canon analog error codes

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Canon 10, 24, 115, 14, NP112, PC3 Error code Description E0 Heat lamp E2 Scanner Canon 210, 300 Error code Description E0 Heat problem E1 Sorter E2 Scanner E4 Drum drive E5 Lens drive E6 Exposure lamp E7 Mirror sensors Canon 25, 250, 270, 350 Error code Description E0 Thermistor/thermoswitch or heat lamps E1 Sorter E2 Scanner home E3 Scanner return E4 Right front door/main motor E5 Lens home E6 Lamp regulator E8 Counter wire Canon 400, 500 Error code Description E0 Fuser E1 Sorter E2 Scan home E3 Scan E4 Clock pulse or open RF door E5 Lens position E6 Exposure lamp, fuse 2 E8 Counter Canon 5L, 5ll, 5Lll, 3ll, 2L, PC-1, PC-2, PC-5 Error code Description E0 Heater problem

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Page 1: Canon Analog Error Codes

Canon 10, 24, 115, 14, NP112, PC3 Error code Description

E0 Heat lampE2 Scanner

Canon 210, 300 Error code Description

E0 Heat problemE1 SorterE2 ScannerE4 Drum driveE5 Lens driveE6 Exposure lampE7 Mirror sensors

Canon 25, 250, 270, 350 Error code Description

E0 Thermistor/thermoswitch or heat lampsE1 SorterE2 Scanner homeE3 Scanner returnE4 Right front door/main motorE5 Lens homeE6 Lamp regulatorE8 Counter wire

Canon 400, 500 Error code Description

E0 FuserE1 SorterE2 Scan homeE3 ScanE4 Clock pulse or open RF doorE5 Lens positionE6 Exposure lamp, fuse 2E8 Counter

Canon 5L, 5ll, 5Lll, 3ll, 2L, PC-1, PC-2, PC-5 Error code Description

E0 Heater problem

Page 2: Canon Analog Error Codes

E1 The heater film has gone off center. Turn machine off & on, make sure it's level etc.

E2 Scan problmeE6 Exposure lamp or exposure lamp sensor

Canon NP1215 Error code Description

E000 Low temperature, thermoswitch, thermistor or AC driverE001 High temperature, thermistor, AC driverE030 CounterE202 Scan not returning home. Scan not leaving homeE221 Lamp regulator boardE400 Document feeder problemE500 Sorter problem

Canon 150 Error code Description

E0 Thermistor, thermal switch, heatE1 Sorter, scanner homeE2 Motor, clock pulseE3 Scan problemE4 Lens homeE5 Lamp regulator/document sensorE6 Motor controlE7 Total counterE8 Lamp regulatorE9 Copyboard drive motor/boardED Motor control PCBEE DC controller on motorE001 High fuser temperature. Shorter fuser thermistorE030 Total counter disconnected or openE202 Scan problemE210 Lens problemE221 DC power supply, lamp regulator board or main boardE400 Document feeder board problemE500 Sorter board problemE000 Low fuser temperature

Canon 1500

Page 3: Canon Analog Error Codes

Error code DescriptionE001 High fuser temperature. Shorter fuser thermistorE030 Total counter disconnected or openE202 Scan problemE210 Lens problemE221 DC power supply, lamp regulator board or main boardE400 Document feeder board problemE500 Sorter board problemE000 Low fuser temperature

Canon 155 Error code Description

E0 Thermistor, thermal switch, heatE1 Sorter, scanner homeE2 Motor, clock pulseE3 Scan problemE4 Lens homeE5 Lamp regulator/document density sensorE6 Motor control boardE7 Total counterE8 Lamp regulatorE9 Copyboard drive motor/boardED Motor control PCBEE DC controller on motor

Canon 20 Error code Description

E2 ScannerE0 Heat lampD030 Total counter or DC controllerE00 Heater (Press SW301 twice to reset)E001 Over temperatureE010 Drum drive clock pulseE202 Scan home positionE204 Registration switch (scan problem)E210 Lens homeE221 Lamp regulator or DC controllerE400 Document feed problem (Check circuit breaker)

Page 4: Canon Analog Error Codes

E500 Sorter (Check circuit breaker)E000 Fuser problem. Low temperature. Lamp, thermal switch, AC driverE001 Fuser problem. High temperature. Triac, AC driver, pinched wireE004 Fuser problemE053 SorterE030 CounterE202 ScanE210 LensE221 Exposure lamp regulator board, thermal fuse, exposure lampE400 ADFE500 SorterE710 DC controller (main board)E001 Heater problem

Canon 2015 Error code Description

D030 Total counter or DC controllerE00 Heater (Press SW301 twice to reset)E001 Over temperatureE010 Drum drive clock pulseE202 Scan home positionE204 Registration switch (scan problem)E210 Lens homeE221 Lamp regulator or DC controllerE400 Document feed problem (Check circuit breaker)E500 Sorter (Check circuit breaker)

Canon 2020, 2120 Error code Description

E000 Fuser problem. Low temperature. Lamp, thermal switch, AC driverE001 Fuser problem. High temperature. Triac, AC driver, pinched wireE004 Fuser problemE0053 SorterE030 CounterE202 ScanE210 LensE221 Exposure lamp regulator board, thermal fuse, exposure lampE400 ADF

Page 5: Canon Analog Error Codes

E500 SorterE710 DC controller (main board)

Canon 3025 Error code Description

E000 Fuser problemE010 Main motor, motor board, clock pulseE030 CounterE050 Duplex side to side problemE051 Crossway registrationE200 Scan problemE200 Scan reverse sensor or scanE202 Scan return problemE204 Document sensor, scan reverse sensor or scaleE210 Lens problemE220 LensE220 Blank lamp open or lens home problemE240 DC controllerE400 Document feeder board problem or document feeder interface problemE500 SorterE620 Editing problem

