building the st century enterprise - hcl technologies · services (idc #us41252216) hcl has been...

Building the21st Century Enterprise

ISG & HCLPARTNERSHIP

Welcome to the big leap Ahead

C VijayakumarPresident & CEOHCL Technologies Ltd.

Dear Industry Colleagues,

A few weeks back we celebrated the 40th anniversary of HCL. In this four-decade long journey, we’ve covered some amazing milestones and grown at an exponential rate as a company but if you ask me what has really stood us apart are two key elements of our DNA. One is our ability to innovate and re-invent ourselves in line with the changing customer expectations and second is our strong cultural fabric steeped in the values of trust & transparency anchored around innovation and human relationships.

It is these unique genomes that are also driving our approach to the current inflection points in the IT Industry. As Enterprise IT gets disrupted by forces like Digitalization, Cloud Computing, Security, Artificial Intelligence and Big Data Analytics, we are beaming all our efforts towards further increasing our

leverage of these disruptive forces in our existing service lines through A.I. enabled Automation and fostering new businesses that are quintessentially and not just incrementally relevant to a 21st Century Enterprise.

We are calling this our Mode 1-2-3 strategy.

As you join us in Orlando today, Team HCL is very excited to share this thinking with you as also the passion and conviction of our 110,000+ employees who are driving it.

Thank you for taking time out of your busy schedules to join us for this important discussion. I do hope that you find it useful.

Best Regards,CVK

(C Vijayakumar)

How the world knows us

Working with HCL has been easy & successful. The product has beenan award winning product in service,it has increased our customer satisfaction and loyalty and reseller satisfaction and loyalty.

Douglas JenkinsVice President,Product development,XEROX

To view other Relationship Beyond the Contract stories, Visit : bit.ly/RBTCHCL

It’s easy to have a partner when everything is going well, versus it’s tough to be a good partner when things are not going so well. HCL has been a true partner.

Soma SomasundaramEVP, Global ProductDevelopment,Infor

HCL has identified innovative ideas to make us better and recommend many things which we can do to make our systems run better. We have enjoyed partnering and working together.

Derek ShawDirector,Land O’Lakes

How the world knows us

Collaborationof HCL with Intel started in mid 90's as a vendor and migrated to Engineering Services and now provides solutions for IoT. The relationship has been collaborative, flexible and based on trust.

Vice President,Intel

Rose Schooler

One thing that we found working with HCL is that despite any ups & downs the guys are trying to do the best for the company that they are working for.

Craig PartingtonBusiness EnablementDirector - Europe,Techdata

To view other Relationship Beyond the Contract stories, Visit : bit.ly/RBTCHCL

HCL has helped us in consistent execution of project and earned trust in first year of the relationship. They have ensured that projects are going live on time and it has been extremely rewarding.

Bob LordVice President,Harte Hanks

Notes

orchestration

outcome-based

EXPERIENCE-CENTRIC service-CENTRIC ecosystem-drivenagile & lean

experience

A 21ST CENTURY ENTERPRISEHAS 5 DISTINCT CHARACTERISTICS

HCL 21CE

Mode 1Agile & Lean

+ Service Oriented

Mode 2Experience-centric& Outcome Oriented

Mode 3Eco-System Driven

Business Type

Dry

ICE

Aut

onom

ics

Application Services

Infrastructure Services

Engineering and R&D Services

Business Process Outsourcing

Dry

ICE

Orc

hest

ratio

n

BEYONDigital

IoTWorks

Cloud

Cyber Security

Products & Platforms

Notes

key technologiesbehind a 21ST CENTURY ENTERPRISE

With the power of orchestration - Businesses can act fast to use technology and create differentiating user experiences.

“Traditional automation is not enough. With the power of artificial intelligence and analytics, autonomics has the power of driving true IT simplicity.”

