canon ir2022 error codes

7/26/2019 Canon IR2022 Error Codes

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Canon iR2022Error Codes List page 1 (from 4)

Code Description Remedy

E000-0000

Startup errorThe temperature detected by the mainor sub thermistor does not rise to thespecified value during startup control.

- Check the fixing film connector. -

Replace the fixing film unit. - Replacethe DC controller PCB.

E001-0000

Abnormally high temperature(detected by main thermistor)The main thermistor detected anabnormally high temperature (240 degC) during temperature control.

- Check the connector of the fixing filmunit. - Replace the fixing film unit. -Replace the DC controller PCB.

E001-

0001

Abnormally high temperature(detected by sub thermistor)The sub thermistor detected anabnormally high temperature (295 degC) during temperature control.


E002-0000

Low temperature during temperaturecontrol.The target temperature is not reachedduring temperature control.


E003-0000

Abnormally low temperature (detectedby main thermistor)

After the temperature detected by themain thermistor has reached the

specified value, it does not reach thespecified value during initial rotation.

- Check the connector of the fixing filmunit. - Replace the fixing film unit. -

Replace the DC controller PCB.

E003-0001

Abnormally low temperature (detectedby sub thermistor)

After the temperature detected by thesub thermistor has reached thespecified value, it does not reach thespecified value during initial rotation.


E007-0000

Fixing film sensor failureThe fixing film sensor is faulty.

- Check the connector of the fixing filmsensor. - Replace the fixing film sensor.

- Replace the DC controller PCB.

E010-0000

Main motor failureThe main motor is faulty.

- Check the connector of the mainmotor. - Replace the main motor. -Replace the DC controller PCB.

E019-0000

Waste toner full detectionThe waste toner full state wasdetected.

Replace the drum unit.
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E019-0001

Waster toner full detection sensor isfaulty.The waste toner full state wasdetected continuously for five or moreseconds while the main motor was

turning.

- Check the connector of the wastertoner full sensor. - Replace the wastetoner full sensor. - Replace the DCcontroller PCB.

E052-0000

Erroneous connection to duplex unitDisconnection of the duplex unit wasdetected after power-on, detection ofnormal connection to the duplex unit,and start of communication

- Check the connectors of the duplexunit and DC controller PCB. - Replacethe duplex controller PCB. - Replace theDC controller PCB.

E100-0000

BD detection PCB failureThe BD detection PCB is faulty

- Check the connector of the BDdetection PCB. - Replace the laserscanner unit. - Replace the DCcontroller PCB.

E196-0001

Image processor PCB failureError on writing and readout ROM ofimage processor PCB (mainn ROM).

- Putting the switch on/off of the powersupply. - Replace the image processorPCB.

E196-0002

Image processor PCB failureError on writing and readout ROM ofimage processor PCB (option ROM).

- Putting the switch on/off of the powersupply. - Replace the image processorPCB.

E197-0000

Printer engine communication errorErroneous communication betweenthe DC controller PCB and imageprocessor PCB was detected.

- Check the connectors of the DCcontroller PCB and image processorPCB. - Replace the DC controller PCBfor normal connection. - Replace the

image processor PCB.


E261-0000

Zero-cross signal errorIf failed to detect zero-cross signal cycleof the power supply when initializing.When the input of the zero-signal failedcontinuously for three seconds whilecontrolling the temperature adjustment.

- Replace the power supply PCB. -Replace the DC controller PCB.

E500-0001

Finisher communication errorData communication could not beperformed normally. It has been retriedthree times in vain.

- Check the connectors of the finishercontroller PCB and DC controller PCBfor normal connection. - Replace thefinisher controller PCB. - Replace theDC controller PCB.

E520-0001

- Offset motor or finisher controller PCBfailure

- Check the connector of the offset HPsensor. - Check the connector of the
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- Offset HP sensor failure The offsetmotor was driven for 1000 ms in the HPsensor approach direction, but the offsetHP sensor did not turn on.

offset motor. - Replace the offset HPsensor. - Replace the offset motor. -Replace the finisher controller PCB.

E520-0002

- Offset motor or finisher controller PCBfailure- Offset HP sensor failure The offsetmotor was driven for 1000 ms in the HPsensor escape direction, but the offsetHP sensor did not turn off.

- Check the connector of the offset HPsensor. - Check the connector of theoffset motor. - Replace the offset HPsensor. - Replace the offset motor. -Replace the finisher controller PCB.

