career episode 1 - e&tc

8/15/2019 Career Episode 1 - E&TC

1/6

COMPETENCY DEMONSTRATION REPORT

CAREER EPISODE 1

1.1 INTRODUCTION1.1.1. I have completed my Bachelor o! E"#$"eer$"# $" May %&&' !rom (.T.

Maha)a" Colle#e o! E"#$"eer$"#* +a$,p-r h$ch $ a/l$ated 0y North Maharahtra

U"$ver$ty. The career ep$ode too place d-r$"# the per$od o! March %&&2 3

Decem0er %&&4 $" Bhart$ A$rtel Serv$ce 5td.* Delh$ $" h$ch I ored !rom Sep 16*

%&&' to Oct %'* %&&4. The po$t$o" I held d-r$"# th$ career ep$ode a

A$ta"t O/cer 3 CSD.

1.% BAC78ROUND

1.%.1. A$rtel prov$de 0road0a"d 9DS5:* data a"d telepho"e erv$ce 9;


2/6


3/6

1.6.'. A a tech"$cal mem0er a"d area $"char#e o! that ,o"e* I a repo"$0le

!or ma"a#$"# the hardare et?-p a"d e"d to e"d co""ect$v$ty o! the @o$ce

DS5 "etor !olloed 0y a thoro-#h tet$"# a"d tro-0lehoot$"# $! re-$red.

1.6.2. I 0el$eved $" har$"# the !act a"d challe"#e $th my e"$or a"d team

mem0er a"d a!ter $"vet$#at$o" I d$d co"$der the -##et$o" a"d too

pro!e$o"al repo"$0$l$ty to complete the ta a$#"ed to me a"d my team.

1.6.4. I a repo"$0le !or overall mo"$tor$"# a"d eere"t taeholderpro)ect team* approval* etc.

1.6.1&. I -pdated da$ly pro#re to my -perv$or a"d e"$or vo$ce lead

a"d doc-me"ted all day to day act$v$t$e.

1.6.11. I alo doc-me"ted the e"t$re co";#-rat$o" a"d ma$"te"a"ce

proced-re o! the e"t$re "e vo$ce et-p.

1.F PERSONA5 OR7P5ACE ACTI@ITYK

The e"t$re pro)ect co"$t o! 0elo tepK

PART 1 K? I"tallat$o"J Ne "etor $"tallat$o" !or @o$ce DS5 co""ect$o".

1.F.1. Be$"# the A$ta"t o/cer* I a dep-ted to do the $te -rvey a"dpla""$"# the "etor a per compa"y "orm a"d area !ea$0$l$ty.

1.F.%. I a lead$"# a team o! S$te -perv$or a"d $te e"#$"eer* tech"$c$a" a"d

$r$"# me".

1.F.6. I compl$ed all the deta$l o! the area a"d e"t the complete deta$l to the

5$a$o" departme"t !or the approval o! thoe $te.

1.F.F. A!ter approval* I ma"a#ed the $r$"# team a"d Tech"$c$a" !or mooth

Operat$o".

1.F.'. +$0re co""ect$v$ty a term$"ated at the ce"tral $te "amed Ma$"

D$tr$0-t$o" +rame 9MD+: !rom here the copper $ p-lled $" all d$>ere"t d$rect$o"

to eta0l$h P$llar a the ;rt )-"ct$o" po$"t.

1.F.2. O"ce the p$llar* -0p$llar are $"talled* the" DP9D$tr$0-t$o" Po$"t: $

$"talled at c-tomer prem$e. Depe"d$"# o" the layo-t o! o/ce or c-tomer

prem$e* here the pho"e l$"e $ re-$red* a"d here c-tomer a"ted the DS5

)ac* the act-al $"tallat$o" a do"e.

1.F.4. $r$"# team tarted at the DP 9a l$ttle 0o< here the pho"e l$"e come $"to

the ho-eo/ce: the" added a l$ttle 0o< called a pl$tterJ that $ a ;lter* lo?

pa ;lter. The co""ect$o" $ made !rom DP to pl$tter.

1.F.L. The" r-" a $re !rom the ;lter* aro-"d a"d thro-#h the ho-e* to herevercomp-ter l$ved.


4/6

1.F.=. A )ac a $"talled o" the all a"d mar $t GDS5G* pl-# the DS5 modem

$"to $t* co""ect $t to the comp-ter* a"d co";#-red operat$"# ytem $th the

proper addree a"d opt$o" a"d -ch to #et co""ect$o" -p a"d mae -re $t

a or$"#.

