building the intelligent future
TRANSCRIPT
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Building the Intelligent Future
Timo Elliott
Global Innovation Evangelist, SAP
@timoelliott
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2PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
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General Motors vs. Tesla
2011 2017
$58Bn$55Bn
$2.5Bn
$51Bn10,000,000 cars in 2016
76,000 cars in 2016
(average market cap)
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Self-Improving Products
All products, services,
and processes will
improve automatically
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SAP CoPilot
SAP CoPilot is an
Enterprise Digital Assistant
— what Siri, Alexa, and
Cortana are to consumers.
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40% 70% 94%
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Flamethrower drones!
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Augmented reality gets real
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Face recognition
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Taxi driver login
Toilet paper dispenser!
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How many dogs?!
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connecting People, Things, and BusinessesIntelligently
Integration Mobile
Collaboration
Big Data
Business Process
Innovation
Connected Data
Design Thinking
Microservices
APIs
Real-time
Analytics
Natural
Language
IoT NetworksMachine
Learning
Experiences
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30© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Digital Business
isn’t about technology
It’s about the Customer Experience
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31© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Power to the people
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Shoes Personalization
CommunityCoaching
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BENEFITS
Single platform to
manage data and
analytics capabilities
35% Increase in
campaign Opt-Ins
65% response rates in
email campaigns
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SAP Hybris
Charly grocery chatbot –
order by emoji!
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Pret A Manger
Ensure the perfect product
assortment is always availableSource: Pret a Manger UK
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Mobile applications to immerse
customers in the show experienceSource: Cirque du Soleil
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Delivering a superior customer experience
More than eight out of ten executives
strongly agree that “a superior customer
experience is important to our
organization's success.”
…but only 34% believe their
organization has the tools and skills
to actually deliver superior customer
experiences.
34%Strongly
agree
Source Harvard Business Review Analytic Services Survey: Anchoring Customer Experience in the Social Experience, January 2017
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Just 3% of companies say
they are succeeding with
digital transformation
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Digital Transformation with SAP
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The digital innovation system
that enables you to innovate at scale to confidently
redefine your business.
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Internet of Things
Big Data
Data Network
Blockchain
Analytics
Machine Learning
SAP Leonardo Technologies
SAP Leonardo Digital Innovation System
SAP Cloud Platform
Multi-Cloud Infrastructure
Microservices | Open APIs | Flexible Runtimes | Integration
SAP Data Center
Data Management SAP HANA SAP Data Hub SAP Vora Other SAP Open Source Storages SWIFTAWS S3
Hadoop…
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SAP Cloud Platform
Multi-Cloud Infrastructure
Microservices | Open APIs | Flexible Runtimes | Integration
SAP Data Center
Data Management SAP HANA SAP Data Hub SAP Vora Other SAP Open Source Storages SWIFTAWS S3
Hadoop…
The SAP Cloud Platform
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SAP Leonardo Technologies
Internet of Things
Big Data
Data Network
Blockchain
Analytics
Machine Learning
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48PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Global SAP Leonardo
Centers for design
thinking and innovation
Bring innovative ideas
to life; iterate and refine
with SAP Build
Create, test & refine
business case for ROI
and strategic value
Create technology roadmap,
identify dependencies &
remediate risks
Solution Ideation
& Vision
Rapid
Prototyping
Business Case
Development
Integration
Blueprint
SAP Leonardo Innovation ServicesAchieve measurable value in weeks, not years
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Innovation with purpose using Design Thinking
Rethink what you sell:
from selling a product to
selling a transformation
Rethink your customers:
who is struggling with these
problems?
Focus on the problems:
what’s stopping customers
from the transformation?
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50PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Global SAP Leonardo
Centers for design
thinking and innovation
Bring innovative ideas
to life; iterate and refine
with SAP Build
Create, test & refine
business case for ROI
and strategic value
Create technology roadmap,
identify dependencies &
remediate risks
Solution Ideation
& Vision
Rapid
Prototyping
Business Case
Development
Integration
Blueprint
SAP Leonardo Innovation ServicesAchieve measurable value in weeks, not years
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New Business Model Generation
Business Model Canvas: nine business model building blocks, Osterwalder, Pigneur & al. 2010
Digital leaders are far more
likely to have rethought their
relationships with customers,
partners, and other industry
players
And they are much more likely
to have invested in employee
training and new hires with new
roles
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52PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Global SAP Leonardo
Centers for design
thinking and innovation
Bring innovative ideas
to life; iterate and refine
with SAP Build
Create, test & refine
business case for ROI
and strategic value
Create technology roadmap,
identify dependencies &
remediate risks
Solution Ideation
& Vision
Rapid
Prototyping
Business Case
Development
Integration
Blueprint
SAP Leonardo Innovation ServicesAchieve measurable value in weeks, not years
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53PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Start prototyping with simple sketches!
http://build.me
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Turn prototypes into reality quickly, easily, and iteratively
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SAP HANA
Express Edition
Fast Prototypes
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56PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Global SAP Leonardo
Centers for design
thinking and innovation
Bring innovative ideas
to life; iterate and refine
with SAP Build
Create, test & refine
business case for ROI
and strategic value
Create technology roadmap,
identify dependencies &
remediate risks
Solution Ideation
& Vision
Rapid
Prototyping
Business Case
Development
Integration
Blueprint
SAP Leonardo Innovation ServicesAchieve measurable value in weeks, not years
Quickly move from brainstorming to blueprint to innovation at scale
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Vestas Wind Turbines
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SAP Leonardo Industry Accelerators
• Assets
• Logistics
• Store (*)
• Inventory (*)
• Shelf (*)
• Cold Chain (*)
• Venue
• Team
• Fans (*)
• Assets
• Logistics
• Manufacturing (*)
• Cold Chain (*)
• Consumer (*)
• Assets
• Logistics
• Service
• Spare Parts
RetailDiscrete
Manufacturing
Sports &
Entertainment
Consumer
Products
Each SAP Leonardo Industry Accelerator is a fixed price solution for a high-priority opportunity with an
affordable pre-defined bill of materials that includes annual cloud subscription licenses and SAP Leonardo
Innovation Services
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Optimize Your BusinessImprove productivity and customer experience, increase revenue
Transform Your BusinessNew digital products & services, new industries,
new business models
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The sky is the limit!
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Timo Elliott, SAP
@timoelliott
Thank You!