AUTONOMICS =AUTOMATION (A.I. + ANALYTICS)

AUTONOMICS

LEAN

AGILE

ORCHESTRATION DEVOPS

DEVOPS

DRYiCE TECHNOLOGY FOUNDATIONDRYiCE consists of 40+ modular components, each of which play a part in executing I.T. automation across five layers: • Monitor & Respond Layer: Monitoring, collecting and “sensing” data, incidents, logs, events and other inputs. Using RPA

levers and service orchestration to act and respond to events, incidents and insight.• Assisted and Robotic Process Automation Layer: Enabling humans to accomplish higher order tasks faster and with higher

rate of success.• Self-Service Layer: Empowering end-users to solve known issues through self-help systems• Self-Heal Layer: Enabling I.T. systems to detect incidents and take corrective action without human intervention• Preventive Layer: Leveraging predictive analytics and A.I. to detect potential issues before they happen and enabling

preventive action

Notes

Autonomics & Orchestrationat the Core

mode 1

RECOGNITIONS

HCL has been rated as High Performers in HfS Blueprint report on Intelligent Automation, Oct 2016


Key Offerings & Solutions

40000+Ideapreneurs across Application services

40.4%*

Contribution to HCL RevenueUS$ 2.5*

Billion dollar practice350+relationships across the globe including F500

Enterprise Package Services I Application Development I Application Managed Services

DIGITAL PLATFORMS &ANALYTICS

ENTERPRISE CLOUD

ApplicationsManagement

Application Maintenance and Support

SAPCloud

OracleCloud

MicrosoftCloud

DigitalEngagement

Platforms ModernApplication

Development

Analytics

BUSINESS HIGHLIGHTS

Notes

*FY'15 –FY’16 contribution (LTM)

mode 1


RECOGNITIONS

HCL has been positioned as a Leader in IDC Marketscape for Worldwide Application Modernization Services for Digital Transformation 2015 Vendor Assessment, Dec 2015 (doc #US40641915) According to the report “HCL possesses a balance of application modernization service capabilities, with particular strengths in migrating custom-built applications to packaged applications and application instance consolidation”.

HCL has been positioned as a Leader in IDC MarketScape for Worldwide Application Modernization Services for Oracle Upgrades, February 2016. According to the report, “HCL achieved high marks for IDC’s range of services capabilities because of its high percentage of application modernization projects over recent years that were focused on Oracle upgrades as well as multitiered data security and governance capability that leverages industry standards.” (IDC#US41016314)HCL has been positioned as a Leader in IDC MarketScape for Worldwide Application Modernization Services for SAP Upgrades , February 2016. According to the report, “HCL earned above-peer-group average ratings for the relative percentage of applications it has modernized over recent years that support front-office business operations within IDC’s other offerings capabilities criteria.” (IDC#US41016414)

HCL has been positioned as a Major Player in IDC MarketScape on Worldwide Application Modernization Services for Microsoft Dynamics Upgrades, Apr 2016 (IDC #US41180114

HCL has been positioned as a Major Player in IDC MarketScape for Worldwide SAP Implementation Services, Apr 2016(IDC #US41252216)

HCL has been positioned as a Leader in IDC MarketScape for Worldwide Big Data Consulting and Systems Integration Services (IDC #US41240916). According to the report Buyers rate HCL highly for helping achieve desired business outcomes, handling changes in project scope, and offering flexible pricing models to meet your needs for Big Data C&SI services.

HCL has been positioned as a Major Player in IDC MarketScape for Worldwide Business Analytics Consulting and Systems Integration Services , Apr 2016 (IDC #US40150316)

HCL has been positioned as a Major Player in IDC MarketScape for Information and Data Management Consulting and Systems Integration Services (IDC #US41252216)

HCL has been positioned as a Leader in IDC MarketScape for Worldwide Microsoft Enterprise Applications Implementation Services, Dec 2015 (IDC #US40150215). According to the report “Buyers rate HCL highly for its project value delivered for fee paid, followed by its ability to “offer flexible pricing models” and for buyers’ willingness to recommend”.

