byker community trust - bridging the gap newcastle
TRANSCRIPT
15 April 2023
Newcastle City Council
• Stock Transfer July 2012
• Grade II* Listed
• Individually designed estate
• 2000 properties, commercial & land
Different to other stock transfers because…
15 April 2023
Erskine’s vision was to built for the returning community…
• Design features
• District Heating System
• Schools and play areas
• Hobby Rooms
• Viewing Areas
• Shops
• Communal Space
• Horticulture
15 April 2023
…and in the 2000’s
15 April 2023
But time and social politics took their toll…
• Lack of Investment
• High density
• Charges for services
• Listed features .v. Lifestyle
• Over supply / vulnerability
• Asylum Seekers
15 April 2023
…then there was me and “The New Approach”!
• ?• Who?
• What?
• When?
• Where?
• Why?
• How?
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Who?
• CEO and Board
• Newcastle City Council
• Your Homes Newcastle
• BCT Team
• Strategic Partners
• Shareholders
• Contractors/Suppliers
…and of course the living spirit within Byker and its community
15 April 2023
What?
• Bottom up approach
• Reinvigorate a thriving mixed community
• 20% BME – 29 different languages
• Restore community pride and status
• Put Byker on the map
15 April 2023
Index of Multiple Deprivation (32,482 Super Output Areas)
Income 3%Employment 2%Health 1%Education Skills and Training 3%Overall 2%
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When?
• Start from Day 1 & Action Plan the year ahead
• Do things differently
• Live the Brand and Culture
• Make every day about our Mission, Vision and Values
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Where?
• Do everything in Byker
• Be based in the centre of the action
• Utilise the community offerings
• Recognise the diverse community
• Not 1 size fits all approach
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Why?
• Social Indices
• Poverty and deprivation
• Lost generations
• Learning to
• Learning how to ‘BE’
15 April 2023
How… its all about ‘be’ing
• Visible
• Available
• Ready to listen
• Responsive and ready to act
• Role models
• Agile
• Robust and resilient
• Provocative
• Supportive
• Encouraging
• Authentic relationships and
…teaching people how to ‘be’lieve in themselves and to ‘be’ the best they can ‘be’
15 April 2023
Start as you mean to go on…• Get the right people on the bus
• Don’t do things to people, do it with them
• Let the community drive the bus
• Let the community be involved in developing their own;• Community Engagement Strategy• Equality and Diversity Strategy• Communications and Marketing Strategy• Local Procurement Strategy
• Continuously building relationships and
• Always keep momentum
15 April 2023
What the Byker Community asked for…
• Two Way Engagement Intensive / Face to Face
• Developing insight Interpersonal relationships / open communication channels.
• Capacity Building Help for individuals and groups to overcome barriers
Support individuals into confidence & personal growth
• Empowerment Encourage & Enable people
to influence and take ownership of the direction of the community & services
‘Be agile, adapt, mature and evolve.
15 April 2023
Action Plans Deliver!
• What gets measured gets done
• Customers like them
• They are easy to understand
• They map progress
• They evidence achievement
Achieved
On Track
Not Complete
Awaiting Action
15 April 2023
Progress 2.5 yrs on…• Business
• Investment Plan
• Community Journey
• Added Value Log
Safeguarding Apprenticeships 28
New Apprenticeships 22
New Vacancies 6
Safeguarding Local Jobs 5
Progression to employment under 6 months 14
Progression into employment over 6 months 10
Total 84
15 April 2023
Our journey has started…• Community Based to Community led
• 10 Year Business Plan (Approx £48m over 10 years currently commited)
• Customer Excellence Standard
• Value for Money
Underpinned currently by…
• Board & Staff
• Tenant Scrutiny / TPAS
• Participatory Budget Scheme
• Customer Communications Group
• TARAs
• Various Diverse Groups
• Capacity Building and growing