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    Model No. KX-NCP SeriesKX-TDE SeriesKX-TDA Series

    CA Call Accounting

    Quick Reference Guide

    Thank you for purchasing this Panasonic product.

    Please read this manual carefully before using this product and save this manual for future use.

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    Introduction

    CA Call Accounting is a web-based application that lets you view the call history and estimated call chargesfor calls made from connected Panasonic PBXs. By installing the CA Call Accounting web server on a PC, you

    can access CA Call Accounting from any PC.

    About the Quick Reference Guide

    This Quick Reference Guide is designed to serve as an overview of the features, setup and installation of 

    CA Call Accounting.

    The Quick Reference Guide is divided into the following sections:

    1 Specifications

    This section provides general information about the features in CA Call Accounting.

    2 System Connection Diagram

    This section shows how CA Call Accounting fits into your network.

    3 System Requirements

    This section provides the minimum and recommended system requirements for installing the CA Call

     Accounting web server on a PC, and the requirements for a PC used to access CA Call Accounting

    via a web browser.

    4 CA Call Accounting Web Server Installation

    This section explains how to install and uninstall the CA Call Accounting web server.

    5 CA Call Accounting Web Client

    This section explains how to access CA Call Accounting from a web browser.

    Trademarks

    • Microsoft, Internet Explorer, Windows, Windows Server and Windows Vista are either registeredtrademarks or trademarks of Microsoft Corporation in the United States and/or other countries.• Intel, Celeron, Intel Core and Pentium are trademarks of Intel Corporation in the U.S. and other countries.•  All other trademarks identified herein are the property of their respective owners.• Microsoft product screen shots reprinted with permission from Microsoft Corporation.

    2 Quick Reference Guide

    Introduction

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    Important InformationCA Call Account stores the following sensitive information:

    • Phonebook data (user information)• Settings and call charge information• SMDR passwords for PBXs• User account information•  Access logsIn order to prevent data theft and leakage, we recommend the following:

    • Securely erase all sensitive data when transferring or disposing of the computer.• Do not leave the computer unattended while the software is running, and set a password-protected

    screensaver to activate after your computer has been idle for a set amount of time.

    • Carefully manage access to the computer, and limit access to your local network only.• Periodically change the passwords for user accounts.• Set a login password that is at least 5 characters long, and contains a combination of letters and numbers.

    • Make sure to confirm and update access privileges when users change computers.• Use Windows Update to keep your system up-to-date with the latest software patches.

    Notice

    • This software is a trial version, valid until 30 June 2009. If you would like to purchase the software,contact your dealer.

    • If you exit CA Call Accounting, the SMDR data will be accumulated on the PBX. However, there is alimit to the amount of data that can be stored on the PBX. For details, refer to the PBX documentation.

    • The contents and design of the software are subject to change without notice.

    Quick Reference Guide 3

    Introduction

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    Table of Contents1 Specifications ...........................................................................................5

    2 System Connection Diagram ..................................................................8

    3 System Requirements .............................................................................9

    4 CA Call Accounting Web Server Installation .......................................104.1 Installing and Starting the CA Call Accounting Web Server .......................................104.2 Uninstalling CA Call Accounting Web Server ..............................................................11

    5 CA Call Accounting Web Client ............................................................125.1 Starting the CA Call Accounting Web Client ................................................................12

    4 Quick Reference Guide

    Table of Contents

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    1 Specifications

    FeaturesCall Accounting

    CA Call Accounting lets you search for and view the call history of extensions on all connected PBXs. It also

    calculates the estimated call charges.

    CA Call Accounting uses a web-based, server-client model.

    • CA Call Accounting Web Server On the server, you can configure settings such as PBX connections, alert settings, and SMDR auto-save

    settings.

    You can also add, edit and delete user accounts for the web client.

    The web server can connect up to 9 PBXs: 1 PBX using an RS-232C connection, and up to 8 PBXs using

    a LAN connection. The following table shows which types of PBXs can be connected through which types

    of connections.

    PBX RS-232C LAN

    KX-TDA   ü

    KX-TDE100/200   ü MPR version 2.01 or later 

    KX-TDE600   ü MPR version 3.00 or later 

    KX-NCP   ü MPR version 2.00 or later 

    ü: Supported

    Quick Reference Guide 5

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    • CA Call Accounting Web ClientOn the client, you can search for, view, print and save call information. You can also configure the call

    charge settings. Because the client application is accessed with a web browser, you can access it from

    anywhere on the network.

    Emergency Call Alert

    When an extension user dials an emergency number, an alert window is displayed, and a sound is optionally

    played on the server PC.

    You can configure the following settings on the server:

    • The alert window’s appearance• The sound to play, how long it is played, etc.• Emergency numbers

    6 Quick Reference Guide

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    Wake-up Call Alert

    When a “Timed Reminder” or “No Answer” for an extension is activated, a notification window is displayed and

    a sound is optionally on the server PC.

    You can configure the following settings on the server:

    • The notification window's appearance• The sound to play, how long it is played, etc.

    Charge Calculation

    CA Call Accounting calculates phone call charges based on your charge settings. You can configure up to 4

    charge tables for each PBX. Each charge table lets you specify a variety of conditions in order to accurately

    calculate call charges.