Canon 3030, 3050 Error code Description

E000 Fuser temp low. Heat lamp, thermoswitch, thermistor, SSRE001 Fuser temperature too high or shorted thermistorE002 Fuser temperature too lowE003 Fuser temperature too lowE004 SSR, or lamp reg. boardE010 Drive problemE022 DV unit switching problemE030 Counter not working/openE202 Scan problem. Scan sensor, scan motorE204 Scan problem. Scan sensor, scan motorE210 Lens problem. Lens sensor, lens motorE220 Exposure lampE240 DC controller (main board)E400 RDF circuit board

Page 6: Canon Analog Error Codes

E401 RDF pickup motor driveE402 RDF belt motor driveE403 RDF feed drive problemE404 RDF exit motorE411 RDF sensor problemE500 Sorter board problemE510 Sorter feed motorE512 Sorter delivery motorE514 Sorter delivery motorE520 Sort stack motorE530 Vibrator motorE531 Stapler motorE535 Vibrator motorE540 Shift problemE541 Shift problemE710 DC controllerE711 DC controllerE712 DC controller. Document feeder board or cableE800 Auto shut off relay

Canon 3225 Error code Description

E000 Fuser problemE010 DriveE030 CounterE050 Duplex side to side problemE051 Duplex side to side problemE200 Scan problemE202 Scan return problemE204 ScanE210 Lens problemE220 Blank lamp open or lens home problemE240 Bad DC controllerE400 Document feeder board problem or document feeder interface problemE500 SorterE620 Editing problem

Canon 3325

Page 7: Canon Analog Error Codes

Error code DescriptionE000 Low fuser temperature. Heat lamp, thermoswitch, thermofuse, thermistor, SSRE001 High fuser temperature. Thermistor, SSR, pinched wireE002 Low fuser temperature. Same as E002E003 Same as E000/E001E010 Same as E002E022 Motor drive problemE030 CounterE202 Scan motor, sensorE204 Scan motor, sensorE210 Lens motor, sensorE220 Exposure lampE240 DC controller (main board)E401 Pickup drive problem (might be Doc. Feeder)E402 Document belt drive problemE404 Exit motor (document feeder)E411 Document sensor (document feeder)E500 Sorter/machine communication problemE510 Sorter drive problemE530 Sorter home sensorE531 Stapler unit swing sensorE540 Sorter cam sensorE541 Sorter cam sensorE710 DC controller (main board)E712 DC controller or document feeder board

Canon 3525, 3725 Error code Description

E000 Fuser problemE010 Main motor, motor board, clock pulseE030 CounterE050 Duplex side to side problemE051 Crossway registrationE200 Scan problemE202 Scan return problemE202 Scan home sensor or home scanE204 Document sensor, scan reverse sensor or scaleE210 Lens

Page 8: Canon Analog Error Codes

E220 Blank lamp open or lens home problemE240 DC controllerE400 Document feeder board problem or document feeder interface problemE500 SorterE620 Editing problem

Canon 3825 Error code Description

E000 Low fuser temperature. Heat lamp, thermoswitch, thermofuse, thermistor, SSRE001 High fuser temperature. Thermistor, SSR, pinched wireE002 Low fuser temperature. Same as E002E003 Same as E000/E001E010 Same as E002E022 Motor drive problemE030 CounterE202 Scan motor, sensorE204 Scan motor, sensorE210 Lens motor, sensorE220 Exposure lampE240 DC controller (main board)E401 Pickup drive problem (might be Doc. Feeder)E402 Document belt drive problemE404 Exit motor (document feeder)E411 Document sensor (document feeder)E500 Sorter/machine communication problemE510 Sorter drive problemE530 Sorter home sensorE531 Stapler unit swing sensorE540 Sorter cam sensorE541 Sorter cam sensorE710 DC controller (main board)E712 DC controller or document feeder board

Canon 4035 Error code Description

E000 Low fuser temperatureE001 High fuser temperatureE010 Main motor clock pulse

Page 9: Canon Analog Error Codes

E011 Bind or load on main motorE020 No TF for 3 minutesE030 Copy counterE050 Duplex unitE201 Scan motorE203 Scan motorE210 Lens homeE240 DC controllerE241 DC controllerE320 CCDE400 DC controller, 24VE500 DC controller, 24VE510 Finisher feed motorE520 Stacker motorE530 Guide plate shift motorE531 Stapler motorE620 DC controller, edit board

Canon 4050, 4080 Error code Description

E000 No fuser heatE001 High fuser temperature or shorter thermistorE002 Low temperature or bad thermistorE003 Fuser problemE004 Bad SSR (heat staying on)E010 DriveE020 Black toner motorE030 CounterE080 Interface problem with color unitE081 Vertical drive motorE082 Horizontal drive motorE083 Color unit sensor on rightE084 Color unit sensor on leftE085 Color unit release sensor or release or solonoidE086 Color unit claw releaseE089 Laser problemE100 Laser problemE110 Laser motor

Page 10: Canon Analog Error Codes

E140 LaserE202 ScanE203 ScanE204 ScanE210 LensE223 Color unit filter drive motorE240 DC controllerE401 RDF pickup motorE402 RDF belt motorE403 RDF feed motorE411 RDF document sensorE500 Sorter-Copier communication errorE510 Sorter driveE512 Sorter driveE513 Sorter driveE514 Sorter driveE520 Top limit sensor or stack sensorE530 Sorter home sensorE531 Stapler home sensorE535 Stapler swing sensorE540 Stack shift sensorE660 IC cardE710 DC controllerE711 DC controllerE714 DC controllerE800 Power off circuit

