business process improvement sipoc
TRANSCRIPT
Business Process Improvement SIPOC
T and T LLC.
•Purpose
•SIPOC
•Measures
•Success Story
Purpose
The intent of this presentation is to guide the implementation of improvements with the aid of a consultant.
The goal is to help you gain improvements quickly, obtain mentorship from the consultant, and be able to conduct improvements in the future with little or no outside help.
SIPOC - Cost Reduction
SUPPLIER INPUT PROCESS OUTPUT CUSTOMER
MANAGEMENT HIGH LEVEL CONCERNS WITH THE BUSINESS - VERIFY VALUE AND VALUE STREAM
1 ON 1 MEETING WITH CONSULTANT
LIST OF GROUPS OR PROCESSES THAT REQUIRE ATTENTION
CONSULTANT
CONSULTANT OJT ANALYSIS METHODOLOGY
PARETO OPPORTUNITIES BY "RISK" AND "RESOLUTION TIME"
HIT LIST CONSULTANT AND MANAGEMENT
CONSULTANT OJT ANALYSIS METHODOLOGY
MEET WITH TEAMS TO ESTABLISH VALUE STREAM, EXPECTATIONS, MEASURES, AND MEETING CADENCE
TIMELINE WITH WEEKLY MEASURES AND OPEN ISSUES LIST
MANAGEMENT AND TEAMS
MANAGEMENT OJT ANALYSIS METHODOLOGY
WEEKLY REVIEW OF PROGRESS
SUPPORT AND MANPOWER REALLOCATION
THE COMPANY
CONSULTANT MUDA, MURA, MURI TOOLS HIGH LEVEL REVIEW OF THE SYSTEMS
LIST OF OPPORTUNITIES MANAGEMENT AND TEAMS
CONSULTANT MUDA, MURA, MURI TOOLS DEFINE GOALS, LEAD TEAMS, AND REPORT SUCCESS
WEEKLY REPORT MANAGEMENT AND TEAMS
CONSULTANT
&
MANAGEMENT
OJT ANALYSIS METHODOLOGY
MEETING TO ESTABLISH HANDOFF OF CONSULTANT DUTIES TO INTERNAL EMPLOYEES
LIST OF CANDIDATES MANAGEMENT AND TEAMS
MEASURES
SUPPLIER INPUT PROCESS OUTPUT CUSTOMER
LIST OF “PROBLEM” PROCESSES OPTIMIZED
VOLUME OF PROBLEM PROCESSES IN PROCESS OF OPTIMIZATION
MANHOUR OR DOLLAR SAVINGS BY INCREASED PRODUCTIVITY
LIST OF WASTE REDUCTION OPPORTUNITIES
VOLUME OF WASTE REDCUTION OPPORUTIES IN PROCESS
MANHOUR OR DOLLAR SAVINGS BY DECREASED WASTE
MANHOURS AND CONSULTANT COST FOR IMPROVEMENTS
LIST OF IMPROVEMENTS IN PROCESS OR COMPLETED RETURN ON INVESTMENT
Measure Data Raw Volume
0
10
20
30
40
50
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
Running CostEarningsWarranty
Resolution Time
<1 Week<2 Week< 3weekOther
Return On Investment
0
10000000
20000000
30000000
40000000
50000000
60000000
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
InvestmentReturn
Success Story
A large corporation engaged my service to try and identify areas for Profit Improvement.
Five areas and processes were identified for evaluation. The following results were rendered in a six week period.
10% head count reduction 200K was recovered in overspend Warranty was reduced Three processes were defined clearly Weekly business measurables were established for company guidance.