HCL has been positioned as Leader in Gartner Magic Quadrant for SAP Implementation Services, Worldwide, 23rd July, 2015 by Susan Tan

HCL positioned as a Challenger in Gartner Magic Quadrant for SAP Application Management Services, Worldwide,7 October 2015 by Kris Doering, Frances Karamouzis and Gilbert van der Heiden.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Notes

mode 1


BUSINESS HIGHLIGHTS

21 CE Data Center and Cloud Services

21 CE Network Services

21 CE Workplace Services

Service Integration & Management (SIAM)

Business Services Management

Enterprise Platform Services

InfraStructure Services

Notes


34000+Ideapreneurs across Infrastructure services

35.5%*

Contribution to HCL Revenue

US$ 2.2*

Billion dollar practice240+Relationships including 20 Fortune 100,40+ Fortune 500 Customers

mode 1

InfraStructure Services

RECOGNITIONS

HCL has been positioned as a Leader in Gartner Magic Quadrant for Data Centre Outsourcing and Infrastructure Utility Services, Europe, 27 June 2016 by DD Mishra, Claudio Da Rold, Gianluca Tramacere, Philip Dawson, Gregor Petri, David Groombridge.

HCL is positioned as a Leader in the Gartner Magic Quadrant in the Data Center Outsourcing and Infrastructure Utility Services, North America, 07th July 2016 - David Edward Ackerman, William Maurer, Christine Tenneson,

HCL is positioned as a Leader in Gartner Magic Quadrant for End User Outsourcing Services, North America, 19th August, 2015 - David Edward, Daniel Barros, Helen Huntley

HCL has been positioned a Leader and a Star Performer in Everest Group PEAK Matrix for Workplace Services, June 2016

HCL has been positioned as a Leader in three Q4 2015 Forrester Wave reports: The Forrester Wave™: Global Workplace Services, North American Workplace Services, and EMEA Workplace Services, Q4 2015 by Wolfgang Benkel and William Martorelli December 17, 2015

“Among India-heritage suppliers HCL is one of the most visible in infrastructure management services and as such has significant interest in cloud technologies” ( Source: Vendor Landscape: Cloud Strategies Of Leading Global Infrastructure Outsourcing Providers December 15, 2015 , by William Martorelli and Dave Bartoletti.

HCL has been positioned as a Leader in IDC MarketScape for Worldwide Cloud Professional service, Apr 2016 ( Doc #US40149616)

HCL has a unique opportunity to transform existing clients into more automated “Generation Three” clients using their proprietary IP to accelerate this transformation, which would enable them to free up existing skilled architecture, resources to win more next-generation clients” says ISG in a report titled HCL Data Center & Cloud Services.

HCL Technologies is positioned as a Star Performer and Major Contender in the Everest Group PEAK MatrixTM for Private Cloud Enablement Services.

HCL rated a Leader for IDC Marketscape for Datacenter Transformation Consulting and implementation services, Dec 2016 (Doc # US42020516)


Notes

mode 1



BUSINESS HIGHLIGHTS

Software Engineering services - Embedded Software Engineering services -Mechanical Engineering services, PLM/PDM, Manufacturing Engineering -

Systems Engineering & VLSI - Product testing services

FRUGAL/ VALUE ENGINEERING

INTELLIGENT SUSTENANCE ENGINEERING

HCL COGNITIVE PRODUCT SUPPORT

PRODUCT CENTRIC: DESIGN THINKING

ACCESSIBILITY & USABILITY EXPERTISE

VULNERABILITY ASSESSMENT SERVICES PANGEA TEST AUTOMATION

FRAMEWORK

Notes

22500+Ideapreneurs across Engineering and R&D Services

18.8%*


US$ 1.17*

Billion dollar practice300+Relationships including 20 Fortune 100, 40+ Fortune 500 Customers and 53 Top 100 Global R&D companies


3rdLargest Engineering Services provider globally

100+100+ ODCs and 22+ Customer specific labs

1250+Patents filed, 20+ EOOTB solutions

mode 1

RECOGNITIONS

HCL has been positioned as a Strong Performer in The Forrester Wave(TM): Digital Platform Engineering Services, Q2 2016 by Nate Fleming and John C. McCarthy.

HCL featured in HFS report titled “Engineering Services Outsourcing Trends in Q4 2015” by Pareekh Jain, March 2016.

