The Middle Class Express

Helping People Help Themselves

The Middle Class Express (MCE) is a structured program/process that helps people attain and/or

maintain a Middle Class Status

Description of Primary Prototype Ramón Rojano, MPH, MFT

1. It is a voluntary program

2. Focuses on developing 8 Tracks

3. Requires sweat equity

4. Works on a specific life plan

5. Makes an assessment of where people are

6. Combines Education, training & coaching

7. Helps connect with specific opportunities

8. Has a 3-5 year follow up to check outcomes

MCE – BASIC CONCEPTS

MIDDLE CLASS EXPRESS

The MCE assists people move forward on 8 tracks:

1. Employment

2. Financial Literacy & Entrepreneurship

3. Formal Education

4. Training and skill sets

5. Attitude and Mindset

6. Access and Utilization of Resources

7. Healthy Lifestyle

8. Family and Community

The 8 Tracks MIDDLE CLASS EXPRESS

The Plan is to Move Progressively Towards Self-Sufficiency Identifying the Milestones to be Reached at Each Step

THE PROCESS

MIDDLE CLASS EXPRESS

Accessing to Services and Opportunities for Upper Mobility

Removing Obstacles and Roadblocks

EXAMPLES OF PROGRESSIVE MILESTONES

Track # 1Employment

Asset Building

Asset Building

Track # 3Education

CLARITY•Be Clear on Desire•Define Specific Goals•Develop Life Plan

PREPARATION•Get Information•Get Trained•Acquire New Skills

EFFORT•Maintain Motivation•Contribute Sweat Equity•Work Hard•Take Advantage of Opportunities

FORMULA TO MAKE GOALS HAPPEN

WORKING ON 8 DEVELOPMENTAL TRACKS

WORKING ON 8 DEVELOPMENTAL TRACKS

WORKING ON 8 DEVELOPMENTAL TRACKS

WORKING ON 8 DEVELOPMENTAL TRACKS

THE MIDDLE CLASS EXPRESS IS IMPLEMENTED

BY LIFE COACHES

Middle Class Express- LIFE COACHING

Life Coaching

Life Coaching is a new and rapidly growing profession Life Coaching is a new and rapidly growing profession that is profoundly different from consulting, mentoring, that is profoundly different from consulting, mentoring,

advice, therapy, or counseling. advice, therapy, or counseling. The coaching process addresses specific personal The coaching process addresses specific personal

projects, business successes, general conditions and projects, business successes, general conditions and transitions in the client's personal life, relationships or transitions in the client's personal life, relationships or profession by examining what is going on right now, profession by examining what is going on right now, discovering what your obstacles or challenges might discovering what your obstacles or challenges might be, and choosing a course of action to make your life be, and choosing a course of action to make your life

be what you want it to be.be what you want it to be.

Lifecoaching.comLifecoaching.com

LIFE COACHING- DEFINITION

Life Coaching

Focuses on the life of the person Requires a Life Plan Designs strategies to accomplish goalsWorks on present projectsWorks on mindsetHelp clients develop new skills

LIFE COACHING Basic Elements

Life Coaching

MindsetMindset( Self esteem, positive thinking, competitiveness, desire, will, ( Self esteem, positive thinking, competitiveness, desire, will, determination)determination)

GoalsGoals( Professional, educational, employment, financial, social, quality of life)( Professional, educational, employment, financial, social, quality of life)

Skill SetsSkill Sets(Discipline, work habits, education, expertise, competencies, project (Discipline, work habits, education, expertise, competencies, project management, financial planning, strategizing)management, financial planning, strategizing)

Resources/AssetsResources/Assets( Money, housing, medical services, social supports, other assets)( Money, housing, medical services, social supports, other assets)

Family & CommunityFamily & Community( Positive interaction with family; active member of social network; ( Positive interaction with family; active member of social network; positive and supportive group of friends; civic engagement; positive and supportive group of friends; civic engagement; volunteers/contribution)volunteers/contribution)

