business information system- airline system

8/18/2019 Business Information System- AIRLINE SYSTEM

1/17

NO. NAME IC / PASSPORT NO. ID NO. CLASS

1. MUHAMMAD AFIQ BIN MOHD ISMADI 970224-35-5001 1160102092 1B

2. RUPAANISVARAN A/L SANDRAN 971225-01-5281 1160102099 1B

3. MAISARAH SAFIAH BINTI MOHAMMADSHARIFF

971227-01-5576 1160102087 1B

4. NA ATULNA!"A BINTI AINUDDIN 950208-06-5268 1160102077 1B

5. MUHAMMAD FIRDAUS BIN ROSNAN 950205-01-6129 1160102078 1B

NETHERLANDS MARITIME INSTITUTE OF TECHNOLOGY

-GROUP PROJECT-

SUBJECT CODE: MGT 2303

SUBJECT NAME: BUSINESS INFORMATION SYSTEMLECTURER: MISS NORAZRYANA BINTI MAT DAWI


2/17

BUSINESS INFORMATIONSYSTEM

INTRODUCTION

1. O#$ %&'()*+ , ) && ,* ,% &( $) ,&*.

2. T + ' ) %)* ($& , $+ ,* & %# &' $) %)* ) (#$% ) & ,% .

3. A & $+ & ,* + ' ) %)* ')

($&% & && ,* ,% $#* '&& +.

4. ", % ) ,* , & $ & $ %# &' $: ($&


3/17

OBJECTIV

ES OF

THE

STUDY

Toidentifythe bestsystem

To knowthe

strategicroles

To knowthe

threats

To know

thefunctionof the

system


4/17

INTRODUCTION OF SYSTEM O#$ %&'()*+ # )* ),$ ,* $ $ ) ,&* + ' ;ARSDSDS )$ $#* + ,* ( * * %&'()*, , ),$ ,* )* $) ) *%, ) ') &$

# %$, $ .


5/17

FU N CTIO N S

InventoryManagemen

t

Availa ility

!i"#layan!

re"ervation

F a r e

$ % o t e

a n ! t i & ' e

t i n g


6/17

INVENTORY MANAGEMENT

A* ),$ ,* : ,* * &$+ %&* ),* ) , , ,$ ) ), ) ) .

T ,* * &$+ & ),$ ,* , , , ,* & $ ,% % ) ; . . ,$ #

&$ %&*&'+ % ) < )* #( & 26 && ,* % ) &$ ,% , $ *

)* && ,* %&* , ,&* )(( +.

I* * &$+ ) ) , ,'(&$ )* '),* ),* $ ) % # , $, # ,&*

+ ' & $ )* )$ ,E ,* $ )% .O* & #*% ,&* & ,* * &$+ ')*) ' * , , $ * &&

% ) ; . . &( *,* )* % & ,* ,* , , #) && ,* % ) &$ )


7/17

AVAILABILITY DISPLAY AND RESERVATION

T ) ), ) , , + & ) & & $ ),$ ,* , #( ) $ )* )$ ,* # $+ ,* $ )% .

D ( * ,* &* +( & %&-&( $) ,&* , #((&$ )%% & ) )$ ) ), ) , , + ,* $ ) - ,' .

R $ ) ,&* &$ ,* , , #) () * $ &$ $( )$ &$ ,* ) &-%) () * $ *)' $ %&$ ;PNR

S&' $ $ ) ,&* + ' ) & ) & & &$ %# &' $ ) ) ,* ($& , & ) &, ) ) $ - * $+ )%

* $ $ ) ,&* &$ ) *& * () * $.

I* $ )% & =RM + ' &$ %# &' $ &+) + )(( ,%) ,&* ;) ) $ # * $) $ + '


8/17

FARE (UOTE AND TIC)ETIN*

T )$ ) ) &$ %&* ),* )$ )$, $# $ ,* ')( % ) & $ ,% ) )* &' )G ,*

) %&* $#% ($,% .

R# , && ,* %&* , ,&* ; . . ',*,'#' )+ ) )*% (#$% ) %.< )$ ), &$ , $ * + *

, $ * %, + (),$ &$ E&* )* ) , * ) % ) & $ ,% %&$$ (&* ,* & , )(($&($,) ,* * &$+ #

I* * &$+ %&* $& %)* ) & ')*,(# ) ')*#) + $ ) ), ) , , + +*)',%) + %&* $& ,*

')*+ ) )$ & $ &$ ) ()$ ,%# )$ ($,% + &( *,* )* % & ,* ()$ ,%# )$ % ) .

T %&'(, & )$ %&* , ,&* , %) ) )$ ) , %& .;ATP=O )* SITA<

T& , $, # )$ )$, )* $# & ) >DS )* & $ # %$, $ .

