Duty of CareWhat you Need to Know

Jim Rovers, Vice President

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Program Overview

• What is Duty of Care?

• How Does Duty of Care Impact Business Travel?

• What Should You Have in Place to Support Business

Travellers?

• Implications of Not Fulfilling Your Obligations

AFIMAC © 2012 All rights reserved. Content reproduction strictly prohibited.www.afimac-global.com | 1.800.313.9170

What is Duty of Care?

Definition of Duty of Care

• Duty of Care is a requirement that a person act toward

others and the public with watchfulness, attention, caution

and prudence that a reasonable person in the

circumstances would. If a person's actions do not meet this

standard of care, then the acts are considered negligent,

and any damages resulting may be claimed in a lawsuit for

negligence.

AFIMAC © 2012 All rights reserved. Content reproduction strictly prohibited.www.afimac-global.com | 1.800.313.9170

How Does Duty of Care Impact Business Travel?

• General rule of thumb - if you have paid for it you are

responsible

• This means the company must take reasonable steps to

ensure travellers are well prepared, safe and secure

• If you are found negligent, you will be exposed to liability

AFIMAC © 2012 All rights reserved. Content reproduction strictly prohibited.www.afimac-global.com | 1.800.313.9170

What Should You Have In Place to Support Business Travellers?•Policies, procedures and protocols

•Pre-trip briefings and guidance

•Journey management and travel tracking

•Ability to communicate

•Security measures

•Medical support

•Ongoing support while travelling

AFIMAC © 2012 All rights reserved. Content reproduction strictly prohibited.www.afimac-global.com | 1.800.313.9170

Implications of Not Fulfilling Your Obligations

• Exposure to liability

• Moral corporate responsibility

• Employees need to know they are being looked after

• Criminal Law

• Foreign Law

• Workers Compensation

• Health and Safety

AFIMAC © 2012 All rights reserved. Content reproduction strictly prohibited.www.afimac-global.com | 1.800.313.9170

Recent Example

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Conclusion

Questions?

Contact Information - Jim Rovers, Vice President

905.699.4034 Cell

1.800.313.9170 Office

jrovers@afimaccan.com