Canon 4540 Error code Description

E00 Low fuser temperatureE001 High fuser temperatureE010 Main motor clock pulseE011 Bind or load on main motorE020 No TF for 3 minutesE030 Copy counterE050 Duplex unitE201 Scan motorE203 Scan motor

Page 11: Canon Analog Error Codes

E210 Lens homeE240 DC controllerE241 DC controllerE320 CCDE400 DC controller, 24VE500 DC controller, 24VE510 Finisher feed motorE520 Stacker motorE530 Guide plate shift motorE531 Stapler motorE620 DC controller, edit board

Canon 4835 Error code Description

E000 Low fuser temperatureE001 High fuser temperatureE002 Low fuser temperatureE003 Low fuser temperatureE010 DriveE030 CounterE080 Color change board problemsE081 Color horizontal motor problemE082 Color horizontal motor problemE083 Color problem in vertical directionE084 Color problem in vertical directionE085 Color problem in vertical directionE086 Color unit claw release problemE089 Color change incompleteE100 Laser problemE110 Laser motor problemE140 Laser unitE203 Scan drive problemE210 Lens not home or won't leave homeE240 DC controllerE401 Document feeder pick up motorE402 Document feeder belt motorE403 RADF feed motorE404 Document feeder motor

Page 12: Canon Analog Error Codes

E411 Document feeder sensorE500 Sorter to DC control interface problemE510 Stapler/sorter motorE530 Stapler swing motorE531 Stapler swing motorE540 Sorter bin motorE541 Sorter bin motorE710 DC controllerE711 DC controllerE712 DC controller to document feeder interface problem

Canon 6012F Error code Description

C No problem. Means that the machine is correcting the fuser film tracking

CC Drum must be changed. Could be the drum serial number is identified by the logic as being non-compatible to that particular copier

E000 Low fuser temperatureE001 High fuser temperatureE002 High fuser temperatureE003 Erratic fuser temperatureE007 Fuser film off track and will not repair itselfE010 Main drive problemE030 Counter problemE064 Scan problem, or power supplyE202 Scan problemE210 Lens drive problem or lens sensorE220 Exposure lamp stays on or offE240 DC controller (main board) or composite power supplyE261 Zero cross problem. Power frequency or composite power supplyE400 Communication problem between boardsE803 24 volt problemEO Fuser problemH Fuser overheat

Canon 6030 Error code Description

E000 Fuser did not heat upE001 Fuser temperature too highE002 Fuser temperature not rising at correct pace

Page 13: Canon Analog Error Codes

E003 Fuser temperature dropsE004 SSR shortedE210 Lens home problemE212 Lens home problemE220 Exposure lamp problemE224 Blank shutter home problemE240 DC controller or composite power supply problemE400 Data communication problemE401 Pickup motor problemE402 Belt motor problemE403 Feeder motorE404 Delivery motorE411 Document detect sensorE500 Communication problem with copierE510 Feeder motorE530 Home sensorE531 Staple swing sensor problemE540 Bin shift motor rotation problemE541 Bin motorE710 DC controllerE711 Document feeder IC failureE716 Cassette feed IC failureE800 Auto power-off circuit problemE901 Cassette feed motorE902 Paper guide home sensor problem

Canon 6035 Error code Description

E000 Fuser did not heat up. Lamp, thermal switch, thermistors, connections, AC driver, DC controller, SSR, etc

E001 Fuser temperature too high. Same possibilities as E000, as well as shorted wireE002 Fuser temperature not rising at correct pace. Same possibilities as E000E003 Fuser temperature drops. Same as E003E004 Fuser problem. AC driver, SSR bad, wire shortedE010 Drive problem. Main motor, gears, etcE030 Total counterE064 Composite power board or DC controllerE065 Composite power board or DC controller

Page 14: Canon Analog Error Codes

E202 Scan motor or scan sensor problem. Panel locked with no Error code. Scan motor problem

E203 Scan problem or scan sensorE204 Scan problem or scan sensorE210 Lens sensor or motor problemE212 Lens sensor or motor problemE220 Exposure lamp or exposure lamp regulator boardE224 Blanking shutter motor or sensorE240 DC controller or composite power supply problemE244 DC controllerE400 RDF to copier communication problemE401 RDF Pickup motor or pick up sensorE403 RDF feed motor or pulse sensorE404 RDF delivery motion problemE404 RDF delivery motor problemE411 RDF tray sensor or registration sensorE500 Sorter main board or communication with copierE510 Sorter feed motorE530 Sorter guide bar motorE531 Sorter stapler motorE540 Sorter bin shift motorE541 Sorter bin motorE550 Sorter power supplyE710 DC controllerE711 DC controllerE712 Document feeder IC failureE716 DC controller. SorterE800 Auto power off function (DC controller)E901 Pedistal motorE902 Jogger side plate sensor or motor

Canon 6045 Error code Description

E000 Fuser did not heat up. Lamp, thermal switch, thermistors, connections, AC driver, DC controller, SSR, etc

E001 Fuser temperature too high. Same possibilities as E000, as well as shorted wireE002 Fuser temperature not rising at correct pace, same possibilities as E000E003 Fuser temperature drops. Same as E000

Page 15: Canon Analog Error Codes

E004 Fuser problem: AC driver, SSR bad, wire shorted

E005 Fuser cleaning web, or problem with sensor, lever or connector. Service mode 6 is the probably reset for this

E006 Fuser feed connectorE010 Drive problem. Main motor, gears, etc

E013 Waste toner drive problem, or waste toner sensor switch has been actuated too many times

E015 Pickup motor power supply. Could be bad motor or motor board, or DC controller

E020 Problem with developer unit, toner hopper, hopper motor, connection, sensor or DC controller

