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Fleet Feedback: How are We Getting it and Using it to Improve Sailor Career Tools? PRESENTED BY: CAPT Mike Murphy, Program Manager Sea Warrior Program (PMW 240) NCA Symposium 28 June 2010

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Page 1: Career tools

Fleet Feedback: How are We Getting it and Using it to Improve Sailor Career Tools?PRESENTED BY:

CAPT Mike Murphy, Program ManagerSea Warrior Program (PMW 240)

NCA Symposium28 June 2010

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Navigating the “maze” of individual MPTE systems to manage professional and personal life

2

CMS/ID

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PMW

240

PMW 240: Systems engineering responsibility to simplify Sailor “toolboxes”

Sea Warrior ProgramSea Warrior ProgramIT Solution PortfoliosIT Solution Portfolios

Recruiting & Accessions

WorkforceDevelopment

Pay andPersonnelDistribution

Enterprise Biz Services

PositionManagement

Fleet &Family Support

Training &Training &EducationEducation

Career & Career & Manpower MgtManpower Mgt

Recruiting & Recruiting & AccessionsAccessions

Pay andPay andPersonnelPersonnel

DistanceDistanceSupportSupport

LMSLCMSAILENIAPSTFMMS

NTRSNMRSPRIDEMRRSPERSYS

RHS IMAPMISRIMS/FMPS/DISANSIPS

TFARSNROWSNMPDSEAISOAIS II

CMS/IDNeLETJNTMPSNKO

WebSteam iOraGDSCETMDS (eL)

IT Capabilities for Navy Career Tools suite

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How is the Sailor’s voice being heard? Some examples …

“A Day in the Life of Sailors” – 13 APR 2010● Full-day user-focused event across MPTE business

● Findings are getting attention of Provider Enterprise

● Feedback being considered for engineering changeproposals as appropriate

Ongoing Assessment of Applications at Sea● CMS/ID, Navy eLearning, ETJ, NIAPS

Fleet Training Management and Planning System(FLTMPS) Afloat

● Driven by Fleet specifications; reports useful to NCs

● Testing in progress; anticipated release by 2011

NCA Symposium Q&A● Pre/Post-Symposium solicitation and distribution

● SSC LANT hosted BUPERS 33/32 for IT changes

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Where do we go from here?

Technical team members are here to answer your questions● Visit the PMW 240 and OPNAV N16 FIT exhibit table

● Access to CMS/ID, NSIPS/ESR, NTMPS, and FLTMPS at the exhibit

Tell us what’s working and what’s not● User Feedback Survey for Navy Career Tools

● Technical team members will take your input

Contact the Sea Warrior Program directly● MCCS Maria Escamilla, PAO

[email protected] or 817-782-1753, DSN 739

We’re listening …Continue to provide feedback as we continue partnering with N16

FIT and functional teams to deliver IT capabilities thatmeet your needs and your Sailors’ needs.

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Navy Career ToolsManpower, Personnel, Training and Education (MPTE)

CNP’s Vision for MPTE Applications (Sea Warrior Program)

“…easy to use, integrated and responsive family of career management, training, and education systems…”

A HUGE CHALLENGE!

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Who are we and what do we do?

Fleet Forces CommandType Commanders

CLASSRONs

MPTENPC and NETC

(Functional Teams)

PMW-240(Technical Teams)

Alex Watt, GS San Diego CWO3 Sam Kirkland, NorfolkElizabeth McGrath, GS San DiegoIT1 Sean French, San Diego

MISSISSIPPIRIVER

FLEET INTRODUCTION TEAM• 2 GS, 2 Military

• Conduct Fleet Assessments and collect Fleet feedback

• Participate in development of Manpower, Personnel, Training and Education (MPTE) applications, requirements, training and communications

FLEET INTRODUCTION TEAM• 2 GS, 2 Military

• Conduct Fleet Assessments and collect Fleet feedback

• Participate in development of Manpower, Personnel, Training and Education (MPTE) applications, requirements, training and communications

Chief of Naval Personnel (N1)Chief of Naval Personnel (N1)

Chief Information Officer (N16)Chief Information Officer (N16)

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We will continue to verify and validate Navy career tools in the Fleet environment to ensure they meet CNP’s goal.