HCL is on high growth trajectory and is now among top five engineering service providers worldwide. HCL has been ranked #1 among Indian ESPs and #4 globally in terms of revenues by the leading analyst firm HfS in its report ‘HfS Engineering Services Top 20’. HCL is the only Indian ESP among the six global engineering service providers that have made to ‘Billion plus’ category.”

HCL has been recognised as 1 out of the top 5 in the winners circle in the HFS report titled “Software Product Engineering Services 2015” by Pareekh Jain, December 2015.

Ovum writes an exclusive report on HCL’s Engineering services titled ‘HCL becomes the largest offshore engineering services provider’, 27th August, 2015 by Hansa Iyengar.

Nelson Hall writes an exclusive report on HCL’s software testing offerings and solution. According to the report “HCL created its independent verification and validation services (IV&V) practice of full time career testers in 1999, during Y2K preparation projects. HCL’s IV&V practice had a background in providing testing services for its product engineering service unit, which itself is the background of HCL.”(Source# HCL, Software Testing , Vendor Assessment, Feb 2015)

HCL + Geometric has been rated in the As a Service Winner’s Circle in HfS Blueprint for PLM Services, Nov 2016.


Notes

mode 1

Business Services

Key Offerings AND SOLUTIONS

Supply Chain Management - Finance and Accounting-

Knowledge Process Outsourcing - Customer lifecycle management

BUSINESS HIGHLIGHTS

Business Process as-a-Service (BPaaS)

and Enterprise Function as-a-Service (EFaaS)

Design –as-a-Service (DaaS) & Data Quality as-a-Service (DQaaS)

Robotics & Process

Automation (RPA)

Analytics & Business

Intelligence operations

Banking operations

management

Supply Chain Operations Platform

(SCORP)

Spend management, Inventory Optimization

& Tail Spend Management (TSM)

Digital publishing operations

support

Revenue Cycle Management

(RCM)

Multi-channel customer management &

Interaction Analytics

Notes

15000+Ideapreneurs across Business services and 34 Centers across US, UK, APAC, Europe, LATAM

5.3%*


US$ 330*

Million dollar practice80+Relationships across the globe including G2000/F500


mode 1

RECOGNITIONS

BPO innovation of the year award at CMO Outsourcing Excellence awards 2016

Exclusive case study titled ‘HCL Transforming Design to Fulfillment Media Operations for UBM’ published by John Willmott, CEO, NelsonHall (May 2016)

HCL has been positioned as a Major Player in IDC MarketScape for Worldwide Finance and Accounting BPO Services 2015 Vendor Assessment, June 2015. According to the report, “Overall, buyers of F&A BPO services rate HCL very high for the breadth and depth of F&A BPO services for its ability to meet the timelines for the outsourcing engagement and to handle changes in project scope”. (IDC #256297)

HCL ranked as High Potential in Horses for Sources report “HfS Blueprint Report Supply Chain Management As a Service” published by Charles Sutherland – Chief Research Officer, Horses for Sources (March 2016)

HCL ranked as High Performer in Horses for Sources report “Finance & Accounting As-a-Service Business Process Outsourcing Blueprint” published by Phil Fersht – Chief Executive Officer, Barbra Sheridan McGann – Executive Vice President, Hema Santhosh – Principal Analyst, Horses for Sources (April 2016).

HCL is recognized as Major Contender in Capital Markets BPO in Everest Group’s report “Capital Markets BPO Service Provider Landscape with PEAK Matrix™ Assessment 2016” published by Rajesh Ranjan - Partner, Anupam Jain - Practice Director, Manu Aggarwal – Practice Director, Robin Jain – Senior Analyst, Everest Group (August 2016).

HCL is recognized as Major Contender in Banking BPO in Everest Group’s report “Banking BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2016” published by Rajesh Ranjan – Partner, Anupam Jain – Practice Director, Manu Aggarwal – Practice Director, Robin Jain – Senior Analyst, Everest Group (June 2016).

