c metrics capability-and_value
TRANSCRIPT
Capability & Value
Presentation to Netezza BreakfastTim Conway, Director, C-Metrics
Tuesday 13 April 2010
E: [email protected] M: 0410 628 655 W: www.c-metrics.com
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Topics
• C-Metrics
• Capability?
• Capability measurement
• Changing the game – Netezza
• Success and irrelevance
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C-Metrics
• Aim: – measure the reputation of all organisations through
objective, evidentiary assessment of delivery and performance linked to KPIs of quality, capability maturity, commercial viability, risk management expertise and experience in handling similar projects
• Benefit: – better project outcomes by enabling purchasers and
providers to identify, understand and combine their strengths to overcome their weaknesses
• How? – by objectively measuring Competencies, Capabilities,
Culture, Compliance and Commercial viability in the context of project Complexity
Symmetrical Assessment3
Capability
‘ca!pa!bil!i!ty’ – noun, plural: -ties.
1.the quality of being capable; capacity; ability: His capability was unquestionable.
2.the ability to undergo or be affected by a given treatment or action: the capability of glass in resisting heat
3.Usually, capabilities. qualities, abilities, features, etc., that can be used or developed; potential: Though dilapidated, the house has great capabilities.
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Capabilities: current
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…and coming
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Let’s look at a project...
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The Purchaser’s Capabilities
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So, a Provider is chosen...
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When it comes to
delivery…
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When it comes to
delivery…
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When it comes to
delivery…
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When it comes to
delivery…
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Reputation & Opinion
Markets
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An Enterprise Model
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The vision…
“X has a rating of R in the delivery of P level programs”
“X is capable of delivering V value in Class 3 projects”
A single rating = a snapshot; multiple ratings over time measure business improvement and delivery performance 17
Reference Standards &
Methodologies• ISO 9000 – Quality (for business management
systems)• PRINCE2; PMBOK – project management• ISO 31000 – Risk management• ISO 20000; ITIL – Operational management• ISO 14001 – Environmental management• AS 4801 – OH&S management• P3M3/CMM – capability maturity
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Assessing capability measures value
To achieve “the best value for money” you need to assess capability…
…capability in the actual delivery of a project
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Game changing
• “…changing the game…”–New capability–Ultra-performance in existing
capability• Netezza changes the game!
Context: “drowning in data, but starving for knowledge!”
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The D I K I W Model
“Where is the Life we have lost in living?
Where is the wisdom we have lost in knowledge?
Where is the knowledge we have lost in information?”
T.S. Eliot, Choruses from The Rock (1934)
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We change the game when innovation accelerates our
rise up the pyramid, and wisdom enables us to apply knowledge to achieve our
objective, faster and better
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Netezza’s Value
• Faster, better business intelligence capability
• Reactive Proactive23
Finally, irrelevance!
• Success is a curse!
– The corollary of Moore’s Law?
• Higher and higher expectations
– the better ICT becomes, the less we notice it...until it’s suddenly not there!
• The challenge to be noticed…and it’s a big challenge!
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Thank you
Email: [email protected]: 0410 628 655 Web: www.c-metrics.com
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