building an a-team - i love it when a team comes together
Post on 21-Oct-2014
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DESCRIPTION
Craig Smith presentation from Agile Australia 2010. High performing teams are something that all organisations aspire to, but how exactly do you turn a team from good to great? There is much discussion in the community about management versus leadership, working in a factory versus embracing a tribe and how to motivate a new generation of employees. In this presentation we will look at these topics and determine what makes a high performing team, how Agile techniques can help, what tools and techniques you can use to create this environment and how you can measure performance.TRANSCRIPT
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Building an A-Team: I Love It When A Team Comes Together
Craig SmithSuncorp
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Welcome
Image: http://www.savagechickens.com/images/chicken80stv.jpg
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The A-Team
(The original
one, not that
remake...)
Image: http://mimg.ugo.com/200802/3914/a-team_dvd.jpg
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Back
to
basics
Image: http://www.toonpool.com/user/997/files/review_basics_ten_commandments_235585.jpg /
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“A” is for agile: Umbrella term
Image: http://www.flickr.com/photos/trektrack/2389559700
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Agile Manifesto
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Agile Pyramid
Practices
Principles
Values
Approach
Image: http://www.flickr.com/photos/lyng883/2168146740
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Core Agile Values
Image: http://ppdev2.asu.edu/zpmi1/morrisoninstitute.asu.edu/Portal/morrison-memo-1/safety-net/image_preview
Trust
Courage
Innovative Accountability
Honesty
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It’s All About Culture
Image: http://home.pacbell.net/fantomdj/dk/donkey_kong_barrel.gif
http://www.greenenergyinvestors.com/index.php?act=Print&client=printer&f=2&t=2991
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Definition:Team
“A team is a small number
of people with
complementary skills who
are committed to a
common purpose,
performance goals, and
approach for which they
hold themselves mutually
accountable”(Katzenbach & Smith)
Image: http://staging.hbp.internetkeep.net/on/wp-
content/uploads/2008/10/katzenbach-smith_3670.jpg
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“Results”(Drucker)
Image: http://www.extensor.co.uk/articles/peter_drucker/peter_drucker.jpg
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Defining an
A Team
Image: http://www.coolcarsinmovies.com/wp-content/uploads/2009/09/1983-gmc-vandura-a-team-van.jpg
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Well-defined focusImage: http://www.vintek.net/images/page/logo/company_about_us_mission_statement.jpg
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Small teamsImage: http://www.rebinder.com/blog/wp-content/uploads/2009/05/pizza.jpg
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Commitment to selfImage: http://www.nataliedee.com/091805/way-better.jpg
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Complementary supportImage: http://butterfliesandbugs.files.wordpress.com/2010/04/help_wanted_sign_50f8.jpg
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Collective intelligence
Image: http://photo.goodreads.com/books/1170686255l/68143.jpg
Image: http://loveyoursweets.co.uk/images/Jar%201L%20Jelly%20Beans.jpg
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CommunicationImage: http://dallasmorningviewsblog.dallasnews.com/megaphone-kid-cropped.jpg
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ControlImage: http://upload.wikimedia.org/wikipedia/commons/a/a3/Blackwood_roundabout.jpg
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Continuous improvementImage: http://www.ecboe.org/sardis/lib/sardis/Continuous_Improvement_Icon.gif
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RhythmImage: http://thedockingstation.ca/wp-content/uploads/2009/07/disco-stu.gif
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Identifying
a not-so
A-Team
Image: http://www.oldbug.com/061604%20147.jpg
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Stuck
Image: http://businessonpurpose.co.uk/wp-content/uploads/stuck-in-a-rut.jpg
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Missed delivery
Image: http://www.brisbanetimes.com.au/ffximage/2008/11/24/letters_wideweb__470x314,0.jpg
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Culture of blame
Image: http://2.bp.blogspot.com/_zKBbtj9rWrU/S146BYd4HYI/AAAAAAAAEKY/kk_5w7vSDFw/s400/conan+leno+finger+pointing.jpg
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Punch clockers
Image: http://www.robdicesare.com/wp-content/uploads/2009/05/sam_and_ralph_clock.png
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How
Agile
Practices
help
A-Teams
Image: http://25.media.tumblr.com/tumblr_kss7biY7Ka1qzr38no1_500.jpg
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Focussing Question
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Success Sliders
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Daily standupImage: http://www.mikerogers.info/images/standup%20mic.jpg
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RetrospectiveImage: http://ny-image0.etsy.com/il_fullxfull.57250908.jpg
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Co-locationImage: http://www.cubefigures.com/graphics/IThome.jpg
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Cross functional team
Core Team
Extended Team
Project Manager
SupportAnalystOther key
stakeholders
BusinesOwner
Consultants
Iteration Manager
Teamlead
Team Member
Bus.SME
Team Specialist
Project Officer
Quality Assurance
CommsOfficer
ProgramManager
Project Sponsor
Image http://www.befitlifestyle.com/images/CorporateTeamHands.jpg
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Continuous feedback
Image: http://www.m-t-d.co.uk/images/06.Feedback.jpg
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Sustainable pace
Image: http://www.m-t-d.co.uk/images/06.Feedback.jpg
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Pair programmingImage: http://blogs.atlassian.com/developer/pairon.jpg
