business case template - proj 354proj354.com/itcs/10to19/2013/b3/docs/projectcharterunitedit.pdf ·...

NOV. 21ST, 2012

COMPLETE DEPLOYMENT UNIT

United IT

Project Charter

Complete Deployment Unit

Benjamin Niznik

Simon Zinati Nick Hoang

[NAME OF PROJECT CHARTER] PAGE 1

Table of Contents

Executive Summary .................................................................................................................... 2

Project Vison ................................................................................................................................ 3

Project Purpose ........................................................................................................................... 4

Problem / Opportunity ................................................................................................................. 4

Project Description ...................................................................................................................... 4

Current Situation .......................................................................................................................... 5

Key Stakeholders ........................................................................................................................ 5

Project Scope .............................................................................................................................. 6

Scope ........................................................................................................................................... 6

Out of Scope ................................................................................................................................ 6

Project Objectives ........................................................................................................................ 7

Terminology ................................................................................................................................. 8

Project Team ............................................................................................................................... 9

Project Stakeholders ................................................................................................................. 10

Risk Assessment ....................................................................................................................... 11

Project Schedule ....................................................................................................................... 12

Project Facilities and Resources ............................................................................................... 13

Project Budget ........................................................................................................................... 14

Equipment and Facilities ........................................................................................................... 14

Operating Costs ......................................................................................................................... 15

Promotion and Communication ................................................................................................ 16

Intellectual Property ................................................................................................................... 17

Offer and Approvals .................................................................................................................. 18

Offer ........................................................................................................................................... 18

Approvals ................................................................................................................................... 18

Project Charter Signoff .............................................................................................................. 18

References ................................................................................................................................ 19

PROJECT CHARTER – COMPLETE DEPLOYMENT UNIT PAGE 2

Section

Executive Summary

1

This report was written for Schneider Electric to provide a suitable method of deploying an O.S./Software over a small area network of workstations (computers) through a server that is fully automated and does not require an employee to monitor each device.

Method

The method of analysis is to implement a researched procedure to observer success; if the method is

unsuccessful to revert back to most successful part and proceed with a more lucrative solution.

Equipment

The Project requires two servers and deploying over two to three workstations. The software required are: Microsoft

Windows Server 2012 Enterprise (64bit), Microsoft Windows Server 2008 Enterprise (64-bit), Microsoft Windows

7 (64bit) and other software provided by Schneider Electric. In addition any other miscellaneous items required.

Budget

The total cost of the project was determined to be $160,496.00. Equipment and facilities will cost $15,776.00,

operating costs which consist of hourly salaries for 3 employees over 66 days of work equals out to $126,720.00. A

contingency of $18,000.00 was chosen to give some leeway in the event it takes longer to complete the project or any

other equipment that may be needed and also if the client wishes to add something to the scope midway through the

project.


Section

Project Vision

2

The final deliverable of the project will be to deploy an O.S. by MAC address through an automated Server in PXE Boot Screen. A technical manual will be provided and a demonstration will be presented to Mr.Ek.

The purpose of the project is to find a simpler and automated way to deploy an O.S. on a smaller number of

workstations without resorting to use expensive corporate software.

Currently the method of deployment is to manually install an O.S. which the duration takes up to 3 hours per workstation and consumes much of the employee’s time which can be placed to better use. So the cost of the SCCM software is far too expensive to deploy only a small number of workstations; therefore, the purpose of this project is to create a more efficient way of deploying the O.S. and software to smaller number of workstations without the need of expensive software.


