Business-Class vs. Home-User BackupsThere have been a number of bargain basement services entering the market with a barrage of advertising. We understand that somepeople simply make business decisions based on price alone, but when it comes to vital needs like secure data, cheaper is NOT better! Itwould be like buying the cheapest parachute or life insurance!

What sets Remote Data Backups apart from cheaper backup solutions?

RDB is for Business, bargain-basement backups are for home users"Bargain" backup services are targeted toward the average home user and never claim to be suitable or adequate for protectingvaluable business data.

Remote Data Backups has had a stellar history of protecting data for business clients, including over 200 recognizable franchisebrands, in dozens of countries globally over the last decade.

1.

A History of Reliable Data ProtectionMost cut-rate backup services popping up recently are owned by speculative venture capital funding companies ill-equipped tohandle the volume of customers brought in by expensive national marketing campaigns. And while the introductory pricingstructure may seem too low to resist, once the initial round of funding expires the providers are forced to make a price hike (forexample, one major provider raised their rates by 5x this spring).

Nearly 400 testimonials on our website speak volumes about our tried-and-proven backup solution, our reliability and attentionto top-notch customer service. Over 5,000 informed IT consultants have partnered with RDB in providing the service to theirclients. Our pricing has never gone up; we've only decreased pricing and increased backup plan sizes over the years. We are aprivately-owned, completely debt-free U.S. company.

2.

24/7 SupportWhen clients are in a panic and need to restore data, it is essential they can call an experienced, technically-knowlegeablesupport person to help them through it. With a non-business backup service, support is extremely limited. It can be a majorchallenge not only to speak with a live person by phone -- in a reasonable time frame, who is helpful and technically competent-- or even access useful documentation online. It's like booking a convention center with bargain rates for cramming 10,000business tycoons into a room made for 100 -- you may save a few bucks, but the results are bound tol be disastrous.

The support staff at Remote Data Backups is readily available by phone, toll-free 24/7, with little or no hold time. Each of ourtechnicians has been with the company for at least 3 years and came to us with over a decade of prior hands-on IT experience.

3.

Bandwidth and PerformanceBandwidth is one major commodity backup companies need to account for. When you give unlimited space for a few bucks amonth, you are forced to govern bandwidth. We've tested Carbonite ourselves and had users report their results to us as well.The initial upload time was at least 10x slower than RDB, which on our T1 is about 1 GB an hour. A lot of clients won't evercomplete their first backup. This is a bad initial impression on backing up over the internet and can turn clients off completely.It can also cause major technical problems if backups fail to complete as scheduled due to connection issues.

Remote Data Backups provides redundant bandwidth using multiple telecom providers via world-class connections. That waywe can provide nearly limitless up-and-downstream for unparalleled transfer speed and performance.

4.

Successful, Timely Data RestoresWhen clients need to restore a lost file, they don't have time to wait. When you try to restore files from Carbonite, your files getstuck in a cue, sometimes for days, behind other users who need to retrieve. A backup service is only as valuable as the reliabilityand timeliness of a restore.

While to the novice observer backups may seem like simple, straightforward file transfers, the complexity of restoringincremental file changes can cause problems with less-tested software. We can say definitively we have never lost a client'sbackup data.

5.

World-Class Data Centers and SecurityAnother area where low-rate backup services cut corners is the equipment and infrastructure used to store and manage yourdata. Outdated technologies, overloaded servers, lack of security, monitoring and redundancy can be major signs of concern.

Remote Data Backups uses the world's most secure data centers, located in ultra-secure private limestone mines located100-200 feet below ground and separate by 1,100 miles. All data received by either hardened Data Center is immediatelyreplicated to its mirror - connected by point-to-point, high-speed WAN links. Data received by either Data Center is immediatelyreplicated to the other, so an unlikely outage or disaster at one location will not affect your data availability or serviceperformance.

Each facility uses high-performance HP Servers with fail over and redundancy, continuous server monitoring and performancetuning, assuring that storage capacity is never exceeded. We maintain best practices networking and best-of-breed routers,switches, firewalls, servers, facilities infrastructure, power grids and telecommunications circuits are all deployed with backupcomponents to maximize fail over and redundancy.

Other physical security features include: Redundant power supply using backup generators with full power for up to 7 days Redundant completely independent electrical systems, power train, commercial power feeds, cooling system, UPS

6.

systems, dedicated A/C units, generator systems and fuel system Environment and climate controlled facilities, resistant to seismic activity and other natural disasters, with Class Avaults with OSHA certified fire suppression and EPA certified water treatment plants and clean air fire extinguishingsystems (CAFES) Level 4 (highest) security rating, 24/7 armed security, maintenance & service operation Finger scanners for physical access, motion detectors, CCTV monitoring & camera tracking Failed account access attempts are logged and reviewed to prevent unauthorized access

Privacy and Security of your DataWith such low rates, a lot companies provide cheap data storage for alterior motives - data mining. That's right, it says right intheir User Agreement that they are free to use your own "private" data for their own marketing purposes. If that doesn't botheryou, be sure to check the regulatory compliance laws that affect your industry. If you use a data backup company that mines yourdata, you won't pass an audit and can face serious fines and penalties for compromising the privacy and security of your clients'private data.

With Remote Data Backups, you set your own private encryption key, which we never have access to. Your data is encryptedbefore leaving your computer, in transit and stored at our data centers, using bank-level 128-bit AES encryption, so without thekey it cannot be accessed.

7.

Bottom Line: How valuable is your clients' data, and your reputation?Can you risk your clients' data, and your reputation, on an unproven, cut-rate backup service just to save a few bucks?

8.

 

Tyler JamesRichard Shaw | 01273 900062info@tyler-james.co.uktylerjames.DATABU.com