitiatie.) Seeral key

    actors determie the success othese programs:

    They must be demad-drie, i.e.

    orieted to llig specic eeds ad

    actual acacies or local employers,

    ad must prepare idiiduals or

    those specic, aailable jobs.

    They must be based o a rm

    employer commitmet to articulate

    its skills requiremets to traiers adto work with program graduates.

    Post-employmet couselig ad

    metorig are importat to help

    ew workorce etrats retai

    jobs acquired through traiig-to-

    employmet programs.

    Programs beet rom repeated

    egagemet with experieced

    employer parters who ca

    participate i program desig ad the

    specicatio o skills requiremets,

    ad who hae acquired codece i

    this recruitmet chael.

    The demad-drie, traiig-to-

    employmet model is also releat

    globally ad has succeeded i may

    deelopig coutries.

    I the Middle East ad north Arica,

    regios whose youth uemploymetrates are amog the highest i the world,

    MapowerGroup is workig closely

    with the Educatio or Employmet

    Foudatio (www.eeoudatio.org ), a

    regioal nGO with a proe ad eectie

    traiig-to-employmet model or youth.

    (See Box 6 o page 12.)

    Box 5

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    Box 6

    1 2 | W a t e d : E e r g i z e d , C a r e e r - D r i e Yo u t h

    THE EDUCATIOn FOR EMPLOYMEnT FOUnDATIOnThe Educatio or Employmet Foudatio (EFE) is a highly respected nGO that deelops tai lored

    traiig programs or uemployed youth i the Middle East ad north Arica, directly liked to local

    job opportuities. It operates i Morocco, Tuisia, Egypt, West Bak/Gaza, Jorda, ad Yeme ad is

    explorig expasio ito other coutries i the regio.

    EFE works with its employer-parters to secure job commitmets ahead o traiig. They ocus o sectors

    o the ecoomy that oer solid growth potetial but lack appropriately qualied persoel. EFE works

    alogside employer-parters to recruit uemployed youth ad trai them i the specic skills they eed to

    succeed i that job.

    EFE recruits studets through local nGOs, proessioal ad commuity orgaizatios, adertisemets ad

    postigs at uiersity campuses. EFE starts with state-o-the-art curricula ad the tailors their programs

    to local eeds. Courses are highly iteractie to ecourage learig by doig, ad most ru or oe to three

    moths. Program graduates are placed directly ito jobs or which they were traied.

    EFEs traiig programs iclude:

    Accounting Banking

    ConstructionProjectManagement LandSurveying

    Sales TextileMerchandising

    Teaching WorkplaceSuccessProfessionalSkills

    Etrepreeurship Traiig

    MapowerGroup is workig with EFE to build its orgaizatioal capacity ad scale its operatios.

    MapowerGroup has supported EFEs iitiaties by proidig additioal assessmet ad traiig resources,

    IT irastructure or project maagemet, ad support or seior sta deelopmet. We hae proided

    media ad brad-buildig serices ad helped seior sta etwork i global orums, i order to expad

    EFEs access to doors, uders, ad potetial employer-parters.

    EFE is curretly scalig up to sere tes o thousads o youg people i Morocco ad Tuisia uder

    grats rom the MasterCard Foudatio, the World Bak, the U.S. State Departmet, ad other global ad

    regioal doors.

    For more inormation, visit: www.eeoundation.org

    ManpowerGroup is working with EFE to build its organizational capacity

    and scale its operations. ManpowerGroup has supported EFEs initiatives

    by providing additional assessment and training resources, IT inrastructure

    or project management, and support or senior sta development.

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    MapowerGroup has made a sigicat

    iestmet i traiig tools that we

    use with our associates ad withi our

    traiig-to-employmet programs. These

    iclude more tha 6,000 olie courses

    i our Traiig ad Deelopmet Ceter

    (See Box 7, right) ad a ariety o

    work-readiess curricula such as

    our Fidig a Job is a Job course

    (See Box 8, right).

