can the internet and social media ever really be of value to ifas and financial planners?

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Key Issues Facing UK IFAs Can the Internet ever really be of Can the Internet ever really be of value to Financial Planners? value to Financial Planners? Philip Calvert Philip Calvert Founder of IFA Life – the Financial Planner’s Founder of IFA Life – the Financial Planner’s Social Network Social Network

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Social Media gives financial planners and IFAs an exciting new way to build value in their businesses and to add value to clients. Discover the seven deadly sins that financial planners make on their websites and five proven tools to raise your profile and to build trust online.

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Page 1: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAs

Can the Internet ever really be of Can the Internet ever really be of value to Financial Planners?value to Financial Planners?

Philip CalvertPhilip Calvert

Founder of IFA Life – the Financial Planner’sFounder of IFA Life – the Financial Planner’sSocial NetworkSocial Network

Page 2: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Build trust, raise your profile and gain attention

through social media marketing

Page 3: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAs

“We grossly underestimate the degree to which the Internet is now

integrated into the fabric of people’s daily lives…”

Page 4: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAs

“There’s a fundamental shift taking place in the way we find, assess,

purchase and consume products and services.”

“And it’s happening right now.”

Page 5: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAs

“This is not the death of the High Street. It’s the growth of a new

distribution route.”

Stuart Rose – Marks and Spencer

Page 6: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Technology has moved on. Have you?

Page 7: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Technology is part of your clients’ every day lives –

whether you believe it or not

Page 8: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

IFAs and Internet Marketing

27% of IFAs don’t have a website Less than 10% send an email newsletter

Less than 10% write a Blog Less than 1% have a Podcast Less than 1% have a YouTube Channel

Page 9: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

IFAs and Internet Marketing

27% of IFAs don’t have a website Less than 10% send an email newsletter

Less than 10% write a Blog Less than 1% have a Podcast Less than 1% have a YouTube Channel

LESS THAN 1% OF IFAs HAVE

LESS THAN 1% OF IFAs HAVE

GIVEN ANY THOUGHT TO THE

GIVEN ANY THOUGHT TO THE

INEVITABILITY OF INTERNET

INEVITABILITY OF INTERNET

ADVICEADVICE

Page 10: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAs

“My clients aren’t interested in the Internet”

IFA

Page 11: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAsEvery aspect of our lives

“Click here to be ordained.”

“Click here to get divorced.”

Page 12: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAsEvery aspect of our lives

Page 13: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAsEvery aspect of our lives

Page 14: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAsEvery aspect of our lives

Page 15: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAsEvery aspect of our lives

Page 16: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAsEvery aspect of our lives

Page 17: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAsEvery aspect of our lives

Page 18: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Asia Pacific Financial Advisers – key issuesSynergy Between Online and Offline Worlds

Page 19: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Asia Pacific Financial Advisers – key issuesSynergy Between Online and Offline Worlds

Page 20: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Asia Pacific Financial Advisers – key issuesSynergy Between Online and Offline Worlds

Page 21: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

People Buy People

My Mother-in-Law– Hates technology, but still

used the Internet to find her financial planner

– His photo and personal information was a key part of her decision

– Most other financial planners looked boring – and identical

Page 22: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Internet issues for Financial Planners

Page 23: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Internet issues for Financial Planners

Yes, your clients really do use the Internet

Page 24: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Internet issues for Financial Planners

Yes, your clients really do use the Internet They are being encouraged to use the Internet

Page 25: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Internet issues for Financial Planners

Yes, your clients really do use the Internet They are being encouraged to use the Internet They are looking for financial advice, but…

Page 26: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Internet issues for Financial Planners

Yes, your clients really do use the Internet They are being encouraged to use the Internet They are looking for financial advice, but… You are not communicating enough

Page 27: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Internet issues for Financial Planners

Yes, your clients really do use the Internet They are being encouraged to use the Internet They are looking for financial advice, but… You are not communicating enough They are talking about you

Page 28: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Internet issues for Financial Planners

Yes, your clients really do use the Internet They are being encouraged to use the Internet They are looking for financial advice, but… You are not communicating enough They are talking about you You are invisible – so you don’t exist

Page 29: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Internet issues for Financial Planners

Yes, your clients really do use the Internet They are being encouraged to use the Internet They are looking for financial advice, but… You are not communicating enough They are talking about you You are invisible – so you don’t exist Reputation is everything

Page 30: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Internet issues for Financial Planners

Yes, your clients really do use the Internet They are being encouraged to use the Internet They are looking for financial advice, but… You are not communicating enough They are talking about you You are invisible – so you don’t exist Reputation is everything Interact and engage through Community

Page 31: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Internet issues for Financial Planners

Yes, your clients really do use the Internet They are being encouraged to use the Internet They are looking for financial advice, but… You are not communicating enough They are talking about you You are invisible – so you don’t exist Reputation is everything Interact and engage through Community Use the tools and frequent the sites they use

Page 32: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Internet issues for Financial Planners

If you’re not on Google, you don’t exist!– Forum posts– Images and video– Recent search– Wonder Wheel– Alerts

Page 33: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAs

90% of college students have a Facebook account.

