capítulo 2 - troubleshooting básico
TRANSCRIPT
![Page 1: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/1.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 1/25
Passos Básicos paraTroubleshootin
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE I Chapter 6 1
Troubleshooting – Capítulo 2
![Page 2: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/2.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 2/25
Metodologias de Troubleshooting
“Métodos mais eficientes de resolver problemas”
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 2
Troubleshooting - Passos Básicos para Troubleshooting
![Page 3: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/3.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 3/25
Metodologias de Troubleshooting
Porque um método sistemático é geralmente a melhor abordagem para troubleshooting
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 3
![Page 4: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/4.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 4/25
Como o modelo em camadas, tais como o de referênciaOSI ou o TCP/IP, são usados para troubleshooting
Metodologias de Troubleshooting
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 4
![Page 5: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/5.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 5/25
Três métodos de troubleshooting na rede
Metodologias de Troubleshooting
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 5
• Bottom up (baixo para cima)
• Top down (cima para baixo)
• Divide and conquer (dividir econquistar)
![Page 6: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/6.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 6/25
Troubleshooting na Camada Física
“Métodos mais eficientes de resolver problemas na
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 6
cama a o mo e o
Troubleshooting - Passos Básicos para Troubleshooting
![Page 7: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/7.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 7/25
Troubleshooting na Camada Física
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 7
![Page 8: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/8.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 8/25
Troubleshooting na Camada Física
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 8
![Page 9: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/9.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 9/25
O impacto que a interferência causa no throughput e opapel cabeamento adequado na redução dainterferência
Troubleshooting na Camada Física
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 9
![Page 10: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/10.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 10/25
Medidas de segurança quando trabalhamos comcabeamento de cobre
Troubleshooting na Camada Física
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 10
![Page 11: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/11.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 11/25
Troubleshooting na Camada de Enlace
“Métodos mais eficientes de resolver problemas na
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 11
cama a o mo e o
Troubleshooting - Passos Básicos para Troubleshooting
![Page 12: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/12.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 12/25
Troubleshoot em problemas de redes que ocorrem nacamada de enlace de dados
Troubleshooting na Camada de Enlace
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 12
![Page 13: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/13.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 13/25
Troubleshooting na Camada de Enlace
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 13
![Page 14: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/14.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 14/25
Troubleshooting na Camada de Rede
“Métodos mais eficientes de resolver problemas na
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 14
cama a o mo e o
Troubleshooting - Passos Básicos para Troubleshooting
![Page 15: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/15.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 15/25
Troubleshoot em problemas de redes que ocorrem nacamada de rede
Troubleshooting na Camada de Rede
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 15
Em muitas redes, roteamento estático é combinado com roteamento dinâmico. Configurações inadequadas
nas rotas podem causar problemas no roteamento, em alguns casos, criam loops de roteamento onde parteda rede fica inalcançável.
![Page 16: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/16.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 16/25
Troubleshooting na Camada de Rede
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 16
![Page 17: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/17.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 17/25
Troubleshooting na Camada de Rede
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 17
![Page 18: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/18.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 18/25
Troubleshooting na Camada de Rede
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 18
Lembre-se que os protocolos de roteamentos geram tráfego de roteamento, quando criamos listas de acesso
para filtragem de tráfego, o tráfego dos protocolos de roteamento, quando necessário, devem ser permitidos.
![Page 19: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/19.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 19/25
Troubleshooting na Camada de Transporte
“Métodos mais eficientes de resolver problemas na
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 19
cama a o mo e o
Troubleshooting - Passos Básicos para Troubleshooting
![Page 20: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/20.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 20/25
Troubleshooting na Camada de Transporte
Troubleshoot em problemas de redes que ocorrem nacamada de transporte
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 20
Duas das tecnologias de segurança de camada de Transporte mais comumenteimplementadas. Elas são as Listas de Controle de Acesso (ACLs) e a Tradução
de Endereço de Rede (NAT).
![Page 21: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/21.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 21/25
Troubleshooting na Camada de Transporte
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 21
![Page 22: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/22.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 22/25
Troubleshooting na Camada de Transporte
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 22
![Page 23: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/23.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 23/25
Troubleshooting na Camada de Aplicação
“Métodos mais eficientes de resolver problemas nas
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 23
cama as super ores o mo e o
Troubleshooting - Passos Básicos para Troubleshooting
![Page 24: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/24.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 24/25
Troubleshoot em problemas de redes que ocorrem nacamada de aplicação
Troubleshooting na Camada de Aplicação
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 24
![Page 25: Capítulo 2 - Troubleshooting Básico](https://reader031.vdocuments.mx/reader031/viewer/2022020720/5571ff8e49795991699d899d/html5/thumbnails/25.jpg)
5/14/2018 Cap tulo 2 - Troubleshooting B sico - slidepdf.com
http://slidepdf.com/reader/full/capitulo-2-troubleshooting-basico 25/25
© 2006 Cisco Systems, Inc. All r ights reserved. Cisco PublicITE 1 Chapter 6 25