canon ir2318 trouble error codes

7/26/2019 Canon IR2318 Trouble Error Codes

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Canon iR2318 Trouble Error Codes List

Code Description Remedy

E000-0000

Startup error

The temperature detected by the mainor sub thermistor does not rise to thespecified value during startup control.

- Check the fixing film connector. -Replace the fixing film unit. - Replacethe DC controller PCB.

E001-

0000

Abnormally high temperature(detected by main thermistor)The main thermistor detected anabnormally high temperature (240 degC) during temperature control.

- Check the connector of the fixing filmunit. - Replace the fixing film unit. -Replace the DC controller PCB.

E001-

0001

Abnormally high temperature(detected by sub thermistor)

The sub thermistor detected anabnormally high temperature (295 degC) during temperature control.

- Check the connector of the fixing film

unit. - Replace the fixing film unit. -Replace the DC controller PCB.

E002-

0000

Low temperature during temperaturecontrol.The target temperature is not reachedduring temperature control.


E003-

0000

Abnormally low temperature (detectedby main thermistor)

After the temperature detected by themain thermistor has reached thespecified value, it does not reach thespecified value during initial rotation.

- Check the connector of the fixing filmunit. - Replace the fixing film unit. -

Replace the DC controller PCB.

E003-

0001

Abnormally low temperature (detectedby sub thermistor)

After the temperature detected by thesub thermistor has reached thespecified value, it does not reach thespecified value during initial rotation.


E007-

0000

Fixing film sensor failure

The fixing film sensor is faulty.

- Check the connector of the fixing filmsensor. - Replace the fixing film sensor.- Replace the DC controller PCB.

E010-

0000

Main motor failureThe main motor is faulty.

- Check the connector of the mainmotor. - Replace the main motor. -Replace the DC controller PCB.

E019-

0001

Waste toner full detectionThe waste toner full state was

Replace the drum unit.


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detected.

E019-

0002

Waster toner full detection sensor isfaulty.The waste toner full state wasdetected continuously for five or moreseconds while the main motor wasturning.

- Check the connector of the wastertoner full sensor. - Replace the wastetoner full sensor. - Replace the DCcontroller PCB.

E052-

0000

Erroneous connection to duplex unitDisconnection of the duplex unit wasdetected after power-on, detection ofnormal connection to the duplex unit,and start of communication

- Check the connectors of the duplexunit and DC controller PCB. - Replacethe duplex controller PCB. - Replace theDC controller PCB.

E100-

0000

BD detection PCB failureThe BD detection PCB is faulty

- Check the connector of the BDdetection PCB. - Replace the laserscanner unit. - Replace the DC

controller PCB.

E196-

0001

Image processor PCB failureError on writing and readout ROM ofimage processor PCB (mainn ROM).

- Putting the switch on/off of the powersupply. - Replace the image processorPCB.

E196-

0002

Image processor PCB failureError on writing and readout ROM ofimage processor PCB (option ROM).

- Putting the switch on/off of the powersupply. - Replace the image processorPCB.

E197-

0000

Printer engine communication errorErroneous communication between

the DC controller PCB and imageprocessor PCB was detected.

- Check the connectors of the DCcontroller PCB and image processorPCB. - Replace the DC controller PCBfor normal connection. - Replace theimage processor PCB.


E500-

0001

Finisher communication errorData communication could not beperformed normally. It has been retriedthree times in vain.

- Check the connectors of the finishercontroller PCB and DC controller PCBfor normal connection. - Replace thefinisher controller PCB. - Replace theDC controller PCB.

E520-

0001

- Offset motor or finisher controller PCBfailure- Offset HP sensor failure The offsetmotor was driven for 1000 ms in the HPsensor approach direction, but the offsetHP sensor did not turn on.

- Check the connector of the offset HPsensor. - Check the connector of theoffset motor. - Replace the offset HPsensor. - Replace the offset motor. -Replace the finisher controller PCB.


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E520-

0002

- Offset motor or finisher controller PCBfailure- Offset HP sensor failure The offsetmotor was driven for 1000 ms in the HPsensor escape direction, but the offset

HP sensor did not turn off.

- Check the connector of the offset HPsensor. - Check the connector of theoffset motor. - Replace the offset HPsensor. - Replace the offset motor. -Replace the finisher controller PCB.

E531-

0001

- Staple unit failure- Staple HP sensor failure- Finisher controller PCB failure Thestaple home position was not left when400 ms have lapsed since start of stapleoperation.

- Check the connector of the stapleunit. - Replace the staple unit. -Replace the finisher controller PCB.

