Building IP Video Communication & Collaboration

dialcom provides real-time video communication, collaboration and multimedia sharing capabilities over IP, for any device and any network seamlessly.

Its suite of solutions, extends video communications from the boardroom to the desktop and to all types of mobile devices. The company is at the cutting edge of the video services revolution. Its business objective is to be a leading player in a market which will witness exponential growth over the next few years as communication trends naturally go from voice to video.

dialcom solutions enable video calls and between any device, any network, and for any community.

Our Vision: Building Video Collaboration

Agent Interface

Client Interface

dialcom Webcall

A fast and easy platform that allows bidirectional real-time collaboration between the operator of a Contact Centre and the end user who requires on-line and help-desk support

It does not require any preinstallation and universal access

Easy to use integrated audio conference videoconference support

Features

AvailabilityPersonal supportExtensive service and content catalogueFast and easyAccess to personal informationCommunication in real timeSecure and friendly

Corporate Offer: Integrated Web Video Contact Center

dialcom P2P VideoCall

Place P2P IP based videocalls between multiple terminal types.

Presence server providing user availability and presence engine to put both users in P2P communication.

Service can be supported in PDAs & mobile handhelds running Windows mobile v5.0, PCs and Symbian mobile phones

Based on dialcom Corporate IM : See if other users are online Invite to other user to a P2P IP based videocall

Corporate Offer: P2P Chat & Video Calls

Unique real-time adaptive bandwidth management(patent pending)

Provides best possible real-time videoconferencing quality experience adapted to the bandwidth and thedevice of each participant.

Multi-device users.

IP Network independent.

Technology working either on client/server architecture or on P2P environment.

Carrier grade scalability

Optimized software client:

Light and self-installable software client, with an intuitive user interface. No pre-configuration needed.Optimized video codecs and media transportation.Multi-platform.

dialcom Key Differentiators