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Copyright © 2018 EDM Council Inc. www.edmcouncil.org ENTERPRISE DATA MANAGEMENT COUNCIL DATA CAPABILITY ASSESSMENT MODEL (DCAM ) OVERVIEW

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Page 1: CAPABILITY ASSESSMENT MODEL (DCAM ) OVERVIEW · The mechanism for EDM implementation. Stakeholder engagement. Communications program and education on the concepts of data CONTENT

Copyright © 2018 EDM Council Inc. www.edmcouncil.org

ENTERPRISE DATA

MANAGEMENT COUNCIL

DATA CAPABILITY ASSESSMENT MODEL

(DCAM ) OVERVIEW

Page 2: CAPABILITY ASSESSMENT MODEL (DCAM ) OVERVIEW · The mechanism for EDM implementation. Stakeholder engagement. Communications program and education on the concepts of data CONTENT

Confidential Copyright © 2018 EDM Council Inc. Page 2

DATA CAPABILITY ASSESSMENT MODEL

An Innovative Approach to Data Management

DCAM is structured to define and measure capability – the

definition of precisely what is required to develop, implement

and sustain data management program

How the model is designed

• Model is made up of 8 components.

• Each components is made up of a series

of capabilities

• Each capability is made up of a series of

sub-capabilities

• Each sub-capability is defined by a series

of objectives

• All supported by artifacts of evidence

Component (8)

Capability (36)

Sub-Capability (112)

Objectives (306)

Based on Collective Industry Experience

• Synthesis of research and analysis among

practitioners since formation of EDM Council

(case studies, regulatory pressure,

collaborative research)

• Involves the integration of

• Data Management Strategy

• Program Design

• Organizational Change

• Dedicated Funding

• Data Engineering

• Technology Architecture

• Governance

• Collaboration

• Aligns with organizational mandate (practical,

works in real world, understandable by non-

specialists, based on collaboration, structured

for continual improvement)

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Confidential Copyright © 2018 EDM Council Inc. Page 3

DATA CAPABILITY ASSESSMENT MODEL

• Unique identification of “things” (products; customers; entities, transactions; etc.)

• Assignment of precise definition of meaning (unambiguous, shared, agreed)

• Data discovery via the development of comprehensive inventories (where data resides)

• Identify and develop essential skill-sets, executive support; stakeholders, etc.

• Ensure that data governance is enforceable (authority)

• Drive culture change - sanctioned by executive management, based on standards,

harmonized across the lifecycle, governed by policy and monitored by audit

Data Fit-for-Purpose: Data Quality

Collaboration: Cross Organizational Discipline

Management of Content: Identify, Define, Locate

Establishing the Program: Build and Sustain

• Establish formal discipline of best practice for data quality

• Clear assignment and accountability for quality assurance

• Minimize manual processes/maximize automation

• Business driven technology enabled operations driven

• Partner and align with technology (dotted line relationship)

• Collaborate with enterprise control functions

Foundational Tenets

Page 4: CAPABILITY ASSESSMENT MODEL (DCAM ) OVERVIEW · The mechanism for EDM implementation. Stakeholder engagement. Communications program and education on the concepts of data CONTENT

Confidential Copyright © 2018 EDM Council Inc. Page 4

DCAM MODEL STRUCTURE

Page 5: CAPABILITY ASSESSMENT MODEL (DCAM ) OVERVIEW · The mechanism for EDM implementation. Stakeholder engagement. Communications program and education on the concepts of data CONTENT

Confidential Copyright © 2018 EDM Council Inc. Page 5

DATA CAPABILITY ASSESSMENT MODEL

The justification for the data management program.

The mechanism for ensuring sufficient and

sustainable capital. The approach for measuring the

costs and benefits of EDM

The mechanism for EDM implementation. Stakeholder

engagement. Communications program and education

on the concepts of data CONTENT management.

Engagement model and operational routines

The rules of engagement for implementation of the data

management program. The focus is on implementation

of policies, standards and operational procedures

necessary to ensure that stakeholders “behave”

The “design of information content” including the identification of data

domains, establishment of taxonomies, alignment with contractual

obligations, documentation of metadata and designation of CDEs

The “design of physical architecture” including the

platforms and tools in support of data management

implementation. This is domain of IT and defines how

data is acquired, stored, integrated and distributed

Deliver to business users data that is fit-for-purpose.

