business consulting services © copyright ibm corporation 2002 the seven keys to success alter the...
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© Copyright IBM Corporation 2002
The Seven Keys to Success™
Alter the course of your project’s history
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© Copyright IBM Corporation 2002The Seven Keys to Success | PowerPoint | 10 April 2023 | 2
“Hit me over the head!”
– Client Executive
You must communicate at the board room level
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Healthy Signs Executive incentives tied to
project results
Investments in change management and training
Subject matter experts dedicated full-time
Unhealthy Signs No executive sponsor visible
People sabotaging efforts
Resistance to new ideas
No “experts” available
1. Stakeholders are committed
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2. Business benefits are realized
Healthy Signs A compelling reason to implement
The solution doesn’t have to be fancy
The difference can be measured
Unhealthy Signs “Why are we doing this?”
Time is not important
Cost is too important
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3. Work and schedule are predictable
Unhealthy Signs Can’t describe what finished means
Uncontrolled — poor plans, controls, tracking mechanisms
Slippage comes as a surprise
Healthy Signs Everyone gives the same definition
of finished
Good evidence of control
Slippage, when it happens, is predicted
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Unhealthy Signs “Issue” is a bad word
Nothing in writing
4. Scope is realistic and managed
Healthy Signs Evidence of healthy negotiation
Lengthy issues log
Written agreements
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Unhealthy Signs The tension can be felt Turnover is high Working conditions are poor
5. Team is high performing
Healthy Signs Morale is good
The team is diverse
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Unhealthy Signs “What risks?”
All-or-nothing tactics
6. Risks are mitigated
Healthy Signs Documented plan
Test-it-first tactics
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Unhealthy Signs Good staff are not available
Negative remarks about performance
7. Delivery organization benefits are realized
Healthy Signs People feel they are learning
Willingness to invest in the project
Good press is being created
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Stakeholders are Committed
Business Benefits are Realised
Work and Schedule are Predictable
Team is High Performing
Scope is Realistic and Managed
Risks are Mitigated
Deliv. Org. Benefits are Realised
R
G
Y
Y
Y
G
R
Concern Recommended Action
Concern
Concern
Concern
Concern
Recommended Action
Recommended Action
Recommended Action
Recommended Action
A Board Room Agenda
What they need to know, what they need to decide
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“You live your life forwards but
understand it backwards. ”
– Kirkegaarde
Accelerating the acquisition of expertise through research
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Accelerating the acquisition of expertise through research
“Great understanding only comes when
very little of professional life remains. ”
– Project Management Guru
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Stakeholders are Committed
Business Benefits are Realized
Work and Schedule are Predictable
Team is High
Performing
Scope is Realistic and Managed
Risks are Mitigated
Deliv. Org. Benefits are Realized
R
G
Y
Y
Y
G
R
Alter the course of your project’s history: the Seven Keys to Success
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