bukidnon cooperative bank action plan personal digital assistant (pda) system improve mf...
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BUKIDNON COOPERATIVE BANK
ACTION PLAN
Personal Digital Assistant (PDA) systemImprove MF organizational structure for better operationIntroduce new techniques to improve client retention
1. New Ideas Learned from Other Participants You Like to Try to Improve your Microfinance Operations in the Next Three Months
BUKIDNON COOPERATIVE BANK
ACTION PLAN
Acceptance and availability of funds for PDAAcceptance of management to improve structure
2. Problems and Constraints You Expect To Encounter
BUKIDNON COOPERATIVE BANK
ACTION PLAN
Funds and budget for trainingApproval for PDA system
3. Support Needed From Management
COOPERATIVE BANK OF MISAMIS ORIENTAL
ACTION PLAN
Incorporation of Personal Digital Assistant (PDA)in MicrobankerStrengthening of client’s selection by AO’sIntensify collection of delinquent accountsIncentive Scheme for performing AO’s
1. New Ideas Learned from Other Participants You Like to Try to Improve your Microfinance Operations in the Next Three Months
COOPERATIVE BANK OF MISAMIS ORIENTAL
ACTION PLAN
Management may not appreciate importance of PDA Management may not consider incentive scheme as practicalManagement may treat training/workshops as expense rather than investment
2. Problems and Constraints You Expect To Encounter
COOPERATIVE BANK OF MISAMIS ORIENTAL
ACTION PLAN
Allocate funds for PDA and trainingLogistical support to follow-up past due accounts ( use of vehicles)Compare compensation with other banks in the area
3. Support Needed From Management
Green Bank of Caraga
ACTION PLAN
Personal Digital Assistant (PDA)systemReview incentive schemeFinalize product manualRe-echo Supervisors’ Forum to all GBC MF supervisors and AO’s to improve MF operation
1. New Ideas Learned from Other Participants You Like to Try to Improve your Microfinance Operations in the Next Three Months
Green Bank of Caraga
ACTION PLAN
Financial SupportMIS capability to design PDA collection system
2. Problems and Constraints You Expect To Encounter
Green Bank of Caraga
ACTION PLAN
Financial supportHRD assistance
3. Support Needed From Management
RURAL BANK OF CANTILAN
ACTION PLAN
Personal Digital Assistant (PDA)systemModel AO for the month, quarter/ and yearRevision and access of product manual Schedule of MFU meetings (monthly and quarterly)Prior approval by supervisors on penalties imposed on delinquent accounts
1. New Ideas Learned from Other Participants You Like to Try to Improve your Microfinance Operations in the Next Three Months
RURAL BANK OF CANTILAN
ACTION PLAN
Availability of PDA programmer to maintain the PDA systemSelection of model AO may encourage “tapal” system, or may create “gap” among AO’s
2. Problems and Constraints You Expect To Encounter
RURAL BANK OF CANTILAN
ACTION PLAN
Acquisition of equipments to improve delivery of MF products (typewriters, PDA, motorcycles)
3. Support Needed From Management
RURAL BANK OF DIPOLOG
ACTION PLAN
Replicate MF product to other branchesImprove the CI/BI process
1. New Ideas Learned from Other Participants You Like to Try to Improve your Microfinance Operations in the Next Three Months
RURAL BANK OF DIPOLOG
ACTION PLAN
Training of new account officersRefresher seminar for existing account officers
2. Problems and Constraints You Expect To Encounter
RURAL BANK OF DIPOLOG
ACTION PLAN
Approval to replicate MF program to other branches
3. Support Needed From Management
RURAL BANK OF KAPATAGAN VALLEY
ACTION PLAN
Personal Digital Assistant (PDA) systemControllable measures in client selection and CI/BIDelinquent accounts must be handled by one AO
1. New Ideas Learned from Other Participants You Like to Try to Improve your Microfinance Operations in the Next Three Months
RURAL BANK OF KAPATAGAN VALLEY
ACTION PLAN
Technical skills on PDA collection systemAn improved CI/BI may entail more time to complete
2. Problems and Constraints You Expect To Encounter
RURAL BANK OF KAPATAGAN VALLEY
ACTION PLAN