E531-

0002

- Staple unit failure- Staple HP sensor failure - Finishercontroller PCB failure The staple home

position had been left once, but it wasnot reached again when 400 ms havelapsed since start of staple operation. Inaddition, the staple home position couldnot be reached by performing reverseoperation for 400 ms.

- Check the connector of the stapleunit. - Replace the staple unit. -Replace the finisher controller PCB.

E540-

0001

Standard tray shift motor or finishercontroller PCB failure- Standard tray HP sensor failure -Standard tray clock sensor failure -

Standard tray shift motor load failure Thestandard tray was moved but the papersurface was not detected.

- Check the connector of the standardtray HP sensor. - Check the connectorof the standard tray clock sensor. -Check the connector of the standardtray shift motor. - Replace the

standard tray HP sensor. - Replacethe standard tray clock sensor. -Replace the standard tray shift motor.- Replace the finisher controller PCB.

E540-

0002

- Standard tray shift motor or finishercontroller PCB failure- Standard tray HP sensor failure -Standard tray clock sensor failure -Standard tray shift motor load failureCannot move (to the pickup position)within the specified time.

- Check the connector of the standardtray HP sensor. - Check the connectorof the standard tray clock sensor. -Check the connector of the standardtray shift motor. - Replace thestandard tray HP sensor. - Replacethe standard tray clock sensor. -Replace the standard tray shift motor.- Replace the finisher controller PCB.

E540-

0003

Standard tray shift motor or finishercontroller PCB failure- Standard tray HP sensor failure -Standard tray clock sensor failure -Standard tray shift motor load failure The

- Check the connector of the standardtray HP sensor. - Check the connectorof the standard tray clock sensor. -Check the connector of the standardtray shift motor. - Replace the


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standard tray was operated, but it did notreach the sensor within 300 ms

standard tray HP sensor. - Replacethe standard tray clock sensor. -Replace the standard tray shift motor.- Replace the finisher controller PCB.

E540-

0005

- Standard tray shift motor or finishercontroller PCB failure- Standard tray HP sensor failure -Standard tray clock sensor failure -Standard tray shift motor load failure Theencoder clock signal was not detectedtwo or more times when the standardtray was operated for 300 ms.

- Check the connector of the standardtray HP sensor. - Check the connectorof the standard tray clock sensor. -Check the connector of the standardtray shift motor. - Replace thestandard tray HP sensor. - Replacethe standard tray clock sensor. -Replace the standard tray shift motor.- Replace the finisher controller PCB.

E542-

0001

- Optional tray motor or finisher controller

PCB failure- Optional tray HP sensor failure -Optional tray clock sensor failure -Optional tray shift motor load failure Theoptional tray was operated, but the papersurface was not detected.

- Check the connector of the optionaltray HP sensor. - Check the connector

of the optional tray clock sensor. -Check the connector of the optionaltray shift motor. - Replace the optionaltray HP sensor. - Replace the optionaltray clock sensor. - Replace theoptional tray shift motor. - Replace thefinisher controller PCB.

E542-

0002

- Optional tray motor or finisher controllerPCB failure- Optional tray HP sensor failure -

Optional tray clock sensor failure -Optional tray shift motor load failureCannot move (to the pickup position)within the specified time.

- Check the connector of the optionaltray HP sensor. - Check the connectorof the optional tray clock sensor. -Check the connector of the optional

tray shift motor. - Replace the optionaltray HP sensor. - Replace the optionaltray clock sensor. - Replace theoptional tray shift motor. - Replace thefinisher controller PCB.

E542-

0003

- Optional tray motor or finisher controllerPCB failure- Optional tray HP sensor failure -Optional tray clock sensor failure -Optional tray shift motor load failure The

optional tray was moved upward, but itdid not reach the HP sensor within 3000ms.

- Check the connector of the optionaltray HP sensor. - Check the connectorof the optional tray clock sensor. -Check the connector of the optionaltray shift motor. - Replace the optionaltray HP sensor. - Replace the optionaltray clock sensor. - Replace theoptional tray shift motor. - Replace thefinisher controller PCB.

E542-

0005

- Optional tray motor or finisher controllerPCB failure- Optional tray HP sensor failure -Optional tray clock sensor failure -

- Check the connector of the optionaltray HP sensor. - Check the connectorof the optional tray clock sensor. -Check the connector of the optional


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Optional tray shift motor load failure Theencoder clock signal was not detectedtwo or more times when the optional traywas operated for 300 ms.

tray shift motor. - Replace the optionaltray HP sensor. - Replace the optionaltray clock sensor. - Replace theoptional tray shift motor. - Replace thefinisher controller PCB.

E575-

0001

- Stack delivery motor or finishercontroller PCB failure- Stack delivery HP sensor failure Thestack delivery motor was driven for 2000ms in the stack delivery direction (HPsensor approach direction), but the stackdelivery HP sensor did not turn on.