E030 Total counterE031 Option counter or total counterE050 Holding tray (duplex) home position sensor motor or boardE051 Holding tray (duplex) home sensor motor or boardE202 Panel locked up, but might be no Error code, scan motor problemE203 Scan problem or scan sensorE204 Scan problem or scan sensorE210 Lens sensor or motor problemE212 Lens sensor or motor problemE213 Scan lock sensor or lock solenoidE220 Exposure lamp regulator boardE240 DC controller or composite power supply problemE243 DC controllerE400 RDF to copier communication problemE401 RDF pickup motor or pickup sensorE402 RDF belt motor or pulse sensorE403 RDF feed motor or pulse sensorE411 RDF tray sensor or registration sensorE500 Sorter main board or communication with copierE510 Sorter feed motorE522 Sorter push bar motorE523 Sorter reference wall motorE524 Sorter multi-guide motorE525 Sorter bin paper sensor automatic adjustment problemE526 Sorter bin paper sensor automatic adjustment problemE530 Sorter guide bar motorE531 Sorter stapler motor

Page 16: Canon Analog Error Codes

E532 Stapler motorE533 Stapler inside paper sensorE540 Sorter bin shift motorE550 Sorter power supplyE710 DC controllerE711 DC controllerE712 Document feeder IC failureE713 DC controller, sorterE800 Auto power off circuit problem. Main switch or DC controllerE802 Auto power off circuit problem. Main switch or DC controller

Canon 6085 Error code Description

E000 After power-on, the upper fixing roller does not reach 100 C within 5 minE001 The temperature of the upper fixing roller exceeds 230 C for 5 sec or more

E002 After the temperature of the upper fixing roller has exceeded 100 C, it does not reach 180 C within 5 min

E003 After the temperature of the upper fixing roller has reached 180 C, it drops to 100 C or less for 5 sec or more

E005 The length used of the cleaning belt inside the fixing assembly has exceeded a specific value

E012 After the drum motor drive signal has been generated, clock pulses are not generated within 2 sec

E013 After the waste toner feeding screw has become locked, the detecting switch (SW20) is pressed a multiple number of times within a specific period of time

E014 When the fixing motor (M17) is rotating, an error is detected for 2 sec or more

E015 After the pick up motor drive signal has been generated, clock pulses have not been generated within 2 sec

E019 As many as 50,000 have been made after detecting a waste toner full condition

E020During copying, the toner supply signal is 0', indicating the absence of toner, for 3 min or more. During toner supply sequence at time of installation, the toner supply signal does not go '1' after 6 min or more

E030 After the total copy counter has turned OFF, an open circuit is detected for the total copy counter

E032After the clock pulse signal reached the IPC communication format of the copier DC controller PCB, the Copy Data Controller-A1 does not detect the signal

E050

While the paper jogging guide motor (M11) drive signal is being generated, the paper guide home position signal (THP) is not generated for 2 sec or more. While the paper jogging guide motor (M11) is being generated, the paper jogging guide home position signal (THP) is generated for two sec or more

E202 The scanner home position signal (SCHP) is not generated within 10 sec after

Page 17: Canon Analog Error Codes

the power switch or the Copy Start Key is pressed

E203 While the scanner motor drive signal is being generated, clock pulses are not generated within 2 sec

E204 The scanner leading edge signal (SCDP1) is not generated within 0.8 sec after the scanner has started to move

E209 The scanner C.F.F. position signal (SCFFP) is not generated within 10 sec after the C.F.F. has been sent

E210 The lens X home position signal (SCFFP) is not generated within 10 sec after the C.F.F. has been sent

E212The lens Y home position signal (LYHP) is not generated within 9 sec after the power switch or the Copy Start Key is turned ON. The lens Y home position signal (LYHP) is generated for 2 sec or more

E213 In stream reading mode, the scanner original leading edge sensor 2 signal (SCDP2) is not generated for 5 pages continuously

E214 While the scanner cooling fan (FM1, FM10, FM11) is rotating, an error signal is generated for 2 sec or more

E270In stream reading mode, the scanner leading edge signal(SCDP2) is not generated within a specific period of time after a command has been issued to lock the scanner

E710 At power-on the IPC (Q170) on the DC controller PCB cannot be initializedE711 After power-on the IPC (Q170) on the DC controller PCB goes out of orderE712 The communication IC on the RDF controller PCB has gone out of orderE713 The communication IC on the sorter control PCB has gone out of orderE715 The communication IC on the C.F.F. controller PCB has gone out of order

E717 The communication IC on the Copy Data Controller-A1 PCB has gone out of order

E800 An open circuit is detected

E801 Current flows from the activation circuit in the absence of the scanning lamp ON signal

E802 The relay (RL3) in the power supply unit does not operate in spite of the auto power-off signal

Canon 6150 Error code Description

E000 ThermistorE001 SSRE002 Thermistor, ht. Lamp thermal fuse or SSRE003 Thermistor, ht. Lamp thermal fuse or SSRE005 Fuser cleaning beltE010 Main drive problemE020 Toner motor, toner level sensor, toner hopper sensor

Page 18: Canon Analog Error Codes

E030 CounterE050 Duplex problemE203 Scan home problemE210 Lens home sensorE401 Document feeder paper pickup motorE402 Document feeder belt clock pulse problemE403 Document feeder main motor clock pulse problemE411 Document feeder sensor problemE500 Sorter/copier interface problemE510 Sorter motor driveE530 Sorter home sensorE531 Stapler swing sensorE540 Sorter lead cam home sensorE541 Sorter lead cam home sensorE710 DC controller boardE711 DC controller boardE712 Document feeder problem

Canon 6212 Error code Description

C No problem. Means that the machine is correcting the fuser film tracking.