    On the web client, you can customise the charge settings for the criteria below:

    • Time of day (peak, off-peak, economy)• Leading digits of the phone number (for long distance calls, international calls, etc.)• Trunk• Holidays

    For more information about how call charges are calculated and how to programme the charge tables, see the

    help.

    Notice

    • The call charges calculated by CA Call Accounting are only estimates. The calculated charges maydiffer from the actual charges billed by your telephone company.

    Note

    • The number of SMDR records that can be stored is 100,000. If the memory becomes full, the oldestSMDR record will be overwritten each time a new SMDR record is received.

    •  A call charge of up to 7 digits is shown for each call, and the total can consist of up to 17 digits, including

    whole numbers (max. 10 digits), the decimal point, and a preprogrammed number of decimal digits(max. 6 digits). If the call charge exceeds the maximum number of digits, considering that the decimal

    point does not move, all numbers will be replaced by nines. For example, if the number of decimal

    places is set to 3, the maximum call charge will be calculated as 9 999.999, even if the actual charge

    exceeds this.

    The number of decimal digits can be programmed via the web client. Go to Options ® Other 

    Settings ® Currency and Decimal Places Setting.

    Quick Reference Guide 7

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    3 System Requirements

    CA Call Accounting Web Server The table below summarises the minimum and recommended requirements for running the web server.

    Minimum Recommended

    CPU 1.0 GHz Intel® Pentium®/Celeron®

    processor or comparable CPU

    Intel Core™ 2 Duo/3.2 GHz Intel

    Pentium/Celeron processor or 

    comparable CPU

    RAM 256 MB (1024 MB for Windows Vista) 2048 MB

    OS Microsoft® Windows Vista®

    Windows XP Professional

    Windows Server ® 2003 Standard Edition

    Windows Vista

    Windows XP Professional

    Windows Server 2003 Standard Edition

    Hard Disk 1.5 GB available space 10 GB available space

    Video

    Resolution1024 ´ 768 1024 ´ 768

    Interface 10Base-T, RS-232C 100Base-T, RS-232C

    CA Call Accounting Web Client

    The table below summarises the minimum and recommended requirements for running the web client.

    Minimum Recommended

    CPU 1.0 GHz Intel Pentium/Celeronprocessor or comparable CPU

    Intel Core™ 2 Duo/3.2 GHz IntelPentium/Celeron processor or 

    comparable CPU

    RAM 256 MB (1024 MB for Windows Vista) 2048 MB

    OS Windows XP Professional

    Windows XP Home Edition

    Windows Vista

    Windows XP Professional

    Windows XP Home Edition

    Windows Vista

    Hard Disk 1.5 GB available space 10 GB available space

    Video

    Resolution1024 ´ 768 1024 ´ 768

    Interface 10Base-T 100Base-T

    Microsoft Internet Explorer ® is recommended for using the web client.

    Quick Reference Guide 9

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    4 CA Call Accounting Web Server Installation

    4.1 Installing and Starting the CA Call AccountingWeb Server 

    Note

    • When you start the CA Call Accounting installer, make sure you are logged in to an account that hasadministrator privileges.

    • The use of this Software may be limited under the terms of the license agreement for your system.Please confirm the terms of your license before using this Software.

    1. Double-click “Setup.exe”, and follow the on-screen guidance.

    When installation has finished, the CA Call Accounting web server starts automatically.

    2. In the Language Selection dialogue box, select your preferred language.

    3. In the Terms and Conditions dialogue box, read over the conditions. If you agree to the conditions, selectthe I agree to the above conditions check box, and then click OK.

    10 Quick Reference Guide

    4.1 Installing and Starting the CA Call Accounting Web Server 

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    The web server main screen is displayed.

    Note

    • The CA Call Accounting web server runs as a Windows service. After you configure the web server settings, you do not need to start the CA Call Accounting application or log in to Windows to start the

    web server.

    • The SMDR type assigned in PBXs has to be “Type A”.In addition, the SMDR date format assigned in PBXs and the CA Call Accounting server has to be the

    same.

    This setting can be programmed via the web server: Go to Options ® SMDR ® SMDR Format.

    • You must programme the charge rates and currency before connecting a PBX. This is because thecall charge is calculated when call information is sent from the PBX.

    These settings can be programmed via the web client: Go to Options ® Call Charge Settings, and

    Options ® Other Settings ® Currency and Decimal Places Setting.

    • To use a language other than those available during installation, please contact your dealer for serviceoptions.

    4.2 Uninstalling CA Call Accounting Web Server 1. To uninstall the CA Call Accounting web server, perform one of the following procedures.

    • On the Start menu, point to All Programs ® Panasonic ® CA Call Account, and select UninstallCA Call Account.

    • From the Control Panel, double-click Add or Remove Programs, select CA Call Account, and thenclick Remove.

    Quick Reference Guide 11

    4.2 Uninstalling CA Call Accounting Web Server 

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    Quick Reference Guide 13

    Notes

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    1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

    PSQX4961YA

    Copyright:

    This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use

    only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic

    System Networks Co., Ltd.

    Panasonic System Networks Co., Ltd. 2008

    KK1108MP1020