HCL is recognized as Major Contender in Contact Center Outsourcing in Everest Group’s report “Contact Center Outsourcing – Service Provider Landscape with PEAK Matrix™ Assessment 2016” published by Katrina Menzigian – Vice President, Skand Bhargava - Senior Analyst, Sharang Sharma – Analyst, Everest Group (May 2016).

NelsonHall published blog on “HCL Targets Industry-Specific Processes with RPA - Significant Presence Developing in Banking Sector” published by John Willmott, CEO and Founder, NelsonHall (September 2015)

Business Services

Notes

mode 1

HCL’s Mode 2 Services: Transforming business through an enhanced Digital Technology Footprint (DTF)

Notes

mode 2

Asset Value Chain User Value Chain

Digital Technology Footprint (DTF)Transformation Program Management

Digital Ready Operations Transformation & Management

Digital Experience Re-imagination

Micro-Services Based Digital Platform Enablement

Digital Foundation TransformationBig

Dat

a A

naly

tics

Data Integration

DevOPS, Autonomics & Orchestration

Design Thinking

Modern App Development

Cloud & SecurityDevice Integration

Dev

ices

DIGITAL TRANSFORMATION PARTNER OFTHE 21ST CENTURY ENTERPRISE

traditional enterprise 21st century enterprise

DESIGN

TECHNOLOGY

ops.

DIGITAL EXPERIENCE PLATFORM

User

User

DESIGN

TECHNOLOGY

OPERATIONS

CustomerPartnerSupplierdigital enterprise

design thinking labs

marketing as a service

Analytics as a service

process digitalization

DESIGN

TECHNOLOGY

ops.

DIGITAL EXPERIENCE PLATFORM

10+RECOGNITIONS

KEY RECOGNITIONS IN DIGITAL AND MULTIPLE DIGITAL AWARDS

• Identified as a capable transformation player by ISG – Positive review on organic growth of digital business at HCL

• With over 101 awards, we are one of the most awarded enterprise digitalization services provider

• Enabled User experience and process transformation an oilfield services major• Established UX COE to support mission control digital transformation the company is

pursuing

• Innovation and digital solution partner for a leading fashion retail player• Leveraged design thinking labs as an offering to reimagine the business of a US

based global retailer

• Develop digital strategy and master data transformation for a growing Pharma player • Implementing integrated digital marketing platform for effective campaigns with

brand agencies

SAMPLE ENGAGEMENTS

mode 2

Notes

RECOGNITIONS

HCL has been positioned as Leaders in The Forrester Wave™: BPM Service Providers by Christopher Mines and Clay Richardson, Nov 2016 . According to the report “one of HCL’s greatest strengths is the breadth and depth of its portfolio of strategic partnerships with BPM vendors”

Notes

DIGITAL TRANSFORMATION PARTNER OFTHE 21ST CENTURY ENTERPRISE

Iot transformation partner ofTHE 21ST CENTURY ENTERPRISE

Plan a customized IoT Program

• IoT Strategy & business case• Industry insights & benchmark• Outcome based IoT Roadmap• POC & Technology roadmap• User-centric business process transformation plan • IoTization - Device, Gateway,

Connectivity, Security • IoT Platform - Data storage, Device management, data science workbench• IoT applications and analytics• Integration of IoT applications with rest of the IT landscape

Realize value from your IoT programwith state-of-the-art IT/OT supportservices and analytics expertise

• Provisioning, Measuring & Monitoring• Orchestrate IT/OT• Platform Hosting and Micro-Services • High Performance Analytics and Insight-as-a-Service• Uptime Assurance - 24x7 support

Implement your IoT programwith secure ecosystem-basedsolutions

execute

idea

te &

val

id

ate

realize

Co-creationImmersionWorkshopDevOps& Agile

DEFINE build

run

Day -1 Day 0

Day +1

2 20000+ $2.4 BNApplication and analyticsbusiness for HCL is serviced by 45000+ certified ideapreneurs across 650+ customers in 31 countries

Dedicated labs & joint GTM with IBM and Microsoft

Worth smart technology revenue enabled, 2012-14

Certified ideapreneurs servicing 250+ infrastructure customers across 9 verticals for 21+ years