E531-0001

- Staple unit failure- Staple HP sensor failure - Finishercontroller PCB failure The staple homeposition was not left when 400 ms havelapsed since start of staple operation.

- Check the connector of the stapleunit. - Replace the staple unit. -Replace the finisher controller PCB.

E531-0002

- Staple unit failure- Staple HP sensor failure - Finishercontroller PCB failure The staple homeposition had been left once, but it wasnot reached again when 400 ms havelapsed since start of staple operation. Inaddition, the staple home position couldnot be reached by performing reverseoperation for 400 ms.

- Check the connector of the stapleunit. - Replace the staple unit. -Replace the finisher controller PCB.

E540-0001

Standard tray shift motor or finishercontroller PCB failure- Standard tray HP sensor failure -Standard tray clock sensor failure -Standard tray shift motor load failure Thestandard tray was moved but the papersurface was not detected.

- Check the connector of the standard

tray HP sensor. - Check the connectorof the standard tray clock sensor. -Check the connector of the standardtray shift motor. - Replace thestandard tray HP sensor. - Replacethe standard tray clock sensor. -Replace the standard tray shift motor.- Replace the finisher controller PCB.

E540-0002

- Standard tray shift motor or finishercontroller PCB failure

- Standard tray HP sensor failure -Standard tray clock sensor failure- Standard tray shift motor load failureCannot move (to the pickup position)within the specified time.

- Check the connector of the standardtray HP sensor. - Check the connectorof the standard tray clock sensor. -

Check the connector of the standardtray shift motor. - Replace thestandard tray HP sensor. - Replacethe standard tray clock sensor. -Replace the standard tray shift motor.- Replace the finisher controller PCB.

E540- Standard tray shift motor or finisher - Check the connector of the standard


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0003 controller PCB failure- Standard tray HP sensor failure -Standard tray clock sensor failure- Standard tray shift motor load failureThe standard tray was operated, but it

did not reach the sensor within 300 ms

tray HP sensor. - Check the connectorof the standard tray clock sensor. -Check the connector of the standardtray shift motor. - Replace thestandard tray HP sensor. - Replace

the standard tray clock sensor. -Replace the standard tray shift motor.- Replace the finisher controller PCB.

E540-0005

- Standard tray shift motor or finishercontroller PCB failure- Standard tray HP sensor failure -Standard tray clock sensor failure- Standard tray shift motor load failureThe encoder clock signal was notdetected two or more times when the

standard tray was operated for 300 ms.

- Check the connector of the standardtray HP sensor. - Check the connectorof the standard tray clock sensor. -Check the connector of the standardtray shift motor. - Replace thestandard tray HP sensor. - Replacethe standard tray clock sensor. -Replace the standard tray shift motor.

- Replace the finisher controller PCB.

E542-0001

- Optional tray motor or finisher controllerPCB failure- Optional tray HP sensor failure -Optional tray clock sensor failure- Optional tray shift motor load failureThe optional tray was operated, but thepaper surface was not detected.

- Check the connector of the optionaltray HP sensor. - Check the connectorof the optional tray clock sensor. -Check the connector of the optionaltray shift motor. - Replace the optionaltray HP sensor. - Replace the optionaltray clock sensor. - Replace theoptional tray shift motor. - Replace thefinisher controller PCB.

E542-0002

- Optional tray motor or finisher controllerPCB failure- Optional tray HP sensor failure -Optional tray clock sensor failure -Optional tray shift motor load failureCannot move (to the pickup position)within the specified time.


E542-0003

- Optional tray motor or finisher controller

PCB failure- Optional tray HP sensor failure -Optional tray clock sensor failure -Optional tray shift motor load failure Theoptional tray was moved upward, but itdid not reach the HP sensor within 3000ms.



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E542-0005

- Optional tray motor or finisher controllerPCB failure- Optional tray HP sensor failure -Optional tray clock sensor failure -Optional tray shift motor load failure Theencoder clock signal was not detectedtwo or more times when the optional traywas operated for 300 ms.

- Check the connector of the optionaltray HP sensor. - Check the connectorof the optional tray clock sensor. -Check the connector of the optionaltray shift motor. - Replace the optional

tray HP sensor. - Replace the optionaltray clock sensor. - Replace theoptional tray shift motor. - Replace thefinisher controller PCB.

E575-0001

- Stack delivery motor or finishercontroller PCB failure- Stack delivery HP sensor failure Thestack delivery motor was driven for 2000ms in the stack delivery direction (HPsensor approach direction), but the stackdelivery HP sensor did not turn on.

