ORACLE BPO PROVIDER PROFILE

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CAPGEMINI ORACLE BPO PROVIDER PROFILE

U.S. CORPORATE ADDRESS CAPGEMINI U.S. 623 FIFTH AVENUE 33RD FLOOR NEW YORK, NY 10022 http://www.capgemini.com/insights-and-resources/by-publication/tms_now/

+1-703-599-6415 EMPLOYEES 90,000 SIZE $12 Billion REGIONS SUPPORTED Global SOLUTIONS / OFFERINGS BPO OTM/TMS, Value Chain Planning and Execution, CRM, HCM, Financials, SCM, BI, Database, Middleware, ETM

INDUSTRY FOCUS

All sectors

CUSTOMER FOCUS

Customers with over $1B in

revenue

SAMPLE CUSTOMERS Cooper Industries, Fonterra,

Bobcat

KEY BENEFITS

• Low investment and high ROI • Short Implementation • Pre-packaged and state-of-the-

art TMS solution, solution can be tailored to meet specific requirements

Capgemini applies its experience, best practices and tools to its clients’ unique needs through Consulting, Technology, outsourcing and BPO services and local professional services.

Our unique breadth of capabilities in Outsourcing Services extends not just to technology, but also to deep process expertise. Our services include: application outsourcing, business process outsourcing (BPO), infrastructure management and transformational outsourcing.

Why Oracle? Our customers benefit by working with a firm that is able to provide Oracle solutions around the world, and at a very attractive price point due to our large-scale use of offshore development. When combined with our sector based thought leadership and intimate knowledge of cutting-edge Oracle Technology, it yields a very compelling value proposition for companies to work with us.

What Solutions do we specialize in? CRM, HCM, Financials, SCM, BI, Database, Middleware, Enterprise Technology Management (ETM), Transportation Management Systems (TMS) and Supply Chain Planning.

Why Partner with Oracle? Oracle Transportation Management (OTM) delivers robust transportation planning and execution capabilities to shippers and third party logistics providers (3PLs). Deployed globally by many of the world’s largest logistics service providers and shippers, Forrester and Gartner have recognized OTM as the transportation management leader in their Forrester Wave TMS and Gartner Magic Quadrant studies for the last several years.

Capgemini distilled key learning’s over the last nine years delivering Oracle Transportation Management for both shippers and 3PLs. Through these experiences, Capgemini built an end to end understanding of what our customers need from logistics systems, how they can be deployed effectively including the drivers of project success and challenges. TMS NOW bundles those experiences and technical capabilities into a solution that addresses the evolving needs of the logistics marketplace. Capgemini has a strong Hosting and BPO group and this combined with OTM makes TMS NOW a leading Solution.

ORACLE BPO PROVIDER PROFILE

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“Capgemini’s TMS NOW solution

powered by Oracle BPO is a

“game changer” for delivering

transportation management

solutions. Our clients now can

benefit from the market leading

TMS solution faster and with less

burden on their internal logistics

and IT teams”

David Williams, Principal Capgemini

What are the potential benefits to customers? Financial:

• Networked - TMS NOW is a BPO model with connectivity and on-boarding services – reducing cost and time to value.

• Optimized - Oracle and Capgemini are leaders in the TMS application and services arena. TMS NOW users benefit from optimized and pre-configured application, implementation and technology options; all within a single bundled offering – reducing risk and time to value.

• Web-based - An internet based TMS application available allows users to quickly realize benefits.

• Low “money down” and a low subscription based payments – streamlining internal approval processes and lowering risk.

• High Return on Investment (ROI) based on a right sized application, deployment, and implementation model.

Operational:

• State-of-the-art TMS solution

• Shorter implementation time

• Solution can be tailored to meet specific requirements

• Application maintenance (patches, cumulative updates)

• Level two and above tech support

• Pre-packaged, real-time, secure EDI “hooks” to trading partners / B2B / A2A / C2C

Clients have asked for the metrics to be confidential but we have seen substantial reduction in transportation spend.

Getting Started With BPO “Powered by Oracle,” both customers and BPO providers benefit - customers can focus on their core business while taking advantage of a low-cost, low risk, high-flexibility BPO solution. BPO providers can maximize customer value, offer improved service levels at lower cost, and meet the challenging and dynamic business goals of their customers and their own provider organization. For more information about Capgemini and BPO “Powered By Oracle,” please visit http://www.oracle.com/bpo.

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