Business Continuity The New Frontier

High Availability ServicesHigh Availability Services

Michael Bennett, NSD and Co-Founder BlueBridge Networks

BlueBridge Networks owns and operates state-of the-art, Internet Data Centers, specializing in Disaster Avoidance (“DA”) and Business Continuity (“BC”) Services.

BlueBridge Networks ensures that your company's essential Information Technology (IT) functions and data continue to remain highly available before, during and after a disaster.

Who is BlueBridge?Who is BlueBridge?

A Paradigm Shift Defined

Paradigm Shift?Paradigm Shift?

Thomas Kuhn in “The Structure of Scientific Revolution” argued that scientific advancement is not evolutionary, but rather is a "series of peaceful interludes punctuated by intellectually violent revolutions", and in those revolutions "one conceptual world view is replaced by another".

More simply defined, a Paradigm Sift is a shift of thinking from one way to another. This shift does not just occur but rather is driven by agents of change.

Violent Natural DisastersPower Infrastructure FailuresTerrorismLocalized DisastersViruses, Hackers etc…

A Paradigm Shift?A Paradigm Shift?

Agents of Change

Violent Natural DisastersPower Infrastructure FailuresTerrorismLocalized DisastersViruses, Hackers

Death by

A Paradigm Shift?A Paradigm Shift?

Agents of Change

FROM: Disaster Recovery (DR) is the process an organization undergoes to ensure that essential IT functions are restored after a disaster.

TO: Business Continuity (BC) is the process an organization undergoes to prevent the interruption or loss of access to mission-critical data and applications.

What is Disaster Recovery & Business Continuity?What is Disaster Recovery & Business Continuity?

A Paradigm Shift

Disaster Recovery Perceptions

Terrorism/man-made disasters

Accidental/malicious behavior

Natural disasters

Viruses, hackers, external threats

Hardware/Software Failures

Source: Dynamic Markets 0% 10% 40% 50%20% 30%

Paradigm shift Paradigm shift

Paradigm Shift Paradigm Shift

Disaster Recovery Makes up 90% of DR & BC Budgets nationally< 1% chance of occurring

More Realistic is an Infrastructure Failure 50% of outages are power or plumbing related Death by 1000 cuts

Perception is realityOutage = Failure to anticipate

Source: Gartner

Why Practice Disaster Recovery?

Paradigm Shift Paradigm Shift

During a regional disaster, Air travel is OUT!

Non-Dedicated DR environments are prone to failure.

First Come-First Serve Many firms were unable to access Disaster

Recovery Centers after Katrina Tape Backup is an antiquated & unreliable:

40-50% of all backups are not fully recoverable

60% of backups Fail in General 20% of Enterprise Environments suffer

failure during restore from tape!

Disaster Recovery Doesn’t Work?

Not All Applications are Created Equally

24x6-1/2 scheduled

98% availability (<13.5 hrs./mo.)

RTO = five days; RPO = one day

Departmental FunctionsClass 4

18x7 scheduled

99% availability (<5.5 hrs./mo.)

RTO = three days; RPO = one day

Enterprise Back-Office Functions

Class 3

24x6-3/4 scheduled

99.5% availability (<3.5 hrs./mo.)

RTO = 8-24 hrs.; RPO = four hrs.

Less-Critical Revenue-Producing Functions

Supply Chain

Class 2

24x7 scheduled

99.9% availability (<45 min./mo.)

RTO = two hrs.; RPO = zero hrs.

Customer-/Partner-Facing

Functions Critical toRevenue Production

Class 1 (BTB)

Service LevelsBusiness Process ServicesClass

Classifying Business Process Service Levels in Project Life Cycle

BC Strategies Based on Criticality of Business Processes

Class 1(RTO & RPO ~ 0)

Class 2(RTO = 8–24 hoursRPO = 4 hours)

Class 3(RTO = 72 hoursRPO = 24 hours)

Class 4(RTO = 4–5 daysRPO = 24 hours)

• Two sites within ~ 50 km

• Hot standby (dedicated); In-house or out-sourced Facilities and serviced

• Mirrored data

• Shadowed data

• In-house or outsourced

• Standard recovery from tape

• Outsourced usually more cost effective (hot site or mobile)

• Quick ship program most -cost-effective

• Standard recovery from tape

Paradigm Shift

$-

$2.00

$4.00

$6.00

$8.00

$10.00

$12.00

$14.00

HOT HOT Warm Warm Drop Ship

Synchronous Asynchronous Asynchronous Tape Tape

2000 Costs per GigaByte 2005 Cost per GigaByte

RTO & RPO slope is reducing dramatically

Technologies Used to Meet RTO/RPOs

Cost

Disaster Recovery Time

24hours

48hours

72hours

minutes12

StandardRecovery

Elec.Vaulting

ElectronicJournaling

Shadowing

Mirroring

Database and/or fileand/or object backup

Log/journal transfer(continuous or periodic)

Database and/or file and/or object replication

Assumes mirroring or shadowing plusa complete application environment

net $tape $

net $-$$+host $$+disk $$$$+

net $$$+host $$+disk $$$$+

net $$$+host $$$+disk $$$$+app. $+

net $host $disk $tape $

High Availability

hours

BlueBridge offers solutions that fit the customer’s needs by presenting a menu of options that can be ordered “a la carte”.

This approach ensures a customized solution that is not only comprehensive, but dedicated and cost effective.

BlueBridge SolutionsBlueBridge Solutions

BlueBridge Data Center - Cleveland OH  

BlueBridge Networks offers a full range of collocation solutions:

Segregated sq. footageEnclosed secure cabinetsFull rack spaceHalf rack spaceSingle server hosting

BlueHost – Secure Data Center HostingBlueHost – Secure Data Center Hosting

BlueHost

Connectivity Options: 0 – 1 Gig Private or Public

Collocation options: Fast Ethernet and Wide Area

Wide Area/ Metro Options: T1, DS-3, OC-3, Metro Ethernet

BlueBridge Networks’ dedicated network access is a viable solution for both asynchronous and synchronous connectivity to mirrored or primary assets.

Features:

Multiple backbone connectivity Synchronous Optical Network (SONET) ring. Diverse Path Routing Burstable & Tiered configurations available Multiple circuit bonding

BluePipe – Dedicated Internet AccessBluePipe – Dedicated Internet Access

BluePipe

BlueSecure Services

• Managed Routers and Firewalls• Virtual Private Network (VPN)• Intrusion Detection & Protection

Services (IDS/IPS)

BlueBridge Networks managed security services include a variety of enterprise components positioned to keep your network hardened and secured.

.

BlueSecure – Managed Security ServicesBlueSecure – Managed Security Services

BlueBridge Networks’ BlueStrategy provides consulting and support options that integrates our entire product portfolio.

Business Continuity combines aspects of collocation, network security, automated backups, system monitoring, network and data redundancy, and a variety of services that BlueBridge provides to keep your organization performing no matter the crisis.

BlueStrategy – Business Continuity ServicesBlueStrategy – Business Continuity Services

BlueHost BluePipe BlueSecure BlueStrategy