cannot load word for windows 6.0 files error

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Article ID: 870883 - Last Review: February 17, 2007 - Revision: 3.7

You receive a "Cannot load Word forWindows 6.0 files" error message whenyou try to open a "What's new in

Quicken" file on a computer that isrunning Windows XP Service Pack 2,Windows XP Tablet PC Edition 2005, or

Windows Server 2003 Service Pack 1

View products that this article applies to.

This article applies to a different version of Windows than the one you are using.Content in this article may not be relevant to you.Visit the Windows XP Solution Center

Important This article contains information that shows you how to help lower securitysettings or how to turn off security features on a computer. You can make these changesto work around a specific problem. Before you make these changes, we recommend thatyou evaluate the risks that are associated with implementing this workaround in yourparticular environment. If you implement this workaround, take any appropriateadditional steps to help protect your system.

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SYMPTOMS

Your computer is running Microsoft W indows XP Service Pack 2 (SP2), Microsoft W indowsXP Table t PC Edition 2005, or Microsoft W indows Server 2003 Service Pack 1 (SP1). Afte ryou install Intuit Quicken 2003 Premier Home and Business or Intuit Quicken 2004Premier Home and Bus iness, you may receive an error message that is similar to thefollowing:Cannot load Word for Windows 6.0 filesThis problem occurs when you try to open the "What's new i n Quicken 2003 PremierHome and Business" file or the "What's new in Quicken 2004 Premier Home and

Business" file.Back to the top

CAUSE

This problem occurs because WordPad's Rich Text Format (RTF) converters are disabled inWindows XP SP2, Windows XP Tablet PC Edition 2005, and Windows Server 2003 SP1.Therefore, .doc and .wri files that require an RTF converter cannot be opened by usingWordPad.

When Microsoft Office is not installed, WordPad is set to automatically open .rtf files.

You receive a "Cannot load Word for Windows 6.0 files" error message when you try to open a "What's new in12/21/2012

file:///D:/Doc%27s/E-Books/You%20receive%20a%20Cannot%20load%20Word%20for%20Windows%206_0.1 / 3

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However, because the RTF converters are disabled, W ordPad cannot convert .rtf files.After you install Microsoft Office Word, Word is set to automatically open .doc and .rtf files. Word also has a built-in RTF converter that Word uses to convert .rtf files.However, WordPad remains the default program for .wri files. Files that use the .wriextension must be manually opened in Word.

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WORKAROUND

To work around this problem, use one of the following methods.Back to the top

Method 1: Use a word-processing program to open the file

Use a word-processing program to manually open the file. For example, use Microsoft

Office Word. Word is included in Microsoft Office.

To download a free trial version of Microsoft Office, visit the following Microsoft Website:Back to the top

Method 2: Modify the registry

Important This section, method, or task contains steps that tell you how to modify theregistry. However, serious problems might occur if you modify the registry incorrectly.Therefore, make sure that you follow t hese steps carefully. For added protection, back up

the registry before you modify it. Then, you can restore the registry if a problem occurs.For more information about how to back up and restore the registry, click the followingarticle number to view the article in the Microsoft Knowledge Base:322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore theregistry in W indows

Warning This workaround may make your computer or your network more vulnerable to

attack by malicious users or by malicious software such as viruses. We do notrecommend this workaround but are providing this information so that you can implementthis workaround at your own discretion. Use this workaround at your own risk.

On a W indows XP SP2-based computer, you can add an EnableLegacyConverters registryentry that has a DWORD value of 1. To do this, follow these steps.

1. Click Start, click Run, type regedit, and then click OK .2. Locate the following registry subkey:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Applets\Wordpad3. Right-click Wordpad, point to New, and then click DWORD Value.4. Type EnableLegacyConverters, and then press ENTER to name the new ent ry.5. Right-click EnableLegacyConverters , and then click Modify.

6. In the Value data box, type 1, and then click OK .

When you double-click the .rtf file that you are trying to open, WordPad starts. After youhave finished using the RTF converter, we recommend that you turn off theEnableLegacyConverters registry entry. To do this, follow these steps:

1. In Registry Editor, right-click EnableLegacyConverters , and then click Modify.2. In the Value data box, type 0 to turn off the .rtf conversion, and then click OK .3. Quit Registry Editor.

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REFERENCES

For more information about programs that are affe cted by the changes in Rich TextFormat, click the following article number to view the article in the Microsoft KnowledgeBase:886264 (http://support.microsoft.com/kb/886264/ ) Programs that may experience a

change in behavior after you install W indows XP Service Pack 2For more information about this behavior, click the following article number to view thearticle in the Microsoft Knowledge Base:883090 (http://support.microsoft.com/kb/883090/ ) Error message when you open adocument file in W indows XP Service Pack 2Back to the top

MORE INFORMATION

The third-party products tha t this article discusses a re manufactured by companies thatare independent o f Microsoft. Microsoft makes no warranty, implied or otherwise,regarding the performance or reliability of these products.Back to the top

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mailto:?subject=You%20receive%20a%20%22Cannot%20load%20Word%20for%20Windows%206.0%20files%22%20error%20message%20when%20you%20try%20to%20open%20a%20%22What%27s%20new%20in%20Quicken%22%20file%20on%20a%20computer%20that%20is%20running%20Windows%20XP%20Service%20Pack%202%2c%20Windows%20XP%20Tablet%20PC%20Edition%202005%2c%20or%20Windows%20Server%202003%20Service%20Pack%201&body=http%3a%2f%2fsupport.microsoft.com%2fDefault.aspx%3fkbid%3d870883http://localhost/var/www/apps/conversion/tmp/scratch_3/gp/noscripthttp://localhost/var/www/apps/conversion/tmp/scratch_3/ph/3198/en-ushttp://localhost/var/www/apps/conversion/tmp/scratch_3/gethelp/default.aspx?content=kb;en-us;870883http://localhost/var/www/apps/conversion/tmp/scratch_3/gethelp/default.aspx?content=kb;en-us;870883http://localhost/var/www/apps/conversion/tmp/scratch_3/kb/883090/http://localhost/var/www/apps/conversion/tmp/scratch_3/kb/886264/http://localhost/var/www/apps/conversion/tmp/scratch_3/kb/322756/


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APPLIES TO

Microsoft W indows Server 2003 Service Pack 1, when used with:Microsoft W indows Server 2003, Datacenter Edition (32-bit x86)Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)Microsoft Windows Server 2003, Standard Edition (32-bit x86)Microsoft W indows Server 2003, Web Edition

Microsoft W indows XP Professional Service Pack 2 (SP2)

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Keywords:kbprb KB870883

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cannot load word for windows 6.0 files error

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