    Demad-drie, traiig-to-employmet is

    a proe ad eectie model or assistig

    workorce etry ad helpig youg people

    acquire releat credetials. Employers

    ca help expad opportuities or youth,ad icrease their ow access to qualied

    recruits, by idetiyig ad participatig

    i traiig-to-employmet iitiaties

    udertake by goermets, educators,

    ad nGOs. By doig so they ca:

    Build capacity or orgaizatios

    maagig traiig-to-employmet

    programs, by sharig executie

    experiece ad adice

    Cotribute to their ow traiig ad

    other resources, ad improe the

    aligmet o traiig with their ow

    specic job requiremets

    Proide clear, skills-based

    specicatios o the requiremets

    o their aailable positios, ad

    iormatio o the umber ad timig

    o aailable opeigs

    Commit to hirig program graduates,

    either directly, uder a temp-to-hire

    arragemet, or as iters

    Make traiig-to-hire parterships

    a ormal ad ogoig part o their

    recruitmet strategy

    MAnPOWERGROUPS TRAInInGAnD DEvELOPMEnT CEnTERAs the skills required to succeed i the world o work chage aster

    tha eer beore, people eed quick ad easy access to traiig

    whe ad where they eed it.

    MapowerGroups Traiig ad Deelopmet Ceter (TDC) proides:

    Access to more tha 6,000 olie courses coerig computer,

    busiess, leadership, ad techical skills demaded by employers

    A coeiet way or ayoe to update ad icrease their skills

    olie24/7.

    Free traiig ad deelopmet or all MapowerGroup associates,

    cosultats, ad employees.

    May courses are aliged with recogized idustry certicatioexamiatios ad are eligible or college or cotiuig proessioal

    educatio credit.

    The eciecy ad work-releace o TDC courses makes it easier to

    alig traiig with a employers specic, emergig task requiremets.

    TDC courses ca be used i traiig-to-employmet, metorig, ad

    other youth deelopmet programs to rapidly up-skill cadidates ad

    build bridges to specic employmet opportuities.

    MapowerGroup has proided TDC traiig to more tha 11 millio

    people worldwide.

    See: www.manpowertdc.com

    MAnPOWERGROUPS FInDInG AJOB IS A JOB CURRICULUMMapowerGroup has created a workshop called Fidig a Job is

    a Job, which teaches youg people how to assess their ow skills

    ad iterests, use a ariety o resources to idetiy potetial job

    opportuities, ad pursue a job search rom eectie etworkig to a

    successul iteriew.

    MapowerGroup proides the curriculum ad trais local istructors

    to delier workshops i a ariety o youth employability projects across

    the globe.

    Box 7

    Box 8

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    1 4 | W a t e d : E e r g i z e d , C a r e e r - D r i e Yo u t h

    To succeed i the workplace, youg people eed

    to acquire ot oly skills, but the experiece that

    demostrates to employers that they are capable o

    applyig those skills to practical busiess tasks.

    Create ad Egage With Programs that Build

    Youg Peoples Work Experiece

    Prior work experiece is positiely associated with a

    idiiduals ability to obtai permaet work at a later

    date. Oe study oud a 1013% improemet i log-

    term employmet outcomes ater 2 years or idiiduals

    who accepted short-term jobs as a steppig stoe out o

    uemploymet. Aother study oud that temporary work

    was a especially eectie tool i improig labor market

    outcomes or log-term uemployed persos ad others

    see by employers as bad risks.

    Such work is a superior alteratie, to acceptig

    a exteded period o uemploymet. A series o

    iterships, project work, temporary work, etc., ca be

    structured i a low-risk, low-stakes way, giig youg

    people easy access to these opportuities without

    requirig log-term commitmets rom employers orcreatig dead-ed jobs.

    A 2012 report by Cade Co. to the Europea

    Commissio highlights a potetial role o priate

    employmet serices i dig iitial work experieces

    or youg people with limited skills ad experiece.

    These serices ca broker a series o short-term work

    experieces that icrease youg peoples chace o

    dig a ull-time job.

    These short-term experieces also t well ito summeror semester-log iterals i a youg persos ogoig

    educatio, so that work experiece ca be combied with

    or alterate with educatio, ad ca ifuece study ad

    traiig choices.

