building an online community of supporters
DESCRIPTION
a real-life case study of a small lobbying organisation, ANTaRTRANSCRIPT
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Building an online community of supporters
Priscilla Brice-WellerConnecting Up, May 2007
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http://www.antar.org.auhttp://seaofhands.antar.org.au
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3 goals• Become a trustworthy
voice on Australian Indigenous issues
• Extend the reach of our electronic communications
• Inspire people to take action
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Who are we engaging online?
sympathisers activists
Simple actions:Web 2.0
Professional activists
Activemembers: attending meetings, becoming passionate
Sympathisers will start using Web 2.0 tools to engage with yourcause early on, and continue using them through to the activist stage.
Easy actions:writing blogposts about issues, emailing a politician
Advocates: engaging other people
Specific, tangible actions: donating,volunteering, downloading and using online materials offline
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each online tool requires significant resources
not-for-profit orgs need:• to be strategic about which tools they use• a range of tools that, collectively, helps them reach
the target audience• to question for each tool “does effort = effect?”
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myspace.com/nonprofitorganizations:The first 5,000 friends took 5 months and 25 days to achieve. The second 5,000 friends only took 2 months and 5 days.
myspace.com/ant4r:After about three months, we had just over 200 friends.
MySpace friends
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MySpace age demographic
Total audience, August 2006
Age % of audience
12-17 11.9%
18-24 18.1%
25-34 16.7%
35-54 40.6%
55 + 11.0%
Source: http://www.comscore.com/press/release.asp?press=1019
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“Corporate” website: antar.org.au
challenges
opportunities
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Email newsletter
CampaignMonitor.com
• Easy to use
• Affordable
Subscribe to other organisations’ newsletters to see the good and the bad
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blogsWhat I wish I could tell you:“We’ve been running guest blogs on our site for
a month. The bloggers are finding the system really easy to use. Our visitors are loving it too, as we’re getting a few comments every day.”
However, technology has held us back.
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Bespoke: Sea of Handshttp://seaofhands.antar.org.au
• Personalised
• Community
• Take action
• Funding + expertise
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The White Box• del.icio.us• Flickr• maybe an online calendar at some point
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The future?
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Those URLs again:
• ANTaR - http://www.antar.org.au• Sea of Hands - http://seaofhands.antar.org.au• MySpace - http://www.myspace.com/ant4r
My blog - http://www.solidariti.com