7/28/2019 CA APM Cloud Monitor

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APM Cloud Monitor for leading-edge website and applicaon performance monitoring

Fact sheet

Over60+websitemonitoringstaons 

worldwide in 40 countries

Nosoware,upandrunningin5minutes

Real Browser Monitoring

Funconaltests(websitemonitoringscripts)

16protocols:HTTP(S),DNS,FTP,...

APIandwebservices(cloud)monitoring

Maintenanceslotssupport

Alertescalaon

Fullyfeaturedreporngtools

SLAcompliancereports

Root cause analysis

FullyfeaturedwebsitemonitoringAPI 

forseamlessintegraon

8SMSgatewayswith5providers

Alerng triggers

Alltriggersarefullycongurableinconsole

Absenceofcontentinpageorle

Presenceofcontentinpageorle

Content matching on strings or regular

expressions

WhenServiceremainsdown,reminderscan

besentatcongurableperiods

WhenServiceisupagainnocaoncan 

be sent

When service remains down for a longer

period,analternavecontactcanbealerted

Allme-outerrorsarecheckedfroma 

secondlocaontopreventfalseposives

Protocols

Webprotocols:HTTP(S),includingredirects,

compression,useragents,etc.

Filetransferprotocols:FTP(S),SFTP,  

TFTP,SCP

Nameserviceprotocols:DNS,Domain

Directoryserviceprotocols:LDAP(S)

Emailprotocols:POP3,IMAP,SMTP

Networklevelchecks:ping,TCPconnect

Otherprotocols:SIP,XMPP

Username/passwordauthencaonon 

all(applicable)protocols

NTLMandformbasedauthencaon 

support

Redirectsupport

CustomerHTTPheadersinjeconand

matching

Contentcheck:stringorregularexpression

POSTandGETparameters

Clientcercatesauthencaon

Emailfullcirclechecks

IPv6support

SSLcercateexpiraonchecks

Public Status (Health) Pages

Transparentcommunicaontoyouraudience

Updatedlivewiththelatestmonitoringresults

Interacvecharts

InsertstatusupdatesinthePSPviatheportal

Importstatusupdatesautomacallyfrom

RSSfeeds

HostedintheAmazonCloud(EC2,S3)for

scalability and availability

Includesavailabilityandperformancecharts

persubsystem

Automac(outgoing)RSSfeed Historyof7days

Congurableunderyourowndomain

(CNAME),e.g.status.yourdomain.com

Available when the monitored site is not

CustomdesignusingCSS/HTMLtemplates

Reporng

Reporngcanbeconguredintheconsole

Stascs/reportsperhour,day,week,monthandyearonavailabilityandresponse

mes

OndemandPDFreportgeneraon;reports

canbecreatedatanyme

PDFreportssentbyemailondaily,weekly,  

monthly basis

RawdatacanbedownloadedasExcel,CSV,

XML

ChartsareavailableasPNGorinteracve  

Flashobjects Rawdataisavailablefor30days

Root cause analysis details are available

48 hours

Stascaldataisavailableforatleast1year

Funconal tests (scripng)

Mul-stepfunconalandperformance 

tesng

SupportforJMeterandBadboyleformats

ConversionscriptfromLoadRunneravailable

RecordinginBadboyorjMeter

Upto40scriptsteps

Upto2MBtransferperfunconaltest

ScriptscanbeuploadedviaBadboyor

directly in the console

Scriptfrequency5-60minutes

User management

UserManagementcanbecongured 

in the consoleExtra users can be added which each have

accesstopartsofthemonitoringdata

Unlimited view accounts for sharing

selectedreports

Mulpleaccountformasteraccess

7/28/2019 CA APM Cloud Monitor

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Performance dashboard

Dashboardiscongurableintheconsole

Extensiveseleconofperformanceand 

upmecharts

Theaggregatedresultsofthe(test)scripts

areshownonthetopleveldashboard

Thedashboardcontainsrealme 

informaonwithaviewperdayandhour,  

anddrilldowncapability

Showcolorsonthedashboardwhichare

denedbycongurableSLAinput: 

(e.g.100-99%=green,98-99%=yellow,

under98%=red)

Thedashboardshowstheavailabilitygure

of the day for each of the monitors

Security

Accesstotheportalisprotectedbyuser-

nameandpassword

AccesstotheAPIisprotectedbyusername

andpasswordortoken

SSLsecurityisavailableforportalandAPI

access

Online tools

Websitecheckfrom10locaonsworldwide

Pingfromover50locaonsworldwide

OnlineTraceroute

DNSanalysisandperformancecheckfrom 

3locaons

Root Cause Analysis

Thetoolgivesdetailedinsightinproblems

and incidents

Duringanincidentthetoolshowsthesteps 

ofthescriptsthatwere(not)completed

Ascreenshotismadeaeramonitoris 

triggered

Tracerouteofoneormorestaonsaer  

a monitor is triggered

RawHTMLisavailablewhenanerroroccurs

ADNSanalysisismadeaeramonitoris 

triggered

Adomainanalysisismadeaeramonitor 

is triggered

APMCloudMonitoroersarangeofproductservicesandfeaturesdependingonthesizeofyourcompany.

hp://cloudmonitor.ca.com/plans_price.php

Plans & pricing

Fact sheet

Nocaons

Congurablealerttext,perchanneltype, 

perchannel,andperchannelgroup

Generalalertsengscanbecongured 

in the console

Alert windows can be set for all channels

Alertwindowscanbesetpermonitor

DuringIncidentsalertscanbeswitched 

omanually

Supportforalertsviaemail,text/SMS,

phone,XMPP/Jabber,pager,RSSFeed,

SNMPtrap

Alerts can be forwarded to a web service

(API)

Workschedulecanbedenedpercontact

Contactscanbegrouped

Escalaonscanbedenedincontactgroups

Deliveryofalertsislogged(whereavailable)

Real Browser Monitoring

Accuratelymeasuretheperformanceof 

real browser visits

Pinpointperformanceissuesusingan 

actual browser

Waterfall chart of all elements loading

Snapshotsofthepageloading

Fromover30countriesworldwide

JavaScripterrordetecon(Chrome)

Browserprolessupported:Chrome8,

InternetExplorer6,7,8,Safari4,Firefox3.6

Customueragentidencaon

Contentcheck:stringorregularexpression

IPv6support

Seleniumscripng(comingsoon)

Monitoring console

Monitorfrequencyadaptableto 

every1-60minutes

Custommonitoringlocaonsandcountries

Schedulerecurringandone-me 

maintenance slots in advance

Time-outandperformancethresholds 

canbedened

Deneredireconlimit,HTTPcompression, 

user-agent,etc.

Organise monitors using folders and tags