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CA Application Performance Management r9.x Professional Exam (CAT-100)

Study Guide Version 1.4

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CA Application Performance Management r9.x Professional Exam Study Guide

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Table of Contents

Table of Contents ......................................................................................................... i

1 Exam Information ................................................................................................... 1

2 Areas for Study ...................................................................................................... 2

3 Sample Certification Exam Questions ................................................................. 6


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1 Exam Information

The CA Technologies Certification Program is designed to measure your skills, knowledge, and expertise in managing, administering, installing, configuring and implementing select CA Technologies products for complete and optimized IT solutions. With CA certifications, management teams will have peace of mind that knowledgeable professionals are handling their CA Technologies applications. Proctored by a third party vendor, KryterionOnline, CA Technologies certifications objectively validate the competencies of a project team – whether that team is your in-house staff, CA Technologies Professional Services, or a CA Technologies partner. The aim of this document is to help you prepare for the CA Application Performance Management r9.x Professional Certification Exam. Make sure that you familiarize yourself with the content areas tested. Your best path to success is to attend the exam prep course(s). You may also find it helpful to review the product documentation at https://support.ca.com and to participate in CA Global User Community forums at https://communities.ca.com. The experience gained from taking courses and using the product will help you:

Gain a comprehensive understanding of the product or solution

Increase the likelihood of passing the exam on your first attempt

The Exam Experience You can register to take an online proctored exam from your home or office using Kryterion’s Online Proctoring (OLP) Services, or you can take an on-site proctored exam at a Kryterion testing center. If you choose to take an online proctored exam, you will need Internet access, an external web camera, and a computer that meets specific hardware and software requirements. For answers to frequently asked questions about registering for exams, locations, on-site and virtual proctoring, OLP equipment requirements, cancellation and re-scheduling policies and more, read our FAQs at http://www.ca.com/us/education/accreditations/certifications/certification-faq.aspx. CA employees may also go here for more information: https://one.ca.com/education/certification

Professional Exam Details Product release: Major release listed in the title; Includes subsequent point releases

Recertification: There is no annual requirement to recertify for the same release of a product. For each major product release, an updated exam will be available for recertification.

Number of items = 50

Item types = Multiple choice, including multiple response questions

Time to complete test: 90 minutes

Passing score is 70%

Attempts Permitted: You may register for your first retake immediately. For subsequent retakes you are required to wait at least thirty (30) calendar days from the date of your last attempt. Read the online FAQs for details.

https://support.ca.com/

https://communities.ca.com/

http://www.ca.com/us/education/accreditations/certifications/certification-faq.aspx

https://one.ca.com/education/certification

http://www.ca.com/us/education/accreditations/certifications/certification-faq.aspx


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2 Areas for Study

Information from a variety of sources can represent the body of knowledge covered by the exam.

Figure 1. Learning path and body of knowledge

Search the CA Education Portal for courses covering the latest product releases, as they may not have been available at the time of this document posting:

o Partners & Customers look here: http://education.ca.com o Employees look here: https://learn.ca.com/

Visit us online for documentation, Communities, and more here: https://support.ca.com Register for the exam here: www.webassessor.com/catechnologies/index.html

support.ca.com

Prior Knowledge

Green Books Green Papers

Best Practices

communities.ca.com

Use Cases & Scenarios Practical Application of

Course Concepts CA Tech Insider

Experience

CA APM 9.5 Foundations for the End User 200 44APF20351 Three (3) Days

OnDemand CA APM 9.5 Monitoring End User Experience 200 12APF20030 Eight (8) Hours

OnDemand CA APM 9.5 Foundations for the End User 200 12APF20010 Twelve (12) Hours

OR

CA APM 9.5 Foundations for Administrators 200 44APF20341 Two (2) Days

OnDemand CA APM 9.5 Foundations for Administrators 200 44APF20020 Eight (8) Hours

OR

http://education.ca.com/

https://learn.ca.com/

https://support.ca.com/

http://www.webassessor.com/catechnologies/index.html

http://www.webassessor.com/catechnologies/index.html


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Table 1. Exam Objectives

Exam objectives as they map to related courseware and the body of knowledge, including percentage of exam devoted to topics.

Exam Objectives Related Content Exam Focus

Understanding Application Performance Management Using CA APM

CA APM 9.5 Foundations for the End User 200 (44APF20351) OR OnDemand CA APM 9.5 Foundations for the End User 200 (12APF20010) Describe Application Performance Management Using CA APM

6%

Measuring Web Application Performance Using CA Introscope Metrics

CA APM 9.5 Foundations for the End User 200 (44APF20351) OR OnDemand CA APM 9.5 Foundations for the End User 200 12APF20010 Measure Web Application Performance Using CA Introscope Metrics

6%

Analyzing Application Performance in the WebView Workstation

CA APM 9.5 Foundations for the End User 200 (44APF20351) OR OnDemand CA APM 9.5 Foundations for the End User 200 (12APF20010) Analyze Application Performance in the WebView Workstation

