building the digital campus: examples from norway
TRANSCRIPT
Building the digital
campus: examples from
Norwegian national services
and collaborationsIngrid Melve, program director, UNINETTSRCE DEI 2017 Conference
Zagreb, April 5, 2017
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Internet in Norway (General index, DESI 2016)
Universities (from Digital Tilstand 2014 survey)
1. Connectivity: Good
2. Digital skills: identified as needing
to increase (especially teachers)
3. Use of Internet: high, but very
variable for teaching learning
4. Integration: more work to do,
spotty integration
5. Digital services: Collaboration,
need for more selfservice,
automation, simplification,
data centric eInfrastructure
Internet (Croatia, DESI 2016)
eInfrastructure in Europe (estimate)
1. Connectivity: Research network,
including eduroam
2. Digital skills: how to use?
digital self confidence for teaching?
3. Use of Internet: variable
4. Integration: eInfrastructure
services, shared research
infrastructure, federated login,
clouds, data access
5. Digital research and education
services: collaboration? Open
access? Data centric?
Norway
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Major reorganization of universities
Shared ICT is next
• Network
• HPC and storage
• Research data
• Student registry system
• Online services: libraries, repositories, cloud use, portals etc
• Joint procurement
Work smarter: quality up and cost down
The Nordic network landscape
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Building rings, not links
Connect university and
college campus
Data traffic goes up
14500 km (11500 ex Svalbard)
59 POPs
120 routers
IRU with Broadnet until 2023.
1G, 10G, 100G
>40% load -> upgrade
Network status and plans
INFRASTRUCTURE
cc: Jeff_Werner - https://www.flickr.com/photos/48023467@N00
We will buy/build fiber to your campus
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SEA CABEL
cc: OceanNetworks Canada - https://www.flickr.com/photos/38824354@N02
What does broadband look like in the sea? (human added to illustrate scale)
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19. desember
2013
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LOCAL RESPONSIBILITY
cc: fjakone - https://www.flickr.com/photos/42774923@N00
Strategy for ICT in universities
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Data
Tools
Users
Content
• Data centric
Infrastructure and tools
• Research
• Education
• Analytics and admin
Needs (and skills)
• Researchers
• Students
• Teachers
• Management and support
DATA CENTRIC
cc: justgrimes - https://www.flickr.com/photos/44718928@N00
ICT for university and research
InfrastructureeInfrastructure
Education ResearchAdministration
and management
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Technology deployment
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ECAMPUS
cc: qthomasbower - https://www.flickr.com/photos/55943778@N00
Goals of the eCampus program
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ICT solutions for higher ed: simple and good enough
Digital compentency (human capital)
Digitalise ICT in learning
National solutions, shared understanding
Ministry of education and research, UNINETT as program lead
70 million NOK, 5 (6-7) years
2012-2016 (initial idea 2009)
Collaboration use and tools
Video use and tools
Assessments tools
Learning environment tools
Nordic collaboration on
requirements, procurement and
service delivery
Services for education
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DIGITAL LEARNING ENVIRONMENTcc: JD Hancock - https://www.flickr.com/photos/83346641@N00
FILESENDER, BOXSHARING LUMPS OF INFORMATION
cc: theqspeaks - https://www.flickr.com/photos/83261600@N00
Services for sharing files
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0
500
1,000
1,500
2,000
2,500
3,000
3,500
0
5,000
10,000
15,000
20,000
25,000
30,000
2010 2011 2012 2013 2014 2015 2016
Num
ver
of
uniq
ue u
plo
adin
g u
sers
Uplo
aded f
iels
for
shari
ng
Filesender: sharing big files
Uploaded files for sharing Unique uploading users
0
1000
2000
3000
4000
5000
6000
Box personal storage/sharing: lisenses used
SfB, ADOBE CONNECT, WEBRTCMEETING PLACES
cc: davidroethler - https://www.flickr.com/photos/91752879@N00
Web meetings for education
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0
20000
40000
60000
80000
100000
120000
140000
160000
180000
0
500
1000
1500
2000
2500
3000
3500
4000
4500
2012 2013 2014 2015 2016
Møte
tim
er
Num
ber
of
meeti
ng h
ost
s and r
oom
s
Web meetings: Adobe Connect
Meeting hosts Meeting rooms Meeting hours
Skype for
Business
as a service
Production March 1 2016
Joint effort by UNINETT, NTNU and University ofTromsø
Highly redundant design
Integrated with our SIP infrastructure
Internal
Bridge
External
External Firewall
Bridge Firewall
Edge pool TRDEdge pool TOS Reverse-Proxy TOS Reverse-Proxy TRD
Enterprise pool TOS Enterprise pool TRD
TOS
SQL Primary SQL Mirror
SQL Witness TRD
TRD
SQL Primary SQL Mirror
SQL Witness TOS
Web Application Server TOS Web Application Server TRD
TOS TRD Persistent Chat stretched pool
DFS file share TOS DFS file share TRD
Mediation pool TOS Mediation pool TRD
UNINETT Sanntid PSTN UNINETT Sanntid PSTN
sip.s1.l.uhad.noav.s1.l.uhad.no
web.s1.l.uhad.no
sip.s2.l.uhad.noav.s2.l.uhad.no
web.s2.l.uhad.no
lyncdiscover.s1.l.uhad.nomeet.s1.l.uhad.nodialin.s1.l.uhad.no
lyncdiscover.s2.l.uhad.nomeet.s2.l.uhad.nodialin.s2.l.uhad.no
Tromsø TrondheimTromsø Trondheim
Media production Distribution
Digital
Organizational foundation
DigitalTechnological foundation
Ownership and usage
competence competence
Lecturer
mobile
meta data markup
editing
capture
auditorium,
video conference
and retrieval
conversion
storage and archive
licensing
support for search
LMS, VLE
podcast, RSS
streaming
Access everywhere
l
l
l
l
l
l
l
l
l
l
l
l
Learning environment
Pedagogic support
Classes, courses, student groups
Students
Standards, data formats, meta data formats
Equipment, work flow
Media management
l iTunes, YouTube
LECTURE CAPTURE
cc: uniinnsbruck - https://www.flickr.com/photos/39213312@N07
SCREENCAST
cc: brianc - https://www.flickr.com/photos/51035606497@N01
FLIPPED CLASSROOM
cc: Ed Yourdon - https://www.flickr.com/photos/72098626@N00
Roadmap for video in education (2012)
Local investment Shared services
Digital competence
Web meeting support
Video conference room and handholding
Lecture capture agents
• Screen capture or video?
