business etiquette
DESCRIPTION
Fashion, apparel, textile, merchandising, garmentsTRANSCRIPT
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Job Search Etiquette
Don’t get fired before you get hired
Presented by:
UCR Career Center • 951-827-3631 • www.careers.ucr.edu
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What do employers want?
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What do employers want?
Communication Honesty/IntegrityTeamwork SkillsStrong Work EthicAnalytical Skills
Flexibility/AdaptabilityInterpersonal SkillsMotivation/InitiativeComputer SkillsDetail-orientedSource: NACE Research Job Outlook 2006
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First Impressions
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Transforming Your Image
From Student…
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…to Professional
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Easy First Steps
Conservative email addressProfessional outgoing voice messageClean internet profileResume and/or calling cardSara Cortez
B.S. Business Administration
University of California, Riverside
123 Canyon Crest, Apt. A 951.827.1234
Riverside, CA 92507 [email protected]
Summary of Qualifications:
3 + years customer service experience Demonstrated leadership skills and
campus involvement
Bilingual (Spanish and English)
Seeking a full-time sales position
(Front) (Back)
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Professional Appearance
Business Attire FormalCasual
AccessoriesGrooming/HygieneBody Art
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Appropriate Networking Behavior
Non-Verbal
Eye contactHandshakeOpen postureActive ListeningSmile!Turn off your phone
Verbal/WrittenIntroduce yourselfState your purposeProvide essential informationAsk for advice/ guidanceUse formal English
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Email Etiquette
Formal English - no howdy, btw, ‘cuz…Proper case Use a salutation and a closingShow appreciation for the employer’s time and/or assistance
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Example Phone Intro Statement
Hi, my name is Sara Cortez. I am a fourth-year business student at UC Riverside currently exploring the field of Pharmaceutical Sales.
Would you be willing to speak with me about your role as a Sales
Representative with Pfizer? I’d only ask for twenty minutes of your time at your convenience.
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Family Feud
X X X
NETWORKING DON’Ts
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Networking Don’ts
Don’t drink or smoke Don’t discuss politics or personal issuesDon’t ask for a jobDon’t answer your cell phoneDon’t engage in PDA
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Interview CommandmentsBE ON TIMEDress appropriatelyLeave your cell phone in the carCheck yourself just prior to the interviewBe courteous to everyone you meetDo not disparage former, current or potential employersExpress interest and enthusiasm
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Family Feud
X X XDINING ETIQUETTE: MOTHER’S MANDATES
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Dining Etiquette(aka Mother’s Mandates)
Elbows off the tableChew with your mouth closedNo grooming at the tableOffer to others before you help yourselfBe discreetExcuse yourself
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Dining Etiquette
PRE-MEAL
Napkin on lap
Avoid three “S”s when ordering
Never order first
No alcohol
Water on the right
APPETIZERS
Work outside-in with utensils
Pass the bread
Spoon away
Taste before seasoning
Rest utensils on plate
ENTREE
Small bites
No finger food
Use napkin
Mouth closed while chewing
Pick around food you don’t like
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Follow Up
Thank you, thank you, thank youPersistent interest versus stalkingKeep a communication record
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Communication Record(aka Job Search Log)
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Managing Offers
Negotiating more time Notifying employers when you have accepted another offerRequest the offer in writing and follow up on any conditions in a timely fashion
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Managing Rejection
Think before you act Asking for feedback is O.K. Demanding to know why you were not hired is never O.K.
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Final Thoughts
Think of yourself as a professionalGive employers what they wantFollow the golden rule
Treat others as you would like to be treated
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Career Center
Additional Career Center workshops to help you with your career success:
Resume Writing Interviewing Skills Negotiating Skills Job Search/Networking Career Exploration Special seminars with guest employer speakers
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Upcoming Events
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Career Center
Location: Veitch Student Center (next to Health Center)
Hours: Mon. - Fri. 8 a.m. to 5 p.m.Web Site: www.careers.ucr.edu
Individual counseling appointments available by calling: 951-827-3631
Drop-In Hours: Mon. thru Fri.10 a.m. to 12 noon &
1:30 p.m. to 4:30 p.m.