    MapowerGroup has oud that helpig youg people

    build a portolio o progressiely challegig work

    experieces is a highly eectie way o buildig their skills

    ad employability oer time. Our Summer Youth Programs

    (see Box 9, o page 15) help disadataged youth get o

    to a good start i the workplace, while a similar strategy

    o exposure to work has proe eectie i workorce re-

    itegratio o people who are chroically uemployed (see

    Box 10, o page 15).

    A study by the stag idustry trade associatio

    (CIETT) ad the Bosto Cosultig Group, ocusig o

    Europea labor markets, idetied clear impacts rom

    temporary work experieces o idiiduals log-term

    re-employmet prospects. Beore egagig i agecy

    work, 34% o applicats i Swede had prior ull-time

    work experiece; ater completio o agecy work 85%

    obtaied ull-time jobs. I Switzerlad, the pre- ad post-

    agecy work employmet umbers were 47% ad 71%

    respectiely. Ad i Frace, the experiece o agecy

    work raised participatio i ull-time work rom 11%

    to 66%.

    The implicat io or employers is that ee i they are

    ot prepared to hire additioal ull-time persoel, theyca substatially cotribute to the employability o

    youg people by pro-actiely participatig i iitiaties

    that proide them with short-term employmet

    experieces ad credetials. These may iclude

    summer or term-time iterships, ad the ideticatio

    o appropriate project work or seasoal work or short-

    term employmet.

    Iestmets to Improe Youth Access to Work Experiece

    ManpowerGroup has ound that

    helping young people build a

    portolio o progressively challengingwork experiences is a highly eective

    way o building their skills and

    employability over time.

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    | 1 5

    MAnPOWERGROUP SUMMER JOBS PROGRAMFor early a decade, the Departmet o City Deelopmet i Milwaukee, WI has egaged

    MapowerGroup to iteriew ad select cadidates or iterships with city goermet departmets.

    Our Milwaukee program proides cadidates with coachig durig their itership, ad istructio

    o topics such as acial literacy, eectie resume writig, ad dig ad obtaiig their rst

    ull-time job.

    The itership itsel seres as a importat credetial or the cadidates subsequet job search.

    Itership graduates are prepared to successully eter the World o Work with, amog other

    assets, a letter o recommedatio, a well-writte resume, marketable job skills ad

    proessioal reereces.

    The itership program seres more tha 170 disadataged youth i Milwaukee each summer.

    MapowerGroups summer jobs program i Milwaukee is typical o may such programs

    udertake by idiidual MapowerGroup regios across north America ad the globe.

    MAnPOWERGROUP PLACEMEnT PROGRAMFOR FREnCH GOvERnMEnT EMPLOYMEnTSERvICESMapowerGroups assistace to the Frech goermets uemploymet program ocuses o

    hard-to-sere cadidates icludig log-term uemployed persos ad discoected youth.

    May o these idiiduals lack the skills ad basic codece eeded to preset themseles to

    a employer.

    This placemet program eisios the path to durable employmet as a series o progressie

    steps. The rst, essetial step i the program is to secure a rapid retur to some-ay-kid o

    work. This may iclude a ery basic, short-term temporary assigmet. This is a key step i

    improig cadidates codece ad motiatio ad, i the begiig, to establish a portolio o

    releat work experiece or them.

    But this rst step is ollowed by ogoig support as the idiidual makes a deitie trasitio tocareer-orieted work. This placemet program coects log-term uemployed persos with a

    persoal Mapower Employmet Adisor. The Employmet Adisor works with the cadidate

    through seeral short-term jobs ad trasitios. They proide the cadidate with access to labor

    market iormatio ad help them research job optios ad costruct a realistic career pla.

    The program seres about 5,000 persos per year, ad more tha 65% are successully placed i

    log-term employmet.

    Box 9

    Box 10

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    Uder the best circumstaces, it is possible to itegrate both skills-buildig

    ad experiece-buildig compoets simultaeously ito employmet

    programs or youg people. The classic examples are dual-track

    appreticeship systems that diide a studets week betwee classroom

    learig ad time i the workplace. These programs ted to deped o

    goermet policy ad a well-deeloped school-to-work system, but their

    powerul lessos ca also be applied to the desig o o-the-job traiig ad

    metorig programs or youg ew hires.

