Building Bench Strength: Foundations and Competencies (Fi-01 to Fi-03)

FMI Capital Chapter PD day: February 27, 2014

Overview Competencies at CRA Job Competency Profile FI-02 Job Competency Profile Fi-03 Job Competency Profile Conclusion

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Competencies at CRA

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Competencies at CRA

Every position at the CRA has a job competency profile

• Two types: Behavioural and Technical

• Each competency has a definition, a progression of scale and underlying notions

Job Competency Profile Five to eight behavioural competencies

• Two mandatory for all non-executive jobs

Client Service Orientation Conflict Resolution

• Three additional mandatory in manager/supervisor jobs

Team Leadership Conflict Management Developing Others

• Three to five technical competencies

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FI-02 Job Competency Profile: Senior Finance & Resource Management Analyst

Behavioral Competencies LevelAdaptability 2Analytical thinking 2Client service orientation 2Conflict resolution 2Decisiveness 2Effective interactive communication 3Initiative 2Teamwork and cooperation 2

Technical CompetenciesCRA’s business & management systems 3Financial management 2Planning, organizing &/or monitoring results 3Writing skills 2

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FI-03 Job Competency Profile: Resource Management Project Leader

Behavioral Competencies LevelAdaptability 3Analytical thinking 3Client service orientation 2Conflict resolution 2Decisiveness 2Effective interactive communication 3Initiative 3Teamwork and cooperation 2

Technical CompetenciesCRA’s business & management systems 3Financial management 3Planning, organizing &/or monitoring results 3Writing skills 2

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Conclusion Competencies (both technical, behavioral) play a

key role in everybody’s job and in their career.

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