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BUSINESS ACTIVITIES

ABOUT SME

MANUFACTURING GROUPS

PRODUCT RANGE

QUALITY

PLANNING PROJECTS

REFERENCES

COMPANY

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BUSINESS ACTIVITIES

1. BUSINESS ACTIVITIES

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PRODUCTION COMPANY SERVET MADENİ EŞYA SANAYİ VE TİCARET LTD. ŞTİ. MARKETING COMPANY SERPA OTOMOTIV DIŞ TİCARET SANAYİ LTD. ŞTİ

1. BUSINESS ACTIVITIES

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COMPANY

ABOUT SME

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• SME was established in 1980 and SME started its activities as a small workshop but we managed to secure a solid place in the automotive replacement market within a short time as a result of our high quality and service mentality.

• In the automotive market, it has become an indispensable guarantee of the market with its production, quality and around 30 years experience.

Some of its products are ; • External & Internal Mirrors • Front vision & Blind Spot Mirrors • Roof mirrors , • Mirror Brackets , • Mirror Glass Heating Systems, • Socket and Wire for Interior installations, • Mirror Glasses, • Mirror Actuators & Switches

1.1 ABOUT SME

1. ABOUT SME

• Truck • Lorry • Bus • Light Commercial LCV • Construction Machine • Agricultural Vehicles

SME members of ;İstanbul Chamber of Commerce (ITO), İstanbul

Chamber of Industry (ISO), Assosication of Automotive Parts& Components Manufacturers (TAYSAD ), Export Unions of Uludağ (UIB) .

1.2 VEHICLE GROUPS WHICH FOR SME PRODUCE MIRROR

1. ABOUT SME

1. ABOUT SME

SME continues its production activities in its new factory which SME moved to in 2008 has compeletely 6.000m2 ,4.000 m2 closed field .

1.3 BASE OF SME PRODUCTION

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COMPANY

MANUFACTURING

GROUPS

2. MANUFACTURING GROUPS

GLASS PROCESSING

CNC GLASS CUTTING

GLASS BENDING

CR / AL COATING

GLASS GRINDING

METAL

PROCESSSING

MACHINING PRODUCTION PARTS

TOOLING & TOOLING EQUIPMENTS

METAL

CONNECTION

METAL

BENDING

PLASTIC INJECTION

MIRROR BODY & SUB -MATERIAL PRODUCTION

MOUNTING BRACKETS PRODUCTION

PLASTIC CONNECTION

METAL INJECTION

MIRROR SUB-MATERIAL PRODUCTION

MANUFACTURING GROUPS

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2. MANUFACTURING GROUPS 2.1 Rear View Mirror Production Design & Tooling

Rear view mirror is mounted on vehicle after throughed many stages of production .

Design and Tooling Processes ;

By expert technicians ,the design of product which will be produced, prepared in drawing programs such as Solidworks- Autocad . Then Dimensional control is done and sent to the CNC.

In CNC Vertical machining center accordance to drawing the steel surface is processed .

The processed part is sent to Injection department for sample production after controled by tooling department .

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2. MANUFACTURING GROUPS 2.1 Rear View Mirror Production Glass Processing

Glass Processing Operations ;

Plate Glass Cutting

Glass Washing

Glass Tempering & Bending on Furnace Glass Coating (Evaporation–Sputtering AL /CR vacuum coating machine ) Glass Painting & Drying Shaped glass cutting in CNC automatic glass cutting machine

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2. MANUFACTURING GROUPS 2.1 Rear View Mirror Production Plastic Injection

Plastic Injection Operations ;

Adjusting parameter of injection machine according to produced part

After pressure, the quality control is done and part is sent to Semi-manufactured warehouse

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2. MANUFACTURING GROUPS 2.1 Rear View Mirror Production Assembly

Assembly Operations ;

Combined mirror glass and plastic parts at assembly line .

Cleaned Glass surface with special chemicals and put necessary control labels on mirror

Mirrors are placed in single boxes , put labels of product references on each of boxes and sent to shipping warehouse .

Delivered to customer

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2. MANUFACTURING GROUPS 2.2 Mirror Bracket /Arm Production

Production Operations ;

The ordered metal sheet plate which is given as per production amount is cut according to bracket size

Pressed the bracket parts on metal injection machine and welded parts which needed welding

Finally ,assemblied brackets and sent to warehouse for final control

The bracket is attached product labels and packed to be shipped to the customer

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2. MANUFACTURING GROUPS 2.3 Machine Range

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2.3. Machine Range 500T plastic injection machine was bought in 2010 .

2. MANUFACTURING GROUPS

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2.3. Machine Range Started to use Gas Assisted Injection system in 2010 .

2. MANUFACTURING GROUPS

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2.3 Machine Range Automatic Mirror Glass Grinding Machine was bought in 2011 .

2. MANUFACTURING GROUPS

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2.3 Machine Range Second Bending Furnace – Rectangle Type was bought in 2011 .

2. MANUFACTURING GROUPS

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External Mirror 300.000 pcs./ per year Front Vision Mirror 20.000 pcs./ per year Wide Angle Mirror 150.000 pcs./ per year Roof Mirror 80.000 pcs./ per year Mirror Arm 50.000 pcs./ per year The annual total production quantity of Mirror & Mirror Sub-equipment is 700.000 pcs. The capacity is 1.500.000pcs. annual.