• Automated lecture hall
Portal/LMS integration
Identity management
Common specifications
Network for competence
Web meeting service
Video conference support
Lecture capture server
• Multiple solutions
• Media management
Storage
Access management
Common specifications
MEDIASITE, RELAY, KALTURAVIDEO INFRASTRUCTURE
cc: HckySo - https://www.flickr.com/photos/54191388@N00
Video infrastructure for education
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0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
1,600,000
2013 2014 2015 2016
Vid
eos
pro
duced
Vie
wed v
ideos
Mediasite: views and produced videos
Viewed videos Videos produced
0
500
1,000
1,500
2,000
2,500
3,000
3,500
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
2013 2014 2015 2016
Use
rs p
roducin
g v
ideo
Pro
duced v
ideos
Relay: Video production
Produced video Users producing video
SHARED IMPLEMENTATION
cc: ryancr - https://www.flickr.com/photos/33128961@N00
Work methodology
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Working groups: open and coordinated
Best practice: identify, document, share
Collaboration with vendors and suppliers:
partnership, procurement
Development agreements: Pre-
procurement procedures, partnership
Cost/benefit assessments: document,
share
(PRE)PROCUREMENT
cc: Bunshee - https://www.flickr.com/photos/8659134@N06
Digital assessments
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0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
2014 2015 2016
Digital Assessment logins
Spring semester Autumn semester
Test and develop (2014-
2015)
• Software tools, with vendors
• Policy, with exam office
• Best practice, with everyone
Document best practice
Write specification
Exchange experiences
Procurement
Operational solutions (2016-
KNOWING HOW TO
cc: Spirit-Fire - https://www.flickr.com/photos/50573017@N02
Technical infrastructure
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Server consolidation, share end system procurement agreement
Local user support, link with working group
• University users need local support teams: some had, some have built (some still lack)
• Local support was done by “fire souls” (those who care), not by support teams
Support portal
Things take time
• Education changes take time: Professors want to deliver proven good teaching, test and
wait for next semester to deploy
BEST PRACTICE
cc: Tobyotter - https://www.flickr.com/photos/78428166@N00
OPEN WORK
cc: JD Hancock - https://www.flickr.com/photos/83346641@N00
CAMPUS BEST PRACTICE
cc: ShironekoEuro - https://www.flickr.com/photos/41893519@N07
Quality development
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Shared understanding of what is needed
Technology maturity
Timing, in relation to work in a topic, study program, institute or
institution
Collaboration with other national agencies
Local support team organization
Local eCampus projects
Arena for digitisation
DIGITAL SKILLS, COMPETENCY
cc: phsymyst - https://www.flickr.com/photos/78624556@N08
Components for ICT in education
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Tools
• Video infrastructure
• Collaboration
• Learning environment
• Assessment
Framework
• Technical organization
• Modular approach
• Standards
Quality
• Digital skills
• Human capital
• Network of people
Coordination
Procurement Integration/APIs
Best
practice
BEST PRACTICE
cc: -Jer- - https://www.flickr.com/photos/16564057@N00
INFORMATION
FOR HUMANScc: Marc Wathieu - https://www.flickr.com/photos/88133570@N00
INFORMATION
FOR SYSTEMS AND MACHINEScc: camknows - https://www.flickr.com/photos/13101664@N03
MAKE SIMPLE SOLUTIONS: BEST PRACTICE
cc: silverfox09 - https://www.flickr.com/photos/22296476@N00
WORKING GROUP
cc: bgolub - https://www.flickr.com/photos/8246716@N04
STRATEGIC ICT GOALS
EDUCATION, RESEARCH, ADMIN, SECURITYcc: marfis75 - https://www.flickr.com/photos/45409431@N00
SHARED SOLUTION ACCEPTANCE
cc: Denis' Life - https://www.flickr.com/photos/41771027@N08
BEST PRACTICE
cc: Utah National Guard - https://www.flickr.com/photos/47326183@N07
More information
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Talk to me today!
Contact me at [email protected]
Read eCampus report
https://www.uninett.no/sites/default/files/ecampus-
sluttrapport-en.pdf