The goal is data that users trust and have confidence

in to be exactly what they expect it to be without the

need for reconciliation and data transformation

Coordination of the components into a cohesive

operational model; ensure that controls are in place

for consistency across the lifecycle; align with

organizational privacy and security policies

Defines the long term goal of the data management

program. The blueprint to gain internal alignment

among stakeholders and to define how the organization

will approach the management of data content

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Confidential Copyright © 2018 EDM Council Inc. Page 6

DATA CAPABILITY ASSESSMENT MODEL

Data

Governance

Component

Data governance structure is

created.

Content governance is defined

Policy/standards are written and

approved

Program governance controls

are in place

Technology governance is

aligned

Cross-organizational enterprise

data governance is aligned

Program governance is

operational

Capability

Policy and standards have been reviewed and

approved by relevant program stakeholders

Policy and standards are written and complete

Policy and standards have been reviewed and

approved by senior executive governing bodies

Sub- Capability

Policy/standards are developed in collaboration with (business, technology and operations)

Policy and standards are complete and verified

Policy and standards are in alignment with Data Management Strategy

Policy and standards have been shared and reviewed by relevant stakeholders.

Feedback from stakeholders incorporated into the final version of the policy and standards

Policy and standards have been validated and approved

Policy/standards submitted to the organizational governance mechanism for evaluation

Policy and Standards have been approved

Objectives

Documented policy and standards (cross-border, privacy, data acquisition, entitlement,

access, data retention, quality control process, training, data content, data format)

Distribution lists, e-mail thread (stakeholders and governance committee), stakeholder

approvals, meeting notices and minutes, governance committee approval, internal memos

Sample Artifacts

Sample Artifacts

Page 7: CAPABILITY ASSESSMENT MODEL (DCAM ) OVERVIEW · The mechanism for EDM implementation. Stakeholder engagement. Communications program and education on the concepts of data CONTENT

Confidential Copyright © 2018 EDM Council Inc. Page 7

DATA CAPABILITY ASSESSMENT MODEL

Sub-Capability

Statement

Advice from an Audit

Perspective

Essential Questions

Required Artifacts as

Evidence of Adherence

DCAM Description and

Objectives

Scoring Guidance

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Confidential Copyright © 2018 EDM Council Inc. Page 8

DATA CAPABILITY ASSESSMENT MODEL

Questions Framed in Requirements to Achieve Capability (“5”)

DCAM SCORING

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Confidential Copyright © 2018 EDM Council Inc. Page 9

CROSSING THE CAPABILITY CHASM

The “leap” from developmental capability to

defined capability is the most difficult

challenge

1.

Developmental Engagement underway

Defined Performed and verified

Business users active; LOB management engaged; requirements verified;

responsibilities defined and assigned; policy and standards exist; routines in

place; lineage defined and being verified; metadata captured and verified; CDEs

identified and inventoried; adherence tracked; multi-year/sustainable funding

Key functional stakeholders identified; workstreams

defined; meetings underway; participation growing;

activity underway; policies, roles, and operating

procedures being established; project/annual funding

2.

3.

4.

5. 6.

Page 10: CAPABILITY ASSESSMENT MODEL (DCAM ) OVERVIEW · The mechanism for EDM implementation. Stakeholder engagement. Communications program and education on the concepts of data CONTENT

Confidential Copyright © 2018 EDM Council Inc. Page 10

DCAM PERFORMING AN ASSESSMENT

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Confidential Copyright © 2018 EDM Council Inc. Page 11

DCAM ASSESSMENT

Compare Identify strengths

and weaknesses

Align with

proven industry

best practices

Establish a

benchmark

Introduce a dimension

of quantifiable

measurements and

metrics

Compare and contrast

group to group, division to

division; firm to industry Assess regional

capability – direct

appropriate funding

Follow industry

proven practices

Capture current state and

compare to future progress

Drive a measurable and

methodical program

Purpose of an Assessment

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Confidential Copyright © 2018 EDM Council Inc. Page 12

DCAM ASSESSMENT

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Confidential Copyright © 2018 EDM Council Inc. Page 13

DCAM ASSESSMENT

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Confidential Copyright © 2018 EDM Council Inc. Page 14

DCAM ASSESSMENT

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Confidential Copyright © 2018 EDM Council Inc. Page 15

DCAM ASSESSMENT METRICS

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Confidential Copyright © 2018 EDM Council Inc. Page 16

DCAM ASSESSMENT

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Confidential Copyright © 2018 EDM Council Inc. Page 17

DCAM ASSESSMENT

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Confidential Copyright © 2018 EDM Council Inc. Page 18

DCAM ASSESSMENT

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Confidential Copyright © 2018 EDM Council Inc. Page 19

DCAM ASSESSMENT

GOAL: Translate the Practice of Data Management into Science