canada’s top ranked air & tour wholesaler, servicing ... · 3 airfare & hotel login...
TRANSCRIPT
Canada’s top ranked air & tour wholesaler, servicing travel agents exclusively.
TUTORIAL – AIR AND HOTEL BOOKING ENGINE
2
Booking Engine - Highlights
• USER FRIENDLY with a modern yet functional interface.
• RESPONSIVE DESIGN- optimized to fit mobile or tablets screens, flexibility and convenience for agents who travel or work from home on personal devices
• FARES/RULES - Access to the best net, dynamic discounted and published fares as well as the most comprehensive fare rules and actual baggage policies
• NUMEROUS SEARCH FILTERS, allowing you to zero in on a specific convenient flight.
• EASIER PAYMENT with advanced/dynamic features, such as maximum credit card charge and airline-based methods of payment.
• POST BOOKING SUPPORT – best options to manage bookings (like add commissions, remarks) and view the most current info that is synchronized with GDS in real-time.
3
Airfare & Hotel Login
Redirected to https://agent.royalscenic.com, which is a secure page and you can login to use the booking engine.
6
Search Form – Flexible Search Options
Flexible search options to search by cabin, by airline alliance or airline, Exclude US.
7
Search Results & Filter Options
SEA
RC
H F
ILTE
RS
FLEXIBLE DAYS & AIRPORT
FILTER ITINERARIES BY NUMBER OF STOPS
Search results are listed in
order of price, from lowest to
highest
MOST POPULAR FILTER
12
Insurance, Commission & FoP
PROTECT YOUR CLIENTS TRIP BY OFFERING THEM – TRIP/TRAVEL INSURANCE. YOU CAN EARN COMMISSIONS TOO!
FARE BREAKUP AFTER ADDING INSURNACE.
13
Commission - $$$
FARE TYPE FOR THE ITINERARY YOU SELECTED
DEPENDING ON FARE TYPE, AIRLINE AND OTHER FACTORS, WE WILL SHOW YOU HOW MUCH COMMISSION YOU CAN MAKE ON THIS ITINERARY. ANY AMOUNT ABOVE THE ONE SHOWN IN THE BRAKCET WILL BE CHARGED @ RSH MERCHANT. (customer may be 2 charges in this case). SOME AIRLINE DON’T ACCEPT CC AS FoP AND IN SUCH CASES, IF YOU APPLY PAYMENT BY CC, THE ENTIER ITINERARY WILL BE CHARGED ON RSH MERCHANT.
14
Form of Payment COMPLETE THE BOOKING BY PUTTING ON HOLD & PAY LATER OR SELECT A FoP (FORM OF PAYMENT)
SELECT TO APPLY THE SAME FoP FOR ALL PASSENGERS IN THE PNR
- PAY FOR DIFFERENT PASSENGERS WITH DIFFERENT CC. - IF CHQ PAYMENT, YOU CANNOT ADD MULTIPLE CHQ NUMBERS - INFANT WILL BE ATTACHED TO 1st ADT AND SAME FoP WILL BE CHARGED.
- PAY FOR 2nd PASSENGER WITH CHQ
- YOU CAN SAY, PAY FOR THE 3rd PASSENGER – SAME AS PASSENGER 1 OR 2
18 18
Hotels
• The link for air and hotel booking engine is same. • You use the same username/password as air for the hotel booking
engine • Once you login, just click on Hotels on the top
20 20
Search Results
MODIFY SEARCH
SEA
RC
H F
ILTE
RS
FILTER RESULTS BY: 1 – Hotel Name 2 – Location 3 – Price 4 – Star Rating
SORT RESULTS BY: 1 – PRICE High to Low Low to High
2 – ALPHABET 3 – STAR RATING
HOTEL NAME
STAR RATING
21 21
Hotel Details
HOTEL & ROOM IMAGES
HOTEL NAME HOTEL ADDRESS HOTEL BRIEF DESCRIPTION AVG NIGHT RATE
HOTEL DESCRIPTION &
AMENITIES
ROOM TYPE, INCLUSIONS,
AVG/NIGHT RATE PLEASE PAY ATTENTION AS SOME ROOM RATES ARE NON REFUNDABLE
22 22
Check Out Page
PASSENGER INFORMATION
AGENT INFORMATION (YOUR INFORMATION)
FORM OF PAYMENT
COMMENTS OR SPECIAL REQUESTS
USE THIS BOX TO ENTER PROMO/COUPON CODE
HOTEL INFORMATION CHECK IN/OUT DATES
ROOM TYPE
ROOM RATE (NET NET) ADD YOUR OWN COMMISSION (There will be additional merchant
fees on the commission portion)
LAST PAYMENT DATE
CANCELLATION PENALTY
MANDATORY RESORT FEES (In Some cases, which customer has
to pay at the time of check in.)
23 23
Confirmation Screen
BOOKING CONFIRMATION NUMBER
CHECK IN/OUT DATE NUMBER OF NIGHTS LAST ON HOLD DATE
HOTEL DETAILS
ROOM DETAILS
PAX DETAILS
FARE/RATE DETAILS
PAYMENT INFORMATION
CANCELLATION PENALTY/POLICY
24 24
Manage Booking
BOOKING DETAILS
CLICK TO SEE DETAIL INFORMATION
CLICK TO ADD COMMENTS/SPECIAL
REQUEST(S)
CLICK TO ADD PAYMENT CLICK TO CANCEL –
BEFORE/AFTER PAYMENT
25
Other RSH Products
1. TOUR PRODUCTS 2. GROUP BOOKINGS 3. RSRP – Royal Scenic Rewards Points 4. CAS – Certified Asia Specialist
Make sure you are subscribed to our newsletter so you get latest and upto date information about Royal Scenic’s news, updates and ongoing promotions.
26
Got Questions or Feedback? 1. If you have any questions, please consult our FAQ's first and view the
tutorial.
2. You may also email our support team at [email protected] for help, to report issues, or to give us feedback.