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building the next-generation claims workforce

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Page 1: Building the next-generation Claims workforce
Page 2: Building the next-generation Claims workforce
Page 3: Building the next-generation Claims workforce
Page 4: Building the next-generation Claims workforce

Problem Solver

ClaimsProfessionalof the future

Innovator and Change driver

ServiceProvider

Page 5: Building the next-generation Claims workforce

LowSustainability of value created over time

Com

mer

cial

Val

ue

High

High

A

B

C

Page 6: Building the next-generation Claims workforce
Page 7: Building the next-generation Claims workforce

12


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