- Check the connector of the stackdelivery HP sensor. - Check theconnector of the stack delivery motor.- Check the connector of the stackdelivery HP sensor. - Replace thestack delivery motor. - Replace thefinisher controller PCB.

E575-

0002

- Stack delivery motor or finishercontroller PCB failure- Stack delivery HP sensor failure The

stack delivery motor was driven for 2000ms in the HP sensor escape direction,but the stack delivery HP sensor did notturn off.

- Check the connector of the stackdelivery HP sensor. - Check theconnector of the stack delivery motor.

- Check the connector of the stackdelivery HP sensor. - Replace thestack delivery motor. - Replace thefinisher controller PCB.


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E584-

0001

Shutter drive motor or finisher controllerPCB failure- Shutter open detection sensor failure -

Shutter clutch failure The shutter opensensor did not turn on when 1000 mshave lapsed since the shutter unit hadperformed open operation, resulting inincomplete open operation.

- Check the connector of the shutteropen sensor. - Check the connectorof the shutter clutch. - Check the

connector of the shutter motor. -Replace the shutter open sensor. -Replace the shutter clutch. -Replace the shutter drive motor. -Replace the finisher controller PCB.

E584-

0002

- Shutter drive motor or finishercontroller PCB failure- Shutter open detection sensor failure -Shutter clutch failure The shutter opensensor did not turn off when 1000 mshave lapsed since the shutter unit had

performed close operation, resulting inincomplete close operation.

- Check the connector of the shutteropen sensor. - Check the connectorof the shutter clutch. - Check theconnector of the shutter motor. -Replace the shutter open sensor. -Replace the shutter clutch. -

Replace the shutter drive motor. -Replace the finisher controller PCB.

E716-

0000

Erroneous communication with optionalcassetteDisconnection of the optional cassettewas detected after power-on, detectionof normal connection to the optionalcassette, and start of communication.

- Check the connectors of theoptional cassette PCB and DCcontroller PCB. - Replace theoptional cassette PCB for normalconnection. - Replace the DCcontroller PCB.

E719-

0000

Erroneous communication with cardreader (serial communication)

- Disconnection from the card readerhas been detected sincecommunication started afterconfirmation of normal connection tothe card reader (after power-on) - Aserial communication error hasoccurred. (The serial communicationerror cannot be recovered.)

- Check the connectors of the cardreader and image processor PCB. -Replace the card reader for normalconnection. - Replace the imageprocessor PCB.

E719-

0002

Erroneous communication with coinvendor (serial communication)- Disconnection from the coin vendor

has been detected sincecommunication started afterconfirmation of normal connection tothe coin vendor (after power-on). - Aserial communication error hasoccurred. (The serial communicationerror cannot be recovered.)

- Check the connection between the

image processor PCB and serialPCB. - Check the connectors of theserial PCB and coin vendor fornormal connection. - Replace theserial PCB. - Check the coin vendor.- Replace the image processor PCB.


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E733-

0000

Erroneous communication betweencontroller and printerCannot communicate with the printer at

startup.

- Check the connectors of the DCcontroller PCB and image processorPCB for normal connection. - Checkthe power supply of the printer(Check whether initialization is

performed at startup). - Replace theDC controller PCB or imageprocessor PCB.

E736-

0000

CCU communication errorThe installed modem PCB isincompatible.

- Check the connectors of the imageprocessor PCB and modem. -Replace the modem PCB. - Replacethe image processor PCB.

E739-

0000

Erroneous communication betweencontroller and network boardThe installed network board is

incompatible.

- Check the connectors of the imageprocessor PCB and LAN PCB fornormal connection. - Replace the

LAN PCB. - Replace the imageprocessor PCB.

E744-

0001

Language file/boot ROM/USB memoryerrorThe language file version does notmatch Bootable.

Download a language file of thecorrect version.

E744-

0002

Language file/boot ROM/USB memoryerrorThe language file is longer than thepermitted size.


E744-

0003

Language file/boot ROM/USB memoryerrorThe language file version does notmatch Bootable.


E744-

0004

Language file/boot ROM/USB memoryerrorLanguage file read error


E805-

0000

Fan failureThe fan is faulty.

- Check the fan connector. - Replacethe fan. - Replace the DC controllerPCB.

E808-

0000

Fixing drive circuit failure- The heater does not turn on. - A fixingdrive motor failure was detected.

- Check the connector of the fixingfilm unit. - Replace the fixing filmunit. - Replace the fixing drive motor.- Replace the DC controller PCB. -Replace the power supply PCB.

canon ir2318 trouble error codes

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