    Egage With Dual Traiig ad Work-Experiece Programs

    Fie coutries i Europe hae youth uemploymet rates markedly below

    Europea ad global aerages. While most Europea coutries hae youth

    uemploymet rates i the 2030% rage, Austrias rate i the 3rd quarter o2011 was 7.3%; Germays was 8.6%; the netherlads 7.6%; norway 8.8%;

    ad Switzerlad 7.2%. (Busiess Europe, 2012) These coutries seem to

    hae essetially escaped the global patter o high youth uemploymet. It is

    worth idetiyig what they do ad whether it ca be emulated.

    These coutries share a strog ocatioal educatio system that seres a

    majority o secodary studets (ad thereore aoids the stigma o ocatioal

    trackig i may coutries) ad that combies classroom-based traiig with

    workplace-based appreticeships oer a period o seeral years.

    Dual-track systems iole close coordiatio betwee employers ad

    schools ad a ocus o releat skills, sice classroom traiig durig part

    o each week is directly related to studets workplace appreticeships

    durig the rest o the week. Studets hae access to a wide rage o

    programs refectig the actual eeds ad opportuities i the ecoomy.

    Their appreticeships gie them direct exposure to the requiremets o the

    workplace ad a certicatio that is respected by employers.

    At the coclusio o the program, ee i participats are ot directly hired

    to ull-time status rom their appreticeship, they brig idustry experiece

    ad a alued credetial to their job search. Ad i the loger term,

    completio o a ocatioal secodary educatio track does ot aect their

    eligibility or admissio to a uiersity.

    Accordig to a ILO study youg people who go through combied

    classroom ad workplace traiig are 30% more likely to get a job tha those

    who hae oly a classroom educatio; those who take part i programs that

    combie i-classroom ad workplace

    traiig ad other serices are 53%

    more likely to d work tha those with

    classroom-based traiig aloe.

    Although these programs represet

    the gold stadard or helpig youg

    people trasitio ito careers, it may

    be urealistic or employers i other

    coutries to replicate the Germa/

    Austria/Swiss appreticeship system

    atiowide, ad ot all careers are

    suitable or a ormal appreticeshipmodel. Howeer, the sigicat

    success o that model i reducig youth

    uemploymet ad acilitatig workorce

    etry should ispire employers to create

    ad egage with similar dual-traiig

    iitiaties whereer easible.

    Commit to Hirig, Traiig, ad

    Metorig Youth

    Compaies that iest i traiig admetorig youg people o the job will

    make better use o cadidates that are

    realistically aailable ad will beet

    rom a base o loyal employees with

    career ad promotio potetial. O-the-

    job traiig ad metorig ca also be

    oe elemet i a more comprehesie

    strategy or better respodig to

    emergig talet shortages ad dig

    ioatie ways to source, deelop,

    ad maage the talet ecessary or

    sustaiig log-term busiess objecties.

    Compaies eed to lea orward,

    take a calculated risk, ad ope their

    doors to iexperieced youg job

    cadidates. They eed to iest time

    Iestmets to Improe Both Skills Deelopmet ad Work Experiece or Youth

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    THE WORLD ECOnOMIC FORUMSTEn YOUTH PROGRAMThe TEn Youth Program emerged rom a collaboratio betwee the

    WEF Global Ageda Coucils o Emergig Multiatioals ad o Youth

    Uemploymet. The cocept is ituitie but powerul: i each o the majorcities where they hae operatios, leadig ad emergig multiatioal

    compaies commit to hire, trai, ad metor 10 uemployed youg people.

    Eligible TEn Youth cadidates are rst-time job seekers, high school or

    college graduates betwee the ages o 1824, who are reliable, hard-

    workig, adaptie, ad hae demostrated ability as a sel-starter.