- Check the connector of the stackdelivery HP sensor. - Check theconnector of the stack delivery motor.- Check the connector of the stackdelivery HP sensor. - Replace thestack delivery motor. - Replace thefinisher controller PCB.


E575-0002

- Stack delivery motor or finishercontroller PCB failure- Stack delivery HP sensor failureThe stack delivery motor was driven for2000 ms in the HP sensor escapedirection, but the stack delivery HPsensor did not turn off.

- Check the connector of the stackdelivery HP sensor. - Check theconnector of the stack delivery motor.- Check the connector of the stackdelivery HP sensor. - Replace thestack delivery motor. - Replace thefinisher controller PCB.

E584-0001

Shutter drive motor or finisher controllerPCB failure- Shutter open detection sensor failure -Shutter clutch failure The shutter opensensor did not turn on when 1000 mshave lapsed since the shutter unit hadperformed open operation, resulting inincomplete open operation.

- Check the connector of the shutteropen sensor. - Check the connector ofthe shutter clutch. - Check theconnector of the shutter motor. -Replace the shutter open sensor. -Replace the shutter clutch. - Replacethe shutter drive motor. - Replace thefinisher controller PCB.

E584-0002

- Shutter drive motor or finisher controllerPCB failure

- Shutter open detection sensor failure -Shutter clutch failure The shutter opensensor did not turn off when 1000 mshave lapsed since the shutter unit hadperformed close operation, resulting inincomplete close operation.

- Check the connector of the shutteropen sensor. - Check the connector of

the shutter clutch. - Check theconnector of the shutter motor. -Replace the shutter open sensor. -Replace the shutter clutch. - Replacethe shutter drive motor. - Replace thefinisher controller PCB.

E716- Erroneous communication with optional - Check the connectors of the optional


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0000 cassetteDisconnection of the optional cassettewas detected after power-on, detectionof normal connection to the optionalcassette, and start of communication.

cassette PCB and DC controller PCB.- Replace the optional cassette PCBfor normal connection. - Replace theDC controller PCB.

E719-0000

Erroneous communication with cardreader (serial communication)- Disconnection from the card reader hasbeen detected since communicationstarted after confirmation of normalconnection to the card reader (afterpower-on).- A serial communication error hasoccurred. (The serial communicationerror cannot be recovered.)

- Check the connectors of the cardreader and image processor PCB. -Replace the card reader for normalconnection. - Replace the imageprocessor PCB.

E719-0002

Erroneous communication with coinvendor (serial communication)- Disconnection from the coin vendor hasbeen detected since communicationstarted after confirmation of normalconnection to the coin vendor (afterpower-on). - A serial communicationerror has occurred. (The serialcommunication error cannot berecovered.)

- Check the connection between theimage processor PCB and serial PCB.- Check the connectors of the serialPCB and coin vendor for normalconnection. - Replace the serial PCB.- Check the coin vendor. - Replacethe image processor PCB.

E730-0000

Inside error of the image processor PCB

(PDL system error)The inside of the image processor PCBis faulty.

- Putting the switch on/off of the powersupply. - Replace the imageprocessor PCB.

E733-0000

Erroneous communication betweencontroller and printerCannot communicate with the printer atstartup.

- Check the connectors of the DCcontroller PCB and image processorPCB for normal connection. - Checkthe power supply of the printer (Checkwhether initialization is performed atstartup). - Replace the DC controllerPCB or image processor PCB.

E736-0000

CCU communication errorThe installed modem PCB isincompatible.

- Check the connectors of the imageprocessor PCB and modem. -Replace the modem PCB. - Replacethe image processor PCB.

E739-0000

Erroneous communication betweencontroller and network boardThe installed network board is

- Check the connectors of the imageprocessor PCB and LAN PCB fornormal connection. - Replace the LAN


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incompatible. PCB. - Replace the image processorPCB.

E744-0001

The language file version does notmatch Bootable.

Download a language file of thecorrect version.

E744-0002

The language file is longer than thepermitted size.


E744-0003

The language file version does notmatch Bootable.


E744-0004

Language file read errorDownload a language file of thecorrect version.

E805-0000

Fan failureThe fan is faulty.

- Check the fan connector. - Replacethe fan. - Replace the DC controllerPCB.


E808-0000

Fixing drive circuit failure- The heater does not turn on. - A fixing drive motor failure wasdetected.

canon ir2022 error codes

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