call accounting qrg
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Model No. KX-NCP SeriesKX-TDE SeriesKX-TDA Series
CA Call Accounting
Quick Reference Guide
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
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Introduction
CA Call Accounting is a web-based application that lets you view the call history and estimated call chargesfor calls made from connected Panasonic PBXs. By installing the CA Call Accounting web server on a PC, you
can access CA Call Accounting from any PC.
About the Quick Reference Guide
This Quick Reference Guide is designed to serve as an overview of the features, setup and installation of
CA Call Accounting.
The Quick Reference Guide is divided into the following sections:
1 Specifications
This section provides general information about the features in CA Call Accounting.
2 System Connection Diagram
This section shows how CA Call Accounting fits into your network.
3 System Requirements
This section provides the minimum and recommended system requirements for installing the CA Call
Accounting web server on a PC, and the requirements for a PC used to access CA Call Accounting
via a web browser.
4 CA Call Accounting Web Server Installation
This section explains how to install and uninstall the CA Call Accounting web server.
5 CA Call Accounting Web Client
This section explains how to access CA Call Accounting from a web browser.
Trademarks
• Microsoft, Internet Explorer, Windows, Windows Server and Windows Vista are either registeredtrademarks or trademarks of Microsoft Corporation in the United States and/or other countries.• Intel, Celeron, Intel Core and Pentium are trademarks of Intel Corporation in the U.S. and other countries.• All other trademarks identified herein are the property of their respective owners.• Microsoft product screen shots reprinted with permission from Microsoft Corporation.
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Introduction
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Important InformationCA Call Account stores the following sensitive information:
• Phonebook data (user information)• Settings and call charge information• SMDR passwords for PBXs• User account information• Access logsIn order to prevent data theft and leakage, we recommend the following:
• Securely erase all sensitive data when transferring or disposing of the computer.• Do not leave the computer unattended while the software is running, and set a password-protected
screensaver to activate after your computer has been idle for a set amount of time.
• Carefully manage access to the computer, and limit access to your local network only.• Periodically change the passwords for user accounts.• Set a login password that is at least 5 characters long, and contains a combination of letters and numbers.
• Make sure to confirm and update access privileges when users change computers.• Use Windows Update to keep your system up-to-date with the latest software patches.
Notice
• This software is a trial version, valid until 30 June 2009. If you would like to purchase the software,contact your dealer.
• If you exit CA Call Accounting, the SMDR data will be accumulated on the PBX. However, there is alimit to the amount of data that can be stored on the PBX. For details, refer to the PBX documentation.
• The contents and design of the software are subject to change without notice.
Quick Reference Guide 3
Introduction
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Table of Contents1 Specifications ...........................................................................................5
2 System Connection Diagram ..................................................................8
3 System Requirements .............................................................................9
4 CA Call Accounting Web Server Installation .......................................104.1 Installing and Starting the CA Call Accounting Web Server .......................................104.2 Uninstalling CA Call Accounting Web Server ..............................................................11
5 CA Call Accounting Web Client ............................................................125.1 Starting the CA Call Accounting Web Client ................................................................12
4 Quick Reference Guide
Table of Contents
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1 Specifications
FeaturesCall Accounting
CA Call Accounting lets you search for and view the call history of extensions on all connected PBXs. It also
calculates the estimated call charges.
CA Call Accounting uses a web-based, server-client model.
• CA Call Accounting Web Server On the server, you can configure settings such as PBX connections, alert settings, and SMDR auto-save
settings.
You can also add, edit and delete user accounts for the web client.
The web server can connect up to 9 PBXs: 1 PBX using an RS-232C connection, and up to 8 PBXs using
a LAN connection. The following table shows which types of PBXs can be connected through which types
of connections.
PBX RS-232C LAN
KX-TDA ü
KX-TDE100/200 ü MPR version 2.01 or later
KX-TDE600 ü MPR version 3.00 or later
KX-NCP ü MPR version 2.00 or later
ü: Supported
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• CA Call Accounting Web ClientOn the client, you can search for, view, print and save call information. You can also configure the call
charge settings. Because the client application is accessed with a web browser, you can access it from
anywhere on the network.
Emergency Call Alert
When an extension user dials an emergency number, an alert window is displayed, and a sound is optionally
played on the server PC.
You can configure the following settings on the server:
• The alert window’s appearance• The sound to play, how long it is played, etc.• Emergency numbers
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Wake-up Call Alert
When a “Timed Reminder” or “No Answer” for an extension is activated, a notification window is displayed and
a sound is optionally on the server PC.
You can configure the following settings on the server:
• The notification window's appearance• The sound to play, how long it is played, etc.
Charge Calculation
CA Call Accounting calculates phone call charges based on your charge settings. You can configure up to 4
charge tables for each PBX. Each charge table lets you specify a variety of conditions in order to accurately
calculate call charges.