CC Drum must be changed. Could be the drum serial number is identified by the logic as being non-compatible to that particular copier.

E000 Low fuser temperatureE001 High fuser temperatureE002 High fuser temperatureE003 Erratic fuser temperatureE007 Fuser film off track and will not repair itselfE010 Main drive problemE030 Counter problemE064 Scan problem, or power supplyE202 Scan problemE210 Lens drive problem or lens sensorE220 Exposure lamp stays on or offE240 DC controller (main board) or composite power supplyE261 Zero cross problem. Power frequency or composite power supplyE400 Communication problem between boardsE803 24 volt problem

Page 19: Canon Analog Error Codes

EO Fuser problemH Fuser overheat

Canon 6230 Error code Description

E000 Fuser did not heat up. Lamp, thermal switch, thermistors, connections, AC driver, DC controller, SSR, etc

E001 Fuser temperature too high. Same possibilities as E000, as well as shorted wireE002 Fuser temperature not rising at correct pace. Same possibilities as E000E003 Fuser temperature drops. Same as E003E004 Fuser problem. AC driver, SSR bad, wire shortedE010 Drive problem. Main motor, gears, etcE030 Total counterE064 Composite power board or DC controllerE065 Composite power board or DC controller

E202 Scan motor or scan sensor problem. Panel locked with no Error code. Scan motor problem

E203 Scan problem or scan sensorE204 Scan problem or scan sensorE210 Lens sensor or motor problemE212 Lens sensor or motor problemE220 Exposure lamp or exposure lamp regulator boardE224 Blanking shutter motor or sensorE240 DC controller or composite power supply problemE244 DC controllerE400 RDF to copier communication problemE401 RDF Pickup motor or pick up sensorE403 RDF feed motor or pulse sensorE404 RDF delivery motion problemE404 RDF delivery motor problemE411 RDF tray sensor or registration sensorE500 Sorter main board or communication with copierE510 Sorter feed motorE530 Sorter guide bar motorE531 Sorter stapler motorE540 Sorter bin shift motorE541 Sorter bin motorE550 Sorter power supply

Page 20: Canon Analog Error Codes

E710 DC controllerE711 DC controllerE712 Document feeder IC failureE716 DC controller. SorterE800 Auto power off function (DC controller)E901 Pedistal motorE902 Jogger side plate sensor or motor

Canon 6650 Error code Description

E000 ThermistorE001 SSRE002 Thermistor, ht. Lamp thermal fuse or SSRE003 Thermistor, ht. Lamp thermal fuse or SSRE005 Fuser cleaning beltE010 Main drive problemE020 Toner motor, toner level sensor, toner hopper sensorE030 CounterE050 Duplex problemE203 Scan home problemE210 Lens home sensorE401 Document feeder paper pickup motorE402 Document feeder belt clock pulse problemE403 Document feeder main motor clock pulse problemE411 Document feeder sensor problemE500 Sorter/copier interface problemE500 An error is identified in the communication between the sorter and the copierE510 The clock signal from the motor is absent for 250ms or moreE510 Sorter motor driveE513 The clock signal from the motor is absent for 250 ms or moreE530 Sorter home sensor

E530 The home position sensor (P17) fails to go OFF when an equivalent of 2560 pulses of the motor drive command has been generated

E531The stapler unit swing sensor (MS9) fails to go ON within 500 ms after the motor drive command has been generated. MS9 fails to go back OFF within 1000 ms after it has gone on

E531 Stapler swing sensorE540 The lead cam home position sensor (P12) fails to go OFF within 2000 ms after

the motor drive command has been generated. P12 fails to go back ON within

Page 21: Canon Analog Error Codes

2000 ms after it has gone OFFE540 Sorter lead cam home sensorE541 Sorter lead cam home sensorE710 DC controller boardE711 DC controller boardE712 Document feeder problem

Canon 7050 Error code Description

E000 Heater (Reset by unplugging machine)E001 Heater triac, DC controller, AC driver (reset by unplugging)E005 Fuser cleaner belt at end. ReplaceE010 Main motor, DC controller or DC driver board

E011 Any motor ( main, scan, cleaner belt, duplex, toner, lens) DC driver, DC controller, duplex driver board

E020 Toner out signal has been sent for at least 3 minutesE050 DuplexE203 Scan motor, DC driver, DC controllerE210 Lens home sensor not actuated or won't deactuateE240 Controller boardE241 Controller boardE242 Controller boardE400 DC controller, Doc. Feeder board, 24V power supplyE500 DC controller, sorter board, 24V power supply

Canon 720, 740, 770, 790 Error code Description

C No problem. Means that the machine is correcting the fuser film tracking

CC Drum must be changed. Could be the drum serial number is identified by the logic as being non-compatible to that particular copier

E000 Low fuser temperatureE001 High fuser temperatureE002 High fuser temperatureE003 Erratic fuser temperatureE007 Fuser film off track and will not repair itselfE010 Main drive problemE030 Counter problemE064 Scan problem, or power supplyE202 Scan problem

Page 22: Canon Analog Error Codes

E210 Lens drive problem or lens sensorE220 Exposure lamp stays on or offE240 DC controller (main board) or composite power supplyE261 Zero cross problem. Power frequency or composite power supplyE400 Communication problem between boardsE803 24 volt problemE0 Fuser problemH Fuser overheat

Canon 7550 Error code Description

E000 Heater (Reset by unplugging machine)E001 Heater triac, DC controller, AC driver (reset by unplugging)E005 Fuser cleaner belt at end. ReplaceE010 Main motor, DC controller or DC driver board

E011 Any motor ( main, scan, cleaner belt, duplex, toner, lens) DC driver, DC controller, duplex driver board