I* * &$+ %&* $& , +(,%) + ')*,(# ) $&' $ # ,* ) ), ) , , + & &( * )* % & % ) &

$ ,% .

M, % )* % )$ &$ $ ;M=O< , , ) ()( $ &%#' * .

T ,* # $+ ) *& * ) & %&'( + # & )$, % *& & ,%) )* ,* $*) ,&*) ,', ) ,&* .

98 % $&*,% ,% , #)*% & )+ ) % $&*,% ($&% ,* &$ M=O ) *& ) ), ) ,* ,' &

IATA ')* ) .


9/17

C%"tomeran!

Com#any

Intima&y

Over&oming la&'"

Com#etitive

A!vantag

e"

STRATE*IC RO+E


10/17

CUSTOMER AND COMPANY INTIMACY

To make sure that customers have thesatisfaction from our services to them and make

them comfortable us as they might introduce usto their close friends and family and we couldhave free advertisement from them and profits.For example, repeat customers will be rewarded

such as a free ticket to their chosen destinationon their birthday, a discount every year andpoint collected by every purchases that can beredeemed to a gift.


11/17

OVERCOMING LACKS

Our company provide an official website for anycomplains and suggestions about our system orservices f rom customers.Through this, we could improve ou r lacks toachieve ou r target to b e a dominant airlinescompany in the world.


12/17

COM,ETITIVE ADVANTA*ES

Our company gives a better performanceand better response to suppliers andcustomers. Member cards are provided forevery registration made online. Ourcompany goal is to reduce transportationcost for those who use to buy tickets at thecounter by the same time we could reduceair pollution. In addition, we want to save ourcustomers' time and ease their dailyprogress by clicking on their phone to bookthe tickets.


13/17

SECURITY AND THREATS CONTRO+

For&e" O-

Nat%re

Sa otage orVan!ali"m

A&t" o-H%man Error

or Fail%re


14/17

ACTS OF HUMAN ERROR OR FAILURE

Human e ! "an "au#e #u"$ a# %ne&'e %en"e em'(!)ee#*em'(!)ee# +$a+ $a,e %m' !'e + a%n%n-* %n"! e"+a##um'+%!n# .) +$e em'(!)ee# an/ !+$e "% "um#+an"e#T$e) a e +$e "(!#e#+ 'e #!n +! +$e ! -an%1a+%!na( /a+aEn+ ) ! e !ne!u# /a+a "an $a''en 'u '!#e() ! un'u '!#e() a# +$e em'(!)ee m%-$+ #a.!+a-%n- +$e "!m'an)T$u#* !u "!m'an) "$!#e !n() #e(e"+e/ 'e #!n 4%+$ +$e .e#+ 5ua(% %"a+%!n #u"$ a#* Ae !nau+%" En-%nee ! +$!#e 4$! $a# e&'e %en"e# !m !+$e "!m'an) A(#! -%,e a + a%n%n- +! (e+ +$em e&'!#e/ a.!u+ !u "!m'an)an/ +! %m' !,e +$e% #6%((#


15/17

SABOTA*E OR VANDA+ISM

To avoid this kind of actions, ourcompany use rewall to protect our

website from unwanted actions. !lus, ""T# s has been placed attargeted area so that company couldcontrol their movements.

$or e%ample, at cargo handling area tocontrol incoming and outgoingluggage.


16/17


17/17

CONC+USION A,$ ,* $ $ ) ,&* + ' ) ,* * + ' &$ # ) ) %)* , %&' &$ )*

%# &' $ ), + ($& $ . T #*% ,&* & + ' #% ) ,* * &$+ ')*) ' * ) %&* ),* ) , , ,$ ) ), )

)* ) & % ) , , ) , ($& , &$ ,$ $ # . T #*% ,&* & ) ), ) , , + , ( )+ )* $ $ ) ,&* , #( ) ,* ) ) ), ) , , + $ )* )$ ,* #

,* $ )% ( * ,* &* +( & %&-&( $) ,&* , #((&$ )%% & ) ) ; ) ) ) ),

$ ) - ,' . A $ ) )* & & & $%&' , . A% & #')* $$&$. F&$ & $%&' &$ ,$,* '( &+ % % ) & ,$ )% $* )*

* ' & ) $),*,* & ,'($& ,$ , . S) & ) &$ )* ) , '. T& ) &, ($& ' # ,$ ) & ($& % %&'()*+ )* %# &' $ ) ). A ,*

'&$ ==TV & %& $ '&$ ($& % ,&* . F&$% & *) #$ .T& ( ) ) ) $+ & ( ) ) &* ,* & ($ * )*+ & $&' )(( *,* O#$ %&'()*+ ) $+ $ & ( $ %# &' $: ) ) ) )* ) &* ) $+ & ,'($& %#$

)* $ ) %&* $& .

business information system- airline system

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