$10 BN+

mode 2

Notes

Iot transformation partner ofTHE 21ST CENTURY ENTERPRISE

Notes

RECOGNITIONS

HCL has been rated as Leaders in IDC MarketScape for Worldwide Internet of Things Consulting and Systems Integration Services November 2016 (IDC #US41880716) “Buyers rate HCL Technologies highly for growth strategy execution, employee management, and cost Competitiveness”

HCL has been positioned as Leaders in Everest Group PEAK MatrixTM for IoT Services, Dec 2016

HCL is rated in the leadership zone in Zinnov Zones 2016 for IoT Technology Services across multiple segments, Aug 2016

HCL has been rated in the As a Service Winner’s Circle in HfS Blueprint grid for Internet of Things Serives, Oct 2016

Notes

Cloud & Cyber-Security Services

mode 2

450+Cloud Consultants

CLOUD CYBER-SECURITY

1700+Security Consultants

300+ Completed Projects

200+Active Client Relationships

LeadingSecurity Vendor Alliances

30+Completed Projects

• CART: Cloud Assessment and Readiness Tool

• MyCloud: Hybrid Cloud Management and Orchestration Platform

• ElasticOps: Cloud Native Managed Operations

• ServiceXchange: XaaS Service Consumption platform

HCL’s portfolio across Digital, Engineering, Application & Infrastructure Services positions it strongly to capitalize on the Cloud Services Opportunity

Focused Security Services Organizational Design

Innovative & differentiated solutions based on intelligent analytics and

automation to tackle emerging needs

HCL IP

Note

Manufacturing Services

Industries focus


Hitech, Aerospace and Defense, Automotive, Industrial Manufacturing,Chemical & process Manufacturing

Dedicated Hi-Tech & Manufacturing Center of Excellence

ServeSmart - Reduce post sales revenue leakage in Parts, Consumables and Services for After Market. Also increase customer satisfaction and asset uptime. Enables equipment manufacturers to provide proactive service and support ensuring uptime of their Equipment. Direct impact to critical KPIs like MTTR, Service Response Time, Maintenance cost leveraging Field Sensor data etc.

Customer cockpit - consolidates Customer, Order, Contract, CRM, Financial and Social data to identify customers with a high propensity for attrition. Cloud Enabled – Pre Built Dashboards – KPIs – Self Learning Model – Big Data Analytics

Supply chain visibility -A set of solutions (iSCM, GVP, iVision, Touchstone) that enable visibility across the supply chain – across regions, processes, partners and suppliers

BUSINESS HIGHLIGHTS

Application Services - Infra Services - Business Services -

Product engineering services - Digital Services

25000+Ideapreneurs across manufacturing services

32%*


US$ 1.99*

Billion dollar practice25of the Top 40 Global Manufacturers amonsgt 400+ clients


RECOGNITIONS

“HCL will generate new IoT-related contracts in the automotive industry during 2H16 that will help the company accelerate revenue growth for its manufacturing vertical, which accounted for 33.2% of HCL’s revenue in 2Q16” says TBR

Track and Trace - Custom built device enables to track and manage assets including variables like temperature, shock, location etc. Certified device – cloud enabled – notification and alert system.

Lean Manufacturing – Lean Assessment - Value Stream mapping - Value Stream Engineering

Manufacturing execution systems - help address the gaps between the Shop Floor and the Control systems on the one hand, and the enterprise level ERP systems on the other, thereby creating a series of synchronized and coordinated information links

Factory Automation and data on demand - SEMI-A standards compliant Factory Automation and Plant Systems integration solutions

PDM/ PLM services

Plant Automation Services

Notes

Manufacturing Services

Notes

Financial Services

Industries focus


Banking, Insurance and Capital Markets

• Application Modernization – Faster migration, predictable accuracy, iterative with minimal business disruption and well managed migrations with minimized risks and guaranteed technical, financial and timely success.