E020 Toner out signal has been sent for at least 3 minutesE050 DuplexE203 Scan motor, DC driver, DC controllerE210 Lens home sensor not actuated or won't deactuateE240 Controller boardE241 Controller boardE242 Controller boardE400 DC controller, Doc. Feeder board, 24V power supplyE500 DC controller, sorter board, 24V power supply

Canon 8070, 8570 Error code Description

E000 Fuser problem. Temperature too low. Heat lamp, thermal fuse or thermoswitch, thermistor, triac etc

E001 Fuser problem. Temperature too high. Probably triacE005 Fuser web finishedE005 Fuser cleaner belt user upE010 DriveE010 Main drive problem

E011 Drive problem. Could be main motor, scan motor, cleaning web motor or duplex motor

E020 Toner empty sensor sees no toner added for 3 min probably toner feed problem

Page 23: Canon Analog Error Codes

E050 Duplex problemE203 Scan motorE210 Lens home sensor or lens won't leave homeE240 DC controller boardE241 DC controller boardE242 DC controller boardE243 Operation panel boardE400 DC controller, ADF board or 24VE500 DC controller, sorter board or 24VE510 Finisher; feed motor, pulse sensor, finisher boardE520 Finisher; stack motor, stack tray sensor, finisher boardE530 Finisher; guide plate motor, stapler guide, finisher boardE531 Finisher; staple motor, staple sensor, finisher board

Canon 8530, 8580 Error code Description

E000

The surface temperature of the fixing assembly upper roller fails to rise by a specified value within 90 sec after power-on. The surface temperature of the fixing assembly upper roller fails to reach 150C within 8 min after power on. The surface temperature of the fixing assembly upper roller fails to reach 180C within 5 min after it has reached 150C. The surface temperature of the fixing assembly upper roller falls below 50C in standby

E001 The surface temperature of the fixing assembly upper roller exceeds 250C

E005 The cleaning belt inside the fixing assembly has been taken up more than a specified length

E010 After generation of the main motor drive signal, two or more pulses are not received within 2 sec

E020 The accumulative time during which the toner supply signal (TSP) has been generated by the developing assembly reaches 3 min

E050

The holding tray home position signal (THP) is not generated within 4 sec while the holding tray motor drive signal (TMDP1,2) is being generated. The holding tray home position signal (THP) is generated 1 sec or more while the holding tray motor drive signal (TMDP1.2) is being generated

E13 The error detection circuit on the waste toner feed motor driver PCB has detected on overcurrent

E203 Input of two or more clock pulses is not received within 2 sec from the scanner motor drive signal is generated

E210The lens home position signal (LHP) is not generated within 4.8 sec after the power switch or door switch has gone ON. The lens home position signal (LHP) is generate 2 sec or more

E240 An error has occurred in the microprocessor on the DC controller PCBE243 An error has occurred in the communication between the microprocessor of the

Page 24: Canon Analog Error Codes

DC controller PCB and the microprocessor in the control panel

E710An error has occurred in the communication between the DC controller PCB and the controller PCB of the option, and the DC controller has detected the error

Canon 9800 Error code Description

E000The surface temperature of the fixing assembly upper roller fails to rise by a specified value within 90 sec after power-on. The surface temperature of the fixing assembly upper roller fails to reach 150C within 8 min after power-on

E001 The surface temperature of the fixing assembly upper roller exceeds 250C

E005 The cleaning belt inside the fixing assembly has been taken up more than a specified length

E010 After generation of the main motor drive signal, two or more pulses are not received within 2 sec

E013 The error detection circuit on the waste toner feed motor driver PCB has detected an overcurrent

E020 The accumulative time during which the toner supply signal (TSP) has been generated by the developing assembly reaches 3 min*

E050

The holding tray home position signal (THP) is not generated within 4 sec while the holding tray motor drive signal (TMDP1, 2) is being generated. The holding tray home position signal (THP) is generated 1 sec or more while the holding tray motor drive signal (TMDP1, 2) is being generated

E203 Input of two or more clock pulses is not received within 2 sec from the scanner motor drive signal is generated

E210The lens home position signal (LHP) is not generated within 4.8 sec after power switch or door switch has gone ON. The lens home position signal (LHP) is generate 2 sec or more

E240 An error has occurred in the microprocessor on the DC controller PCB

E243 An error has occurred in the microprocessor of the DC controller PCB and the microprocessor in the control panel

E710An error has occurred in the communication between the DC controller PCB and the controller PCB of the option, and the DC controller has detected the error

E712 No communication is perceived from the RF controller PCB for 200 ms or more the communication is monitored at all times

Canon A-1 Error code Description

E500 An error is identified in the communication between the sorter and copierE510 The clock signal from the motor is absent for 250 ms or moreE513 The clock signal from the motor is absent for 250 ms or more

E530 The home position sensor (P17) fails to go OFF when an equivalent of 2560 pulses of the motor drive command has been generated

Page 25: Canon Analog Error Codes

E531The stapler unit swing sensor (MS9) fails to go ON within 500 ms after the motor drive command has been generated. MS9 fails to go back OFF within 1000 ms after it has gone ON

E540The lead cam home position sensor (P12) fails to go OFF within 2000 ms after the motor drive command has been generated. P12 fails to go back ON within 2000 ms after it has gone OFF

Canon C-120 Error code Description

C No problem. Means that the machine is correcting the fuser film tracking

CC Drum must be changed. Could be the drum serial number is identified by the logic as being non-compatible to that particular copier

E000 Low fuser temperatureE001 High fuser temperatureE002 High fuser temperatureE003 Erratic fuser temperatureE007 Fuser film off track and will not repair itselfE010 Main drive problemE030 Counter problemE064 Scan problem, or power supplyE202 Scan problemE210 Lens drive problem or lens sensorE220 Exposure lamp stays on or offE240 DC controller (main board) or composite power supplyE261 Zero cross problem. Power frequency or composite power supplyE400 Communication problem between boardsE803 24 volt problemE0 Fuser problemH Fuser overheat

