building a smarter learning ecosystem (atd core 4)
TRANSCRIPT
@JD_DillonSeptember29,2017#atdcore4
SMARTERBUILDINGA
ECOSYSTEMLEARNING
JDDillonPrincipalLearningStrategist,Axonify
@JD_DillonCrescendo
Organizationsarecontinuouslyevolvingecosystems.
@JD_Dillon
Everyrole+decisionisconnectedinavarietyofways.
Wikispaces @JD_Dillon
Justlikeinnature,differentorgecosystemsaremadeupofdifferentbutequallyimportantcomponents.
Disney Kaplan @JD_Dillon
IlearnedthisquicklywhenImovedfromthemagicalworldofDisney…
…totheacademicworldofKaplan.
Bersin Research Bulletin, Meet the Modern LearnerNovember 26, 2014 iStock @JD_Dillon
Theworldofworkcontinuestoevolve.
iStock @JD_Dillon
Employeesareconstantlyinundatedwithinformation.
Pexels @JD_Dillon
Anacademicapproachcannotkeeppacewiththeirneeds.
Experience
Peers
Resources
Managers
SMEs
Training
Mentors
Education
TeachingPexels @JD_Dillon
WemustenablelearninginthewaysitREALLYoccursintheworkplace.
Recognizes thatmostlearninghappensnaturallyinthework
Appreciates thatpeopledrivetheirownlearningandsolvetheirownproblems
Values allformsofworkplacelearning
Realizes it’saboutmeasuringimpact,nottrackingconsumptionandcompletion
Understands theworldischangingfast
JaneHartLearningintheModernWorkplace
ModernLearningOrganizationMindset
@JD_Dillon
Pexels @JD_Dillon
Toeffectivelysupportamodernecosystem,L&Dmustescapethetrainingbubble.
CONTENT EXPERIENCE@JD_Dillon
Wemustshiftourfocusfrom to
iStock Axonify @JD_Dillon
Wemustapplyanecosystemmentalitytothewaywesupportourcomplexworkplaces.
SMARTER6Stepstoa
ECOSYSTEMLEARNING
iStock @JD_Dillon
DiagnoseYourWorkplaceEcosystem1|
@JD_Dillon
Authority
Pexels @JD_Dillon
Whoinfluencesthewayworkisdone?
Priorities
Pexels @JD_Dillon
Howareprioritiesidentified+reinforced?
Logistics
Pexels @JD_Dillon
Howdoesenvironmentandcontextimpactthework?
Resources
Pexels @JD_Dillon
Whattoolsareusedtodothework?
Information
Pexels @JD_Dillon
Howdoesinformationflowthroughtheorganization?
@JD_Dillon
Howdothesefactorsinfluencethework(andlearning)experience?
MapYourLearningEcosystem2|
@JD_Dillon
HIGH
LOW
PRIORITY
FormalTraining
InformalTraining
SharedKnowledge
ManagerSupport
Reinforcement
PerformanceSupport
@JD_Dillon
Howdoyoucurrentlyprioritizethewaysyousupportworkplacelearning?
HIGH
LOW
AVAILABILITY
PRIORITY
FormalTraining
InformalTraining
ManagerSupport
SharedKnowledge
Reinforcement
PerformanceSupport
@JD_Dillon
Istartedhere…
@JD_Dillon
… noticedthedisconnectbetweenmystrategiesandthewaylearningreallyhappensatwork…
BobMosher+ConradGottfredson
@JD_Dillon
Unstructured
Structured
SharedKnowledge
PerformanceSupport
ContinuedReinforcement
ManagementSupport
On-DemandTraining
FormalTraining
AVAILABILITY
PRIORITY
@JD_Dillon
…andshiftedourecosystemstructuretothismorebalanced,
modernapproach.
Unstructured
Structured
SharedKnowledge
PerformanceSupport
ContinuedReinforcement
ManagementSupport
On-DemandTraining
FormalTraining IdentifyYourTactics3|
AVAILABILITY
PRIORITY
@JD_Dillon
SharedKnowledge
Pexels @JD_Dillon
Enableaccesstoshareinformationasthefoundationofallworkplacelearning.
PerformanceSupport
Pexels @JD_Dillon
Provideaneasy+reliablewayforpeopletogethelp.
ContinuedReinforcement
Time @JD_Dillon
Reinforcethemostimportantknowledgecontinuouslytoensureretentionandapplication.
ManagementSupport
iStock @JD_Dillon
Enablemanagerstocloseperformancegapswithmeaningfulcoaching+feedback.
On-DemandTraining
Pexels @JD_Dillon
Provideadditionalstructurewhenneeded.
FormalTraining
Pexels @JD_Dillon
Pushonlywhennecessary.
Unstructured
Structured
SharedKnowledge
PerformanceSupport
ContinuedReinforcement
ManagementSupport
On-DemandTraining
FormalTraining
AVAILABILITY
PRIORITY
@JD_Dillon
Makelearning+supportsimpler,consistent+employee-focused.
ApplyYourFramework4|
Pexels @JD_Dillon
Unstructured
Structured
SharedKnowledge
PerformanceSupport
ContinuedReinforcement
ManagementSupport
On-DemandTraining
FormalTraining
AVAILABILITY
PRIORITY
ContextCriticality
ComplexityTimelinessContent
MotivationData
@JD_Dillon
Unstructured
Structured
SharedKnowledge
PerformanceSupport
?
AVAILABILITY
PRIORITY
@JD_Dillon
Applyonlytherightlayers+tacticstosolveproblemsbasedonframeworkconsiderations.
Unstructured
Structured
SharedKnowledge
PerformanceSupport
ContinuedReinforcement
ManagementSupport
FormalTraining ?
AVAILABILITY
PRIORITY
@JD_Dillon
Addslayers/tacticstosolvemorechallengingproblems.
Reinforcement
Behaviors
Analytics
Motivation Feedback
SharedExperience
CommunityofKnowledge
Events
OnlineContent
Activities
Messaging
KnowledgeGrowth
BusinessResults
Experiencecontinuouslearning
@JD_Dillon
EvolveYourSkills5|
@JD_Dillon
Enablement
Science of Learning
Curation
Connected Experiences
TrainingSmarter
NewWorldofL&D
Measurable Results
@JD_Dillon
GetStarted!6|
@JD_Dillon
Talkecosystem
ThinkPERSONfirst,employeesecond
Runadiagnostic
Mapyourlearningecosystem
Identifyyourtactics
Escapethebubble
Startsmall|ThinkBIG
@JD_Dillon
DiagnoseYourWorkplaceEcosystem1|
MapYourLearningEcosystem2|
IdentifyYourTactics3|
ApplyYourFramework4|
EvolvetheExperience5|
GetStarted!6|
SMARTER6Stepstoa
ECOSYSTEMLEARNING
@JD_Dillon
EverythingimpactsEVERYTHING!@JD_Dillon
www.slideshare.net/JDDillon
ModernLearningThoughtLeaders
JaneHart ArunPradhan ClarkQuinn JoshBersin
@JD_Dillon
@JD_DillonSeptember29,2017#atdcore4
SMARTERBUILDINGA
ECOSYSTEMLEARNING