Management support
3. Support Needed From Management
RURAL BANK OF TALISAYAN
ACTION PLAN
Personal Digital Assistant (PDA) systemRetention of10% of loan amount as savingsNew CI/BI strategy for new applicantsConduct clients’ forum per areaEmphasis (no bribery; complaints to supervisor) during client orientationTraining for crecom on credit decision
1. New Ideas Learned from Other Participants You Like to Try to Improve your Microfinance Operations in the Next Three Months
RURAL BANK OF TALISAYAN
ACTION PLAN
More time for programmer to develop PDAClient’s hesitation to attend forum
2. Problems and Constraints You Expect To Encounter
RURAL BANK OF TALISAYAN
ACTION PLAN
Approval of PDA systemManagement’s invitation for clients to attend forumFree snacks for clients attending forum
3. Support Needed From Management
SIAM BANK
ACTION PLAN
Personal Digital Assistant (PDA) systemLoan increase is proportionate to savingsDemand letters for delinquent government employeesValidate results of bank-wide TNA with our bank
1. New Ideas Learned from Other Participants You Like to Try to Improve your Microfinance Operations in the Next Three Months
SIAM BANK
ACTION PLAN
Additional workload in sending demand letters and convincing AO’s of its effectiveness as collection toolResistance from clients of additional compulsory savingsLearning course for PDA
2. Problems and Constraints You Expect To Encounter
SIAM BANK
ACTION PLAN
Budget for PDA system if benefit is greater than costFull support from managers and supervisors on revisions of product manualTraining program for supervisors and AO’s based on TNA results
3. Support Needed From Management
CENTURY RURAL BANK
ACTION PLAN
Personal Digital Assistant (PDA) systemPressure of Product ManagerHire new AO’sCreation of Junior Credit Committee
1. New Ideas Learned from Other Participants You Like to Try to Improve your Microfinance Operations in the Next Three Months
CENTURY RURAL BANK
ACTION PLAN
Lack of experienced AO for PDA systemPDA may be an expensive system
2. Problems and Constraints You Expect To Encounter
CENTURY RURAL BANK
ACTION PLAN
Funding for hiring of new AO’s and purchase and development of PDA
3. Support Needed From Management
NETWORK RURAL BANKING GROUP
ACTION PLAN
Personal Digital Assistant (PDA) systemRefresher courses on delinquency management and marketing of MF products and services
1. New Ideas Learned from Other Participants You Like to Try to Improve your Microfinance Operations in the Next Three Months
NETWORK RURAL BANKING GROUP
ACTION PLAN
Cost of PDAMIS program
2. Problems and Constraints You Expect To Encounter
NETWORK RURAL BANKING GROUP
ACTION PLAN
Approval to implement PDA systemBudget approval for refresher courses
3. Support Needed From Management
RURAL BANK OF LEBAK
ACTION PLAN
Personal Digital Assistant (PDA) systemStrategy to increase outreach
1. New Ideas Learned from Other Participants You Like to Try to Improve your Microfinance Operations in the Next Three Months
RURAL BANK OF LEBAK
ACTION PLAN
Design PDA program custom built for bank needsIncreased outreach may lead to higher delinquency (lesser time to cover more borrowers)
2. Problems and Constraints You Expect To Encounter
RURAL BANK OF LEBAK
ACTION PLAN
Management implementation of the PDA system
3. Support Needed From Management
RURAL BANK OF MONTEVISTA
ACTION PLAN
Personal Digital Assistant (PDA) systemDocumentation of deviations and amendments for standardizationImprove CI/BI and client selection processesAddress operational issues to improve profitability and sustainability
1. New Ideas Learned from Other Participants You Like to Try to Improve your Microfinance Operations in the Next Three Months
RURAL BANK OF MONTEVISTA
ACTION PLAN
Support of officers involved in the implementationDesignation/hiring of training officer to handle all MFU training
2. Problems and Constraints You Expect To Encounter
RURAL BANK OF MONTEVISTA
ACTION PLAN
Formulation of training modulesAllocation of funds for training and MF product enhancement
3. Support Needed From Management