Section

Project Purpose

3

Problem / Opportunity

Mr.Ek from Schneider Electric has stated that the problem is to allocate resources to different projects instead of having a dedicated worker to spend the majority of his/her time on creating workstations. Another factor is to spend less money on corporate software to deploy a large amount of workstations. Mr.Ek also wanted to avoid as much human error as possible by automation of the preparation process. Schneider Electric currently allocates half a day of labor in order to provide the service of configuring a workstation from start to finish for the client. The situation is that the deployment takes 3-4 hours per workstation and it is uneconomical to allocate time to a job that can be automated. The problem that will be dealt with by the final deliverable will be to allow the O.S. and software to be deployed without the excessive use of manpower currently being used and be fully automated by deploying through a server in PXE Boot window and will only require the push of a button. United IT purpose is to create a method of deployment for Mr.Ek from Schneider Electric in order to create a server capable of self-deploying to various workstations (computers). This project will begin on January 7

th, 2013 and will be finished by April 1

st, 2013. The final deliverable will

reduce manpower needed to deploy a set amount of workstations and create an efficient method of O.S. deployment to computer workstations. Schneider Electric employee’s will be using this Project to fulfill the needs of said company. List Of Problems that will be solved and solutions:

Reduction in deployment labor hours

Increase in Productivity and Efficiency

Creation of a self-deployment server

Reduction in operating costs

Reduce possible errors

Project Description

The project final deliverable is to create an automated server that allows Schneider Electric employee’s to easily

deploy a base OS. The deployment is done by searching for new workstation MAC addresses that require the base OS

or require being patched. Schneider Electric has also requested that the server will automatically assign static IP’s and

rename the workstations on the network based on the architecture schema. This deliverable will greatly benefit

Schneider Electric with reducing operating costs and reduce labor hours; thus allowing the company to allocate time to

more productive and inspiring projects.

In order to solve these problems, United IT will be tasked with creating a method of automated deployment through a

server so that the resources currently employed will be put to better use and save the company money by using less

expensive software. In Addition Schneider electric would like there easy XOS system to be deployed and configured

automatically.


Current Situation

Currently one person is performing a repetitive and tedious task when his/her talents and resources can be put elsewhere. If the current situation is maintained as such, the company losses money by spending unnecessary time on the tedious task of deploying O.S.’s and software on to computer workstations. Schneider Electric will be upgrading to Windows Server 2012 and Windows 7 in the near future and the hopes of this project will allow that upgrade to implement faster and more efficiently. United IT’s responsibility and the use of SAIT technology (hardware/software) in creating a method to solve the current situation.

Currently at the Schneider Electric offers the method of deployment is via USB or disk that needs to be monitored by an employee. The duration the task requires is approximately 20 minutes of face time per workstation which is unbeneficial to both Schneider Electric and their clients. Mr.Ek who is a manager at Schneider Electric has requested to simplify it.

Key Stakeholders

These are the Stakeholders of our project

Stakeholders Comment

Project Manager United IT (Ben Niznik, Nick Hoang, Simon Zinati)

Client Mr.Ek from Schneider Electric

Performing Organization United IT (Ben Niznik, Nick Hoang, Simon Zinati)

Sponsor Mr.Ek from Schneider Electric, Colin Chamberlain for the SAIT School of ICT


Section

Project Scope

4

Scope

Our team is in charge of creating an automated deployment method to propagate a base OS with the addition of specialty software. Major Activities:

Acquire needed hardware

Research method of deployment

Create required scripts

Configure deployment server as per Schneider Electric request.

Test functionality of deployment & Updating

Set up remote deployment servers at client site

Implement ezXOS application.

Capstone Requirements:

Electronic Journal

Project Website

Gantt chart

Progress Meetings (Colin , Mr.Ek)

Demonstration/Showcase Presentation

Out of Scope

Implement base OS deployment to servers.

Implement multiple OS version selection.


Section

Project Objectives

5 Project Objectives:-

Reduce processing time from 4 hours to a positively decreased time.

To provide an automated deployment service.

All objectives and presentation materials must be completed prior to April 13, 2013, ready to be presented on April 27, 2013.

Creating a deployment method that seeks the PC MAC addresses.

The final deliverable must be able to adapt to any number of workstations via the deployment server capabilities.