Canon C-160 Error code Description

E000 Fuser thermistor, heater, thermal fuseE001 Fuser thermistor, or triacE002 Fuser thermistor, thermal fuse or triacE003 Fuser thermistor, heater, thermal fuse or triacE004 Triac or fuser won't shut offE007 Fuser film is off center or not driving properlyE010 Main motor drive problemE030 Counter

Page 26: Canon Analog Error Codes

E064 Composite power supply or main boardE202 Scan problemE210 Lens drive problemE220 Exposure lampE240 Main board or composite power supplyE261 Composite power supply or fluctuating powerE400 ADF communication problem to machineE402 ADF belt motor driveE404 ADF exit motorE411 ADF document detect, or registration sensor or edge sensorE500 Sorter communication problemE510 Sorter drive problemE530 Stapler guide bar motorE531 Stapler swing motorE540 Bin shift motorE541 Bin motor drive problemE710 Main boardE711 Main boardE712 Main board or communication problem with ADFE717 Main board, asst. boardU0 Initializing. Sets all user modes to factory default settingsU1 Auto clear timer. Range 1-9. Each digit=1 minuteU2 Automatic power shut off timerU3 Fine adjustment of zoomU4 Auto cassette switchingU5 Sort or non-sort defaultU6 Cleans document feeder pickup assemblyU7 CLEAR "replace drum"U9 Auto exposure or manual exposure as default

Canon C-180 Error code Description

E000 Fuser problem. Low temperature. Lamp, thermal switch, AC driverE001 Fuser problem. High temperature. Triac, AC driver, pinched wireE004 Fuser problemE0053 SorterE030 CounterE202 Scan

Page 27: Canon Analog Error Codes

E210 LensE221 Exposure lamp regulator board, thermal fuse, exposure lampE400 Automatic document feederE500 SorterE710 DC controller

Canon C200D Error code Description

E000 Fuser thermistor, heater thermal fuseE001 Fuser thermistor, or triacE002 Fuser thermistor, thermal fuse or triacE003 Fuser thermistor, heater, thermal fuse or triacE004 Triac or fuser won't shut off

E007 Fuser film is off center or not driving properly. Might be able to reset in service mode 4-407

E010 Main motor drive problemE030 CounterE041 Paper deck motor, clutch or sensorE064 Composite power supply or main motor boardE202 Scan problem. Motor sensorE210 Lens drive problemE220 Exposure lampE240 Main board or composite power supplyE260 Main board, power supply cooling fan or composite power supplyE261 Composite power supply or fluctuating powerE400 ADF communication to machineE401 ADF pickup motor or sensorE402 ADF belt motor driveE403 ADF feed motor or slip sensorE404 ADF exit motorE411 ADF document detect, or registration sensor or edge sensorE500 Sorter communication problemE510 Sorter drive problemE530 Stapler guide bar motorE531 Stapler swing motorE540 Bin shift motorE541 Bin motor drive problemE710 Main board (DC controller.)

Page 28: Canon Analog Error Codes

E711 Main board (DC controller.)E712 Main board or communication problem with ADF, or ADF main board

E717 Main board, assist board. "Replace drum": Drum waste toner is full, or drum has run 40,000 copies. Reset with user

E802 Composite power supply or DC controllerE901 Cassette feed unit board or cassette feed motorE902 Horizontal registration problem. I think this refers to the duplex sectionJ1 Feed jamJ10 Duplex exit jamJ11 Vertical jamJ12 Vertical jamJ13 Vertical jamJ14 Vertical jamJ15 Deck jamJ2 Feed jamJ3 Separation area jamJ4 Separation area jamJ5 Exit jamJ6 Exit jamJ7 Sorter jamJ8 Door open jamJ9 Cassette jamJA Cassette jamJb Cassette jamJC Cassette jamJd Duplex feed jamJE Duplex exit jamJF Duplex registration jam

Canon NP Error code Description

E000 Fuser thermistor, heater thermal fuseE001 Fuser thermistor, or triacE002 Fuser thermistor, thermal fuse or triacE003 Fuser thermistor, heater, thermal fuse or triacE004 Triac or fuser won't shut off

E007 Fuser film is off center or not driving properly. Might be able to reset in service mode 4-407

Page 29: Canon Analog Error Codes

E010 Main motor drive problemE030 CounterE041 Paper deck motor, clutch or sensorE064 Composite power supply or main motor boardE202 Scan problem. Motor sensorE210 Lens drive problemE220 Exposure lampE240 Main board or composite power supplyE260 Main board, power supply cooling fan or composite power supplyE261 Composite power supply or fluctuating powerE400 ADF communication to machineE401 ADF pickup motor or sensorE402 ADF belt motor driveE403 ADF feed motor or slip sensorE404 ADF exit motorE411 ADF document detect, or registration sensor or edge sensorE500 Sorter communication problemE510 Sorter drive problemE530 Stapler guide bar motorE531 Stapler swing motorE540 Bin shift motorE541 Bin motor drive problemE710 Main board (DC controller.)E711 Main board (DC controller.)E712 Main board or communication problem with ADF, or ADF main board

E717 Main board, assist board. "Replace drum": Drum waste toner is full, or drum has run 40,000 copies. Reset with user

E802 Composite power supply or DC controllerE901 Cassette feed unit board or cassette feed motorE902 Horizontal registration problem. I think this refers to the duplex sectionJ1 Feed jamJ10 Duplex exit jamJ11 Vertical jamJ12 Vertical jamJ13 Vertical jamJ14 Vertical jamJ15 Deck jam