Surface Warfare Enterprise (SWE) requested assessments of personnel, training, and education applications in the afloat environment. Examples: FLTMPS Afloat and Navy eLearning to be assessed in FY09, Personnel systems in FY10.

We will continue to partner with PMW 240 and the Fleet to deliver career tools meeting the needs of you and your Sailors.

You’ve had an important voice in this process !You’ve had an important voice in this process !

What’s next?

From 2009 Symposium

From 2009 Symposium

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Assessments with Fleet partners

Internet NIAPS NSIPSCareer Management System / Interactive Detailing (CMS/ID) CMS/ID Afloat

Navy Knowledge Online (NKO) NKO At Sea

Navy eLearning (NeL) NeL Afloat

Electronic Training Jacket (ETJ) ETJ Afloat

Fleet Training Management and Planning System (FLTMPS) FLTMPS Afloat (NIAPS 2.3)

Official Military Personnel File (OMPF)

Web Enabled Record Review (WERR)

Navy Standard Integrated Personnel System (NSIPS) NSIPS Web Afloat

Electronic Service Record (ESR) ESR Afloat

Transaction Online Processing System (TOPS) TOPS (NIAPS 2.1 and above)

Fleet Rating Identification Engine (Fleet RIDE) Fleet RIDE

Fleet Participants (Active and Reserve; Shore and Sea)11 Shore commands (4 Fleet Concentration Areas; 4 Warfighting Communities)

15 Surface Ships (3 Fleet Concentration Areas)

3 Aircraft Carriers (2 Fleet Concentration Areas)

3 Aircraft Squadrons (2 Fleet Concentration Areas)

Fleet Participants (Active and Reserve; Shore and Sea)11 Shore commands (4 Fleet Concentration Areas; 4 Warfighting Communities)

15 Surface Ships (3 Fleet Concentration Areas)

3 Aircraft Carriers (2 Fleet Concentration Areas)

3 Aircraft Squadrons (2 Fleet Concentration Areas)

Includes FDNF and deployed units.Includes FDNF and deployed units.

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Assessments performed with Fleet partners

Internet NIAPS NSIPSCareer Management System / Interactive Detailing (CMS/ID) CMS/ID Afloat

Navy Knowledge Online (NKO) NKO At Sea

Navy eLearning (NeL) NeL Afloat

Electronic Training Jacket (ETJ) ETJ Afloat

Fleet Training Management and Planning System (FLTMPS) FLTMPS Afloat (NIAPS 2.3)

Official Military Personnel File (OMPF)

Web Enabled Record Review (WERR)

Navy Standard Integrated Personnel System (NSIPS) NSIPS Web Afloat

Electronic Service Record (ESR) ESR Afloat

Transaction Online Processing System (TOPS) TOPS (NIAPS 2.1 and above)

Fleet Rating Identification Engine (Fleet RIDE) Fleet RIDE

Career Management System/Interactive Detailing (CMS/ID)

• Tested Sailors making own applications, afloat and ashore.

• CNP released new “Sailor Apply” functionality on Internet (announced during 2009 NCA Symposium).

• Lack of stable afloat environment resulted in CNP decision to remove CMS/ID from NIAPS (Jan 2010).

Career Management System/Interactive Detailing (CMS/ID)

• Tested Sailors making own applications, afloat and ashore.

• CNP released new “Sailor Apply” functionality on Internet (announced during 2009 NCA Symposium).

• Lack of stable afloat environment resulted in CNP decision to remove CMS/ID from NIAPS (Jan 2010).

COMPLETE

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Assessments performed with Fleet partners

Internet NIAPS NSIPSCareer Management System / Interactive Detailing (CMS/ID) CMS/ID Afloat

Navy Knowledge Online (NKO) NKO At Sea

Navy eLearning (NeL) NeL Afloat

Electronic Training Jacket (ETJ) ETJ Afloat

Fleet Training Management and Planning System (FLTMPS) FLTMPS Afloat (NIAPS 2.3)

Official Military Personnel File (OMPF)

Web Enabled Record Review (WERR)

Navy Standard Integrated Personnel System (NSIPS) NSIPS Web Afloat

Electronic Service Record (ESR) ESR Afloat

Transaction Online Processing System (TOPS) TOPS (NIAPS 2.1 and above)

Fleet Rating Identification Engine (Fleet RIDE) Fleet RIDE

Navy eLearning (NeL) Afloat and Electronic Training Jacket (ETJ) Afloat

• Tested performance of NeL in afloat (NIAPS) environment.

