Welcome toBusiness, Network & Dining

Etiquette

Copyright © 2016 Etiquette Consulting, Inc All Rights Reserved

Brought to you by: NALEO EDUCATIONAL FUND

Presented by: JULES MARTINEZ HIRST

How you present yourself WILL always speak

volumes about who you are and the impression you

have on others.

Networking

The Fine Art of Communication

The Fine Art of CommunicationBE CURIOUS. ASK THE OTHER PERSON ABOUT HIM/HERSELF.

PEOPLE LOVE TO TALK ABOUT THEMSELVES GOOD TOPICS VS. BAD TOPICS. RELIGION, POLITICS, HOW MUCH THINGS COST,

SALARIES, GOSSIP

Deadly Networking Mistakes

1. HANGING AROUND YOUR FRIENDS 2. STAYING TOO LONG IN ONE GROUP 3. BEING TOO BUSY EATING AND DRINKING

Deadly Networking Mistakes

4. TALKING NONSTOP 5. HANDING OUT TORN OR WORN BUSINESS CARDS 6. GETTING PUSHY ABOUT MEETING SOCIALLY 7. NO FOLLOW-UP OR FOLLOW-THROUGH

���Business Cards

• Properly Presenting Your Business Card Is A Must • When Handed A Business Card Read It Thoroughly • Acknowledge the Person’s Company • Express Your Sincere Gratitude

The Perfect Handshake

Components Of A Good Handshake

1.  INITIATION 2.  GRASP 3.  MOTION

First Impressions

• Dress for the occasion • Demeanor • Introductions • Handshake

FACE TO FACE COMMUNICATION IS: 55% BODY LANGUAGE, 38% TONE OF VOICE 7% OF OUR WORDS USED 1 ALBERT MEHRABIAN AND SUSAN R. FERRIS, “INFERENCE OF ATTITUDES FROM NONVERBAL COMMUNICATION IN TWO CHANNELS.” JOURNAL OF CONSULTING PSYCHOLOGY 31 (1967): 248-252.

Business Dining Etiquette

•  AsaHostorGuestthemostimportantjobismakingsomeonefeelcomfortable.

•  Haveasea'ngplaninmind–theguestofhonorshouldalwayshavethebestseat..notfacingthebathroom,wall,waiterssta8on,kitchen,etc.andshouldbeseatedtotheRightofthehost

Business & Dining Etiquette

Let’s begin with table settings.

BASIC/EVERYDAY PLACE SETTING

Breaking Bread Shortly after you’re seated, your server will place a basket of bread on your table or a piece of bread on each person’s bread plate. If there’s a breadbasket in front of you, it’s your responsibility to begin distributing the bread.

THE SCOOP ON SOUP SOUP CAN BE SERVED IN A VARIETY OF BOWLS AND CUPS, HOT AND COLD.

EAT A CLEAR SOUP WITH A SMALL, ROUND SOUPSPOON. EAT A CREAM SOUP WITH A MEDIUM ROUND SOUPSPOON.

Salad The salad may be served before or after the main course; the placement of the salad fork will tip you off.

When the salad is served during a formal meal, you’ll always have a salad knife; notice that it’s usually smaller than the dinner knife.

American vs. European THERE ARE TWO WAYS TO USE A KNIFE AND FORK TO CUT AND EAT YOUR FOOD. THEY ARE THE AMERICAN STYLE AND THE EUROPEAN OR CONTINENTAL STYLE. EITHER STYLE IS CONSIDERED APPROPRIATE.

USING THE AMERICAN STYLE, ONE CUTS THE FOOD BY HOLDING THE KNIFE IN THE RIGHT HAND AND THE FORK IN THE LEFT HAND WITH THE FORK TINES HOLDING THE FOOD TO THE PLATE.

Table talk: Avoid unpleasant subjects at the dinner table.

These include talk that involves physical injuries, sickness, accidents, bathroom behavior, and subjects you know will make everyone's temper rise.

Ask others questions to bring them into your conversation.

DINING DO’S AND DON’TSDO NOT ORDER CHALLENGING FOODS DO NOT OVER INDULGE IN ALCOHOL HANDLE PROBLEMS DISCREETLY KEEP YOUR VOICE LOW & PLEASANT NO CELL PHONE USE

TOASTING The host should propose the first toast If there is a guest of honor then the host raises his/her glass to the guest of honor, and all guests do the same.

Never drink to yourself If the toast is proposed to you never raise your glass or drink… just smile, say “thank you” If more than 4 people you don’t clink your glass

You Have Less Than 30 Seconds to Make an Impression....

What Does Yours Say About You?

Copyright © 2016 Etiquette Consulting, Inc All Rights Reserved

One Important Rule To Fall Back On…

“Always Use Common Sense, Compassion and Kindness” (ACCK)

Thank You For This Opportunity!