Trace the Cause of an Event with the Transaction Tracer

Analyze Metrics and Application Performance in the Investigator

Trace the Root Cause of Performance Problems

Query Historical Events in the Historical Event Viewer

16%

Creating Metric Groupings CA APM 9.5 Foundations for the End User 200 (44APF20351) OR OnDemand CA APM 9.5 Foundations for the End User 200 (12APF20010) Create Metric Groupings

4%

Creating Alerts and Actions CA APM 9.5 Foundations for the End User 200 (44APF20351) OR OnDemand CA APM 9.5 Foundations for the End User 200 (12APF20010) Create Alerts and Actions

4%

Creating Custom Dashboards CA APM 9.5 Foundations for the End User 200 (44APF20351) OR OnDemand CA APM 9.5 Foundations for the End User 200 (12APF20010) Create Custom Dashboards

4%

Generating Reports on Application Performance

CA APM 9.5 Foundations for the End User 200 (44APF20351) OR OnDemand CA APM 9.5 Foundations for the End User 200 (12APF20010) Generate Reports on Application Performance

2%


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Creating Calculators CA APM 9.5 Foundations for Administrators 200 (44APF20341) OR OnDemand CA APM 9.5 Foundations for Administrators 200 (12APF20020) Create Calculators

2%

Creating Simple PBDs CA APM 9.5 Foundations for Administrators 200 (44APF20341) OR OnDemand CA APM 9.5 Foundations for Administrators 200 (12APF20020) Create Simple PBDs

2%

Creating Advanced PBDs CA APM 9.5 Foundations for Administrators 200 (44APF20341) OR OnDemand CA APM 9.5 Foundations for Administrators 200 (12APF20020) Create Advanced PBDs

4%

Creating URL Groups CA APM 9.5 Foundations for Administrators 200 (44APF20341) OR OnDemand CA APM 9.5 Foundations for Administrators 200 (12APF20020) Create URL Groups

2%

Creating EPAgents CA APM 9.5 Foundations for Administrators 200 (44APF20341) OR OnDemand CA APM 9.5 Foundations for Administrators 200 (12APF20020) Create EPAgents

4%

Understanding EM Architecture, Performance, and Resource Optimization

CA APM 9.5 Foundations for Administrators 200 (44APF20341) OR OnDemand CA APM 9.5 Foundations for Administrators 200 (12APF20020) Describe EM Architecture, Performance, and Resource Optimization

4%

Installing CA APM CA APM 9.5 Foundations for Administrators 200 (44APF20341) OR OnDemand CA APM 9.5 Foundations for Administrators 200 (12APF20020) Install CA APM

2%

Defining Domains, Applications, Business Services, and Security

OnDemand CA APM 9.5 Monitoring End User Experience 200 (12APF20030) Define Domains, Applications, Business Services, and Security

6%

Recording Transactions Manually

OnDemand CA APM 9.5 Monitoring End User Experience 200 (12APF20030) Record Transactions Manually

6%

Defining Defect, Incident, and Impact Levels

OnDemand CA APM 9.5 Monitoring End User Experience 200 (12APF20030) Define Defect, Incident, and Impact Levels

6%

Analyzing Incident Reports OnDemand CA APM 9.5 Monitoring End User Experience 200 (12APF20030) Analyze Incident Reports

4%

Understanding CA APM LeakHunter

Documentation at support.ca.com, Field Experience Describe CA APM LeakHunter

2%


5


Understanding the GC Monitor Node

Documentation at support.ca.com, Field Experience Describe the GC Monitor Node

2%

Understanding CA APM Integration with CA NetQoS Performance Center

Documentation at support.ca.com, Field Experience Describe CA APM Integration with CA NetQoS Performance Center

2%

Troubleshooting CA APM Documentation at support.ca.com, Field Experience Troubleshoot CA APM

2%

Understanding CA APM Cross-Enterprise Features

Documentation at support.ca.com, Field Experience Describe CA APM Cross-Enterprise Features

2%

Understanding Deep Transaction Trace Visibility

Documentation at support.ca.com, Field Experience Describe Deep Transaction Trace Visibility

2%

Understanding Socket Grouping on the Application Triage Map

Documentation at support.ca.com, Field Experience Describe Socket Grouping on the Application Triage Map

2%

Understanding Transaction Impact Monitor (TIM) as Software

Documentation at support.ca.com, Field Experience Describe Transaction Impact Monitor (TIM) as Software

2%


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3 Sample Certification Exam Questions

These sample questions are very similar to the questions in the actual exam. Some questions may include several correct options. Question 1 Which statements about CA APM are TRUE? (Choose three) A. It enables you to quickly determine the source of performance problems. B. It provides reporting that is based on a small number of metrics using JasperReports. C. It measures the business value of the experience of each user, enabling users to establish service level

agreements (SLAs). D. It provides a deeper understanding of your near and long-term storage capacity needs and helps you to

optimize asset utilization. E. It enables you to conduct incident triage and root cause analysis across complex application environments and

associated infrastructure. Question 2 Which WebView/Workstation view enables you to view agent metrics? A. OneClick B. Investigator C. Transaction Trace D. User Configuration Question 3 Which characters are considered special when publishing a metric? (Choose two) A. / B. % C. : D. |


