capacity-building workshop on information society measurements: core indicators, statistics, and...

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Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon ITU World Telecommunication Indicators: Data Collection and Dissemination [email protected] Market, Economics and Finance Unit (MEF) Telecommunication Development Bureau

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Page 1: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

Capacity-building Workshop on Information Society Measurements:

Core Indicators, Statistics, and Data Collection7-10 June 2005

UN House, Beirut, Lebanon

ITU World Telecommunication Indicators:Data Collection and Dissemination

[email protected] Market, Economics and Finance Unit (MEF)Telecommunication Development Bureau

Page 2: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

o The ITU is the UN-specialized agency for telecommunications: where governments and the private sector coordinate global telecom networks and services

o Founded in 1865o 189 Member States and over 700

private sector members

Helping the world to communicate

Page 3: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

Overview

o ITU’s role and mandateo ITU’s World telecommunication indicators

• How? • What? • Why? • Challenges• Dissemination - demand for ITU data• Analysis/Reports

o Arab States Trends and Marketso Conclusions

Page 4: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

o As a United Nations agency, the ITU has an obligation to produce statistics covering its sector. This is in line with other specialized agencies that publish statistics covering their respective field of operations. This forms part of the global statistical system of the UN. 

o Inside ITU, Resolution No. 8 (Istanbul, 2002) calls on the Director of the BDT “…to survey countries and produce world and regional reports, in particular on…world telecommunication developments.”

ITU mandate and role

Page 5: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

o Information sharing: tracking the global diffusion of Information and Communication Technologies (ICT)

• Telecom/ICT Data collection and dissemination

• Analysis• International

cooperationo The ITU, through its

Indicators, is the main source of internationally comparable data on ICT/telecommunications

Market Economics and Finance Unit

0200400600800

1'0001'2001'4001'600

88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03

Fixed Mobile

Mobile overtakes fixed! Telephone subscribers, world, millions

Source: ITU

In the Arab States mobile overtook fixed in 2002, when

the number of mobile subscribers grew to over 25

million (compared to just under 24 million fixed lines)

Page 6: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

HOW?o Two

Telecommunication Indicator Questionnaires per year addressed to government agencies responsible from ICT/telecom or operator

o Online research o Annual reports

WHAT?o Telephone networko Mobile serviceso Traffic/Tariffo Quality of Service/Staffo Revenues & Investmento Broadcastingo Information Technology

• PCs• Internet

subscribers/users• Broadband/bandwidth

Data collection

Data is entered into the World Telecommunication Indicators Database

Page 7: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

o Annual numerical data (indicators)o Industry/country operators’

information (contact details, operators functions, short description, etc.)

o Updated regularly to cope with the fast changing telecom/ICT environment• New indicators added• World Telecommunication Indicators

Workshop (February 2005)

Data storage

Page 8: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

Source: ITU World Telecommunication Indicators database

Challenges…

ITU Telecom Questionnaires - Reply rates (%)

56.2 54.646.5

57.861.2

0

25

50

75

2000 2001 2002 2003 2004

Not every country returns/answers questionnaire and reply rates are higher for short questionnaires!

15 out of 22 of the Arab States replied to the 2005 Short

Questionnaire

Page 9: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

Source: ITU World Telecommunication Indicators database

…more challenges

Reply rates (%) to selected indicators, 2004

26 24

77 82

332735

0

25

50

75

100

Fixed Lines Cellularsubscribers

Totalrevenues

Mobilerevenue

Staff Investment Faults

Not every country (that replies) answers every questions!

Page 10: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

o More work to aggregate operators’ data since liberalization and privatization• More operators for different services• Operators data or annual reports

sometimes not made availableo Some information collected does

not meet the ITU definition and data are not always internationally comparable

…and more challenges

Page 11: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

0%

20%

40%

60%

80%

100%

Countries Internetsurvey

Low income Lower MiddleUpper Middle High Income

0%

20%

40%

60%

80%

100%

Population Internetusers

Low Income Lower Middle Upper Middle High Income

…and the statistical divide (2002/2003)

Page 12: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

o Yearbook of Statistics• Published annually for almost

3 decades• Covers 80 ICT/telecom indicators for

almost 200 economies

o World Telecommunication Indicators Database• Time series data for the years 1960,

1965, 1970 and annually from 1975-2003

• Covers 80 ICT/telecom indicators for almost 200 economies

Data dissemination

Page 13: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

Data dissemination – the CD-ROM

Page 14: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

o Free statistics published in our ICT website for basic indicators, cellular subscribers, and information technology (http://www.itu.int/ITU-D/ict/statistics/)

o Requests made by users either by phone, fax,or email

Data dissemination – other forms

Page 16: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

• World Telecommunication Development Report

• Contains overview of world telecom indicators

• Highlights topics relevant to global issues

• Latest released December 2003 during WSIS (Geneva)