    Cadidates hae a iterest i deelopig a specic ad marketable

    proessioal busiess competece. Compaies commit to hirig

    these youg people as ull-time employees i career-track positios,

    proidig them with 3- to 6-moths o traiig ad at least 2 years o

    ormal metorig.

    These youg people are to be employed i specic uctioal areas o the

    compay where they ca acquire aluable corporate-world skills ad build

    log-term careers. The goal is or these youg people to cotiue their

    careers i the compaies that hae metored them. The program has set a

    target o a 80+% retetio rate. Ee i they leae or aother rm, they will

    leae with a marketable busiess competece that ehaces their career

    prospects elsewhere.

    The TEn Youth iitiatie is a opportuity or multiatioal corporatios to

    leerage their ast capabilities ad resources to meet the global challege

    o youth uemploymet. The program will help participatig eterprises

    acquire loyal ad productie youg employees at a air wage, deelop

    a o-traditioal approach to recruitmet, ad improe their capacity to

    systematically metor ad trai talet.

    It will expad opportuities ad acilitate career deelopmet or youth.

    Ad i emergig ad established multiatioals ca lea orward

    o this challege, their supply chai ad chael parters

    might well be ispired to ollow.

    With this program, MapowerGroup acts as a trusted adisor, helps with

    outreach to ew compaies, explaiig the program, the commitmets

    ioled, ad the expected beets or all participats.

    For more inormation, or to join the TEN Youth pilot initiative, please contact

    Global Agenda Council managers Lyuba Nazaruk at lyuba.nazaruk@

    weorum.org or Tanya Milberg at [email protected].

    Box 11

    | 1 7

    Five countries in

    Europe have youth

    unemployment rates

    markedly below

    European and global

    averages. While

    most European

    countries have youth

    unemployment

    rates in the 2030%

    range, Austrias

    rate in the 3rd

    quarter o 2011 was7.3%; Germanys

    was 8.6%; the

    Netherlands 7.6%;

    Norway 8.8%; and

    Switzerland 7.2%.

    Business Europe, 2012

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    1 8 | W a t e d : E e r g i z e d , C a r e e r - D r i e Yo u t h

    ad eort to deelop ad trai these youg people, ad to make the log-term commitmet to deelop

    both geeral workplace competecies ad specic eterprise skills. They eed to egage their best

    employees as metors to youg talet.

    Most metorig research has ocused o career outcomes or the metee ad has oud a positie

    relatioship betwee the presece o a metor ad career outcomes. Metored idiiduals receie more

    promotios ad ear higher salaries tha their o-metored couterparts. I additio to these istrumetal

    outcomes, metees report more job ad career satisactio, career commitmet, ad greater expectatios or

    adacemet tha those without metors.

    A key beet o metorig is retetio, which is key as turoer costs ca be sigicatly high. Thats

    oe reaso why orgaizatios iclude metorig programs as part o their busiess objecties.

    Whe metorig programs are coupled with good traiig programs that deelop eterprise-leel skills

    ad work experiece, youg people hae the strogest possible platorm or lauchig successul careers.

    (See Box 11) MapowerGroup, through its egagemet i the WEF, is proidig adice ad implemetatio

    support to the program, ad reachig out to potetial corporate participats.

    Iestmets to Address a Shortage o Career-Orieted, Etry-Leel Jobs.

    I certai labor markets, the preailig leel o ecoomic actiity is simply ot suciet to geerate eough

    etry-leel, career-orieted jobs or youg people. I Egypt, more tha 1 millio youg people eter the

    workorce eery year. I these circumstaces, employers ca egage i iestmets ad adaptie strategies

    that will help improe the labor market eiromet or youg people.

    Iest i Etrepreeurship Educatio i Schools, Colleges, ad vocatioal Istitutios.

    Oe importat strategy or expadig the umber o aailable jobs is to expad the umber o job creators.

    Promotio o etrepreeurship is a idispesable compoet o regioal ecoomic deelopmet. Promotio

    o youth etrepreeurship i particular ca directly impact potetial youg busiess-starters themseles, while

    spreadig positie employmet impacts amog their peers ad their commuities.