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Question 4 Which statement about data viewer types is TRUE? (Choose three) A. String viewers display a value as a line of text. B. Linear gauges display a thermometer-style gauge. C. Bar charts show the current data values as vertical bars. D. Dial meters depict the current values as positions on a half-round dial. E. Alert indicators display green, yellow, red, or gray colors to represent metric status. Question 5 In WebView, you can start a trace session for a transaction trace from the: A. Tools tab. B. Home tab. C. Console tab. D. Investigator tab. Question 6 Your application has been running for longer than a week. How does the Baseliner calculate the Application Overview heuristics for a Saturday? A. The Baseliner learns the data from scratch. B. The Baseliner compares the data to the previous half-hour window. C. The Baseliner compares the data to the same half-hour window of the previous day. D. The data available for each interval is compared with the data gathered from the same half-hour window from

all previous Saturdays.


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Question 7 What is the host name in this agent expression? ABServer\|WAS_Node\|AB_RealTime01 A. ABserver B. WAS Node C. AB_RealTime D. ABServer|WAS_Node|AB_Realtime01 Question 8 You are creating a Report Template for an incident that took place recently. For the metrics you include in the report, you want to visually mark the time period and the threshold values that were crossed. Which element type will enable you to do this? A. Table B. Graph C. Pie chart D. Bar chart Question 9 What is the main advantage of modifying the default metric set of an Introscope agent to monitor fewer classes?

A. The agent can report component activity at a more granular level. B. A modified metric set creates more visibility for the classes monitored. C. The agent can report Enterprise Java Bean (EJB) activity at a more granular level. D. Agent performance can be improved by minimizing the agent’s system overhead.


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Question 10 When using the directive TraceOneMethodIfFlagged, what determines the type of Metrics that will be generated? A. Tracer type B. Metric name C. Method name D. Tracer group name Question 11 Which keyword enables you to trace public methods on a set of flagged classes? A. TraceMethodNestIfFlagged B. TraceMethodStackIfFlagged C. TraceComplexMethodsIfFlagged D. TraceComplexDependenciesIfFlagged Question 12 EPAgents extract metrics using: A. Probe Builder. B. EPAgent plug-ins. C. Byte code instrumentation (BCI). D. Class or method instrumentation. Question 13 SmartStor tools can help you to: (Choose three) A. analyze a web server log file in Common format. B. perform a clean up after metric leaks and explosions. C. split a single Enterprise Manager into multiple Enterprise Managers. D. merge multiple Enterprise Managers into a single Enterprise Manager. E. update the MQMonitor.properties file with successfully and partially discovered queue managers.


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Question 14 Which port does the Enterprise Manager use to communicate with the APM PostgreSQL database? A. 5432 B. 5444 C. 8081 D. 8444 Question 15 The GC Heap metric category includes metrics that measure: (Choose three) A. the total size of the heap. B. the size of the heap in use. C. the time spent on the garbage collection task. D. the time it takes for the Collector to respond to the Manager of Managers (MOM). E. the time it takes to complete key internal processes, such as the data harvest cycle and SmartStor spooling. Question 16 The action which propagates definitions to all Transaction Impact Monitors (TIMs) in a domain is: A. Configure subnets. B. Synchronize all monitors. C. Promote transaction definitions. D. Configure automatic transaction recording.


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Question 17 What might cause a significant delay during CA APM startup? A. Deep inheritance B. Dynamic instrumentation C. Transaction trace sampling D. The Historical Query Viewer Question 18 Which CA APM feature automatically adds information to the transaction trace for troubleshooting? A. Leak Hunter B. Deep Inheritance C. Transaction Tracing D. Deep Transaction Trace Question 19 Why might you use the CA APM Cross-Enterprise extension? (Choose two) A. To monitor the customer experience (HTTP traffic) at a point between the client and the web server B. To access mainframe backend and trace transactions from distributed applications to mainframe CICS or IMS C. To monitor health metrics of critical mainframe components, including z/OS, TCP/IP, IBM WebSphere MQ, CA

Datacom, and IBM DB2 database subsystems D. To store business service and business transaction data, which is used in the Investigator application triage map

and for Customer Experience Manager (CEM) incidents and defects


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Question 20 Socket groups help you to reduce the number of socket calls and dependencies that are displayed to users in the application triage map. When you right-click a socket group, which tasks can you perform? (Choose four) A. Monitor the alerts on individual hosts in the Alert Editor. B. Merge sockets involved in different business transactions. C. View location metrics for socket groups in the Alert Editor. D. View group definitions in the Triage Map Groups management module. E. View socket locations and agents that are reporting data for an application in the Locations table. F. Drill down into the metrics that are collected from agents to correct problems in the Metric Browser.


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Answers Question 1 = A, C, and E Question 2 = B Question 3 = C and D Question 4 = A, D, and E Question 5 = A Question 6 = D Question 7 = A Question 8 = B Question 9 = D Question 10 = A Question 11 = C Question 12 = B Question 13 = B, C, and D Question 14 = A Question 15 = A, B, and C Question 16 = B Question 17 = A Question 18 = D Question 19 = C and D Question 20 = A, D, E, and F

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