business process outsourcing in india - industry outlook
DESCRIPTION
Outsourcing has been taking India's economy to a whole new level. Discover how the country is benefiting from the growth of this industry.TRANSCRIPT
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Business Process Outsourcingin IndiaINDUSTRY OUTLOOK
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When globalization entered the field of technology and communication
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Indiacame up with what has taken its economy to a whole new level:
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OUTSOURCING
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FAST FACTS ABOUT
INDIAN OUTSOURCING
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NUMBER 1Global Outsourcing Location
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66 countries
outsource to India
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India
Rest of the World
34% of the
Global BPO sourcing market
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In the 2012 financial year IT-BPO Revenue is expected to reach RS 918 billion*(US$16.6 Billion)
A 17% increase from the previous year
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And the industry does not look to be slowing down
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2.8 MILLION directly employed in the industry
&
over 7.5 MILLION people indirectly
employed through roles such as:
CATERING
CLEANING
SECURITY
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REGIONAL INDIA
India’s population is a staggering
1.2 billion+
Photo copyright: Vladimir Wrangel
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Even with megacities like
Bombay and Delhi, the majority of inhabitants live
in tier 2 and 3 cities, in the more underdeveloped
regions of India.
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THE SPILLOVER EFFECT
Enhanced standard of livingAccess to education Employment opportunities
Increase in spendingRetail Real estate Telecommunications
BPO employment
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REAL WORLD OUTCOMES
A promising tier 2 city, Jaipurhas seen the amount of graduates grow 14 times, from around to 23,000 in ‘04/05 to approx. 325, 000 in ‘08/09
Intake in Engineering Colleges
In Dehradun, an emerging tier 3 city, the intake for engineering colleges was 4 times greater in ‘08/’09 as opposed to ‘04/’05
2004/05 2008/09
325
23
Graduates‘000s
400
200
2004/05 2008/090
14x
Graduates in Jaipur
2750
650
Intake‘000s
3000
1500
0
4x
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These cities have both experienced rapid growth in a number of different areas, due in large part to the expansion of IT-BPO organizations into their regions.
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Indian IT-BPO sector not only benefits a few individuals: the affluence is being spread throughout the economy.
A BRIGHT FUTURE
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The industry holds great potential for the people of India.
76% of Indian IT-BPO employees are
under 30.
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With an additional 200,000 jobs being created within remote, rural areas.
NASSCOM predicts that by 2020 the IT-BPO sector can provide direct employment to 10 million people and indirect employment to 20 million people in India.
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Thank you!
For information about InvensisBusiness Processing Outsourcing services visit as at www.invensis.net
*The information used in this presentation was obtained from NASSCOM.org