2017

Wojciech Szajnar Prague, 10.04.2017

Business Development Services insights from Poland

The dominant supply side that influenced the supply of the

business development offer

Lack of coherence between the offer of business development

companies and the needs of entrepreneurs and employees

A small number of „tailor-made” projects

Improving employees' qualifications is not considered a long-term

investment, but an ad hoc use of the available training offer

Prolonged application procedures

Conclusions from 2007-2013 perspective

Number of SMEs receiving diagnosis of needs prior to receiving a business development service

BDS institution Entrepreneur

Previous system

Offer

Entrepreneur BDS institutionNeed

Current system

Financing business development services in Poland

Main principles of SME support using business development services

Need to have evidence-based policy

Result driven approach

Quality over quantity

Need to concentrate support

Decentralisation

Common accreditation system for Business Development

Institutions

Financing institution

SME

SME

SME

Database of D

evelopment

Services

Providing business development services in Poland

BDS

BDS

BDS

Main principles of Database of Development Services

External quality certification every 3 years

Quality of services at the centre of attention

Continuous improvement of business development services

Benchmark of BDS institutions

Database of Development Services in numbers

4 mln pageviews

120 thous. users

over 1,4 thous. registered BDS institutions (including 550

accredited by Polish Agency for Enterprise Development)

over 45 thous. services and almost 13 thous. active services