• Digital Operating Model - HCL’s cXstudio™ - a unique application development delivery framework for banking, insurance, and capital market clients, that enables this Future Digital Operating Model by bringing together business and IT stakeholders.

• Fintech - A fast-paced IT model specifically focused on new, digital technology innovation.

BUSINESS HIGHLIGHTS

30000+Ideapreneurs across Financial Services including 1200+ SMEs across Banking and Financial Service

25.8%*


US$ 1.6*

Billion dollar practice100+Customers including 40 F500 relationships across the globe3+ Dedicated digital innovation labs with FS clients globally


RECOGNITIONS

HCL has been positioned as Leader in Everest Group PEAK Matrix for large Banking AO 2016.

“HCL recently launched a consumer experience and innovation center (called cXstudio) in the Netherlands with Aegon to deliver customer experience excellence through the adoption of the latest digital technologies with a key focus on mobility”, March 2015” ,IDC (doc # lcUK25499715).

HCL has won Star Performer of the year in Everest Group PEAK MatrixTM ‘Service Provider of the Year Award 2016’ in two categories – ‘Overall IT Services’ and ‘Banking, Financial Services and Insurance (BFSI) IT’.

HCL ranked among Top 20 in the "IDC Financial Insights FinTech Rankings Top 25 Enterprise" published by IDC Financial Insights.

HCL has been positioned as a Challenger in Ovum Decision Matrix for Selecting an IT Service Provider for the Insurance Sector, 2015-16 by Charles Juniper, 8 Jan 2016

HCL positioned as Star Performer in the Leader category of the Everest PEAK matrix report for Capital Markets – 2015

HCL has been rated a Major Contender in Everest Group PEAK matrixTM report for Global Insurance AO Service Providers

Notes

Financial Services

Notes

Life Sciences & Healthcare Services

Industries focus


Pharmaceuticals & Biotech, Medical Devices, Contract Research Organizations,Payer and Providers

• Next generation research cloud

• Clinical Transformation

• Connected clinical Trial solution

• Real-World Evidence (RWE) data analytics

• Pharmacovigilance

• Lab informatics solutions

• Commercial insight for life sciences

• Chronic Care Management platform

• Internet of Things

• zCMO – Socialytics

• Supply Chain optimization

• Serialization/Track & Trace

• Sourcing Effectiveness

• Compliance related solutions

• Population Health Management (PHM)

• Connected Digital Healthcare

• Stakeholder Management Platform

• Member experience Management

• Application Services

• Infra Services

• Business Services

• Product engineering services

• Digital Services

BUSINESS HIGHLIGHTS

10000+Ideapreneurs across LifeSciences and Healthcare Services

268 of the top 10 global pharmaceuticals, 6 of the top 10 health insurers, 9 of the top 10 medical device manufacturers and 3 of the top 5 CRO’s

12.3%*


US$ 767*

Million dollar practice


RECOGNITIONS

HCL has been positioned as Leader in Everest Group PEAK Matrix for Life Sciences IT Infrastructure, 2016.

HCL has been positioned as Leader in Everest Group PEAK Matrix for Life Sciences Applications Outsourcing, 2016.

HCL has been positioned as a Major Player in IDC MarketScape for Worldwide Life Science R&D ITO Services 2016 Vendor Assessment, February 2016.

HCL has been positioned as a Major Player in IDC MarketScape for Worldwide Life Science R&D Risk-Based Monitoring Services 2015 Vendor Assessment, April 2015. According to the report, “Based on feedback from multiple customer references, HCL received high marks for its technical and IT strengths, low turnover, competitive pricing, and breadth of clinical service offerings”. (IDC # HI255628)

HCL rated as Star Performer in Leader category in Everest Group PEAK Matrix for European Life Sciences IT Outsourcing (ITO) Service Providers’ Assessment 2015.

HCL has been positioned as Major Contender in Everest Group PEAK Matrix for Life Sciences Digital IT.

