buzzient social business transformation
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Buzzient on Social Business TransformationTRANSCRIPT
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Social Business Transformation
Buzzientwww.buzzient.com
Timothy B. Jones, [email protected]
@tbjbuzzient
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A long time ago in a galaxy far, far away...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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Ok, how about right now?
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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2 Billion Social Users
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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Enterprise Applications Are Not Social
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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Enterprise Users Don’t Use Social Platforms
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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Result: 2 Billion Invisible “Rebels”
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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To Reach Them, Transform Your
Enterprise To A Social Business
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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Social Business Basics
• Analytics
• Integration
• Engagement
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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Analytics Like This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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...Not This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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Integration Like This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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...Not This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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Engagement Like This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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...Not This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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What does Social Business
Transformation Look Like?
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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17
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No Really, What Happens?
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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Apps => Social Apps
Prospects => +2B
Phone => Social Channels
CRM=> CEM (Customer Engagement Management)
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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How Do I Do All This?
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Buzzient Makes Enterprises Social
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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• Extensive Experience with Enterprise Applications and Social Business
• Solutions for Oracle, Salesforce, Siebel, NetSuite, Zendesk, and other apps
• More Info available at www.buzzient.com
Buzzient
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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What Happens if I Don’t “Go Social”?
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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An Un-Social Enterprise Ends Badly
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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Thanks for Viewing!(All Star Wars imagery property of George Lucas, Skywalker Ranch, etc. So please don’t sue…)
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
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Social Business Transformation
Buzzientwww.buzzient
Timothy B. Jones, [email protected]
@tbjbuzzient