• Tested ability of NIAPS to transfer Sailor NeL course completions from ship to shore for documentation.

• Fixes being implemented to improve reliability.

Navy eLearning (NeL) Afloat and Electronic Training Jacket (ETJ) Afloat

• Tested performance of NeL in afloat (NIAPS) environment.

• Tested ability of NIAPS to transfer Sailor NeL course completions from ship to shore for documentation.

• Fixes being implemented to improve reliability.

FOLLOW UP IN PROGRESS

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Assessments performed with Fleet partners

Internet NIAPS NSIPSCareer Management System / Interactive Detailing (CMS/ID) CMS/ID Afloat

Navy Knowledge Online (NKO) NKO At Sea

Navy eLearning (NeL) NeL Afloat

Electronic Training Jacket (ETJ) ETJ Afloat

Fleet Training Management and Planning System (FLTMPS) FLTMPS Afloat (NIAPS 2.3)

Official Military Personnel File (OMPF)

Web Enabled Record Review (WERR)

Navy Standard Integrated Personnel System (NSIPS) NSIPS Web Afloat

Electronic Service Record (ESR) ESR Afloat

Transaction Online Processing System (TOPS) TOPS (NIAPS 2.1 and above)

Fleet Rating Identification Engine (Fleet RIDE) Fleet RIDE

Fleet Training Management and Planning System (FLTMPS) Afloat

• Testing new addition to Navy Career Tools on NIAPS.

• Predominately for Afloat Training Officers, but some reports useful to Counselors (alpha roster, gains/losses).

Fleet Training Management and Planning System (FLTMPS) Afloat

• Testing new addition to Navy Career Tools on NIAPS.

• Predominately for Afloat Training Officers, but some reports useful to Counselors (alpha roster, gains/losses).

IN PROGRESS

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Assessments performed with Fleet partners

Internet NIAPS NSIPSCareer Management System / Interactive Detailing (CMS/ID) CMS/ID Afloat

Navy Knowledge Online (NKO) NKO At Sea

Navy eLearning (NeL) NeL Afloat

Electronic Training Jacket (ETJ) ETJ Afloat

Fleet Training Management and Planning System (FLTMPS) FLTMPS Afloat (NIAPS 2.3)

Official Military Personnel File (OMPF)

Web Enabled Record Review (WERR)

Navy Standard Integrated Personnel System (NSIPS) NSIPS Web Afloat

Electronic Service Record (ESR) ESR Afloat

Transaction Online Processing System (TOPS) TOPS (NIAPS 2.1 and above)

Fleet Rating Identification Engine (Fleet RIDE) Fleet RIDE

Sailor Service Record Project Team

• Create and validate inventory of Personnel documents and data contained within OMPF, ESR, and FSR.

• Identify users and events requiring access to information.

• Determine sources and location of that information.

• Compare and observe how individual users access Personnel data in all environments.

Sailor Service Record Project Team

• Create and validate inventory of Personnel documents and data contained within OMPF, ESR, and FSR.

• Identify users and events requiring access to information.

• Determine sources and location of that information.

• Compare and observe how individual users access Personnel data in all environments.

IN PROGRESS

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Assessments performed with Fleet partners

Internet NIAPS NSIPSCareer Management System / Interactive Detailing (CMS/ID) CMS/ID Afloat

Navy Knowledge Online (NKO) NKO At Sea

Navy eLearning (NeL) NeL Afloat

Electronic Training Jacket (ETJ) ETJ Afloat

Fleet Training Management and Planning System (FLTMPS) FLTMPS Afloat (NIAPS 2.3)

Official Military Personnel File (OMPF)

Web Enabled Record Review (WERR)

Navy Standard Integrated Personnel System (NSIPS) NSIPS Web Afloat

Electronic Service Record (ESR) ESR Afloat

Transaction Online Processing System (TOPS) TOPS (NIAPS 2.1 and above)

Fleet Rating Identification Engine (Fleet RIDE) Fleet RIDE

Fleet RIDE

• Assess performance and reliability of Fleet RIDE ashore (Internet) and afloat (NIAPS).