Page 30: Canon Analog Error Codes

J2 Feed jamJ3 Separation area jamJ4 Separation area jamJ5 Exit jamJ6 Exit jamJ7 Sorter jamJ8 Door open jamJ9 Cassette jamJA Cassette jamJb Cassette jamJC Cassette jamJd Duplex feed jamJE Duplex exit jamJF Duplex registration jam

Canon PC Error code Description

C No problem. Means that the machine is correcting the fuser film tracking

CC Drum must be changed. Could be the drum serial number is identified by the logic as being non-compatible to that particular copier

E000 Low fuser temperatureE001 High fuser temperatureE002 High fuser temperatureE003 Erratic fuser temperatureE007 Fuser film off track and will not repair itselfE010 Main drive problemE030 Counter problemE064 Scan problem, or power supplyE202 Scan problemE210 Lens drive problem or lens sensorE220 Exposure lamp stays on or offE240 DC controller (main board) or composite power supplyE261 Zero cross problem. Power frequency or composite power supplyE400 Communication problem between boardsE803 24 volt problemEO Fuser problemH Fuser overheatE000 Fuser thermistor, heater, thermal fuse

Page 31: Canon Analog Error Codes

E001 Fuser thermistor, or triacE002 Fuser thermistor, thermal fuse or triacE003 Fuser thermistor, heater, thermal fuse or triacE004 Triac or fuser won't shut offE007 Fuser film is off center or not driving properlyE010 Main motor drive problemE030 CounterE064 Composite power supply or main boardE202 Scan problemE210 Lens drive problemE220 Exposure lampE240 Main board or composite power supplyE261 Composite power supply or fluctuating powerE400 ADF communication problem to machineE402 ADF belt motor driveE404 ADF exit motorE411 ADF document detect, or registration sensor or edge sensorE500 Sorter communication problemE510 Sorter drive problemE530 Stapler guide bar motorE531 Stapler swing motorE540 Bin shift motorE541 Bin motor drive problemE710 Main boardE711 Main boardE712 Main board or communication problem with ADFE717 Main board, asst. boardU0 Initializing. Sets all user modes to factory default settingsU1 Auto clear timer. Range 1-9. Each digit=1 minuteU2 Automatic power shut off timerU3 Fine adjustment of zoomU4 Auto cassette switchingU5 Sort or non-sort defaultU6 Cleans document feeder pickup assemblyU7 CLEAR "replace drum"U9 Auto exposure or manual exposure as defaultEO Heater problem

Page 32: Canon Analog Error Codes

E1 The heater film has gone off center. Turn machine off & on, make sure it's level etc

E2 Scan problmeE6 Exposure lamp or exposure lamp sensorE000 Fuser problemE001 Fuser problemE010 DriveE210 Zoom/lens/motor problem

E00 Heater, thermoswitch, exit sensor (Reset by jumping CP102 pins 1 & 2, or leave machine off for 20 seconds

E001 Shorted thermistor or high-temperature, Exit sensorE010 Clock PulseE210 Zoom Lens Problem

Canon PC6 Error code Description

E000 Fuser problemE001 Fuser problemE010 DriveE210 Zoom/lens/motor problem

Canon PC7 Error code Description

E00 Heater, thermoswitch, exit sensor (Reset by jumping CP102 pins 1 & 2, or leave machine off for 20 seconds

E001 Shorted thermistor or high-temperature, Exit sensorE010 Clock PulseE210 Zoom Lens Problem

Canon NP7161 Error code Description

E000

• The thermistor (TH1, TH2) has poor contact or an open circuit • The fixing heater (H1) has an open circuit • The thermal switch (TSW1) has turned on • The triac is faulty • The DC controller PCB is faulty

E001• The thermistor (TH1, TH2) has a short circuit • The triac is faulty • The DC controller PCB is faulty

E002E003

The thermistor (TH1, TH2) has poor contact or an open circuit • The fixing heater (H1) has an open circuit

Page 33: Canon Analog Error Codes

• The thermal switch (TSW1) has turned on • The triac is faulty • The DC controller PCB is faulty

E004 • The triac has a short circuit • The DC controller PCB is faulty

E010 • The main motor (M1) is faulty • The DC controller PCB is faulty

E013• The waste toner feedscrew is locked • The waste toner feedscrew lock sensor (PS8) is faulty • The DC controller PCB is faulty

E030 • The total copy counter has an open circuit • The DC controller PCB is faulty

E031 • The accessories counter has an open circuit • The DC controller PCB is faulty

(E202)

No code indication. Keys are disabled • The scanner home position sensor (PS1) is faulty • The scanner motor (M2) is faulty • The DC controller PCB is faulty

E208• The mirror home position sensor (PS3) is faulty • The mirror motor (M4) is faulty • The DC controller PCB is faulty

E210• The lens home position sensor (PS2) is faulty • The lens motor (M3) is faulty • The DC controller PCB is faulty

E220 • The lamp regulator PCB is faulty • The DC controller PCB is faulty

E261 • The power supply frequency is faulty • The power supply PCB is faulty

E710E711 • The DC controller PCB is faulty

E712• The DC controller PCB is faulty • The ADF controller PCB is fault • The ADF cable is faulty

E717 • The DC controller PCB is faulty • The Remote Diagnostic Device II PCB is faulty

E800 • The auto power-off circuit has an open circuit • The DC controller PCB is faulty

E805 • The exhaust fan (FM2, FM4) is faulty • The DC controller PCB is faulty

E821• The ozone filter is clogged • The cleaner thermistor (TH3) has poor contact or an open circuit • The DC controller PCB is faulty

Page 34: Canon Analog Error Codes