Section

Terminology

6 OS - Operating System, computer software that manages computer hardware resources and computer programs. PXE – Pre-boot eXecution Environment (also known as Pre-Execution Environment, often pronounced ‘pixie’), is an environment to boot computers using a network interface independently of data storage devices or installed operating systems. SCCM - System Center Configuration Manager, formerly Systems Management Server (SMS), is a systems management software product by Microsoft for managing lare groups of Windows-based computer systems Active Directory (AD) – A directory service created by Microsoft for Windows domain networks. ADAM – Active Directory Application Mode, currently known as AD LDS AD LDS - Active Directory Lightweight Directory Services (formerly known as ADAM), is an independent mode of Active Directory that provides dedicated directory services for applications. MAC Address – Media Access Control address is a unique identifier assigned to network interfaces for communications on a physical network segment. Windows Server 2012 – Latest Version of Windows Server compatible with Windows 8 OS, produced by Microsoft Windows 7 – A release of the Windows OS, produced by Microsoft. ezXOS - An HMI visualization tool based on Schnider electric’s XOS product. Designed for Windows operating systems (XP/Windows 7), ezXOS provides the look and feel standard in enterprise applications. Its modular design allows users to configure their distributed OASyS DNA SCADA systems. Features include advanced trending, object libraries and multi-layer security.


Section

Project Team

7

These are the member of United IT for the Complete Deployment Unit Project.

Member Role

Ben Niznik Project Manager, Software Developer, Meeting

Chair, Scribe, Deployment Tester, Web Master

Nick Hoang Project Manager, Programmer, Meeting Chair,

Scribe, Server implementation, Web Assistant

Simon Zinati Project Manager, Hardware Operator/Analyst,

Meeting Chair, Scribe, Web Designer


Section

Project Stakeholders

8

The stakeholders:-

Stakeholder Role or Influence

Mr.Ek /Schneider Electric Manager at Schneider Electric and project sponsor, Client

United IT Performing organization, Project Managers

Colin Chamberdlain Consultant and Support, Instructor, Hardware provider

Dylan Saunders Instructor and Support

Benjamin Niznik Project Manager, Team member, Meeting Chair , Scribe

Nick Hoang Project Manager, Team member, Meeting Chair , Scribe

Simon Zinati Project Manager, Team member, Meeting Chair , Scribe


Section

Risk Assessment

9 There are some potential hazards to a project that deploys over a small area network. A thorough understanding of the products and services needed to implement this is vital; especially when the needs of the client are considered.

Project Risk Assessment Probability Impact Severity

e.g. High, Medium, Low e.g. High, Medium, Low

e.g. High, Medium, Low

Risk 1 – Not having proper hardware requirements

Low It will be unlikely because SAIT will provide the hardware

Low inefficient deployment process

Medium inefficient deployment process

Mitigation Strategy Attempt to find additional hardware resources

…

Risk 2 – Scope creep High Schneider Electric wants to implement onto servers

High Over extending resources

High Will not be able to complete project

Mitigation Strategy Keep organized and evaluate scope during progress meeting & manage client

…

Risk 3 – Loss in team member Low Team dynamic is good

High Not meeting final deliverables

High Will cause loss of morale & not meeting our deliverables

Mitigation Strategy Acknowledge with client that we might not be successful

Risk 4 – Method of deployment is inadequate or not responsive

Medium Deployment might not be successful

High Workload doubles for members

Medium Loss of collaboration

Mitigation Strategy Acknowledge with client that we might not be successful

Risk 5 – Lack of skill Medium Unknown elements

High Unable to meet the standards of the client

High Unable to complete the project

Mitigation Strategy Request technical support from Schneider Electric Acknowledge with client that we might not be successful Client offered remote access as a risk mitigation for product specific issues.


Section

Project Schedule

10

Gantt chart is attached with Project Schedule details.

