business analytics: the past, present and future of operations research

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Business Analytics: The Past, Present and Future of Operations Research BCSI 2013 Michael Trick Tepper School of Business, Carnegie Mellon University

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Business Analytics: The Past, Present and Future of Operations Research. BCSI 2013 Michael Trick Tepper School of Business, Carnegie Mellon University. The Past. Package Delivery Internet Search Mail Delivery. The Past. Package Delivery Internet Search Mail Delivery. FAILED. - PowerPoint PPT Presentation

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Page 1: Business Analytics:  The Past, Present and Future of Operations Research

Business Analytics: The Past, Present and Future of Operations ResearchBCSI 2013

Michael TrickTepper School of Business, Carnegie Mellon University

Page 2: Business Analytics:  The Past, Present and Future of Operations Research

The Past

Package Delivery

Internet Search

Mail Delivery

Page 3: Business Analytics:  The Past, Present and Future of Operations Research

The Past

Package Delivery

Internet Search

Mail Delivery

FAILED

Page 4: Business Analytics:  The Past, Present and Future of Operations Research

The Past

Package Delivery

Internet Search

Mail Delivery

Page 5: Business Analytics:  The Past, Present and Future of Operations Research

The Past

Package Delivery

Internet Search

Mail Delivery

Salvagible?

Page 6: Business Analytics:  The Past, Present and Future of Operations Research

Key Idea

Operations ResearchBusiness Analytics!

Page 7: Business Analytics:  The Past, Present and Future of Operations Research

Operations Research

Page 8: Business Analytics:  The Past, Present and Future of Operations Research

Business Analytics is a Hot Topic

“Business analytics”

Page 9: Business Analytics:  The Past, Present and Future of Operations Research

…. Maybe

Operations research

Management science

Businessanalytics

Page 10: Business Analytics:  The Past, Present and Future of Operations Research

Business Analytics

Using data to make better decisions

(what the best operations research has always been)

Change in emphasis: more about data

Page 11: Business Analytics:  The Past, Present and Future of Operations Research

The Past

Package Delivery

Internet Search

Mail Delivery

Page 12: Business Analytics:  The Past, Present and Future of Operations Research

The Past

Package Delivery

Internet Search

Mail Delivery

Google: Treat web pages as data; treat search as optimization

Page 13: Business Analytics:  The Past, Present and Future of Operations Research

The Past

Package Delivery

Internet Search

Mail Delivery

Page 14: Business Analytics:  The Past, Present and Future of Operations Research

The Present

Data

Computer Speed

Algorithms

Page 15: Business Analytics:  The Past, Present and Future of Operations Research

The Present

Data

Computer Speed

Algorithms 2013: $587From BestBuy

Page 16: Business Analytics:  The Past, Present and Future of Operations Research

The Present

Data

Computer Speed

Algorithms

Total speedup of OR Methods in 15 years: 1 billion times

Page 17: Business Analytics:  The Past, Present and Future of Operations Research

Illustration: TSP with 2392 nodes

2011: Bill Cook and Concordewith iPhone1987: Padberg and Rinaldi

Page 18: Business Analytics:  The Past, Present and Future of Operations Research
Page 19: Business Analytics:  The Past, Present and Future of Operations Research

Future: The OR Process

Identify aProblem

Formulate a ModelDetermine Decisions Objectives Constraints

Get DataEstimate Missing Data

Find Solution to Modelusing Mathematical Tools

Validate Solution Is it reasonable? Sensitivity

ImplementSolution

Page 20: Business Analytics:  The Past, Present and Future of Operations Research

The Business Analytics Process

Identify aProblem

Formulate a ModelDetermine Decisions Objectives Constraints

Get DataEstimate Missing Data

Find Solution to Modelusing Mathematical Tools

Validate Solution Is it reasonable? Sensitivity

ImplementSolution

Get DataEstimate Missing Data

Page 21: Business Analytics:  The Past, Present and Future of Operations Research

Future is bright!

IBM 2010 Annual report; contrast “cloud” at $7 b and smarter planet $10 b

Page 22: Business Analytics:  The Past, Present and Future of Operations Research

The FutureLinking Predictive and Prescriptive

Handling Uncertainty

Parallelism

Adversaries

Page 23: Business Analytics:  The Past, Present and Future of Operations Research

The FutureLinking Predictive and Prescriptive

Handling Uncertainty

Parallelism

Adversaries

OR World ViewBA World View

Page 24: Business Analytics:  The Past, Present and Future of Operations Research

The FutureLinking Predictive and Prescriptive

Handling Uncertainty

Parallelism

Adversaries

How is data helping the organization make better

decisions?

Page 25: Business Analytics:  The Past, Present and Future of Operations Research

The FutureLinking Predictive and Prescriptive

Handling Uncertainty

Parallelism

Adversaries

Page 26: Business Analytics:  The Past, Present and Future of Operations Research

The FutureLinking Predictive and Prescriptive

Handling Uncertainty

Parallelism

Adversaries

Page 27: Business Analytics:  The Past, Present and Future of Operations Research

The FutureLinking Predictive and Prescriptive

Handling Uncertainty

Parallelism

Adversaries

Page 28: Business Analytics:  The Past, Present and Future of Operations Research

Summarize: Business Analytics and… OR Past

Fedex Google USPSAll examples of key role of

data OR Present

More Data Faster computers Better algorithms Lower fixed Costs

OR Future Predictive Analytics Robustness Parallelism Adversaries

More athttp://mat.tepper.cmu.edu/blog