• Will seek to identify and resolve potential issues identified by Fleet Counselors.

Fleet RIDE

• Assess performance and reliability of Fleet RIDE ashore (Internet) and afloat (NIAPS).

• Will seek to identify and resolve potential issues identified by Fleet Counselors.

FLEET REQUESTED

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Assessment Discoveries and Results

Discoveries Internet – Tested applications performed well, but access can be limited

by CAC requirement and issues.

NIAPS/NSIPS afloat – Applications are not used consistently. Tested applications did not perform consistently in the afloat environment.

Significant issues exist regarding lack of communication, training and documentation.

Results Rigorous assessments exposed barriers and issues preventing access

to applications and/or limiting application functionality.

SMEs from NPC, NETC, and PMW 240 (Sea Warrior Program) work in partnership with the Fleet to resolve problems.

New user aids developed to support the “essential” Career Tools and stakeholders (Sailor, CCC, TRAINO and CO/XO).

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Essential Career Tools, plus Stakeholders

Internet NIAPS NSIPSCareer Management System / Interactive Detailing (CMS/ID)

Navy Knowledge Online (NKO)

Navy eLearning (NeL) (3400+ courses)

Electronic Training Jacket (ETJ)

Navy Credentialing Opportunities On-Line (Navy COOL)

Sailor/Marine American Council on Education Registry Transcript (SMART)

Sailor/Marine Online Academic Advisor (SMOLAA)

United Services Military Apprenticeship Program (USMAP)

U.S. Navy Awards (NDAWS)

Official Military Personnel File (OMPF)

Electronic Service Record (ESR)

Web Enabled Record Review (WERR)

Physical Readiness Information Management System (PRIMS)

Career Information Management System (CIMS)

Fleet Rating Identification Engine (Fleet RIDE)

Navy Retention Monitoring System (NRMS)

Officer Personnel Information System (OPINS) / Force Management (FORMAN)

Perform to Serve (PTS)

Transaction Online Processing System (TOPS)

Navy Standard Integrated Personnel System (NSIPS)

Fleet Training Management and Planning System (FLTMPS)

NKO At Sea (just a portal)

NeL Afloat (1100+ courses)

ETJ Afloat

Navy COOL to GO (www req.)

Fleet RIDE (best not to use)

TOPS (NIAPS 2.1 and above)

FLTMPS Afloat (NIAPS 2.3)

ESR Afloat

CIMS Afloat

NSIPS Web Afloat

SAILOR

CCC

PERSO

TRAINO

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Career Toolbox: what are the applications, where to find them, what to do with them, and how to get help when you need it.

CMS/ID Navy eLearning ETJ Navy COOL SMART SMOLAA USMAP OMPF ESR WERR PRIMS U.S. Navy Awards (NDAWS)

Go to NPC > CareerInfo > StayNavyTools > CareerToolsNKO > Career MGT > Navy Career Tools > Career Toolbox

Go to NPC > CareerInfo > StayNavyTools > CareerToolsNKO > Career MGT > Navy Career Tools > Career Toolbox

12 Tools Sailors should be using today

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Applications you use to support Sailors, their careers, and command career information programs.

CIMS

NRMS

CMS/ID

Fleet RIDE

PTS

OPINS

FLTMPS

TOPS

What is your Toolbox?

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“Stickies” provide recommended Best Practices –used by Command Leaders to ensure Sailors access and use functionality provided by their Career Toolbox.

“Stickies” provide recommended Best Practices –used by Command Leaders to ensure Sailors access and use functionality provided by their Career Toolbox.

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Command Leadership Notes – Enables commands to empower stakeholders and ensure Sailor access to Career Tools.

Command Leadership Notes – Enables commands to empower stakeholders and ensure Sailor access to Career Tools.

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OPNAV N16 Fleet Introduction Team

Please feel free to contact us at any time!

Mr. Alex [email protected]

Ms. Elizabeth [email protected]

CW03 Sam [email protected]

IT1(SW) Sean [email protected]