• Topic: Measuring the information society

• Includes the first release of Digital Access Index (DAI)

WTDR 2003

Page 17: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

USAGE Internet users

INFRA-STRUCTURE

AFFORDABILITYKNOWLEDGE

QUALITY

Fixed telephone

subscribers

Mobile cellular subscribers

Broadbandsubscribers

International Internet

bandwidth

Internet access

price

School enrolment

Literacy

o The DAI ranks 178 economies according to their ability to access ICTs

o Based on 5 categories and 8 indicators

o Classifies economies into: high, upper, medium, low

Digital Access Index

Page 18: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

Digital Access Index – Ranking

Source: ITU World Telecommunication Indicators database

Note: DAI ranks a total of 178 economies.

Rank EconomyInfra-

structureAfford-ability

Know-ledge Quality Usage DAI

1 Sweden 0.94 0.99 0.99 0.64 0.67 0.8472 Denmark 0.89 0.99 0.99 0.66 0.60 0.8283 Iceland 0.89 0.99 0.96 0.50 0.76 0.8204 Korea (Rep.) 0.74 0.99 0.96 0.74 0.65 0.8175 Norway 0.84 0.99 0.99 0.55 0.59 0.7936 Netherlands 0.78 0.99 0.99 0.61 0.60 0.792

34United Arab

Emirates 0.66 0.99 0.73 0.39 0.43 0.6448 Qatar 0.46 0.99 0.81 0.37 0.14 0.5560 Kuwait 0.43 0.98 0.73 0.28 0.12 0.5167 Lebanon 0.28 0.89 0.83 0.29 0.14 0.4880 Jordan 0.22 0.82 0.86 0.27 0.07 0.4582 Saudi Arabia 0.23 0.95 0.71 0.26 0.07 0.44

Page 19: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

• Specifically prepared for regional Telecom events

• Contains 3 parts: Analytical overview, regional statistics, directory of telecommunication operators

• Africa Telecom Indicators 2004 released during Telecom Africa 2004

• Latest is Asia Telecom Indicators 2004 released September 2004

Regional Reports

Page 20: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

The Arab States – market structure 2003

Source: ITU World Telecommunication Regulatory Database

Competition in Basic Services (%)

48 51 49

85

23

4652 49 51

15

77

54

0102030405060708090

Monopoly Competition

Page 21: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

Comparing evolution of fixed teledensity, 1993-2003

0

5

10

15

20

25

30

35

40

45

1993 1995 1997 1999 2001 2003

World

Americas

Africa

Europe

AP

Arab States

Source: ITU World Telecommunication Indicators database

Page 22: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

Comparing mobile growth rates, by region, 1993-2003

Source: ITU World Telecommunication Indicators database

Compound annual growth rate (CAGR), %, 1998-2003

35.2

39.4

65.1

68.6

25.5

0 20 40 60 80

Americas

Europe

Asia Pacific

Africa

Arab States

Page 23: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

Internet user penetration, by region, 2003

Source: ITU World Telecommunication Indicators database

27.0%

24.7%

11.6%

7.0%

3.7%

1.4%

0% 5% 10% 15% 20% 25% 30%

Americas

Europe

World

Asia-Pacific

Arab States

Africa

Page 24: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

DSL penetration, Arab Region, 2003

0.01%

0.01%

0.03%

0.03%

0.04%

0.09%

0.44%

0.53%

0.62%

1.00%

1.40%

0% 0% 0% 1% 1% 1% 1% 1% 2%

Egypt

Morocco

Tunisia

Sudan

S. Arabia

Jordan

Qatar

Kuwait

UAE

Lebanon

Bahrain

Source: ITU World Telecommunication Indicators database

Note: Data on Lebanon refer to cable modem access

Page 25: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

• The Millennium Development Goals: ITU tracks target 18 of the MDGs• Main telephone lines & cellular

subscribers, PC penetration , Internet users (for UN MDG database)

• Prepares story-lines for UN Secretary General’s report on MDG

• “Partnership on Measuring ICT for Development”

• Conferences/workshops/meetings• Case Studies

Other activities:International cooperation &

coordination

Page 26: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

http://www.itu.int/icthttp://www.itu.int/icthttp://www.itu.int/ict

Page 27: Capacity-building Workshop on Information Society Measurements: Core Indicators, Statistics, and Data Collection 7-10 June 2005 UN House, Beirut, Lebanon

Thank you for your attention!