business development: partnering for (library) success · oclc member forum, boston • november...
TRANSCRIPT
OCLC Member Forum, Boston • November 10, 2016
Business Development:Partnering for (Library) Success
Vice President, Business Development
Chip Nilges
FIRST, A QUIZ …
Which companies partner with OCLC?
Which sites link to WorldCat.org?
Business Development
We establish, maintain and grow partnerships within the information ecosystem – partnerships that promote libraries and save them time.
Chip Nilges
Suzanne Kemperman
Brian Cannan
Tamim Parsa
Bill Carney
Tim Martin
Joan Timchak
The Team
Partner Segments• Content Providers
• Library Service Providers
• Consumer Service Providers
Partner Services
CONTENT PROVIDERS
Working with content providers
Library
Content Provider
Collection Information
Information about their content
Acquiring the content necessary to make your collections discoverable & accessible, with a focus on automating library workflow
• Publishers • Aggregators• Materials Vendors
Content Providers
• Outreach - Educate providers on library needs
• Recruitment - Systematically acquire content that matters to libraries
• Onboarding - Make partner content work in the services you use
• Account management - Maintain & grow the relationship
How we work with content providers
• Collaborative projects• Publisher forums• Conference attendance• Standards Groups
Outreach
oc.lc/econtent and www.oclc.org/go/econtent-access.en.html
Recruitment
Inputs- Surveys- Library requests- Internal customers
Outputs- Collection Plan- Top 175- Outreach plan
What libraries tell us
40%
59%
61%
80%
82%
96%
22%
15%
9%
8%
10%
21%
13%
14%
8%
4%
5%
4%
3%
2%
3%
5%
5%
5%
7%
4%
8%
0% 20% 40% 60% 80% 100%
Data sets/databases
E-journals
Streaming audio/video
Print journals
E-books
Print books
Importance of MARC Records by FormatBase: Total Respondents (n=164)
Very Important Somewhat Important Neutral
Until recently, MARC records for databases were not important to us. They are now because any holdings information we send to our Discovery Layer provider needs to be MARC.”
In general it's very important to have MARC records for anything that we
can't access metadata for in
some other way.”
MARC records for print materials (books and
journals), as well as e-books, remain our stock in
trade. After a decade of managing e-journals
outside the ILS, we are reexamining that decision.”
….by December, we will continue to add records for purchases of e-books, but will remove all records for subscription packages of e-books. We can no longer
handle maintenance of e-book records for large subscription sets. We will have to depend on our discovery
service to find the e-books in these collections.”
2.4billion holdings
18million eBooks
2.2 billion records
How publishers participate:1 – Discovery Data (WorldCat & Central Index)
2 – KB Data (Kbart files & holdings)
3 – Authentication Data (EZproxy stanzas)
Onboarding
Account Management
Open Access Books/Journals50M Open Access ItemsMajor providers: OA/Hybrid OA
Visual and audio materials
What’s new E-Books18 Million records in WorldCatAll major providersAutomated MARC record delivery/holdings
SYNDICATION
Discovery happens in many places
Library ServicesDiscovery Layer, OPAC
• Recruitment - Combination of targeted and ad hoc activity
• Onboarding - Focus is on APIs and data sharing
• Account management - Maintain & grow the relationship
How we work with syndication partners
• Providers of familiar services– Integrated library systems– Resource sharing services– Discovery services
• Providers of emerging services– Reading list management– Research information management – Citation management
Library Service Providers
• Search engines• Reference• Social Reading • Social Research including citation management
Consumer Service Providers
Onboarding: Syndication servicesAPIs
- WorldCat Search- Resource Sharing- WMS - VIAF
Other tools
- Crawlable data set- Widgets- Traditional machine services
Account Management: Library Service Provider
WorldCat
Contract Cataloging
WorldCat Search API
WorldShareManagement Services
WorldCat Cataloging
Account Management: Consumer- WorldCat.org links
- VIAF
- WorldCat Identities
- Knight Foundation grant
- More on the way …
Citation Management
Reading List Management
What’s New? Researcher/Reader Workflow
Research Information Management
What’s the impact?
Consumer Sites – 6,000+ Library Service Providers (FY16)
• 2 billion WorldCat records imported into ILS systems
• Over 65 million searches in WorldCat from partner sites
• OCLC Business Development focuses on creating value for OCLC member libraries
• We work with content providers, library service providers and consumer sites to make library collections more accessible and to improve library workflow
• Question:– What more can we do for your library?
Wrap up