Page 34: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAs

90% of college students have a Facebook account.

The fastest growing demographic on Facebook is…

Page 35: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAs

90% of college students have a Facebook account.

The fastest growing demographic on Facebook is…

Females 55-65

Males 45-54

45% of Facebook users are 26-65

Page 36: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAs

After traditional search engines, people go to Social Networking sites to search.

The second largest search engine is…

Page 37: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAs

After traditional search engines, people go to Social Networking sites to search.

The second largest search engine is…

Page 38: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Seven Deadly Sins

Page 39: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Seven Deadly Sins

They are all identical

Page 40: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Seven Deadly Sins

They are all identical No SEO

Page 41: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Seven Deadly Sins

They are all identical No SEO Confusing

Page 42: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Seven Deadly Sins

They are all identical No SEO Confusing Brochure

Page 43: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Seven Deadly Sins

They are all identical No SEO Confusing Brochure Too slippery

Page 44: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Seven Deadly Sins

They are all identical No SEO Confusing Brochure Too slippery No human touch

Page 45: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Seven Deadly Sins

They are all identical No SEO Confusing Brochure Too slippery No human touch Wrong evidence of credibility

Page 46: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Sixteen Deadly Sins

Page 47: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Sixteen Deadly Sins

Not attracting professional connections

Page 48: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Sixteen Deadly Sins

Not attracting professional connections Don’t make money

Page 49: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Sixteen Deadly Sins

Not attracting professional connections Don’t make money No communication choice

Page 50: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Sixteen Deadly Sins

Not attracting professional connections Don’t make money No communication choice Not viral

Page 51: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Sixteen Deadly Sins

Not attracting professional connections Don’t make money No communication choice Not viral No events

Page 52: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Sixteen Deadly Sins

Not attracting professional connections Don’t make money No communication choice Not viral No events No press section

Page 53: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Sixteen Deadly Sins

Not attracting professional connections Don’t make money No communication choice Not viral No events No press section No RSS

Page 54: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Sixteen Deadly Sins

Not attracting professional connections Don’t make money No communication choice Not viral No events No press section No RSS No collecting

Page 55: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Financial Planners’ Websites - The Sixteen Deadly Sins

Not attracting professional connections Don’t make money No communication choice Not viral No events No press section No RSS No collecting No analysis

Page 56: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Internet tools. Do it today!

Page 57: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Social Media – Why?

Page 58: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Social Media – Why?

A new way to communicate

Page 59: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Social Media – Why?

A new way to communicate A new way to add value

Page 60: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Social Media – Why?

A new way to communicate A new way to add value To build reputation

Page 61: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Social Media – Why?

A new way to communicate A new way to add value To build reputation To build Community around your brand

Page 62: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Social Media – Why?

A new way to communicate A new way to add value To build reputation To build Community around your brand To get people talking about you

Page 63: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Social Media – Why?

A new way to communicate A new way to add value To build reputation To build Community around your brand To get people talking about you To attract the right clients and connections

Page 64: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?
Page 65: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Business pages– Google– Personalised URL

Widget Events Search Tagging Community

Page 66: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?
Page 67: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Groups Questions and Answers Personalised URL Post articles, share and link back Video

Page 68: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?
Page 69: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Regular communication– Group and one-to-one

Google Expertise illustration Personality Community PR Customer service

Page 70: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?
Page 71: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

2nd largest search engine Personal TV channel Another communication method Personal finance comment Sticky Google More hits than your own site

Page 72: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?
Page 73: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Your PowerPoint presentations and PDF portfolios online

Add video to LinkedIn Google and SEO Widgets

Page 74: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

More great sites for financial planners to use

Page 75: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Learn more about how to use the Internet and social media to raise your profile, build trust,

to build value in your business and to add value to clients at

Social Media in Financial Social Media in Financial ServicesServices

With key speakers from Google, LinkedIn, the BBC, The Gate and many more, this is the Internet marketing event of the year for

Financial Planners, IFAs, financial brands and financial services PR experts.

Sign up now at http://www.ifalife.com/socialmediaFS

Page 76: Can the Internet and Social Media ever really be of value to IFAs and Financial Planners?

Key Issues Facing UK IFAs

www.ifalife.comwww.ifalife.com

The Social Networking Website forThe Social Networking Website forFinancial Planners and IFAsFinancial Planners and IFAs