On the web client, you can customise the charge settings for the criteria below:
• Time of day (peak, off-peak, economy)• Leading digits of the phone number (for long distance calls, international calls, etc.)• Trunk• Holidays
For more information about how call charges are calculated and how to programme the charge tables, see the
help.
Notice
• The call charges calculated by CA Call Accounting are only estimates. The calculated charges maydiffer from the actual charges billed by your telephone company.
Note
• The number of SMDR records that can be stored is 100,000. If the memory becomes full, the oldestSMDR record will be overwritten each time a new SMDR record is received.
• A call charge of up to 7 digits is shown for each call, and the total can consist of up to 17 digits, including
whole numbers (max. 10 digits), the decimal point, and a preprogrammed number of decimal digits(max. 6 digits). If the call charge exceeds the maximum number of digits, considering that the decimal
point does not move, all numbers will be replaced by nines. For example, if the number of decimal
places is set to 3, the maximum call charge will be calculated as 9 999.999, even if the actual charge
exceeds this.
The number of decimal digits can be programmed via the web client. Go to Options ® Other
Settings ® Currency and Decimal Places Setting.
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3 System Requirements
CA Call Accounting Web Server The table below summarises the minimum and recommended requirements for running the web server.
Minimum Recommended
CPU 1.0 GHz Intel® Pentium®/Celeron®
processor or comparable CPU
Intel Core™ 2 Duo/3.2 GHz Intel
Pentium/Celeron processor or
comparable CPU
RAM 256 MB (1024 MB for Windows Vista) 2048 MB
OS Microsoft® Windows Vista®
Windows XP Professional
Windows Server ® 2003 Standard Edition
Windows Vista
Windows XP Professional
Windows Server 2003 Standard Edition
Hard Disk 1.5 GB available space 10 GB available space
Video
Resolution1024 ´ 768 1024 ´ 768
Interface 10Base-T, RS-232C 100Base-T, RS-232C
CA Call Accounting Web Client
The table below summarises the minimum and recommended requirements for running the web client.
Minimum Recommended
CPU 1.0 GHz Intel Pentium/Celeronprocessor or comparable CPU
Intel Core™ 2 Duo/3.2 GHz IntelPentium/Celeron processor or
comparable CPU
RAM 256 MB (1024 MB for Windows Vista) 2048 MB
OS Windows XP Professional
Windows XP Home Edition
Windows Vista
Windows XP Professional
Windows XP Home Edition
Windows Vista
Hard Disk 1.5 GB available space 10 GB available space
Video
Resolution1024 ´ 768 1024 ´ 768
Interface 10Base-T 100Base-T
Microsoft Internet Explorer ® is recommended for using the web client.
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4 CA Call Accounting Web Server Installation
4.1 Installing and Starting the CA Call AccountingWeb Server
Note
• When you start the CA Call Accounting installer, make sure you are logged in to an account that hasadministrator privileges.
• The use of this Software may be limited under the terms of the license agreement for your system.Please confirm the terms of your license before using this Software.
1. Double-click “Setup.exe”, and follow the on-screen guidance.
When installation has finished, the CA Call Accounting web server starts automatically.
2. In the Language Selection dialogue box, select your preferred language.
3. In the Terms and Conditions dialogue box, read over the conditions. If you agree to the conditions, selectthe I agree to the above conditions check box, and then click OK.
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4.1 Installing and Starting the CA Call Accounting Web Server
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The web server main screen is displayed.
Note
• The CA Call Accounting web server runs as a Windows service. After you configure the web server settings, you do not need to start the CA Call Accounting application or log in to Windows to start the
web server.
• The SMDR type assigned in PBXs has to be “Type A”.In addition, the SMDR date format assigned in PBXs and the CA Call Accounting server has to be the
same.
This setting can be programmed via the web server: Go to Options ® SMDR ® SMDR Format.
• You must programme the charge rates and currency before connecting a PBX. This is because thecall charge is calculated when call information is sent from the PBX.
These settings can be programmed via the web client: Go to Options ® Call Charge Settings, and
Options ® Other Settings ® Currency and Decimal Places Setting.
• To use a language other than those available during installation, please contact your dealer for serviceoptions.
4.2 Uninstalling CA Call Accounting Web Server 1. To uninstall the CA Call Accounting web server, perform one of the following procedures.
• On the Start menu, point to All Programs ® Panasonic ® CA Call Account, and select UninstallCA Call Account.
• From the Control Panel, double-click Add or Remove Programs, select CA Call Account, and thenclick Remove.
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4.2 Uninstalling CA Call Accounting Web Server
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Quick Reference Guide 13
Notes
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1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
PSQX4961YA
Copyright:
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use
only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
System Networks Co., Ltd.
Panasonic System Networks Co., Ltd. 2008
KK1108MP1020