HCL has been rated a Star performer and a Major Contender in Everest Group PEAK matrixTM report for Healthcare Provider IT Services

Notes

Life Sciences & Healthcare Services

Notes

Public Services

Industries focus


Travel, Transportation, Logistics & Hospitality, Oil and Gas, Energy and Utilities, Government

Energy & Utilities

• Benefits led Energy & Utilities solutions

• Engage

• Rapid Deployment toolkit for Utilities

Oil and Gas

• Application Portfolio Optimization

• iAIM Framework

• iMRO

Travel, Transportation & Logistics

• iMRO

• Mobile Key

• Enterprise Mobility platform

• Transformation of transportation systems

Public Sector

• iGOVERN™ Citizen Centric Solutions

• Disaster Assistance Recovery Tool (D.A.R.T.)

• Mobile and Remote Working Solution (MRWS) for Police

BUSINESS HIGHLIGHTS

10000+Ideapreneurs across Public Services

10.3%*


US$ 642*

Million dollar practiceNo:1SAP services provider for Utilities in North America with 36 CIS replacements and upgrades


RECOGNITIONS

“We believed that HCL's heritage in manufacturing gave it an edge: because HCL grew out of manufacturing (but operated as a pure services company without interference from the product side), it retains a manufacturing mindset — how to operationalize complex processes and scale them. This makes HCL a capable partner to help streamline operations of logistics, transportation, and travel companies.” Says IDC in a report titled HCL Travel, Transportation and Logistics Analyst and Advisor Day 2016, March 2016 (doc #US41130316)

“Digital enablement is one of the core pillars for growth in HCL’s TTL practice because customer-experience- centric solutions that link physical with interactive environments are particularly important for the travel and hospitality subindustries. The company’s broad view of digital transformation fits naturally within how clients in the TTL vertical approach the development and delivery of digital business processes. “ – says TBR (Source: HCL acts as a transformation partner for travel, transportation and logistics customers, Jan 27 2016)

Notes

Public Services

Consumer Services

Notes

Industries focus


Retail and Consumer Goods, Telecom, Media, Gaming, Publishing and Entertainment

Business Aligned IT Operations / ALT ASM - Aligning IT operations to end business outcomes

Retail Execution - Enabling Retail Execution thru collaboration across the business functions

Next-Gen Stores Management - Optimizing of store operations & Improving In-store experience

Supply Chain Visibility & Optimization - Enabling supply chain visibility & improving efficiency across all channels & nodes

mPASSA™ - Comprehensive Casino Mobility Solution

SMARTGUIDE - Personalized recommendation engine

FANSTAND - Next Gen Gamification Solution

ACR- Second Screen Exp - Consumer immersive Experience

AdaptNXT ™ - Data driven NextGen Adaptive Learning

Labs / CoE:• SDN Labs for Leading Telecom OEM &

Leading Chip Manufacturer

• Interactive App testing Lab

• Enterprise Mobility Lab

• Telecom, Media & Entertainment Lab

• DTV/Signal Generation Lab

• Wireless Network Simulation Lab

• Smart Devices Lab

• COE’s in Merchandising, Stores, Marketing and Supply Chain to enable business outcomes

BUSINESS HIGHLIGHTS

20,000+Ideapreneurs across Consumer Services

9.1%*


US$ 567*

Million dollar practice75+Customers globally including F500, 7 Dedicated Labs and 100% Renewals in the past 3 years


Consumer Services

Notes

RECOGNITIONS

HCL featured in Gartner report titled Market Guide for Supply Chain Visibility Software, Jan 2016 by Christian Titze. According to the report “Vendors are not only offering SCV software with information hub capabilities, but also related services, such as data management and partner onboarding, and core as well as embedded/extended supply chain functionalities and universal apps, which round up a broad software and service portfolio”

HCL has been positioned as a Strong performer in both The Forrester Wave™: B2B Global Commerce Service Providers, Q1 2015 and The Forrester Wave(TM): B2C Global Commerce Service Providers, Q1 2015 by Andy Hoar and Adam Silverman, February 9, 2015 , Forrester Research Inc. According to the latter report “HCL hasmade the transition into the digital business space and has begun to offer front-end design and strategy consulting services”.

Zinnov Positions HCL in the Leadership Zone for Digital Services in Retail


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