1.F.1&. Ma"y t$me I a re-$red to tae ;rm dec$$o" o" my o" eep$"#

$t pro a"d co" $" m$"d to meet the S5A a"d -al$ty o! the $"tallat$o" dep$te

o! ome -"!avo-ra0le $-e l$e l$a$o" $-e* ro-t$"# $-e* tech"$cal !a-lt*

"etor$"# $-e etc.

1.F.11. To avo$d a"y $"d o! $"ter!ere"ce or tat$c $" $#"al* all co""ect$o"

are made clea" a"d are $"-lated properly. Alo dev$ce l$e DP* pl$tter* roette*

modem etc. are $"talled -"der hed $! po$0le a"d aay !rom mo$t-re pro"e

area.

PART % K? +a-lt Repa$rJ A!ter I"tallat$o"* !a-lt repa$r a alo my o"erh$p.

+a-lt Rate o! @o$ce DS5 o! a part$c-lar area a cro$"# the S5A l$m$t a"d

hamper$"# the erv$ce -al$ty o! A$rtel* I a "om$"ated to co"template the $-e

a"d $"h$0$t the $"crea$"# !a-lt rate. To overcome the $t-at$o" I hortl$ted the

compla$"t that e rece$ved o" re#-lar 0a$ a"d !olloed 0elo tepJ

1.F.1%. +or mot compla$"t I heard "o$e o" the l$"e* tet$"# !rom the DP

helped me to $de"t$!y hether the "o$e a local to the prem$e or com$"#

acro the pho"e l$"e.

1.F.16. +or ome o! the cae I d$covered that the "o$e $ local* that $ thepro0lem co-ld tem !rom $r$"#* the phy$cal pho"e or !rom a ;lter $-e 9$" the

cae o! DS5:. The mot commo" ca-e !or "o$e o" the l$"e a old $r$"# that

ha 0ee" dama#ed or ha deter$orated over t$me. The dama#e a ca-ed 0y

a"$mal che$"# o" the l$"e* or !rom e


5/6

1.F.1'.6. I"pect all pho"e cord !or dama#e* a"d chec to ee the

co""ector are $" #ood co"d$t$o". They ho-ld cl$c $"to place he" pl-##ed

0ac $"to the )ac. Chec 0oth e"d o! the cord.

1.F.1'.F. I! d$alto"e ha 0ee" retored* 0e#$" add$"# e-$pme"t* o"e p$ece at

a t$me. Chec !or d$alto"e a!ter each add$t$o". I! yo- do "ot hear d$alto"e a!ter

pl-##$"# $" the ;rt pho"e* -"pl-# $t a#a$" a"d tet $th a ome other

e-$pme"t.

1.F.1'.'. I!* a!ter pl-##$"# $" a" add$t$o"al dev$ce* yo- loe d$alto"e a#a$"*

remove the dev$ce !rom the )ac. Yo- have pro0a0ly !o-"d the o-rce o! the

pro0lem. Yo- may a"t to co"tact tech -pport !or the -pect $tem.

1.F.12. The DS5 S$deK?

he" DS5 #oe do"* the ;rt a"d ea$et tep ? a-m$"# that the l$"e ha

vo$ce erv$ce a ell ? $ to p$c -p a pho"e a"d e"-re that the l$"e ha d$alto"e.

I! there $ "o d$alto"e* the" $-e $ at the G@o$ce S$deG a"d I !olloed a0ove

$"tr-ct$o".

The "ethe poer to the ro-ter a ell. The ro-ter co""ect to the DS5 modem v$a a"

Ether"et ca0le 9l$e a pho"e ca0le 0-t $th 0$##er pl-# o" each e"d:.

O"ce all o! e-$pme"t ha 0ee" Gpoer cycledG* I checed the l$#ht o" DS5

modem. Eve" the" $! laptop d$d"t re#a$"ed co""ect$v$ty* I aed my tech"$c$a"

a"d $r$"# team to pleae try the !ollo$"# tepK

1.F.12.1. D$co""ect DS5 modem !rom the all )ac a"d pl-# $" a pho"e

ha"det $"tead. See $! yo- ca" hear a"y l$"e "o$e or tat$c that m$#ht $"ter!ere

$th the DS5 $#"al. The l$"e "o$e co-ld $"d$cate a" $"ter"al $r$"# $-e ca-$"#

pro0lem $th the all )ac 9or eve" a #ro-p o! )ac:. Yo- co-ld alo pl-# the

DS5 modem $"to a d$>ere"t )ac to ee $! that ;


6/6

ro-ter: co-ld come looe or !a$l d-e to pet or a vac--m clea"er* !or e

career episode 1 - e&tc

Documents