callture turnkey platform presentation
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TRANSCRIPT
White label Hosted PBX and VOIP Service
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About Callture
• A technology company with 12 years of experience in telecom services including VOIP
• Founded in 1997 by engineering graduates from the University of Waterloo
• Currently service over 50,000 clients and route over 85 million minutes a month Next
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Our Headquarters
• In Canada
• We are located on the Second floor at 5800 Ambler drive, in Mississauga – Ontario, 30 km west of Toronto
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White label Hosted PBX and VOIP Service
• Callture has made significant investment in its softswitch and network architecture
• Callture white label PBX and VOIP service is a product of 12 years of in-house development
• Most flexible, feature-rich and easy-to-use end-to-end solution
• Each client is assigned an experienced account manager
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Network Architecture
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• Redundant architecture for high quality and reliability service: Multiple carriers, Multiple switches, Multiple locations
• 24-Hrs NOC
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What is Callture Turnkey Platform? • Web-based platform to deploy profitable
telephony applications and VOIP solutions:
– Hosted IP PBX service (Business phone)– E-Fax, Conference calling, Toll free service – Broadband phone service– Universal calling cards with international
access numbers
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What is Callture Turn-key solution?
• End-to-End turn-key solution to provide full range of telecom services
• No capital investment and revenue sharing model
• Clients gain online access through a master web portal
• Callture provides international minutes, Worldwide DIDs, SIP accounts, telephony applications, all at wholesale prices
• Clients have full control on operations including pricing.
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Phone service packed with features
• Web based administration
• Informational Extensions
• Online Call Reports
• After-hours Mode
• Q&A Extensions
• Call Routing Extension
• Call Screening and Announce
• Listen to voicemail on wireless
• Voicemail Delivery on email
• Unlimited Call Handling
• Live Call Transfer
• Call Blast
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• Customized Main Greeting
• Unlimited Extensions
• Voice Studio
• Dial-by-Name Directory
• Music-on-Hold
• Call Forwarding
• Toll-FREE Vanity Number
• Memo on Call
• Call queue
• Call Blocking
• Call Recording
• Click to Call
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End-to-End Turnkey Solution Branded E-Commerce site
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•Sign up clients easily online with your branded site• Turnkey site withCredit card processing
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End-to-End Turnkey Solution Easy set up Wizards
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•Five step wizard for your clients to set up easily•Reduce client calls and support costs•Video help on each page•Several other wizards for easy customization
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End-to-End Turnkey Solution Branded client portal
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•Client portal to manage the services online•Brand it under your name including customized logo, color and font on all the pages. •Clients have access to wizards for easy set up•Video tutorials and help files on each pages
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End-to-End Turnkey solutionFull array of services - VOIP
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•Crystal clear lines•Packed with features•Easy provisioning•One bill. One client portal. One Platform
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End-to-End Turnkey solutionFull array of services – E fax
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•Send and receive faxes•Separate number for fax•Fax is forwarded to an email address and stored online•Save money on a second fax line
End-to-End Turnkey solutionFull array of services – Long distance
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•Register up to 4 phone numbers for pin-less dialing•High quality connection at competitive rates•Access call details and manage account on line
End-to-End Turnkey solutionFull array of services – Conference calling
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•Up to 10 people can participate•Control who participates through a secure pin•Initiate conference anytime online
End-to-End Turnkey solutionCustomizable billing
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•Set up feature charges, packages and usage charges•Agent commission, free trials and referral credits•Automatic credit card charges•Generate and email invoices
End-to-End Turnkey solutionWeb portal to manage customer service
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•Search for clients by name, email, username•All client information on one summary page•Trouble ticket system•We can provide customer service under your brand
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Home Portal• Easy to navigate
starting page• Direct access to
main functions• Snapshot of daily
activity
Why Callture offers the winning solution?
Master Portal
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Rate manager• Quickly create rate
tables using preset formulas and parameters
• Create feature charges and packages
• Set up free trials, promotions and referral credits
Why Callture offers the winning solution?
Master Portal
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Calling card manager• Easily setup PIN
batches for printing and distribution
• Search and activate PINs with a click of a button
Why Callture offers the winning solution?
Master Portal
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• 24/7 multilingual support with 2 hour trouble ticket response time
• Personal account manager as a one stop contact
Why Callture offers the winning solution?
Quality of Service and support
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Outsourcing Model vs. Switch Purchase (I)
• Client pays only for services used• Instant access to the latest technology
and features, which are constantly updated without extra cost
• Use a well managed A-Z termination price table means quality and low cost
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Outsourcing Model vs. Switch Purchase (II)
• Minimum overhead and capital investment
• Minimum time to market as client can start selling within a few hours of training.
• Minimal technical expertise required from client
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Account Setup CycleQualificationInitial contact
(2-3 days)
Live demoQ & A sessions
(3-4 days)
Work Order, pricingCoverage review
(5 days)
W.O. andPayment execution
(1 day)
Account SetupProvisioning package
Schedule training(2 days)
Finish: End-to-end testingClient ready
Start: Initial RFQ
System trainingBatch allocationAccess numbers
(3 days)
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For more info, visit
www.callture.com/partners
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