building culture and values at evolent health
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Building Culture and Values
at Evolent Health
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A Primer on Evolent Health
3+
years since
initial inception
800+
Evolenteers
in 2015
2Mlives impacted by
current model
25markets served
nationwide
Continued support of physicians, coupled with infrastructure investment
on a payer-neutral platform, enable high quality, low cost care
Population health
management to extract
costs, optimize care
Physician ownership
to ensure and
maximize success
Risk management
infrastructure to monetize
delivery model
Our MissionTo change the health of the nation by
changing the way health care is delivered
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$11,100 $9,660
4,443 3,211
258 232
<15% >50%
Cost / Person / Year
Hospital and SNF
Days / 1000
Radiology Test / 1000
Patient Engagement
Rates (Ex. Program)
Note: Actual data based on current Platform and Operations Partner
What We Believe: A Shift to “Value-Based Care” Holds the Answer
>80%
<20%
Traditional Health Care (FFS) Value-Based Health Care
Portion of Health Care Spend
$ saved through
population
management create
significant new $
opportunity for
health systems
13%
28%
10%
3.3x
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• Core values are the deeply ingrained principles that
guide all of a company’s actions; they serve as its
cultural cornerstones inherent and sacrosanct; they
can never be compromised, either for convenience or
short-term economic gain...They are a source of a
company’s distinctiveness and must be maintained at
all costs.
o Versus
• Aspirational values – those that a company needs to succeed
in the future but currently lacks
• Permission-to-play values – the minimum behavioral and
social standards required of any employee
• Accidental values – arise spontaneously and take hold over
time
HBR’s Make Your Values Mean Something
Focusing on Our Core Values
1. Understand the
different types of
values
2. Be aggressively
authentic
3. Own the process
4. Weave core values
into everything
The group chose those values based on an
analysis of a few employees who personified
qualities that executives most wanted to see
adopted throughout MedPointe’s culture.
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Our Values
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Start by listening.In our continuous strides to improve our work, our
relationships and ourselves, we listen first. With every
interaction, we preserve and promote an open culture
focused on the success, support and development of all.
Own the opportunity.We hire great people who we trust to make Evolent and our
partners proud, and we value and reward those who lead
at all levels. We rise to the occasion, capitalizing on the
freedom and responsibility we’ve been granted to make an
impact.
Pioneer’s spirit.Never satisfied with the status quo, we endeavor always to
learn and to offer more. We take smart risks, and when we
fail, we fail forward. We look toward the future, with the
conviction and agility to achieve our vision.
Humility.To serve—our partners and each other—remains our
highest honor and motivation, and we apply both empathy
and experience in fulfilling our charter. We each expect and
extend respect, understanding it takes many different
perspectives to drive change.
Excellence in all.We care intensely about the mission—both Evolent’s and
our partners’—and set our sights on excellence in all that
we do. We thoughtfully chart the course forward, bring our
very best to even the smallest of steps, and make sure to
celebrate our progress.
Unflinchingly can-do.We demand nothing short of run-through-walls resolve in
serving the ultimate customer—the patient. We put team
first, and presume the best of intentions and effort from one
another. Through an environment that supports our whole
selves, we sustain our commitment to going above and
beyond.
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800 N Glebe Rd, Suite 500
Arlington, VA 22203
evolenthealth.com