2.4 General Information – Annual Production

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COMPANY

PRODUCT RANGES

CLASS V. ROOF MIRRORS CLASS VI. FRONT VISION

MIRRORS

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E4

3.PRODUCT RANGES

CLASS II. MAIN MIRRORS CLASS IV. WIDE ANGLE MIRRORS

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e4

3.PRODUCT RANGES

MIRRORS BRACKETS WIPER SYSTEMS

MIRROR GLASS HEATING SYSTEMS & WIRE FOR INTERIOR INSTALLATIONS

3.PRODUCT RANGES

REPLACEMENT GLASSES MIRROR ACTUATORS & REMOTE SWITCHES ANAHTARI

3.PRODUCT RANGES

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QUALITY

COMPANY

Our main principle is doing production at our factory where we produce Rear view mirror , plastic and metal injection parts for Automotive sector, under management of our experienced technical staffs through customer expects and requirements

During realizing principles ; With continuous education , supported personal developments of employees , Raising customer satisfication toward customer requirements and submitting good

service upon to customer expectations, Helped improve the quality of products and services continuously, at the first time,

reach to productivity limits by making right production , lower costs level down.. Minimizing all kinds of interim works and wastage, Use economical the natural

resources which are dicreasing in our world every day , avoid to damage enviroment.

Due to the main condition of customer satisfaction is possible by providing inputs with high quality, we support our suppliers to increase their quality levels,

With continuous information exchange with customers,to provide them to be integrated into the system

are our main targets .

4.1 QUALITY POLICY

4. QUALITY

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SME manufacturing under the control of engineers and a technical team whom are expert in their areas; depending on its high level administration team, employers, machinery and technology SME has deserved ISO 9001:2008 quality management system and its quality is certified. Also it has EEC Type Approval ( E4 ) since 1999. For ISO / TS 16949:2009 automotive sub industry quality management system, the studies have started in the first quarter of 2009 and the certificate was given by URS certification company on July 2010. SME has successed meeting of its customers demands in a short time with adapted its production to the latest directive 2007/38/EC which passed by EU in order to resolve the blind spot issue for older commercial vehicles which are in N2-N3 categories and registered or type-approved after January 1, 2000 and the application mandatory has started after 31 March of 2009

4.2 QUALITY CERTIFICATES

4. QUALITY

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4.2 QUALITY CERTIFICATE

4. QUALITY

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4.3 QUALITY CONTROL PROCESSES ;

4. QUALITY

Our quality management system as required, APQP (Advance Product Quality Planning) process in accordance with the operations at each stage from input to delivery are controlled and recorded .The test and control processes which are done by SME;

• Taking Delivery and Access Control • Measure Control • Tests applied to Mirror Glass : Reflection,Impact , Strength and curvature of radius

(outside laboratories with accreditation to ISO EC 17025 ) • Gauge Control • Thickness Control of Surface Treatment • Paint Sealing Test • Dilution Test • Rawmaterial Control (outside laboratories with accreditation to ISO EC 17025 )

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We record our technical documentation of products in AutoCAD and SolidWorks programs ; SME has been making Research- Development (R&D )for 2 years .

4.4 PRODUCT DEVELOPMENT

4. QUALITY

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4.4.1 Product Development – Prototype

4. QUALITY

Rapidly changing and ever-evolving automotive sector, SME `s main principle

is to make right production according to key-industry .SME has also shown its

ability at product development with working design offices.

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SME has been using Mega Win Pro program to make more controlled in ordering, Purchasing, Production, shipping, inventory planning and accounting processes, since 2011 , was scheduled to move to ERP system

4.5 ERP

4. QUALITY

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COMPANY

PLANNING PROJECTS

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Adding Serigraphy machine to production line to produce Heating Pad in 2012 .

5.PLANNING PROJECTS

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Buying 150T & 300T metal injections in 2012

5. PLANNING PROJECTS

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Buying In – Line vacuum coating machine in 2012 .

5. PLANNING PROJECTS

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Buying Curtain Painting Machine in 2011 to paint back of aluminium mirror glasses .

5. PLANNING PROJECTS

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Start to using automation system on production in 2015 .

5. PLANNING PROJECTS

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Giving offer to key –industry ( OEM ) not only in domestic market but also abroad to being supplier of them .Such as DAF-VOLVO-REANULT…etc.

5. PLANNING PROJECTS

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COMPANY

REFERENCES

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6.REFERENCES

SME exports its % 70 percent of production approximately 40 countries to more than 100 customers .

In Asia ( Iran,Iraq,Russia,Singapure,S.Korea..etc.) in Europe ( England ,Poland , Filland, Greece, Italy, Norway, Germany,France..etc.) in Africa

( S.Afrika,Kenya, Tanzania,Ethiopia..etc.) in America ( USA ,Canada,Peru..etc) .

The main OEM ( Key industry ) customers in domestic market are ;

ASKAM A.Ş. (CHRYSLER) 1998 / 2010 > ÇELİK MOTOR (KIA) 2000 /2010 > OTOKAR (MAGIRUS) 2000 / 2010 > UZEL MAKİNA ( MASSEY FERGUSON TRAKTÖR ) 2004 / 2008.

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6.REFERENCES

The main OEM ( Key industry ) customers in foreign market are ; SNVI 2004 /2010 > SETCAR 2010 > VAPORMATIC 2010 > SCANIA AB 2011 .

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“ Our customers are our reference “

THANKS