[NAME OF PROJECT CHARTER] PAGE 13

Section

Project Facilities and Resources

11 Project Facilities:

1. SAIT Project Room md214

a. Most of the testing and implementation will take place here. 2. Schneider Electric Facilities

a. Meetings and updates will take place here with Mr.Ek and other Schneider Electric employees. 3. Demonstrations

a. A professional demonstration to Mr.Ek and Schneider directors. Resources:

1. Servers a. 2 x Servers, one to deploy from and one to host O.S. and Software

2. Workstations a. 2 x Workstations

3. Monitors a. 5 x Monitors

4. Keyboards a. 4 x Keyboards

5. Mouse a. 4 x Mice

6. Power Bars a. 3 x Power Bars

7. O.S. and other Software a. Windows Server 2012, Windows 7 and AD LDS.

8. Ethernet cables – Cat 6e 9. Switch

a. 1x Switch


Section

Project Budget

12

For the equipment and facilities we took into account all the necessary hardware and software that would be needed to complete the deployment service and so 2 high-end HP Proliant G385 G7 Servers would be needed for one to be the deployment server and the other to contain the O.S. and software to push it to the deployment server. We require 2 workstations in order to show that the deployment can function with multiple workstations. We want Windows Server 2008 and Windows Server 2012 because in the near future Schneider electric will be upgrading to Windows Server 2012 and Windows 7 but as a precaution, we will use Windows Server 2008 if for some unforeseen event occurs and Windows Server 2012 does not work. The Cisco SG 100-24 Small Business 100 Series Unmanaged Gigabit Switch, 24-Port will be necessary to connect to the various servers and workstations.

For the Project Budget we took into account the time and salary of the 3 team members involved over a work

period of 66 days based on the Gantt chart for the project.

Equipment and Facilities

These are the Equipment and Facilities that United It will use during the project.

The Facility that will be used to develop the project is SAIT Project Room MD 213.

Item Quantity Cost Per Item ($) Total Cost ($)

HP Proliant G385 G7 Server 2 $2,329.00 $4658.00

Workstation (Desktop) 2 $500.00 $1000.00

Monitors 5 $100 $500.00

Keyboards and Mouse (Logitech Wireless Combo MK260)

4 $30.00 $120.00

Power bars(BlueDiamond Power Pro 12 Surge Protector w/ 12 Power Outlets, 8 Foot Power Cable)

3 $40.00 $120.00

Microsoft Windows Server 2008 R2 Enterprise 64-bit, OEM

1 $3919.00 $3919.00

Microsoft Windows Server 2012 Enterprise 64-bit, OEM

1 $4809.00 $4809.00

Microsoft Windows 7 64 -Bit 2 $155.00 $310.00

Other Software Provided by Schneider Electric -

Switch (Cisco SG 100-24 Small Business 100 Series Unmanaged Gigabit Switch, 24-Port)

1 $340.00 $340.00

TOTAL

$15,776.00


Operating Costs

Below are the labour costs for 3 employees over a 66 day period, a contingency budget of 10% for the overall budget and total overall costs of the project.

Item Hours Rate Cost

Labour (3 employees) over 66 days 1584(3 x 528) $80.00 $126,720.00

Contingency Budget 10%

Equipment and Facilities Costs $15,776.00

Operating Costs $126,720.00

Contingency $18,000.00

Total $160,496.00


Section

Promotion and Communication

13 According to Mr.Ek’s wishes he is in contact with his legal department to provide us with the required forms to sign in regards to the capstone project.


Section

Intellectual Property

14

According to Mr.Ek’s wishes he is in contact with his legal department to provide us with the required forms to sign in regards to the capstone project.


Section

Offer and Approvals

15 Our Project is being created to solve a financial barrier to help the Schneider Electric

Offer

Our Project is offering to create a deployment solution to automate OS distribution across the network to any

workstation that may require its use; Also in researching possibility of implanting ezXOS automation.

Approvals

By signing this project charter you approve to consider the project as a feasible means of automated deployment.

Project Charter Signoff

.

Offering Signature Date

Nick Hoang

Simon Zinati

Benjamin Niznik

Approval

Colin Chamberlain

Mr.Ek


Section

References

16 [1] Information provided from Mr.Ek (Schneider Electric Manager)

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