    Accordig to data rom The World Baks Eterprise Sureys (http://www.eterprisesureys.org), small scale

    etrepreeurs (519 employees) are the primary egies o job growth i deelopig coutries. I the 106

    coutries studied, small busiesses, which represeted 55% o all busiesses, had a aual employmet

    growth rate o 18.6%, compared to a rate o 8.1% or medium busiesses (2099 employees), ad -0.1% or

    large busiesses (more tha 100 employees). (Iteratioal Fiace Corporatio,Assessing Private Sector

    Contributions to Job Creation, 2012.) Small busiesses geerate sigicatly higher rates o employmet growth

    tha larger busiesses i may key emergig ecoomies, icludig Idoesia, nigeria, South Arica, ad Mexico.

    MapowerGroup is egaged i multiple projects to promote etrepreeurship educatio (See Box 12, o

    page 19) ad to implemet eectie etrepreeurship programs (See Box 13, page 20).

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    Box 12

    MAnPOWERGROUP AnD MICROSOFTBUILD YOUROWn BUSInESS CURRICULUM

    MapowerGroup ad Microsot Corporatio are collaboratig to support youth employability ad etrepreeurshipglobally, with a iitial ocus o joit projects i the Middle East ad Arica.

    MapowerGroup is participatig i the deelopmet ad deploymet o a sigicat ew etrepreeurship traiig

    tool by Microsot, the Build Your Ow Busiess traiig course.

    The program, deeloped i partership with the Iteratioal Youth Foudatio, is specically desiged or micro

    ad small eterprises; aimed at potetial youg busiess-starters, it is a iteractie, DvD-based traiig course

    that icludes a itroductory module o sel-assessmet to help studets target the skills they most eed to build.

    Substatie traiig modules iclude market research, busiess plaig, marketig, accoutig, lie skills ad

    goerace ad ethical busiess practices.

    The traiig is aailable i multiple laguages ad is ree o charge to youth-supportig nGOs i order to ecourage

    the creatio ad replicatio o etrepreeurship traiig projects.

    For more inormation, see a description o the Microsot entrepreneurship curriculum and program by William S. Reese,

    President and CEO o the International Youth Foundation: http://blogs.technet.com/b/microsot_on_the_issues_arica/

    archive/2012/02/13/building-your-own-business-a-new-curriculum-helps-young-people-fnd-success.aspx

    | 1 9

    Istructio i etrepreeurial skills oers a potetially trasormatie impact o the work ad career ocus o

    youg people. Most obiously, it ca help etrepreeurial-mided youg people to start ad succeed i their

    ow busiesses, cotributig to employmet solutios or the commuity as a whole. But ee those workers

    ot destied to start their ow busiess will acquire a deeper uderstadig o what it takes to make a busiess

    succeed. Youg people will hae more to oer i the workplace i etrepreeurial traiig ca proide them with

    greater acial ad busiess literacy, a stroger ocus o the eeds o the eterprise, ad a uderstadig o

    the eed or iitiatie ad creatie problem solig disciplied by teamwork ad cooperatio. Ad may idiiduals

    who are ot ready to lauch their ow busiess right out o school may be ispired by this traiig to explore

    etrepreeurship opportuities later i their career, based o additioal skills acquired o the job.

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    SHAnGHAI nBSMapowerGroup has created a assessmet or

    etrepreeurial skills ad aptitudes that is a key

    compoet o the Shaghai goermets new

    Busiess Starters program.

    The Shaghai muicipality makes a substatial

    iestmet i traiig, access to capital, ad tax

    beets to promote busiess startups by ew

    etrepreeurs. To maximize the retur o these

    limited resources, the muicipality sought a reliable

    way to idetiy which applicats had the most

    promise as potetial etrepreeurs.

    I respose, MapowerGroup deeloped its

    New Business Starters assessmet. The nBSassessmet proles releat cogitie skills,

    persoality traits, ad lie experieces to accurately

    select idiiduals with the highest potetial to

    succeed i the traiig ad i busiess, ad to

    idetiy requiremets or remedial traiig. validatio

    o the assessmet showed that high-scorers are

    23 times more likely tha low scorers to succeed i

    the program.

