business administration session 3
TRANSCRIPT
Administration Business ProfessionalLevel 1 AwardTutor: Michelle [email protected] 354413
Induction Fire evacuation
Toilets
Smoking
Phone calls / appointments
Commitment = 6 sessions
Absences
Questions?
Learning outcomes – Week 3 LO 1: Take part in an icebreaker LO 2: Discuss homework LO 3: Prioritise tasks LO 4: Identify different types of documents LO 5: Create 2 business documents LO 6: State why templates are used for some documents LO 7: List things you need to do in order to dress
appropriately for the business administration role LO 9: Discuss homework requirementsDuring the practical task you will meet the following criteria; Working in business and Administration 2.1 Follow instructions to complete routine administrative tasks 4.1 Use simple tools to organise their timeCreating business documents 3.1 Produce routine business documents using the appropriate communication style 3.2 Check documents for accuracy
Ice breaker…..You will be given an A4 sheet of paper
You need to proof read the document and correct any errors.
You have 5 minutes to complete this task.
We will discuss the answers as a group
Home workYou needed to….. Research (or ask around) about what
administrative/reception staff would generally wear to work. Write some information down about what you could do to dress appropriately
How did you get on?
Activity 1 – Prioritising tasksComplete the worksheet by putting the activities in order of priority.
Make sure you read the scenario information as this is key to putting them in the right order.
Activity 2 – Different types of documents Work in small group to discuss and make a
list of different documents in the business environment
Be willing to explain any types of documents that people are unsure of
ACTIVITY 3
Use the case study worksheet… TASK 2
Over the next 2 sessions you are going to create 3 different business documents – Remember to proof read and spell check
The worksheet has the information you need, use this to plan, draft and organise each business document
15 MINS
ACTIVITY 4 - TemplatesGroups
Discuss why templates are used for some documents
Summarise an answer so that you can share with rest of the group
Complete Page 8 & 9 of workbook
Activity 5 – Business Dress
List things you need to do in order to dress appropriately for the business administration role
Think of the specific things you could do – Not just what you would wear
For example; Ensure hair is clean, neat and tidy
Workbook You should be able to complete the first
unit and also Pg 19 – Orange unit
HOMEWORKConfidentiality – Page 10
Use the questions below to help you complete Page 10In business administration…..1. What kinds of information should be kept
confidential? Try to list 10 things2. How would you keep it confidential?3. Why is it important to keep things
confidential?Think about the different roles in administration – What type of information might you come across?
Learning outcomes – Week 3Did you………?
LO 1: Take part in an icebreaker LO 2: Discuss homework & Feedback LO 3: Prioritise tasks LO 4: Identify different types of documents LO 5: Create 2 business documents LO 6: State why templates are used for some
documents LO 7: List things you need to do in order to dress
appropriately for the business administration role LO 9: Discuss homework requirements
Next week…..
You will be;
Making and Receiving telephone calls