LIFE COACHING INTERVENTIONS

Life Coaching

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Recruitment Engaging Assessment Contracting Developing Life Plan Developing Personalized Support

Network Implementing Life Changes Monitoring Progress Maintaining Motivation Celebrating Successes

Ramon Rojano MPH, MFTLife Coaching

LIFE COACHING- PHASES

16Ramon Rojano MPH, MFT

AREAS

Describe your ideal lifestyle

1 Employment/Career 2 Money/Assets/Finances 3 Education 4 Skills Sets/Experience 5 Personality/Mindset/ Attitude 6 Access to needed resources 7 Health/ Physical Conditions 8 Family and Social Life 9 Housing Conditions

10 Quality of Life/Happiness

Middle Class ExpressYOUR IDEAL MIDDLE CLASS LIFESTYLE

Copyrights. Middle Class Express Workbook

Life Coaching

17Ramon Rojano MPH, MFT

AREAS

Describe your ideal lifestyle

1 Employment/Career 2 Money/Assets/Finances 3 Education 4 Skills Sets/Experience 5 Personality/Mindset/ Attitude 6 Access to needed resources 7 Health/ Physical Conditions 8 Family and Social Life 9 Housing Conditions

10 Quality of Life/Happiness

Middle Class ExpressYOUR CURRENT MIDDLE CLASS LIFESTYLE

Copyrights. Middle Class Express Workbook

Life Coaching Instruments

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PRIMARY ROLES:

Informational: Provide information about the program and services available.

Engagement: Helping people keep connected with the program. Guidance: Helping people navigate the system and take advantage of

opportunities. Decision Making: Helping people make appropriate decisions. Clarification: Helping define and clarify goals Planning: Helping develop life plan Strategizing: Helping develop appropriate strategies Focusing: Helping people stay focused Problem solving: Helping them deal with obstacles that prevent them

form moving forward. Motivation: Encouraging people to stay on track with their life plan. Monitoring and follow up.: Provide opportunities to assess progress

Ramon Rojano MPH, MFTLife Coaching

THE ROLE OF A COACH

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PRIMARY RESPONSIBILITIES: Attend orientation and training sessions. Participate in general program meetings Attend special team meetings as needed. Learn and be familiar with program’s resources Contribute to the development of individual life plans. Monitor, follow up, compliance with plan. Person to person contact with participants. Phone contacts with participants. Identify available resources and inform clients about them. Keep some minimal record for program files.

Ramon Rojano MPH, MFTLife Coaching

COACH RESPONSIBILITIES

Build Infrastructure for Evaluation

OUTCOME EVALUATION SEQUENCE

Establish Baseline Data to be collected Establish shared long-term outcomes Select Indicators of Success Establish reporting template & timeline Develop project-specific tools, processes,

benchmarks Develop Participant Registry

Collect Baseline Information and Track Progress –Long Term Follow-Up

Build Infrastructure

August 7, 2008, the project was launched

Marbles MuseumDowntown, Raleigh

MIDDLE CLASS EXPRESS

Life Coaches Received Preliminary

Certification After20 Hours of Training

PRELIMINARY RESULTS01/2011

Human Capital Development : Preliminary Results

  HCD Enrollment: 432

Assessments: 279

Follow-up: 119

Middle Class Express Coaches: 81

WCHS Staff Contributing: 120

HS Academy Staff Training Units: 6794

HCD Partnerships: 30

New Integrated Projects: 16

Partnered Models: 9

EXAMPLES OF SUCCESS

BEFORE NOW

MIDDLE CLASS EXPRESS

Single mother of two. Partially Employed. Living with mother since birth.

Multi-year dependency on food stamps. Renter for “life”

Chronically unemployed. No life plan. College graduate. Can’t

find job related to career. Lived with mother

Chronically unemployed. Only getting part time jobs

Employed full time in level entry job. Rented own place. Developed

own business. Starting to get small contracts

Employed full time with good benefits. Long-term financial

plan in place

Employed full time. Moved out of mother’s home. Pays

rent promptly

Got trained. Got better job. Bought own home. Out of

food stamps