building bridges across the generational divide
Post on 13-Sep-2014
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Building Bridges Across The Generational Divide: Our increasingly diverse society is reflected in our growing workforce. For the first time in our lifetime we have the potential of working with four different generations in the same workplace. Each generation communicates, interacts with others and is motivated by a different set of values. As this dramatic shift continues, organizations large and small must continue to strive to help all employees embrace and capitalize on their differences. In this presentation led by Brian Smith - a leading authority on soft-skills training and leadership development - you will explore ideas and innovations to help address those differences, and create healthy and productive interactions in the workplace. This presentation provides valuable insights into how to build collaborative teams, reduce conflict, problem solve, communicate and listen more effectively and deal with difficult people and challenging situations better.TRANSCRIPT
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Brian Smith
How to Develop a Collaborative and Cohesive Multi-Generational Team
Building Bridges Across The Generational Divide
Brian Smith - PLD [email protected]
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“The events and conditions each of us experience during our formative years help define who we are and how we view the World and our place in it”
Brian Smith - PLD [email protected]
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Sit Down if You Remember • How to save a file on a floppy disc• Having an 8 track player • How to send a hard copy fax • When Napster was cutting edge • Walkmans • How to record on a VHS tape
Brian Smith - PLD [email protected]
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Why Bother?• Better understand the Generational
impact in the workplace
• Communicate and interact more effectively across all Generations
• Promote teamwork and build collaborative teams
Brian Smith - PLD [email protected]
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Different Strokes • Baby Boomers - 1946 to 1966 (Age 2011 from 45 - 65)
• Generation X – 1966 to 1976 (Age in 2011 from 35 to 45) • Generation Y – 1977 to 1994 (Age in 2011 from 17 to 35)
Brian Smith - PLD [email protected]
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Boomers The Baby Boom Generation • Leadership Style: Consensual / Collegial
• Interaction: Team Player / Love Meetings
• Communication: In person
Brian Smith - PLD [email protected]
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Also Take Note • Love titles – recognition • Money is power • Buy now – pay later • Education is a birth right • Traditional family model breaks down• Need to know they are valued • Known as the “Me” Generation
Brian Smith - PLD [email protected]
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Boomer Values • Optimism
• Team Orientation
• Personal Gratification
• Involvement
• Personal Growth
Brian Smith - PLD [email protected]
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Generation XThe Forgotten Generation • Leadership: Everyone equal /
challenge status quo
• Interaction: Entrepreneurial
• Communication: Direct / immediate
Brian Smith - PLD [email protected]
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Also Take Note• Freedom best reward
• Latch Key Kid Generation
• Money cautious – save – save – save
• Education is a way to get “there”
• Sorry to interrupt – “But how am I doing?”
Brian Smith - PLD [email protected]
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Generation X Values • Diversity
• Techno literacy
• Fun and informality
• Self-reliant – Autonomy
• Pragmatism
Brian Smith - PLD [email protected]
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Generation YThe Millennial's / Nexters
• Leadership Style: To be determined
• Interaction: Participative
• Communication: Facebook, Twitter,
smart phone
Brian Smith - PLD [email protected]
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Also Take Note• Meaningful work
• Instant gratification
• Work with other bright creative people
• Work where they want to work
• Earn to spend
Brian Smith - PLD [email protected]
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Generation Y Values • Optimistic
• Civic Duty
• Confident
• Achievement Oriented
• Respect for diversity
• Socialpreneurs
Brian Smith - PLD [email protected]
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Gen Z – Generation Next• The Googleized Generation
• Multi-tasking is a way of life
• Wants instant gratification
• Good at processing information
• First generation to grow up totally digital
Brian Smith - PLD [email protected]
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Team Building Worth Remembering …
“You don’t have to socialize with them – you just need to learn how to work with them”
Brian Smith - PLD [email protected]
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Managing Millennial’s• Provide structure • Provide leadership & guidance • Listen more than you talk • Embrace their can-do attitude • Challenge them to learn more – do more and
be more • Provide life-work balance
Brian Smith - PLD [email protected]
Influence of Social Media
“Individual action and social media
will be drivers of social change”28
ttp://www.youtube.com/watch?v=iReY3W9ZkLU
Brian Smith - PLD [email protected]
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Cisco Results • Online communication overtaking face-to-
face as primary method of interpersonal communication
• Expectation of the next workforce is increasingly emphasizing work flexibility, mobility & non-traditional work styles
• Attitudes towards information access , mobile devices and SM will influence the future of work from lifestyles to corporate cultures.
Brian Smith - PLD [email protected]
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Social Goes Global • 50% of the Worlds population is under 30
• 96% of Millennials have joined a social
network like Twitter, Linkedin, Facebook
• Facebook tops Google for weekly traffic
• Gen Y and Z consider email passé’
Brian Smith - PLD [email protected]
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It’s Not a Fad • Fasting growing segment using FB is females
55 to 65 years old
• Youtube is second largest search engine
• There are now over 200,000,000 Blogs
• Schools stopped issuing email accounts –
issue i-pads, laptops & e-readers instead
Brian Smith - PLD [email protected]
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Fundamental Shift • Wikipedia has over 15 million articles –
78% are not in English
• Kindle e-books out sold paper back
• Traditional newspapers are a dying breed
• 60 million status updates daily on FB
Brian Smith - PLD [email protected]
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Thank You I hope you got your WIIFM today.
Brian Smith – PLD . Follow on Twitter – http://twitter.com/briansmithpld
. Linkedin Group – http://linkedin.com/in/briansmithpld
. The Blog: - http://briansmithpld.com/brian-smith-pld-blog/