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CoachImage: http://www.bostonherald.com/blogs/sports/rap_sheet/wp-content/uploads/2010/08/bb-whistle-swinging.JPG
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Agile helps... but...Image: http://www.bulletforge.com/images/silver_bullets/223_rifle_silver_bullet.jpg
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Thinking
about
leadership
Image:
http://s3.amazonaws.com/files.posterous.com/jackalert/VlI8RcPIBCMVNSkZjYvNFfqD9xdp2fyWeMpjvHCO5hPvUe2FYkL0XB8X
gPJD/Hannibal_a-
team.jpeg.jpg?AWSAccessKeyId=1C9REJR1EMRZ83Q7QRG2&Expires=1284295305&Signature=k7jHsSjy1pZgdIqqFyN2uUB%2
FM94%3D
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Factories & Tribes
Image: http://s3files.core77.com/blog/images/LSfactoryline.jpg
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Carrots
Image: http://www.designbyego.co.uk/wp-content/uploads/2010/08/dangle_carrot.jpg
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Generation * are different
Image: http://audioporncentral.com/wp-content/plugins/hot-linked-image-cacher/upload/audioporncentral.typepad.com/photos/uncategorized/2008/11/02/generationgap.jpg
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Leadership Aspirations
Image: http://www.tonynewlin.com/images/Follow_the_Leader.jpg
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Motivation
of
A-Teams
Image: http://media.giantbomb.com/uploads/6/66311/1244484-i_pity_the_fool_super.jpg
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Hawthorne Effect
Image: http://idowns.net/uploads/090220/1_113417_1.jpg
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Open Source
Image: http://www.noulakaz.net/weblog/wp-content/uploads/2008/10/20081031-resistance-is.jpg
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Autonomy - the desire to direct our own lives
Mastery - the urge to get better and better at
something that matters
Purpose - the desire to do what we do in the
service of something larger than ourselves
Intrinsic Motivation
Image: http://www.amnavigator.com/blog/wp-
content/uploads/2010/05/098_extrinsic-motivators.jpg
http://coursecreators.com/wp-content/uploads/2010/01/Dan-
Pink-Surprise1.jpg
http://poder.dk/wp-content/uploads/2008/07/1.jpg
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Fedex / Hackathon / ...
Image: http://blogs.atlassian.com/news/mktg-fedex-shirt.png
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20% Time
Image: http://cache.gawker.com/assets/resources/2008/05/GoogleLogoOnWall.jpg
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HR Reloaded
Image: http://www.temple.edu/hr/departments/compensation/images/HierarchyPicture_010.jpg
Netflix has no vacation policy or tracking!
“There is no clothing policy at Netflix, but no one has come
to work naked lately.” (Patty McCord, Netflix)
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Performance Reviews
Image: http://www.rd.com/images/cartoons/0611-MarkAnderson2-d.jpg
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Innovation
Image: http://tm.mbs.ac.uk/files/2009/11/innovation1.jpg
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Measure
your
A-Team
Image: http://images.mirror.co.uk/upl/m4/sep2009/1/3/the-a-team-pic-rex-740378810.jpg
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Happy People
Image: http://www.codingelite.com/images/smiley1.jpg
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Passion & Craft
Image: http://msnbcmedia4.msn.com/j/MSNBC/Components/Photo/_new/091028_big-bang-theory.grid-6x2.jpg
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Own the business
Image: http://creditcardforum.com/blog/wp-content/uploads/2009/08/startup-capital.jpg
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Safe to fail
Image: http://thelostjacket.com/wp-content/uploads/2009/08/trust.jpg
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Wrap up
(or what
can I do
to get my
own
A-Team)
Image: http://media.nj.com/entertainment_impact/photo/the-a-team-the-complete-season-dvd-reviewjpg-b8d900a4cecd895e_large.jpg
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PurposeImage: http://images.parenthood.com/tv-question-mark.jpg
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Skilled cooperative teamImage: http://www.mushon.com/spr09/nmrs/wp-content/uploads/2009/03/macgyver.jpg
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PracticesImage: http://www.bobgarontraining.com/wp-content/uploads/2010/07/Home-Improvement-Tim-Taylor.jpg
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LeadershipImage: http://media.photobucket.com/image/fonz/bloodyrose2310/28007169_fonz.jpg
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MotivationImage: http://media.photobucket.com/image/my%20name%20is%20earl/DirgeDevil/MyNameisEarl.jpg
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PerformanceImage: http://www.iwatchstuff.com/2007/09/28/hoff-knight-rider.jpg
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DeliveryImage: http://blog.beliefnet.com/moviemom/a-team-lunch-box.jpg
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Do you work
on or lead an
A-Team?
If not, what’s
stopping
you?Image: http://www.popartuk.com/g/l/lgpp31670+i-love-it-when-a-plan-comes-together-weenicons-a-team-
poster.jpg
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Questions ??
Craig Smith
http://www.suncorp.com.au
http://www.agileacademy.com.au
@smithcdau
http://www.slideshare.net/smithcdau/
Suncorp is one of Australia and New Zealand's largest diversified financial services providers, supplying
banking, insurance and wealth management products to around 9 million customers through well-
established and recognised brands such as AAMI, Australian Pensioners Insurance Agency, Shannons,
Vero, Asteron and Tyndall, as well as Suncorp and GIO. Today, Suncorp is Australia's fifth largest bank
and second largest domestic general insurance group, with over 16,000 staff. Suncorp has
representation in 450 offices, branches and agencies throughout Australia and New Zealand.
(http://www.suncorp.com.au)
The Agile Academy is the next wave in Agile learning and collaboration. Designed for IT professionals,
the Agile Academy is a knowledge hub that promotes Agile related learning, knowledge sharing and
capability development across the IT industry. We offer an integrated curriculum of leading edge
courses across the entire solution development life cycle, covering all roles at varying levels.
(http://www.agileacademy.com.au)