busi 321goldenchapter 2 industrial revolution & captains of industry ►power ►transportation...
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BUSI 321 GOLDEN CHAPTER 2
INDUSTRIAL REVOLUTION & CAPTAINS OF INDUSTRY►Power►Transportation►Communication►Rockefeller (oil)►Duke (tobacco)►Carnegie (steel)►Vanderbilt (steamships and
railroads)
BUSI 321 GOLDEN CHAPTER 2
SCIENTIFIC MANAGEMENT►Frederick Taylor ►Soldiering►Scientifically study work methods and
establishing standards►Design jobs►Selection and progressive development of
employees►Bring together employees and designed jobs►Division of work resulting in interdependence
between management and workers
BUSI 321 GOLDEN CHAPTER 2
HISTORICAL ESSENTIALS►Period of solidification: Around
1920-1930 management recognized as a discipline.
►The Human Relations Thrust: 1929-1932: Emphasis on understanding employees and their needs.
►Hawthorne Studies: Experiments with interesting and unexpected results.
BUSI 321 GOLDEN CHAPTER 2
CHANGING STYLES: Lincoln Electric
►Advisory Board of Employees►Piece-rate►Employee ownership of stock►Bonuses, vacations, suggestion
system, life insurance, pension, etc.
BUSI 321 GOLDEN CHAPTER 2
CHANGING STYLES
►Bottom-Up: Delegation of authority to solicit participation from employees.
►Process Approach: P, O, S, L, C!►Systems Approach: “Integrated Whole.”►Contingency Approach: Theorizes that
different situations and conditions require different management approaches.
BUSI 321 GOLDEN CHAPTER 2
MANAGEMENT THEORY JUNGLE
►Term developed referring to the division of thought that resulted from the multiple approaches to studying the management process.
BUSI 321 GOLDEN CHAPTER 2
THEORY Z►Integrates/meshes American and
Japanese management practices.►“best of both worlds”►Combine American emphasis on
individual responsibility with Japanese emphasis on collective decision making, slow evaluation and promotion, and holistic concern for employees.