    The success o the program i Shaghai led to its

    replicatio i Tiajia. To date 45,990 cadidates

    hae bee assessed i Shaghai, ad 22,660 i

    Tiajia. I 2011 aloe, about 33,640 cadidates

    were assessed i both cities, ad that olume o

    actiity is expected to cotiue i the uture.

    The assessmet is a lso beig cosidered or other

    Chiese cities ad or icorporatio ito other

    MapowerGroup youth etrepreeurship programs

    aroud the globe, both to idetiy cadidates or

    limited etrepreeurship traiig ad to diagoseremedial traiig eeds or etrepreeurial

    cadidates.

    For more inormation, go to http://www.

    careerharmony.com/Resources01.html and

    download the .pd or the Shanghai Municipal

    Bureau o Labor and Social Security

    Box 13

    2 0 | W a t e d : E e r g i z e d , C a r e e r - D r i e Yo u t h

    While busiess hard-skill requiremets are dierse

    ad eolig, the promotio o key attitudes

    associated with high-perormace i the workplace

    proides a clear ad uiersal beet, both to

    youg people themseles who will be more able to

    cotribute o the job, ad to employers lookig or

    stroger perormace by ew hires.

    Employers ca ecourage the adoptio o

    etrepreeurial curricula i schools, cosult o the

    deelopmet o curricula, articulate the beets or

    work-readiess, sere as istructors ad isitors

    i etrepreeurship courses, ad icorporate this

    cotet ito their ow i-house traiig.

    Employers ca support youg etrepreeurs i a

    ariety o ways. They ca commit to purchasig

    goods ad serices rom smallad mediumsize

    eterprises icludig youth-owed busiesses. They

    ca proide metorig serices ad busiess adice

    to youth-owed busiesses. Ad they ca edorse

    etrepreeurial iitiaties by their ow employees

    whe their career deelopmet makes them

    ready to go out o their ow, proidig marketig

    opportuities ad metorig support as appropriate.

    Young people will have more

    to oer in the workplace i

    entrepreneurial training can

    provide them with greater

    fnancial and business literacy,

    a stronger ocus on the needs

    o the enterprise, and anunderstanding o the need or

    initiative and creative problem

    solving disciplined by teamwork

    and cooperation.

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    CoclusioThe ratioale or employer iitiaties to promote youth employability is simple: busiesses that ca

    strategically source, maage, ad create eeded talet or the log-term will be able to seize emergig

    ecoomic opportuities, while those that ail to address this challege will be outperormed by theircompetitors. Idiiduals who are gie access to learig opportuities ad who ca cultiate the right skills

    will thrie i the labor market ad cotribute to employers.

    Employers hae a direct iterest i makig iestmets that will improe youg peoples ability to succeed

    i the World o Work. These iestmets ca take may orms, ragig rom oluteerig i schools by

    idiidual executies to egagemet o the rm i traiig-to-employmet or work experiece programs.

    MapowerGroup has idetied our key barriers to youth employability:

    Lack o iormatio, etworks, ad coectios

    Lack o releat employability skills

    Lack o experiece credetials, ad

    Lack o aailable etry-leel jobs with career potetial

    We also idetied e groups o solutios that ca be adopted by employers:

    Proide career guidace to youth ad participate i iormatio systems adprograms

    Egage with traiig-to-employmet programs or youth

    Egage with appreticeship ad experiece programs

    Commit to hirig, traiig ad metorig youg people

    Promote youth etrepreeurship ad etrepreeurship educatio

    Ad we oered a umber o examples o these solutios i actio.

    This Isight paper presets a rage o itegrated public-priate sector iitiaties ocused o improig the

    employability skills o youth. I all world regios its clear that employers are eeded to lead iitiaties

    that uleash youth potetial i the workplace. MapowerGroup urges all employers to step up ad make

    a dierece.

    | 2 1

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    MapowerGroup

    100 Mapower Place

    Mi lwaukee, WI 53212

    USA

    www.mapowergroup.com

    2012 MapowerGroup. Al l r ights resered.