building communities

building communities

“We did it our way”

@GaryYarlington

Gary OrrChief Executive

Yarlington Housing Group

building communities

Overview:• Established in 1999• Customer satisfaction

91%• Annual development:

250 homes• Circa 10,000 homes• Turnover £50 Million

building communities

Our First 10 Years

•Improving existing housing conditions•Improving frontline service deliver•Regeneration & Development

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Prices Too High Supply Too Low• The average house price

£223,870, • 11.6 times the average

regional salary of £19,484.

building communities

Prices Too High Supply Too Low• There are 158,399 on

waiting lists in the South West

• 51,000 in Yarlington’s area of operation

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Customer Insight

• 2.5 times less likely to secure 5 good GCSEs

• 3 times more likely to be unemployed

• Twice as likely to be benefit dependent

• 5 years less life expectancy

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Myth busting

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Will an increase in the supply of affordable housing resolve the

challenges across our communities?

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A Homogeneous Sector?

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One Team

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2011 Strategic Review

• Reconnecting with our Charitable Purpose

• Strategic Planning Framework that brought together, the Board, Staff,

Customers & Stakeholders

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“Alleviate local housing need

and

respond to the socio-economic circumstances within our communities”

building communities

building communities

ResidentResidentInvolvementInvolvement

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Resident Resident InvolvementInvolvement

Place residents at the heart of everything we do.

building communities

Homes & Homes & ServicesServices

building communities

Homes & Homes & ServicesServices

Provide great homes and services that people need

and want

building communities

ViabilityViability

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ViabilityViabilityEnsuring the long-term viability of the business

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PeoplePeople

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PeoplePeopleTo be a people centred organisation

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GrowthGrowth

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GrowthGrowthTo deliver growth that supports our wider business objectives

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Community Community InvestmentInvestment

building communities

Community Community InvestmentInvestment

To support our communities to be places where people choose to

live, learn & work.

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Introducing SHAPE

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building communities

Ambitions of the households so far

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Supporting community ambition & re-instating opportunities

building communities

…build 1,000 properties

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500 residents will have attended Yarlington

training courses

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150 residents will be

supported into employment

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1,000 people will

have engaged in

health and

wellbeing pro

jects

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10,000 people will

have benefited from

Yarlington

Community fund

initiatives

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We will maintain upper quartile

performance levels in everything we do

building communities

building communities

If we don’t try, we don’t do...... and if we don’t do, then why are we on this

earth?Jimmy Stewart

building communities

www.yhg.co.uk

@GaryYarlington